55 Parabola incidents · Du 2019 — official updates, affected components, duration and resolution details.
Identificamos lentidão na conclusão do chat do Prowork e continuamos a investigar o impacto de provedores upstream em nosso serviço.
Este incidente foi resolvido
Traduzido automaticamente da atualização oficial do incidente.
Identificamos lentidão na conclusão do chat do Prowork e continuamos a investigar
As conversas do Prowork agora estão em execução normalmente
Traduzido automaticamente da atualização oficial do incidente.
Estamos a investigar relatórios de conversação do Prowork.
Identificamos a lentidão do chat do Prowork e estamos buscando mudanças para corrigi-lo.
Uma correção foi implantada a partir de 2026-08-03 17:40 UTC (1:40pm EDT; 10:40am PDT) -- estamos monitorando para garantir que chats prowork continuem melhorando.
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
A equipa está a trabalhar numa resolução
O chat prowork está a recuperar.
Problema resolvido
Traduzido automaticamente da atualização oficial do incidente.
O chat do Prowork não responde a muitos usuários. O incidente está sob investigação.
O bate-papo prowork não tem respondido a muitos usuários a partir de 2026-07-29 15:58 UTC. A partir de 2026-07-29 17:29 UTC, mitigamos a questão, mas continuamos a monitorar para uma resolução estável e completa.
O chat do Prowork não respondeu a muitos usuários de 2026-07-29 15:58-17:29 UTC. Mitigamos e resolvemos a questão, e continuaremos uma causa-raiz retrospectiva para melhorar a estabilidade futura.
Traduzido automaticamente da atualização oficial do incidente.
Estamos investigando relatórios de problemas com o passo de Transformação Personalizada
A questão foi identificada e está a ser implementada uma solução.
Uma correção foi implementada, qualquer falha passos devem ter sucesso na próxima execução.
Traduzido automaticamente da atualização oficial do incidente.
O passo Pull From Excel, se você construir uma nova integração, é quebrado desde terça-feira à tarde, 2026-06-23 4:30pm Pacific Time (2026-06-23 23:30 UTC) Estamos a trabalhar numa solução e vamos implantá-la em breve.
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
We're currently investigating reports of visualizations not loading, or taking longer than expected to load, within Parabola. The issue appears to be intermittent and does not affect all visualizations or all users.
The issue with visualizations has been identified and a fix is being developed
This incident, in which visualizations were not loading or taking longer than expected to load, has been resolved. The issue was occurring for some customers from 2026-06-05 through 2026-06-10. We have solved the underlying cause and are following up with more to protect going forward.
From 13:24 to 13:32 UTC 2026-06-09, a small number of offline/scheduled runs failed, and some flow content saves may not have synced to the editor as expected. This was due to a brief disruption in a third-party service; the underlying service has fully recovered, and our systems have been stable since 13:32 UTC with no recurrence. If you ran a flow during this window and are unsure whether it completed, we recommend checking the flow's Run History and re-running the flow is necessary.
We have detected and identified errors in chatting with the assistive chat sidebar Prowork 2026-06-02 20:20-21:10 UTC. They are now resolved; users may resume conversations
We're currently investigating reports of issues with sending emails from Parabola. We're actively looking into the cause and will provide updates as we learn more.
We are continuing to investigate this issue.
This incident has been resolved. Email sending through Parabola has been fully restored, and flows that send email are operating normally. Earlier today, a subset of outbound emails failed to send. We identified the cause, took corrective action, and confirmed that delivery is back to normal. We're still working to identify and resend emails that were queued or failed during the affected window. We'll follow up with impacted customers directly as we complete this cleanup.
From 2026-05-21 20:37 - 20:45 UTC, the Parabola application was unavailable and flow runs were failing. During that time, webhook flow triggers were lost. Flows can now be retried. We're continuing to monitor to confirm stability before marking this incident as resolved. If you're continuing to see issues with your flows, please reach out to [email protected].
This incident has been stabilized and is resolved.
An outage at one of our underlying providers caused failures on Custom Transforms and Prowork steps, from 2026-05-01 16:19-16:38 UTC. The issue has been fixed and we continue to monitor.
We are currently investigating a situation where the chat assistant and custom transforms are not working, as of 2026-04-23 02:20 UTC
This incident has been resolved. From 2026-04-22 23:55 UTC to 2026-04-23 02:59 UTC, users were unable to build flows using the assistive chat sidebar From 2026-04-22 23:55 UTC to 2026-04-23 03:28 UTC, flow runs were failing on custom transforms, AI transforms, and some document parsing From 2026-04-23 04:00 UTC to 2026-04-23 19:20 UTC, some flow runs failed on custom transform steps, but succeed if retried. Customers with flows that failed during that window should go ahead and re-run their flows. From 2026-04-23 19:23 UTC to 2026-04-23 19:57 UTC, users were unable to build flows using the assistive chat sidebar and flow runs were failing on custom transforms, AI transforms, and some document parsing The root-cause was a misconfiguration of our LLM provider. That has been fixed -- we are reviewing to make it more robust.
An issue at our underlying AI provider is causing increased errors in some Custom Transform and Email file-parsing steps.
This incident has been resolved.
We are investigating reports of increased failures in CSV/Excel parsing steps
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Microsoft integrations have been failing since 2026-02-03 16:00 UTC -- we have identified the cause and are working to resolve it
This incident has been resolved. Integrations with Microsoft Excel, Sharepoint, and Dynamics were failing 2026-02-03 16:00 UTC - 2026-02-04 16:19 UTC
Custom Transforms are failing to execute; we are investigating and have identified the root issue.
The fix has been deployed and the impact is over The Custom Transform step was broken from 2026-01-08 19:22 - 21:00 UTC
This incident has been fully resolved. The Custom Transform step was broken from 2026-01-08 19:22 - 21:01 UTC
There is an issue which is causing scheduled flow runs, triggered flow runs, and editing & saving flows to fail. Errors building and saving were 21:28 - 21:41 UTC 2025-12-15 . We are mitigating further impact on flow runs. Scheduled runs as of 21:28 UTC 2025-12-15 are delayed.
We are continuing to work on a fix for this issue.
A fix has been implemented and both flow building and flow runs should be fully functional. There were errors building and saving 21:28 - 21:41 UTC 2025-12-15 There were 400 Flows that have failed -- they had been scheduled for 21:28 - 22:25 UTC 2025-12-15
This incident has been resolved.
We are addressing reports of delayed runs and slower steps.
We have implemented a fix and are seeing step and flow run times return to normal levels.