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    Histórico de interrupções do Personio

    57 Personio incidents · Genver 2026 — official updates, affected components, duration and resolution details.

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    Alterações adiadas no Payroll

    Início 14 Gwengolo 2026 da 08:17 UTC · 44m

    OutageMajor incident
    Componentes afetados
    Personio Payroll DE
    1. 14 Gwengolo 2026 da 08:17 UTCinvestigating

      Estamos actualmente a investigar um atraso nas alterações de dados. Gerações manuais e automáticas Premium podem ser adiadas para o Personio Payroll.

    2. 14 Gwengolo 2026 da 08:46 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    3. 14 Gwengolo 2026 da 09:02 UTCresolved

      Este incidente foi resolvido e o sistema está estável.

    Traduzido automaticamente da atualização oficial do incidente.

    Criação de funcionários & Programação de interrupção de gerenciamento

    Início 27 Eost 2026 da 11:13 UTC · 44m

    IssuesMinor incident
    Componentes afetados
    Company Configuration
    1. 27 Eost 2026 da 11:13 UTCinvestigating

      Estamos actualmente a investigar uma questão que afecta as seguintes áreas: - Criação de empregados - Atribuição de horários - Lista de horários (settings) - Ver as tarefas dos empregados. Alguns clientes podem experimentar erros ou atrasos ao usar esses recursos. Nossa equipe está trabalhando ativamente na identificação da causa raiz. Nós forneceremos uma atualização assim que mais informações estiverem disponíveis.

    2. 27 Eost 2026 da 11:33 UTCidentified

      Nós identificamos a causa principal do problema que afeta a criação de funcionários, a atribuição de horários, a lista de horários (configurações) e a visualização de atribuições de horários de funcionários. A nossa equipa está agora a trabalhar na implementação de uma solução. Vamos fornecer uma nova atualização uma vez resolvida.

    3. 27 Eost 2026 da 11:46 UTCmonitoring

      Uma correção foi implementada e o impacto parece ser resolvido. Continuamos a acompanhar de perto a situação para confirmarmos a plena estabilidade antes de assinalarmos este incidente como resolvido. Vamos fornecer uma atualização final em breve.

    4. 27 Eost 2026 da 11:57 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Login not working for some users

    Início 4 Eost 2026 da 10:12 UTC · 3h 29m

    OutageMajor incident
    Componentes afetados
    Login & Authentication
    1. 4 Eost 2026 da 10:12 UTCinvestigating

      The login is not working correctly for some users, they see an "invalid hostname" error. We are investigating the issue.

    2. 4 Eost 2026 da 13:04 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 4 Eost 2026 da 13:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4 Eost 2026 da 13:41 UTCresolved

      This incident has been resolved.

    Página de referência não funciona corretamente

    Início 30 Gouere 2026 da 14:04 UTC · 8m

    OutageMajor incident
    Componentes afetados
    Recruiting
    1. 30 Gouere 2026 da 14:04 UTCinvestigating

      A página de referência no Recrutamento não está funcionando corretamente. A equipa está a investigar.

    2. 30 Gouere 2026 da 14:12 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Emissão com titulares de lugares em documentos de oferta

    Início 20 Gouere 2026 da 11:58 UTC · 3h 19m

    OutageMajor incident
    Componentes afetados
    Recruiting
    1. 20 Gouere 2026 da 11:58 UTCinvestigating

      Emissão com titulares de lugares em documentos de oferta. Alguns titulares de lugares podem estar vazios ou ser preenchidos incorretamente. Estamos neste momento a investigar a questão.

    2. 20 Gouere 2026 da 13:19 UTCidentified

      A questão foi identificada e estamos a implementar uma solução.

    3. 20 Gouere 2026 da 13:43 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    4. 20 Gouere 2026 da 15:17 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Interrupção parcial do serviço

    Início 17 Gouere 2026 da 11:41 UTC · 3d 19h

    IssuesMinor incident
    Componentes afetados
    Personio Payroll DEOverall System availability
    1. 17 Gouere 2026 da 11:41 UTCinvestigating

      Atualmente estamos experimentando alguns problemas com Personio Payroll: - As aprovações estão bloqueadas enquanto investigamos um problema que afeta Personio Payroll Por favor, esteja ciente de que o sistema restante está estável e funcionando de acordo com as expectativas. Nossas equipes de engenharia já estão trabalhando em uma solução. Vamos mantê-lo informado com as últimas informações nesta página e pedir desculpas pelos inconvenientes.

    2. 17 Gouere 2026 da 13:31 UTCidentified

      A questão foi identificada. Uma correção está sendo implementada atualmente.

    3. 20 Gouere 2026 da 06:39 UTCidentified

      Nossos engenheiros continuam a implementar uma correção. Vamos mantê-lo informado sobre o progresso nesta página.

    4. 20 Gouere 2026 da 08:09 UTCidentified

      Está a ser implementada uma solução. Esperamos resolver o problema até ao final de hoje e pedir desculpa pelo inconveniente.

    5. 21 Gouere 2026 da 06:44 UTCresolved

      A correção implementada está funcionando como esperado e o problema está totalmente resolvido. Pedimos desculpa por qualquer inconveniente que isto possa ter causado. Obrigado pela sua compreensão!

    Traduzido automaticamente da atualização oficial do incidente.

    Interrupção parcial do serviço

    Início 13 Gouere 2026 da 08:58 UTC · 22h 9m

    IssuesMinor incident
    Componentes afetados
    Overall System availabilityRecruiting
    1. 13 Gouere 2026 da 08:58 UTCinvestigating

      Atualmente estamos experimentando alguns problemas com o aplicativo de recrutamento. As seguintes características são afetadas: - As mensagens de entrada não podem ser recebidas devido a um problema técnico com o nosso parceiro Mailjet Por favor, esteja ciente de que o sistema restante está estável e funcionando de acordo com as expectativas. Nossas equipes de engenharia já estão trabalhando em uma solução. Vamos mantê-lo informado com as últimas informações nesta página e pedir desculpas pelos inconvenientes.

    2. 13 Gouere 2026 da 11:15 UTCmonitoring

      Foi implementada uma correção. Nossos engenheiros estão monitorando os sistemas para garantir que as questões sejam totalmente resolvidas.

    3. 13 Gouere 2026 da 14:52 UTCmonitoring

      O Mailjet resolveu o problema no final. As novas mensagens de entrada do requerente devem ser novamente recebidas. Continuamos a investigar as mensagens que não foram recebidas durante o período de impacto.

    4. 14 Gouere 2026 da 07:07 UTCresolved

      A correção implementada pelo Mailjet está funcionando como esperado e o problema está totalmente resolvido. Pedimos desculpa por qualquer inconveniente que isto possa ter causado. Obrigado pela sua compreensão!

    Traduzido automaticamente da atualização oficial do incidente.

    Partial service disruption

    Início 2 Gouere 2026 da 09:02 UTC · 2h 27m

    IssuesMinor incident
    Componentes afetados
    Overall System availability
    1. 2 Gouere 2026 da 09:02 UTCinvestigating

      We are currently experiencing some issues with Personio Payroll. The following features are affected: - Changes to employee data may not be reflected in Personio Payroll - Changes to time off data may not be reflected in Personio Payroll - Changes to salaries may not be reflected in Personio Payroll Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 2 Gouere 2026 da 09:07 UTCmonitoring

      A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

    3. 2 Gouere 2026 da 11:29 UTCresolved

      The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

    Service Disruption - System unavailable

    Início 30 Mezheven 2026 da 12:54 UTC · 54m

    OutageCritical incident
    Componentes afetados
    Home & InboxPersonio built Integrations & MarketplaceEmployee & Organization ManagementLogin & AuthenticationTime Management (Time Tracking, Time-off, Overtime)Workflows & AutomationsDocuments & E-SignaturesSalary ManagementOverall System availabilityCompany ConfigurationPublic APISupport & HelpAnalyticsMobile App
    1. 30 Mezheven 2026 da 12:54 UTCinvestigating

      We are currently experiencing a full service disruption. Our engineering team is already investigating the cause and we will keep you posted. We apologize for any inconvenience caused!

    2. 30 Mezheven 2026 da 13:47 UTCresolved

      The system is stable again. We apologize for any inconvenience caused!

    Partial service disruption

    Início 30 Mezheven 2026 da 08:26 UTC · 1d 23h

    IssuesMinor incident
    Componentes afetados
    Overall System availability
    1. 30 Mezheven 2026 da 08:26 UTCinvestigating

      We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 30 Mezheven 2026 da 08:57 UTCidentified

      The issue has been identified. A fix is being currently implemented.

    3. 2 Gouere 2026 da 08:06 UTCresolved

      The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

    Partial service disruption

    Início 29 Mezheven 2026 da 14:49 UTC · 21h 19m

    OutageMajor incident
    Componentes afetados
    Personio Payroll DEPreliminary Payroll (and file export integrations)Overall System availability
    1. 29 Mezheven 2026 da 14:49 UTCinvestigating

      We are currently experiencing some issues with Payroll. The following features are affected: - Personio Payroll and Preliminary payroll may show outdated data - Approving the payroll in Personio Payroll is currently not possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 29 Mezheven 2026 da 17:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 Mezheven 2026 da 12:08 UTCresolved

      The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

    Partial service disruption

    Início 29 Mezheven 2026 da 13:45 UTC · 2h 48m

    IssuesMinor incident
    Componentes afetados
    Documents & E-SignaturesOverall System availability
    1. 29 Mezheven 2026 da 13:45 UTCinvestigating

      We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 29 Mezheven 2026 da 13:48 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29 Mezheven 2026 da 13:57 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 29 Mezheven 2026 da 16:33 UTCresolved

      This incident has been resolved.

    Partial service disruption

    Início 29 Mezheven 2026 da 08:41 UTC · 6d 22h

    IssuesMinor incident
    Componentes afetados
    Time Management (Time Tracking, Time-off, Overtime)Overall System availability
    1. 29 Mezheven 2026 da 08:41 UTCinvestigating

      We are continuing to experience issues with eAU for DATEV customers: - eAUs might be displayed as failed or not received, even though they are present Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are currently still waiting for DATEV to address the issue on their end. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 29 Mezheven 2026 da 08:44 UTCinvestigating

      We are continuing to wait for DATEV to address the issue.

    3. 1 Gouere 2026 da 06:31 UTCinvestigating

      We are still waiting for DATEV to address the issue on their end.

    4. 3 Gouere 2026 da 14:48 UTCinvestigating

      We continue to wait for DATEV to address the issue.

    5. 6 Gouere 2026 da 07:13 UTCresolved

      DATEV has not addressed the issue, yet. We are monitoring the situation and are still waiting for DATEV's fix. An in-app banner will keep you informed about the progression of this issue.

    Partial service disruption

    Início 23 Mezheven 2026 da 10:58 UTC · 20h 16m

    IssuesMinor incident
    Componentes afetados
    Workflows & AutomationsOverall System availability
    1. 23 Mezheven 2026 da 10:58 UTCinvestigating

      We are currently experiencing some issues with the approval module. Currently, approval requests with multiple approval steps may get stuck between steps. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 23 Mezheven 2026 da 13:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 Mezheven 2026 da 07:15 UTCresolved

      This incident has been resolved.

    Partial service disruption

    Início 23 Mezheven 2026 da 10:07 UTC · 2h 8m

    IssuesMinor incident
    Componentes afetados
    Overall System availabilityCompany Configuration
    1. 23 Mezheven 2026 da 10:07 UTCinvestigating

      We are currently experiencing some issues with the audit-log module [module XY]. Currently, it is not possible to export audit-logs Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 23 Mezheven 2026 da 11:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23 Mezheven 2026 da 12:15 UTCresolved

      This incident has been resolved.

    Partial service disruption

    Início 18 Mezheven 2026 da 10:53 UTC · 4h 44m

    IssuesMinor incident
    Componentes afetados
    Performance & DevelopmentTime Management (Time Tracking, Time-off, Overtime)Workflows & AutomationsOverall System availabilityAnalytics
    1. 18 Mezheven 2026 da 10:53 UTCmonitoring

      We are currently experiencing some issues across multiple areas/modules. The following modules are affected: - Analytics - Performance & Development - Time Management - Workflows & Automations Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 18 Mezheven 2026 da 15:37 UTCresolved

      This incident has been resolved.

    Partial service disruption

    Início 18 Mezheven 2026 da 10:27 UTC · 13m

    IssuesMinor incident
    Componentes afetados
    Workflows & AutomationsOverall System availability
    1. 18 Mezheven 2026 da 10:27 UTCmonitoring

      We are currently experiencing some recurring issues with the reminders module. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 18 Mezheven 2026 da 10:38 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 18 Mezheven 2026 da 10:40 UTCresolved

      This incident has been resolved.

    Partial service disruption

    Início 18 Mezheven 2026 da 09:24 UTC · 29m

    IssuesMinor incident
    Componentes afetados
    Workflows & AutomationsOverall System availability
    1. 18 Mezheven 2026 da 09:24 UTCinvestigating

      We are currently experiencing some issues with the reminders module. The reminders tab is currently unavailable Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 18 Mezheven 2026 da 09:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18 Mezheven 2026 da 09:52 UTCresolved

      This incident has been resolved.

    Partial service disruption

    Início 17 Mezheven 2026 da 15:02 UTC · 16h 58m

    IssuesMinor incident
    Componentes afetados
    Personio Payroll DEOverall System availability
    1. 17 Mezheven 2026 da 15:02 UTCinvestigating

      We are currently experiencing some issues with Personio Payroll. The following features are affected: - Approving the payroll may not be possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 18 Mezheven 2026 da 06:55 UTCmonitoring

      A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

    3. 18 Mezheven 2026 da 08:00 UTCresolved

      The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

    Payroll is not loading

    Início 16 Mezheven 2026 da 15:52 UTC · 1h 46m

    OutageMajor incident
    Componentes afetados
    Personio Payroll DELoket IntegrationTax Advisor PlatformPreliminary Payroll (and file export integrations)A3 IntegrationDatev IntegrationXero Integration
    1. 16 Mezheven 2026 da 15:52 UTCinvestigating

      Currently the Payroll feature is not loading and not accessible. Our Engineering team is already investigating and working on resolving this issue as quickly as possible.

    2. 16 Mezheven 2026 da 17:38 UTCresolved

      This incident has been resolved, the Payroll is operational again. We apologize for any inconvenience caused!