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    Histórico de interrupções do Myparcel

    53 Myparcel incidents · Mezheven 2022 — official updates, affected components, duration and resolution details.

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    Não é possível baixar selos digitais PostNL

    Início 27 Here 2026 da 16:25 UTC · 1h 6m

    OutageMajor incident
    Componentes afetados
    PostNL | Create digital stamp / mailbox
    1. 27 Here 2026 da 16:25 UTCidentified

      A questão está ao lado do PostNL, estamos entrando em contato com o PostNL para deixá-los corrigi-lo.

    2. 27 Here 2026 da 17:31 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Plataforma off-line como medida preventiva devido a vulnerabilidades em um componente externo

    Início 21 Here 2026 da 10:53 UTC · 8h 23m

    Pending
    Componentes afetados
    DHL For YouMyAnalyticsPostNL | Create normal shipmentMyParcel webshop ordersCheapCargoDelivery optionsPostNL | Collection ServiceShipmentsWixDPDAmazonbpostBol.WooCommerceEtsyEcwidDHL Parcel ConnectPostNL | Shipment status updateExactPostNL | Pickup locationsPostNL | Delivery optionsEmail functionalityPoste ItalianePostNL | Create digital stamp / mailboxWebhooksUPSPayment functionalityInPostBol VVBDHL EuroplusTrunkrsBRTEasy Return Service Europe PostNLGLSEmail services
    1. 21 Here 2026 da 10:53 UTCidentified

      Estamos à espera que um adesivo se torne disponível. Esperado às 16:00, a validação e implementação começarão então.

    2. 21 Here 2026 da 13:52 UTCidentified

      O patch está disponível e está sendo validado e implementado.

    3. 21 Here 2026 da 16:03 UTCmonitoring

      O patch é validado e implementado, a plataforma está de volta ao estado operacional.

    4. 21 Here 2026 da 16:05 UTCmonitoring

      Continuamos monitorando quaisquer outros problemas.

    5. 21 Here 2026 da 19:16 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Não é possível baixar selos digitais PostNL

    Início 18 Eost 2026 da 11:31 UTC · 1h 34m

    OutageMajor incident
    Componentes afetados
    PostNL | Create digital stamp / mailbox
    1. 18 Eost 2026 da 11:31 UTCinvestigating

      Estamos actualmente a investigar esta questão.

    2. 18 Eost 2026 da 13:05 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Not possible to download labels of DPD shipments

    Início 6 Gouere 2026 da 07:56 UTC · 34m

    OutageMajor incident
    Componentes afetados
    DPD
    1. 6 Gouere 2026 da 07:56 UTCinvestigating

      We are currently investigating this issue.

    2. 6 Gouere 2026 da 08:30 UTCresolved

      This incident has been resolved.

    PostNL disruption: international shipments with partner barcode

    Início 1 Gouere 2026 da 14:17 UTC · 23h 0m

    IssuesMinor incident
    Componentes afetados
    PostNL | Create normal shipment
    1. 1 Gouere 2026 da 14:17 UTCinvestigating

      There is currently a disruption at PostNL affecting some international shipments that use a partner carrier. As a result, in some cases only the partner barcode is shown on the shipping label. This issue currently applies at least to shipments to Malta and concerns barcodes starting with CM. We are in contact with PostNL and are working to resolve this as soon as possible. Unfortunately, there is currently no indication of when the issue will be resolved.

    2. 2 Gouere 2026 da 07:54 UTCinvestigating

      PostNL is still working on it.

    3. 2 Gouere 2026 da 11:07 UTCidentified

      PostNL identified the issue and is working on resolving it.

    4. 2 Gouere 2026 da 12:49 UTCidentified

      PostNL is still working on it.

    5. 2 Gouere 2026 da 13:17 UTCresolved

      PostNL informed us the issue is solved.

    Scheduling the one-off and recurring collection of individual parcels via PostNL's Collection Service is currently not working

    Início 9 Mezheven 2026 da 09:23 UTC · 21h 54m

    OutageMajor incident
    Componentes afetados
    PostNL | Collection Service
    1. 9 Mezheven 2026 da 09:23 UTCidentified

      PostNL is currently working hard on a solution

    2. 9 Mezheven 2026 da 12:36 UTCidentified

      PostNL is still working hard on a solution

    3. 9 Mezheven 2026 da 15:29 UTCidentified

      PostNL is still working hard on a solution, the root cause is not determined yet.

    4. 10 Mezheven 2026 da 07:17 UTCresolved

      PostNL has resolved the problem, which is confirmed by us.

    Performance degradation

    Início 1 Mezheven 2026 da 08:00 UTC · 2h 16m

    IssuesMinor incident
    Componentes afetados
    Delivery optionsBackofficeShipmentsWebhooks
    1. 1 Mezheven 2026 da 08:00 UTCinvestigating

      We are experiencing performance degradation and are investigating it.

    2. 1 Mezheven 2026 da 08:58 UTCinvestigating

      We are still investigating the performance degradation.

    3. 1 Mezheven 2026 da 10:17 UTCresolved

      The issue is solved; the performance is back to normal.

    The MyParcel API and components using it (like the Backoffice) are slow

    Início 30 Meurzh 2026 da 13:39 UTC · 2h 34m

    OutageMajor incident
    Componentes afetados
    Delivery optionsBackofficeShipmentsWebhooksEasy Return Service Europe PostNLEmail services
    1. 30 Meurzh 2026 da 13:39 UTCinvestigating

      We are currently investigating this issue.

    2. 30 Meurzh 2026 da 14:21 UTCinvestigating

      We are still investigating the issue.

    3. 30 Meurzh 2026 da 15:21 UTCidentified

      We identified the component which is causing the current issue, it concerns a specific AWS service. We are currently in close contact with AWS, to get more details which can help solving the issue.

    4. 30 Meurzh 2026 da 15:25 UTCidentified

      The MyParcel API and components using it (like the Backoffice) are slow, instead of down.

    5. 30 Meurzh 2026 da 16:13 UTCresolved

      This incident has been resolved.

    MyParcel Login Issue

    Início 10 Meurzh 2026 da 14:10 UTC · 5m

    Pending
    Componentes afetados
    MyParcel NLSendMyParcel
    1. 10 Meurzh 2026 da 14:10 UTCinvestigating

      At the moment it is not possible to log in to the MyParcel website. Our technical teams are currently investigating the cause of the problem. We will keep you updated as soon as more information becomes available or when the issue has been resolved.

    2. 10 Meurzh 2026 da 14:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 Meurzh 2026 da 14:14 UTCresolved

      This incident has been resolved.

    Mailbox international

    Início 13 Cʼhwevrer 2026 da 10:07 UTC · 2h 7m

    IssuesMinor incident
    Componentes afetados
    PostNL | Create digital stamp / mailbox
    1. 13 Cʼhwevrer 2026 da 10:07 UTCidentified

      You're temporarily unable to create international mailbox parcels. Mailbox parcels within the Netherlands can still be created as usual. PostNL is working on a solution. We'll keep you updated.

    2. 13 Cʼhwevrer 2026 da 11:23 UTCidentified

      The issue turned out to be on MyParcel's side. We are working on a solution.

    3. 13 Cʼhwevrer 2026 da 12:14 UTCresolved

      This incident has been resolved.

    Shipping labels for insured PostNL small parcel shipments to Spain and Portugal cannot currently be scanned at drop-off points

    Início 3 Cʼhwevrer 2026 da 15:13 UTC · 6d 17h

    IssuesMinor incident
    Componentes afetados
    PostNL | Create normal shipment
    1. 3 Cʼhwevrer 2026 da 15:13 UTCinvestigating

      PostNL is investigating the issue.

    2. 3 Cʼhwevrer 2026 da 16:32 UTCidentified

      PostNL identified the issue and will work on a solution. It only applies to Spain and Portugal.

    3. 4 Cʼhwevrer 2026 da 13:11 UTCidentified

      PostNL is expecting to have the issue fixed by the end of today.

    4. 5 Cʼhwevrer 2026 da 14:55 UTCidentified

      PostNL is expecting to have the issue fixed Monday 9th of February.

    5. 10 Cʼhwevrer 2026 da 08:36 UTCresolved

      This incident has been resolved.

    Bol. API outage

    Início 12 Genver 2026 da 08:38 UTC · 1h 21m

    OutageMajor incident
    Componentes afetados
    Bol.
    1. 12 Genver 2026 da 08:38 UTCinvestigating

      This impacts Bol. order import. We are checking it with Bol.

    2. 12 Genver 2026 da 09:59 UTCresolved

      This incident has been resolved.

    Not possible to create Bpost shipments to France, since their partner La Poste is suffering from a cyber attack

    Início 22 Kerzu 2025 da 14:11 UTC · 25m

    OutageMajor incident
    Componentes afetados
    bpost
    1. 22 Kerzu 2025 da 14:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 22 Kerzu 2025 da 14:36 UTCresolved

      This incident has been resolved.

    DPD, Digital stamp and pallets - problems creating a shipping label

    Início 18 Du 2025 da 14:22 UTC · 4h 31m

    OutageMajor incident
    Componentes afetados
    ShipmentsDPDPostNL | Create digital stamp / mailbox
    1. 18 Du 2025 da 14:22 UTCidentified

      Users can experience problems while creating a DPD shipping label, PostNL digital stamp and pallets. This is caused by a Cloudfare issue. More information about this outage here: https://www.cloudflarestatus.com. We continue monitoring this issue and keep you updated here.

    2. 18 Du 2025 da 18:53 UTCresolved

      This incident has been resolved.

    Not possible to download labels of DPD shipments

    Início 11 Du 2025 da 13:00 UTC · 21m

    OutageMajor incident
    Componentes afetados
    DPD
    1. 11 Du 2025 da 13:00 UTCinvestigating

      We are currently investigating this issue.

    2. 11 Du 2025 da 13:01 UTCinvestigating

      DPD confirmed their service is having issues, they are investigating it.

    3. 11 Du 2025 da 13:21 UTCresolved

      This incident has been resolved.

    Not possible to create DHL For You shipments

    Início 17 Here 2025 da 14:19 UTC · 5m

    OutageCritical incident
    Componentes afetados
    DHL For You
    1. 17 Here 2025 da 14:19 UTCinvestigating

      We are currently investigating this issue.

    2. 17 Here 2025 da 14:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 Here 2025 da 14:24 UTCresolved

      This incident has been resolved.

    Temporary outage: European return label via PostNL not available

    Início 5 Gwengolo 2025 da 13:29 UTC · 2h 19m

    Pending
    Componentes afetados
    ShipmentsMyParcel NLEasy Return Service Europe PostNL
    1. 5 Gwengolo 2025 da 13:29 UTCidentified

      Unfortunately, creating a European return label is currently not possible. PostNL is working hard on a solution and is doing everything possible to resolve this issue as soon as possible.

    2. 5 Gwengolo 2025 da 15:48 UTCresolved

      This incident has been resolved.

    PostNL mailbox parcel label is empty

    Início 17 Gouere 2025 da 09:02 UTC · 5h 10m

    OutageMajor incident
    Componentes afetados
    PostNL | Create digital stamp / mailbox
    1. 17 Gouere 2025 da 09:02 UTCinvestigating

      We are currently investigating this issue.

    2. 17 Gouere 2025 da 14:12 UTCresolved

      This incident has been resolved.

    PostNL mailbox parcel label is empty

    Início 16 Gouere 2025 da 09:02 UTC · 2h 41m

    OutageMajor incident
    Componentes afetados
    PostNL | Create digital stamp / mailbox
    1. 16 Gouere 2025 da 09:02 UTCinvestigating

      We are currently investigating this issue.

    2. 16 Gouere 2025 da 10:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 Gouere 2025 da 11:42 UTCresolved

      This incident has been resolved.

    Fetching of dates and times for delivery options for PostNL is currently not working

    Início 23 Mae 2025 da 07:28 UTC · 15h 50m

    OutageCritical incident
    Componentes afetados
    PostNL | Delivery options
    1. 23 Mae 2025 da 07:28 UTCinvestigating

      We are currently investigating this issue.

    2. 23 Mae 2025 da 10:54 UTCinvestigating

      PostNL is investigating the issue.

    3. 23 Mae 2025 da 14:37 UTCidentified

      PostNL identified the issue and planned to have the issue fixed Monday 26th of May in the morning.

    4. 23 Mae 2025 da 23:17 UTCidentified

      We managed to fix the issue ourselves, delivery options are working as expected now.

    5. 23 Mae 2025 da 23:18 UTCresolved

      We managed to fix the issue ourselves, delivery options are working as expected now.