56 Payu Africa incidents · Mae 2025 — official updates, affected components, duration and resolution details.
O PayU Merchantportal está passando por dificuldades. A equipe de suporte está ocupada investigando e irá restaurar o serviço o mais rápido possível. Nenhuma transação é impactada e o fluxo de negócios NÃO é impactado.
Traduzido automaticamente da atualização oficial do incidente.
[África do Sul] Fomos informados de uma questão que afeta atualmente o FNB, que pode afetar as transações feitas com cartões emitidos pelo FNB. A aquisição de serviços também pode ser afetada. Estamos monitorando a situação e forneceremos atualizações à medida que mais informações ficam disponíveis.
A questão foi identificada e remediada pela equipe do FNB, continuaremos monitorando.
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
[África do Sul] Por favor, note que o plugin Shopify está atualmente indisponível devido à manutenção de segurança não planejada. O serviço será restaurado o mais rapidamente possível.
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
Sandbox / Staging ambiente é atualmente unavailble. Os engenheiros estão a investigar para resolver o mais depressa possível. Note que isso não afeta as transações do dia-a-dia, apenas a integração de testes.
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
Altas taxas de falha observam para as transações do Mastercard através do 3DS. Estamos acompanhando a situação e forneceremos feedback.
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
As transacções do Discovery Miles estão a ser afectadas. Parece afectar principalmente o fluxo móvel. Os engenheiros estão a investigar com a Discovery.
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
[África do Sul] Por favor, note que a PayU recebeu a notícia da Capitec de que eles estão tendo problemas com seu App banco. Isso afeta todas as transações do Capitec Pay. Estamos em contato com a Capitec para garantir que possamos fornecer atualizações assim que estiverem disponíveis.
Foi implementada uma correção e estamos monitorando os resultados.
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
[PayU South Africa] Discovery Miles transactions are currently being affected. Payers using Disco Miles payment method are not able to complete transactions successfully. Engineers are investigating with Discovery.
We noted recovery this morning, we will continue to monitor. Transactions are processing normally currently.
This incident has been resolved.
[PayU South Africa] Capitec Pay are currently experiencing payment issues [Severity 1]. The Capitec team is investigating, and we will keep you updated as they progress.
The issue has been identified and a fix is being implemented.
The Capitec Pay service has recovered. They are monitoring it closely.
This incident has been resolved.
We're experiencing an elevated level of API errors and are currently looking into the issue.
We are currently experiencing problems renewing our Staging public certificates. We are actively busy trying to resolve this. The test environment is still accessible but will give certificate expiry warnings.
Staging certificate issues has been resolved. We will keep a eye on things.
This incident has been resolved.
[South Africa] Please note PayU is experiencing a degradation of Capitec Pay payment method. The Capitec Pay transactions remain in a Processing state. Engineers are investigating to resolve as soon as possible.
A fix was applied, we have noted significant improvement on Capitec Pay transactions being completed in normal times.
This incident has been resolved.
[PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.
We have noted that transactions are being completed. We will continue to monitor
[South Africa] Please note PayU has received word from Mobicred that they are having issues with their payments API. This affects all Mobicred transactions. We are constantly in touch with Mobicred to ensure we can provide updates as soon as they are available.
Mobicred has confirmed that their services are back to normal state.
PayU is aware of 3DSecure processing issues currently being experienced via Bankserv. Our Engineers are in contact with Bankserv and will advise.
We are continuing to investigate this issue.
We have noted significant improvement, we will continue to monitor.
This incident has been resolved.
Nedbank has informed us of the current ongoing issue affecting Nedbank issued cards causing high decline rates. The Nedbank team also informed us their technical teams are working on resolving the issue. More updates to come as they become available.
Nedbank has confirmed the issues was resolved
[PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.
This incident has been resolved.
[South Africa] Transactions are currently being affected for RCS customers. Engineers are investigating.
This incident has been resolved.
[South Africa] Card transaction are currently being affected. Engineers are investigating.
We have noted recovery in transaction processing, and transactions are currently completing successfully. We will continue to monitor the environment.
This incident has been resolved.
[South Africa] Please note PayU is experiencing a degradation of service in its credit card transactions. Engineers are investigating to resolve as soon as possible.
We are continuing to investigate this issue.
A fix was applied to address the issue. Bank card transactions are processing normally.
Card transactions are currently being affected after earlier maintenance. We are currently investigating.
Card processing has been fully restored. We will keep monitoring.
