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IssuesMinor incident
Componentes afetados
No-IP Public Tunnels
- investigating
Estamos actualmente a investigar esta questão.
Traduzido automaticamente da atualização oficial do incidente.
55 Noip incidents · Mezheven 2021 — official updates, affected components, duration and resolution details.
Estamos actualmente a investigar esta questão.
Traduzido automaticamente da atualização oficial do incidente.
Estamos vendo problemas de entrega em nosso serviço SMTP porta alternativa. A causa é um problema de roteamento afetando parte da rede nossos servidores de e-mail enviar de. A nossa equipa está a trabalhar numa solução. Temos uma rota temporária no local para manter o tráfego em movimento enquanto organizamos para resolver o problema subjacente. Uma limitação conhecida: correio enviado para um grupo endereço ou através de uma frente pode ainda saltar, dependendo de como o lado de recepção está configurado. Publicaremos uma atualização aqui assim que soubermos mais.
A conectividade foi restaurada. O correio alternativo SMTP que foi atrasado está agora a mover-se através da fila e a ser entregue. Esperar atrasos na fila para a próxima hora, mais ou menos, enquanto o backlog processa. Continuaremos a acompanhar.
O problema que afeta a porta alternativa SMTP foi resolvido o backlog da fila como normalizado. Todos os sistemas estão operacionais.
Traduzido automaticamente da atualização oficial do incidente.
Estamos actualmente a investigar esta questão.
Foi implementada uma correção e estamos monitorando os resultados.
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
Estamos investigando um problema que afeta nosso endpoint de atualização DNS dinâmico (dynupdate.no-ip.com). Alguns pedidos de atualização estão retornando uma resposta 911, o que pode impedir que os nomes de host afetados atualizem seu endereço IP como esperado. Nossa equipe está ativamente olhando para a causa e trabalhando para restaurar o processamento de atualização normal o mais rápido possível. Pedimos desculpa pela inconveniência e apreciamos a sua paciência. Publicaremos mais atualizações aqui à medida que soubermos mais.
Implementamos uma correção para os erros elevados no nosso endpoint de atualização DNS dinâmico (dynupdate.no-ip.com) e estamos começando a ver recuperação, com solicitações de atualização processando normalmente novamente. Continuamos a monitorizar de perto o objectivo para confirmar a recuperação total.
Este incidente foi resolvido. A correção implantada para os erros elevados em nosso endpoint de atualização DNS dinâmico (dynupdate.no-ip.com) manteve, e as solicitações de atualização retornaram ao processamento normalmente. Confirmamos a recuperação total e o ponto final está funcionando como esperado.
Traduzido automaticamente da atualização oficial do incidente.
Atualmente estamos investigando um problema que afeta a resolução do DNS para nomes de host no domínio hopto.me. Os clientes que usam nomes de host neste domínio podem descobrir que eles não estão resolvendo como esperado. Nossa equipe está ativamente olhando para a causa e trabalhando para restaurar a resolução normal o mais rápido possível. Entendemos como isso é perturbador e pedimos desculpas pelo inconveniente. Publicaremos mais atualizações aqui à medida que soubermos mais. Obrigado pela vossa paciência.
Restabelecemos os domínios afetados e a resolução do DNS está agora se recuperando para nomes de host no hopto.me e alguns outros domínios .me impactados por esta questão. A nossa equipa confirmou que estes domínios estão a resolver novamente. Se o seu nome de máquina ainda não estiver a ser resolvido, espera-se que isto fique claro em breve. Devido ao cache padrão DNS (TTL) no registro .me, pode levar até uma hora para que a mudança se propague totalmente em todas as redes e fornecedores. Continuamos a acompanhar de perto a resolução para confirmar que tudo voltou ao normal. Pedimos desculpa pela interrupção e apreciamos a sua paciência.
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
Our third party provider is currently investigating a login issue with POP3/IMAP Email service. OpenSRS Status Page: https://www.opensrsstatus.com/
A fix has been implemented, and service performance has improved. Our third party email provider will continue to closely monitor the environment to ensure stability.
The POP3/IMAP Email service are stable and this incident has been resolved.
We are currently investigating reports of issues affecting our database infrastructure. This may be impacting access to our website and multiple services. Our team is actively working to identify the root cause and assess the scope of the impact. We will provide additional updates as more information becomes available. We apologize for any inconvenience and appreciate your patience.
The issue affecting the database has been mitigated, and services are currently recovering. We are seeing systems return to normal operation and continue to closely monitor performance and stability across affected services. Our team will remain engaged and monitor the environment to ensure recovery is sustained. We will provide additional updates as necessary. Thank you for your patience.
This incident has been resolved.
We are currently investigating an issue impacting Managed DNS zones where DNS updates are experiencing delays propagating from our primary DNS servers to our secondary DNS servers. During this time, recent DNS changes may not be reflected immediately across all authoritative servers, which could result in inconsistent DNS resolution depending on the querying resolver. Our engineering team is actively working to identify the root cause and restore normal propagation times. We will provide updates as more information becomes available.
We have identified the root cause of the issue and implemented a fix. DNS update delays are now beginning to decrease as changes propagate through the system. We will continue to monitor performance closely and provide further updates as needed.
DNS updates are now propagating to secondary servers in real time. All systems are operating normally.
Our third party provider is currently investigating issues with logging in to email accounts via Webmail, IMAP and POP. OpenSRS Status Page: https://www.opensrsstatus.com/incidents/yh5tksft4d9w
This incident has been resolved.
We are currently investigating an issue impacting outbound API integrations. Customers may experience delays or failures when interacting with external API-dependent services. Our team is actively working to identify the root cause and will provide updates as more information becomes available.
The issue impacting outbound API integrations has been resolved. All systems are now operating normally. We will continue to monitor performance to ensure stability. Thank you for your patience while we worked to resolve this issue.
This incident is resolved - all systems are operational.
Our third party provider is currently investigating an issues with POP3/IMAP email service. Users may experience errors when attempting to use Webmail as well as mail clients. OpenSRS Status Page: https://www.opensrsstatus.com/incidents/43q88wrjm19f
This incident has been resolved.
We are currently investigating the issue. Mail, DNS Resolution and Dynamic Updates appear to be working correctly during this time.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Our third party provider is currently investigating an issues with POP3/IMAP Email service webmail unable to login. IMAP and POP services are unaffected. OpenSRS Status Page: https://www.opensrsstatus.com/incidents/bjdb832g1786
Webmail is now working correctly.
We are currently experiencing an issue with our logging infrastructure that is causing degraded performance and intermittent errors across our website and the my.noip.com web application. Our engineering team is actively investigating the root cause and working to restore full functionality.
We have the issue resolved and do not expect further problems.
Earlier today, we experienced a brief interruption in DNS resolution due to an unexpected issue following a configuration update. The update caused our name servers to temporarily become unresponsive, leading to a roughly 10-minute window where DNS queries may have failed to resolve. DNS cashing may have caused longer resolution failures in some cases. Our engineering team quickly identified the issue and restored full functionality.
We have resolved the DNS resolution disruption and are working on additional safeguards to prevent similar occurrences in the future. We sincerely apologize for any disruption this may have caused and appreciate your patience as we worked to resolve it.
We are currently investigating reports of delays processing updates to DNS records or creating new records in a subset of applications. We have identified the caused and working on processing the backlog of updates in queue. DNS is continuing to resolve.
We have mitigated the issue and our update queue has processed all backlogged updates and we will continue to monitor the recovery.
This incident is resolved and all systems are operational.
We are currently investing reports of 500 errors being thrown when attempting to purchase services in the No-IP checkout flow.
We are continuing to investigate the issues that are affecting No-IP services. At this time Dynamic DNS and DNS resolution is not affected.
We have identified the cause to be related to an outage with one of our ISPs in our data center. We have re routed traffic and have observed recovery throughout the affected properties and services. We will continue to monitor over the next couple hours.
This incident is resolved. All systems are operational.
Our third party provider is currently investigating an issues with POP3/IMAP Email service. Webmail as well as mail client connections are unavailable. OpenSRS Status Page: https://www.opensrsstatus.com/incidents/gvdd63rhx23h
This incident has been resolved.
We are currently investing elevated decline rates for new payment methods. We have reached out to our payment processor and they are currently investigating the issue.
Our payment processor, Braintree has resolved the issue that caused all new Visa and Mastercard payment methods to fail verification. After their change was implemented we have seen successful transactions. This issue is now resolved
We are currently investigating intermittent reports of a File Not Found error when attempting to load www.noip.com. We will provide another update as soon as we have more information.
We have resolved the issue affecting a subset of web servers and will continue to monitor the incident.
This incident is resolved and all systems are operational.