Histórico de interrupções do Practice Fusion

1. 19 Eost 2026 da 14:34 UTCinvestigating

   Estamos cientes de um problema que impacta o Software de Cobrança de Fusão de Prática. Estamos a trabalhar para resolver esta questão o mais rapidamente possível.

2. 19 Eost 2026 da 14:38 UTCmonitoring

   Foi implementada uma correção e estamos monitorando os resultados.

3. 19 Eost 2026 da 21:24 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 22 Gouere 2026 da 13:35 UTCinvestigating

   Estamos atualmente investigando o problema que afeta chat e casos web. Contacte-nos por telefone em (415) 346-7700, ou pedágio grátis em (844) 903-7567, segunda-feira - sexta-feira, 9 AM - 7:45 EST.

2. 22 Gouere 2026 da 13:40 UTCidentified

   A questão foi identificada e está a ser implementada uma solução.

3. 22 Gouere 2026 da 13:54 UTCmonitoring

   Foi implementada uma correção e estamos monitorando os resultados.

4. 22 Gouere 2026 da 13:57 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 11 Mezheven 2026 da 13:34 UTCinvestigating

   We are currently investigating this issue.

2. 11 Mezheven 2026 da 15:12 UTCidentified

   The issue has been identified and a fix is being implemented. If you are still experiencing issues, please log out and back in to resolve the issue.

3. 11 Mezheven 2026 da 15:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results. If you are still experiencing issues, please log out and back in to resolve the issue.

4. 11 Mezheven 2026 da 15:31 UTCresolved

   This incident has been resolved. If you are still experiencing issues, please log out and back in to resolve the issue.

1. 10 Mezheven 2026 da 14:15 UTCinvestigating

   We are currently investigating this issue.

2. 10 Mezheven 2026 da 14:51 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 10 Mezheven 2026 da 20:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 10 Mezheven 2026 da 20:37 UTCresolved

   This incident has been resolved.

1. 2 Mezheven 2026 da 20:43 UTCinvestigating

   We are aware that some users are unable to log in to the Practice Fusion Billing Software. We are working to resolve the issue and will post updates here as they become available.

2. 2 Mezheven 2026 da 21:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2 Mezheven 2026 da 21:05 UTCresolved

   This incident has been resolved.

1. 18 Mae 2026 da 17:45 UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. 18 Mae 2026 da 17:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 18 Mae 2026 da 18:00 UTCresolved

   This incident has been resolved.

1. 13 Mae 2026 da 17:09 UTCmonitoring

   We are aware of an issue impacting integrated scanning in Practice Fusion. Overnight, Dynamsoft updated their scanner drivers, which may cause scanning functionality to fail for some users. To resolve the issue, please update your Dynamsoft drivers using the link below and then restart your computer: https://demo.dynamsoft.com/DWT/Resources/dist/DynamsoftServiceSetup.msi

2. 19 Mae 2026 da 14:26 UTCresolved

   This incident has been resolved.

1. 7 Mae 2026 da 18:52 UTCinvestigating

   We are aware that some users are unable to receive the 2FA code sent via SMS/text. Please use the voice option as a temporary workaround as we work with our MFA partner to resolve the issue.

2. 7 Mae 2026 da 18:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 Mae 2026 da 19:03 UTCresolved

   This incident has been resolved.

1. 13 Ebrel 2026 da 15:44 UTCinvestigating

   We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

2. 13 Ebrel 2026 da 15:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 13 Ebrel 2026 da 15:53 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 13 Ebrel 2026 da 16:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 13 Ebrel 2026 da 16:01 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 13 Ebrel 2026 da 16:07 UTCresolved

   This incident has been resolved.

1. 9 Ebrel 2026 da 15:01 UTCresolved

   This incident has been resolved.

1. 3 Ebrel 2026 da 19:59 UTCinvestigating

   We are aware of an issue impacting e-prescribing controlled substances using ID.me. ID.me is working to resolve this. You can subscribe to their status page updates at status.id.me

2. 6 Ebrel 2026 da 13:54 UTCresolved

   This incident has been resolved.

1. 31 Meurzh 2026 da 20:11 UTCidentified

   Real-Time Prescription Benefits is partially unavailable. We are working with Surescripts to resolve the issue.

2. 31 Meurzh 2026 da 20:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2 Ebrel 2026 da 14:57 UTCresolved

   This incident has been resolved.

1. 26 Meurzh 2026 da 01:06 UTCinvestigating

   We are aware some patients are unable to log in to Patient Fusion (PHR). We are working to resolve the issue as soon as possible. Patients can still access Patient Fusion via this url: https://login.patientfusion.com/#/

2. 26 Meurzh 2026 da 01:24 UTCresolved

   This incident has been resolved.

1. 17 Meurzh 2026 da 22:11 UTCinvestigating

   The EHR is temporarily offline to address a critical issue. We will post updates here.

2. 17 Meurzh 2026 da 22:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 Meurzh 2026 da 22:36 UTCresolved

   This incident has been resolved.

1. 9 Meurzh 2026 da 18:56 UTCinvestigating

   We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

2. 9 Meurzh 2026 da 19:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 Meurzh 2026 da 21:42 UTCresolved

   This incident has been resolved.

1. 24 Cʼhwevrer 2026 da 23:30 UTCinvestigating

   We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

2. 25 Cʼhwevrer 2026 da 00:30 UTCresolved

   This incident has been resolved.

1. 20 Cʼhwevrer 2026 da 16:46 UTCinvestigating

   We are aware of an issue impacting Scheduling. We are working to resolve the issue as soon as possible.

2. 20 Cʼhwevrer 2026 da 17:09 UTCmonitoring

   We are aware of an issue impacting a very small number of customers loading their schedule. To see appointments for the day, please use the "Appointment and eligibility report" under the Reports tab in order to generate a list of the appointments.

3. 20 Cʼhwevrer 2026 da 21:20 UTCresolved

   This incident has been resolved.

1. 17 Cʼhwevrer 2026 da 16:27 UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. 17 Cʼhwevrer 2026 da 16:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 Cʼhwevrer 2026 da 16:57 UTCresolved

   This incident has been resolved.

1. 12 Cʼhwevrer 2026 da 16:33 UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. 12 Cʼhwevrer 2026 da 16:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 Cʼhwevrer 2026 da 16:44 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 12 Cʼhwevrer 2026 da 17:32 UTCresolved

   This incident has been resolved.

1. 3 Cʼhwevrer 2026 da 23:45 UTCinvestigating

   We are aware of an issue impacting some Charting features. We are working to resolve the issue as soon as possible.

2. 4 Cʼhwevrer 2026 da 00:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4 Cʼhwevrer 2026 da 01:14 UTCresolved

   This incident has been resolved.