Histórico de interrupções do Poppulo

1. 4 Gwengolo 2026 da 12:31 UTCmonitoring

   Suporte e Engenharia Poppulo estão atualmente monitorando um aumento de diferimentos de mailings através de protection.outlook.com Microsoft está aconselhando um problema com Exchange online levando a "451 4.7.500 Servidor ocupado diferimentos : BI: EX1467029 Serviços afetados: Exchange Online Estado: degradação do serviço Tipo de problema: Incidente Hora de início: 4 de setembro de 2026, 11:19 GMT+1 Impacto do utilizador Os usuários podem ter um atraso no envio e recebimento de mensagens de e-mail de domínios externos no Exchange Online. Mais informações Os usuários podem experimentar erros intermitentes de "Servir ocupado", afetando várias caixas de correio. Âmbito de aplicação Este problema impacta os usuários que podem estar tentando enviar e receber mensagens de e-mail de domínios externos no Exchange Online. Essas informações podem ser atualizadas conforme nossa investigação continua. Situação actual 4 de Setembro de 2026, 12:03 GMT+1 Nossa investigação inicial identificou instâncias onde as proteções antispam podem estar contribuindo para o impacto de um subconjunto de usuários. Continuamos a analisar o comportamento e a revisão da telemetria do serviço para melhor compreender a causa subjacente e determinar o caminho de mitigação mais eficaz Uma vez que o problema é abordado pela Microsoft Poppulo tentará entregar e-mails atualmente diferidos. Suporte ao Poppulo

2. 4 Gwengolo 2026 da 14:15 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 2 Gwengolo 2026 da 09:15 UTCinvestigating

   Atualmente estamos experimentando um problema que pode estar impactando sua capacidade de utilizar plenamente nossos serviços. Nossa equipe de Engenharia está investigando o problema com as postagens de Feeds não carregando e latência. Por favor, aceite as nossas desculpas por qualquer inconveniente causado. Equipa de Suporte ao Poppulo

2. 2 Gwengolo 2026 da 11:28 UTCmonitoring

   Foi implementada uma correção e estamos monitorando os resultados.

3. 2 Gwengolo 2026 da 13:10 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 14 Eost 2026 da 14:12 UTCmonitoring

   We have been made aware of an issue with third party mailing infrastructure provider Proofpoint Proofpoint are experiencing a DNS resolution issue when resolving gslb.pphosted.com .  This issue may lead to an increase in email bounces for customers mailing to Proofpoint hosted email addresses .  Proofpoint have a status page and the issue can be tracked here https://proofpoint.my.site.com/community/s/proofpoint-current-incidents Poppulo Support.

2. 14 Eost 2026 da 18:21 UTCresolved

   This incident has been resolved.

1. 13 Eost 2026 da 15:45 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services, Opens and Clicks are currently impacted and displaying as 0%. Our Incident Response teams have been engaged and are working toward a resolution as a priority.

2. 13 Eost 2026 da 15:47 UTCmonitoring

   A fix has been implemented and we are monitoring the results. There may be a delay in getting the opens and clicks due to the backlog being fixed.

3. 13 Eost 2026 da 19:31 UTCresolved

   This incident has been resolved.

1. 4 Eost 2026 da 17:11 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With an error message displaying when editing some email components on the US server Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused Poppulo Support

2. 4 Eost 2026 da 18:11 UTCidentified

   The issue has been identified and a fix is being worked on. In the mean time for any customers seeing the following error when editing their email : "The following items contain internal links to unavailable pages: Useful Links HZ Content - Edit Property These links must be fixed before the email can be sent." Please contact Support and we will work with you to address your individual case. Apologies for any inconvenience Poppulo Support

3. 5 Eost 2026 da 17:54 UTCmonitoring

   A fix has been implementing and we are monitoring the results

4. 6 Eost 2026 da 08:29 UTCresolved

   This incident has been resolved.

1. 4 Eost 2026 da 09:21 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With error messaging when editing emails on the US server Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

2. 4 Eost 2026 da 09:41 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 4 Eost 2026 da 10:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 4 Eost 2026 da 10:00 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 4 Eost 2026 da 10:10 UTCresolved

   This incident has been resolved.

1. 3 Eost 2026 da 07:37 UTCinvestigating

   Atualmente estamos experimentando um problema que pode estar impactando sua capacidade de utilizar totalmente nossos serviços, Opens e Clicks são atualmente impactados e exibidos como 0%. Nossas equipes de Resposta a Incidentes foram engajadas e estão trabalhando para uma resolução como prioridade.

2. 3 Eost 2026 da 08:59 UTCidentified

   A questão foi identificada e estamos a trabalhar numa solução.

3. 3 Eost 2026 da 09:20 UTCmonitoring

   Foi implementada uma correção e estamos monitorando os resultados. Pode haver um atraso na obtenção das aberturas e cliques devido ao backlog ser corrigido.

4. 3 Eost 2026 da 09:50 UTCresolved

   Este incidente foi resolvido. Nossa ferramenta irá trabalhar através do backlog de informações de relatórios, então pode haver um pequeno atraso com a obtenção de suas informações de relatórios, mas ele virá através.

Traduzido automaticamente da atualização oficial do incidente.

1. 27 Gouere 2026 da 10:30 UTCidentified

   Atualmente estamos experimentando um problema que pode estar impactando sua capacidade de utilizar plenamente nossos serviços. Os painéis de análise avançados estão atualmente atrasados, com os dados de relatórios disponíveis até 24 de julho. Note que este problema não afeta nosso Standard Reporting Suite que está atualizado. Nossa equipe de Engenharia identificou a causa e está trabalhando para uma resolução como prioridade. Suporte ao Poppulo

2. 27 Gouere 2026 da 13:46 UTCidentified

   Nossa equipe de engenharia identificou a causa e está trabalhando para uma resolução que eles esperam que o painel de análise avançada reflita corretamente até amanhã de manhã 08:00 UTC 28 de julho

3. 28 Gouere 2026 da 08:40 UTCidentified

   Nossa equipe de engenharia identificou a causa e está trabalhando para uma resolução que eles esperam que o painel Advance Analytics reflita corretamente até o final do dia.

4. 28 Gouere 2026 da 09:11 UTCidentified

   Nossa equipe de engenharia confirmou que os dados do Advanced Analytics estão agora refletindo corretamente no servidor dos EUA. No servidor da UE, os dados de Análise Avançada foram restaurados, excluindo alguns dados de interação de sábado 25 de julho. A engenharia está a continuar o enchimento destes dados. Esperam que isto esteja pronto amanhã de manhã.

5. 31 Gouere 2026 da 09:30 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 16 Gouere 2026 da 08:23 UTCinvestigating

   Atualmente estamos experimentando um problema que pode estar impactando sua capacidade de utilizar plenamente nossos serviços. Os microsites estão actualmente a ter problemas. Nossas equipes de Resposta a Incidentes foram engajadas e estão trabalhando para uma resolução. Por favor, aceite as nossas desculpas por qualquer inconveniente causado. Suporte ao Poppulo

2. 16 Gouere 2026 da 08:51 UTCidentified

   A AWS confirmou que eles estão experimentando um problema global Cloudfront que está levando aos erros 504 nos microsites. https://health.aws.amazon.com/health/status A AWS está a investigar e a questão está a ser tratada com a maior prioridade.

3. 16 Gouere 2026 da 10:12 UTCidentified

   Foi implementada uma solução alternativa que restaurou o acesso a alguns microsites de clientes. A AWS continua a investigar a questão na sua extremidade e a implementar uma correção completa https://health.aws.amazon.com/health/status

4. 16 Gouere 2026 da 12:37 UTCresolved

   A AWS confirmou que o problema Cloudfront já foi abordado: https://health.aws.amazon.com/health/status Todos os micos são agora acessíveis.

Traduzido automaticamente da atualização oficial do incidente.

1. 15 Mezheven 2026 da 14:19 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With delays to reporting on our EU and US server Please note your mails are delivering as expected but our reporting isn't UpToDate. Our Incident Response teams have been engaged and are working toward a resolution as a top priority. Poppulo Support

2. 15 Mezheven 2026 da 14:46 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 15 Mezheven 2026 da 15:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 15 Mezheven 2026 da 15:39 UTCresolved

   This incident has now been resolved and reporting uptodate.

1. 11 Mezheven 2026 da 09:55 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With increased latency on our EU and US server. Our Incident Response teams have been engaged and are working toward a resolution as a priority. Poppulo Support

2. 11 Mezheven 2026 da 11:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 Mezheven 2026 da 11:29 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 11 Mezheven 2026 da 13:16 UTCresolved

   This incident has been resolved.

1. 9 Mezheven 2026 da 12:01 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With access to the EU and US Admin currently unavailable. Our Incident Response teams have been engaged and are working toward a resolution as a top priority.

2. 9 Mezheven 2026 da 12:09 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 Mezheven 2026 da 12:19 UTCresolved

   This incident has been resolved.

1. 21 Genver 2026 da 09:39 UTCidentified

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With degraded performance on the US admin. Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

2. 21 Genver 2026 da 09:57 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 21 Genver 2026 da 11:00 UTCresolved

   This incident has been resolved.

1. 14 Genver 2026 da 13:17 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Engineering team is investigating publishing issue with feeds on Sharepoint. Please accept our apologies for any inconvenience caused. Poppulo Support Team

2. 14 Genver 2026 da 14:50 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 14 Genver 2026 da 15:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14 Genver 2026 da 16:10 UTCresolved

   This incident has been resolved.

1. 27 Du 2025 da 10:08 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Engineering team is investigating We apologize for any inconvenience caused. Please accept our apologies for any inconvenience caused. Poppulo Support Team

2. 27 Du 2025 da 10:12 UTCinvestigating

   We are continuing to investigate this issue.

3. 27 Du 2025 da 10:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 27 Du 2025 da 10:45 UTCresolved

   This incident has been resolved.

1. 25 Du 2025 da 16:19 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some mail publishing errors Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

2. 25 Du 2025 da 16:53 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. While a publishing error may display mails are sending and delivering to recipients Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

3. 25 Du 2025 da 17:41 UTCresolved

   This incident has been resolved.

1. 29 Here 2025 da 19:14 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With the access to the mobile/feeds product currently impacted. Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused Poppulo Support

2. 29 Here 2025 da 21:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29 Here 2025 da 21:28 UTCresolved

   This incident has been resolved.

1. 17 Gwengolo 2025 da 14:15 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some scheduled mails not being published and sent. Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

2. 17 Gwengolo 2025 da 19:29 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 17 Gwengolo 2025 da 19:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 17 Gwengolo 2025 da 20:08 UTCresolved

   This incident has been resolved.

1. 8 Gwengolo 2025 da 15:17 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some mails showing as deferred. Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

2. 8 Gwengolo 2025 da 15:39 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 8 Gwengolo 2025 da 16:36 UTCresolved

   This incident has been resolved.

1. 7 Eost 2025 da 09:52 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some login attempts failing Our Incident Response teams have been engaged and have implemented a fix and are monitoring the results Please accept our apologies for any inconvenience caused

2. 7 Eost 2025 da 10:09 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 Eost 2025 da 10:15 UTCresolved

   This incident has been resolved.