Histórico de interrupções do Polar

1. 19 Gouere 2026 da 16:29 UTCidentified

   Estamos tendo problemas de transferência de dados entre Polar Flow e MyFitnessPal. A sincronização de dados pode ser mais lenta do que o normal ou falhar completamente. Estamos investigando a causa raiz e forneceremos uma atualização o mais rápido possível. Todos os dados são seguros.

2. 19 Gouere 2026 da 19:42 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 16 Gouere 2026 da 08:17 UTCinvestigating

   Infelizmente, todos os nossos serviços online estão em baixo no momento. Estamos trabalhando ativamente na resolução do problema e vamos postar uma atualização assim que tivermos mais notícias para compartilhar. Todos os dados são seguros. Polar.com e support.polar.com continuam a funcionar normalmente, assim como a loja web.

2. 16 Gouere 2026 da 11:48 UTCmonitoring

   Foi implementada uma correção e estamos monitorando os resultados.

3. 16 Gouere 2026 da 12:10 UTCmonitoring

   Continuamos monitorando quaisquer outros problemas.

4. 16 Gouere 2026 da 13:48 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 19 Mae 2026 da 09:25 UTCinvestigating

   We are currently investigating this issue.

2. 19 Mae 2026 da 10:48 UTCresolved

   Polar webstore is back up again and it is possible to make purchases. Apologies for the inconvenience the downtime may have caused you.

1. 12 Ebrel 2026 da 18:05 UTCinvestigating

   We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 12 Ebrel 2026 da 19:39 UTCresolved

   Issue over and data transfer works normally

1. 27 Cʼhwevrer 2026 da 07:46 UTCinvestigating

   We are currently investigating this issue.

2. 2 Meurzh 2026 da 13:59 UTCmonitoring

   Polar Flow app Android hotfix version 7.35.1 released.

3. 5 Meurzh 2026 da 11:22 UTCmonitoring

   Polar Flow app Android hotfix version 7.35.2 released. This release includes additional fixes to the issue that prevented activity data from appearing correctly in the app. We've also made small enhancements to ensure everything keeps running smoothly.

4. 12 Meurzh 2026 da 08:58 UTCresolved

   This incident has been resolved.

1. 5 Cʼhwevrer 2026 da 13:22 UTCinvestigating

   We are currently investigating this issue.

2. 5 Cʼhwevrer 2026 da 13:25 UTCinvestigating

   We are continuing to investigate this issue.

3. 5 Cʼhwevrer 2026 da 13:26 UTCresolved

   This incident has been resolved.

1. 8 Genver 2026 da 08:55 UTCinvestigating

   We are investigating a data transfer issue affecting Flow-to-AccessLink API partners. The issue began on January 7th at 07:00 UTC and continued until midnight. After midnight data transfer has worked normally. We will keep you updated on the investigation at status.polar.com. We apologize for the inconvenience and thank you for your patience.

2. 9 Genver 2026 da 12:59 UTCinvestigating

   We are continuing to investigate the issue.

3. 20 Genver 2026 da 13:00 UTCmonitoring

   The fix has been deployed, and data consistency checks are in progress.

4. 24 Meurzh 2026 da 08:32 UTCresolved

   This incident has been resolved.

1. 30 Here 2025 da 08:58 UTCinvestigating

   We are currently investigating why some customers are experiencing issues in data synchronization. Sync seems to work, but data is not available in web service. We apologize the trouble caused and thank you for your patience!

2. 30 Here 2025 da 13:56 UTCresolved

   This incident has been resolved.

1. 26 Here 2025 da 06:14 UTCidentified

   Our servers are always experiencing extra high loads on the day that Daylight Saving Time starts or ends. This may show as slowness or synchronization failing altogether. Please try again later. Thank you for understanding!

2. 26 Here 2025 da 20:03 UTCresolved

   This incident has been resolved.

1. 20 Here 2025 da 18:38 UTCinvestigating

   We are experiencing data transfer issues between Polar Flow and Strava/TrainingPeaks . Data synchronization may be slower than normal or fail altogether. We will provide an update as soon as possible. All data is safe.

2. 20 Here 2025 da 19:20 UTCmonitoring

   Issue has been identified in 3rd party services, we are monitoring the issue.

3. 20 Here 2025 da 20:11 UTCmonitoring

   Data transfer to Strava is now operating normally

4. 22 Here 2025 da 11:59 UTCresolved

   This incident has been resolved.

1. 7 Here 2025 da 11:14 UTCidentified

   Our online services are currently experiencing a higher than normal amount of load, which may be causing synchronization to be slow, or to fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 7 Here 2025 da 12:39 UTCresolved

   This incident has been resolved.

1. 29 Ebrel 2025 da 07:04 UTCmonitoring

   We have now performed the maintenance tasks and all services are back online. Services are still, however, recovering so you may experience for example slowness for a few hours. If you run into any issues, please try again a bit later.

2. 29 Ebrel 2025 da 10:15 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 29 Ebrel 2025 da 11:09 UTCresolved

   This incident has been resolved.

1. 25 Ebrel 2025 da 11:26 UTCmonitoring

   The login and registration function in all of Polar's online stores has been disabled for now. We are working on restoring this functionality, but meanwhile, it is safe to make purchases as a guest user without logging in.

2. 20 Genver 2026 da 09:16 UTCresolved

   This incident has been resolved.

1. 30 Meurzh 2025 da 17:26 UTCmonitoring

   We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We have identified and the root cause and applied a fix and we will provide an update as soon as possible. All data is safe.

2. 30 Meurzh 2025 da 19:10 UTCresolved

   This incident has been resolved.

1. 28 Meurzh 2025 da 12:49 UTCinvestigating

   We are currently experiencing an issue that prevents logging in to your Flow account and Beat app. In addition, AccessLink partners are unable to log in to admin tool, and Club and Team Pro customers may experience issues in logging in. We are doing our best to get the matter resolved as quickly as possible. We apologize for any trouble this causes you.

2. 28 Meurzh 2025 da 13:21 UTCresolved

   Everything looking good again. Thanks for your patience!

1. 26 Cʼhwevrer 2025 da 06:11 UTCinvestigating

   We have a temporary service break in all our services. The estimated length is 15 minutes, and during this time it is not possible to use Polar services or sync your watches. We apologize for any inconvenience and will keep you updated on here.

2. 26 Cʼhwevrer 2025 da 06:29 UTCinvestigating

   Unfortunately we are still experiencing a temporary service break in all our services. You may notice this as slowness, difficulty in signing in or syncing your device. We are working hard to get the services back to full speed.

3. 26 Cʼhwevrer 2025 da 06:56 UTCresolved

   This incident has been resolved. Thanks for understanding!

1. 14 Cʼhwevrer 2025 da 10:13 UTCinvestigating

   We are experiencing a delay in the deletion process of requested and unused Polar accounts. This means that if you have requested to delete your Polar account, it will take a bit longer than the promised 30 days due to a technical issue. This technical issue does not affect our products and services in any other way. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.

2. 21 Cʼhwevrer 2025 da 06:22 UTCinvestigating

   Unfortunately we are still experiencing a delay in the deletion process of requested and unused Polar accounts. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.

3. 24 Cʼhwevrer 2025 da 13:35 UTCresolved

   This incident has been resolved.

1. 18 Genver 2025 da 12:02 UTCidentified

   We are experiencing data transfer issues between Polar Flow and Strava . Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 18 Genver 2025 da 15:08 UTCresolved

   This incident has been resolved.

1. 27 Here 2024 da 16:06 UTCinvestigating

   Data transfer between Polar Flow and MyFitnessPal, Stava, Komoot and Training Peaks is partially down. We are working on finding the root cause - updates to follow as soon as available. Rest assured all data is safe.

2. 27 Here 2024 da 16:08 UTCinvestigating

   We are continuing to investigate this issue.

3. 28 Here 2024 da 06:02 UTCresolved

   This incident has been resolved.

1. 2 Here 2024 da 09:39 UTCinvestigating

   Our online services are experiencing data transfer issues. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 2 Here 2024 da 10:20 UTCmonitoring

   The problem has been identified and a fix has been deployed to address the data transfer issues. Our engineers are currently monitoring the situation to ensure stability and performance. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

3. 2 Here 2024 da 12:24 UTCresolved

   This incident has been resolved.