Histórico de interrupções do Privy

1. 27 Here 2026 da 17:18 UTCinvestigating

   Identificámos um problema que fez com que o Painel Privado não respondesse. Os nossos engenheiros estão a investigar a questão. Popups & Displays privados não respondem e as inscrições não estão funcionando atualmente. Vamos atualizar com mais informações em breve. Obrigado pela vossa paciência.

2. 27 Here 2026 da 17:51 UTCmonitoring

   Implementámos uma solução e estamos a monitorizar a situação. O painel Privy e os Popups & Displays Privy são funcionais.

3. 27 Here 2026 da 17:52 UTCmonitoring

   Continuamos monitorando quaisquer outros problemas.

4. 27 Here 2026 da 22:08 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 19 Here 2026 da 13:15 UTCinvestigating

   Estamos a receber relatórios de Popups e Formulários Incorporados que não aparecem para algumas lojas Shopify. A nossa equipa de engenharia está a investigar. Se tiver dúvidas, contacte a nossa equipa de apoio no [email protected].

2. 19 Here 2026 da 19:56 UTCmonitoring

   Popups privados e formulários incorporados estão funcionando para lojas Shopify. A nossa equipa está a trabalhar com o Shopify nesta questão e continuamos a monitorizar a situação.

3. 19 Here 2026 da 20:28 UTCresolved

   Popups privados e formulários incorporados estão funcionando corretamente.

Traduzido automaticamente da atualização oficial do incidente.

1. 18 Here 2026 da 00:34 UTCmonitoring

   Estamos investigando um problema que desligou o painel Privy. Nossa equipe de engenharia está trabalhando ativamente nisso, e vamos postar atualizações aqui conforme soubermos mais. Email e envio de SMS não são impactados. Lamentamos a interrupção e apreciamos sua paciência. Se você tiver dúvidas ou precisar de ajuda, entre em contato com nossa equipe de suporte no [email protected].

2. 18 Here 2026 da 03:27 UTCresolved

   Estamos consolidando este incidente com https://status.privy.com/incidents/sj8sw3b7yz8l - novas atualizações serão feitas nesse incidente

Traduzido automaticamente da atualização oficial do incidente.

1. 17 Here 2026 da 22:34 UTCidentified

   Nossa equipe está ciente e ativamente investigando um problema em Exibições Privy. Exibições Privy inclui popups, formulários incorporados e páginas de pouso. Neste ponto todos os três estão offline e não operacionais. Enquanto os Displays estão offline, os Popups não aparecerão em seu site e as Landing Pages e formulários incorporados não são operacionais. Se tiver dúvidas, contacte a nossa equipa em [email protected]

2. 18 Here 2026 da 00:30 UTCidentified

   Exibições Privy's Dashboard e Privy, incluindo popups, formulários incorporados e páginas de pouso estão offline. A nossa equipa continua a investigar o assunto.

3. 18 Here 2026 da 02:20 UTCmonitoring

   Privy's Dashboard e aplicação estão online. Exibições Privy, incluindo popups, formulários incorporados e páginas de pouso estão agora operacionais.

4. 18 Here 2026 da 03:24 UTCidentified

   Exibições, incluindo popups, formulários incorporados e páginas de pouso estão offline. A nossa equipa de engenharia continua a trabalhar nesta questão.

5. 18 Here 2026 da 17:18 UTCidentified

   Nossa equipe identificou e resolveu um problema que afeta o E-mail Delivery Analytics e métricas. Estamos vendo que o E-mail Delivery Analytics foi recuperado para e-mail enviado mais cedo hoje. Exibições, incluindo popups, formulários incorporados e páginas de pouso ainda estão offline e nossa equipe identificou uma solução e está trabalhando na implementação da correção.

6. 18 Here 2026 da 21:00 UTCidentified

   A nossa equipa ainda está a trabalhar numa solução para esta questão.

7. 18 Here 2026 da 23:01 UTCmonitoring

   Implementamos uma correção que resolveu os problemas para quase todos os Displays, incluindo Popups, formulários incorporados e páginas de pouso. Estamos continuando a trabalhar para resolver os problemas restantes que ainda afetam um pequeno número de Displays e vamos atualizar novamente assim que resolvermos esses problemas.

8. 19 Here 2026 da 03:30 UTCresolved

   Este incidente foi resolvido. Todas as Exposições Privy estão online.

Traduzido automaticamente da atualização oficial do incidente.

1. 30 Gwengolo 2026 da 19:32 UTCinvestigating

   Estamos investigando relatórios de usuários recebendo erros de timeout ao acessar o aplicativo Privy.

2. 30 Gwengolo 2026 da 20:06 UTCmonitoring

   Os níveis de tráfego e os sistemas estabilizaram. Estamos monitorando o tráfego para garantir que o site permaneça estável

3. 30 Gwengolo 2026 da 21:32 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 24 Gwengolo 2026 da 15:25 UTCinvestigating

   Estamos atualmente resolvendo um problema com as landing pages retornando um erro de certificado SSL

2. 24 Gwengolo 2026 da 15:36 UTCmonitoring

   Implementamos uma reparação em nossas landing pages para resolver a emissão do certificado SSL.

3. 26 Gwengolo 2026 da 03:18 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 23 Cʼhwevrer 2026 da 15:02 UTCinvestigating

   We are experiencing issues with Privy users accessing the Dashboard. Website Visitors in the UK may have issues loading Privy Displays. Our engineers are investigating the issue and will provide a status update once we have more information.

2. 23 Cʼhwevrer 2026 da 17:35 UTCinvestigating

   We are currently testing a potential solution to resolve this issue and will provide further updates as soon as we have more information.

3. 23 Cʼhwevrer 2026 da 20:01 UTCidentified

   We have implemented an initial routing fix which is showing positive results for UK traffic. Further improvements are currently in progress.

4. 23 Cʼhwevrer 2026 da 21:26 UTCmonitoring

   The fix has been rolled out globally. We are currently monitoring performance and conducting further testing to confirm full resolution.

5. 24 Cʼhwevrer 2026 da 16:35 UTCresolved

   Privy services are back up and running. If you continue to experience trouble accessing Privy's Dashboard please reach out to [email protected]. Thank you for your patience as we resolved these issues.

1. 18 Du 2025 da 12:59 UTCidentified

   Access to Privy’s dashboard is experiencing intermittent unavailability. We’ve identified the issue and are working with a vendor to resolve it. We do not believe this is impacting scheduled or sent emails or sms.

2. 18 Du 2025 da 13:28 UTCidentified

   A fix is in place and we are continuing to monitor service performance.

3. 18 Du 2025 da 13:55 UTCidentified

   Access to the Privy dashboard has stabilized. We are monitoring intermittent performance for landing pages and embedded forms.

4. 18 Du 2025 da 14:23 UTCidentified

   The ongoing issues with Privy Landing Pages and Embedded Forms have been traced to an issue with one of our vendors, Cloudflare. We’re monitoring the issue, but you can also view their incident here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

5. 18 Du 2025 da 15:23 UTCresolved

   This incident has been resolved.

1. 27 Eost 2025 da 15:05 UTCidentified

   We’re experiencing an interruption in SMS delivery currently due to an issue with our provider. We are working to resolve the issue as quickly as possible. SMS delivery is currently offline.

2. 28 Eost 2025 da 00:28 UTCidentified

   SMS sending is still impacted for some customers. Our engineering team is making progress on resolution of this issue. We'll have another update in the morning.

3. 28 Eost 2025 da 20:19 UTCidentified

   This issue has been resolved for many customers and we're monitoring and continuing to work to resolve remaining issues. If you're experiencing this issue still, please reach out directly to Privy support in the app or to your customer success manager.

4. 28 Eost 2025 da 22:18 UTCmonitoring

   We've implemented a fix and are continuing to monitor to ensure that all brands are successfully sending SMS. If you're still experiencing issues, please reach out directly to Privy support in the app or to your customer success manager.

5. 3 Gwengolo 2025 da 20:12 UTCresolved

   This incident is resolved.

1. 29 Mae 2025 da 18:39 UTCinvestigating

   We're receiving reports that link redirection is resulting in "not found" errors. Our engineering team is investing this issue.

2. 29 Mae 2025 da 20:24 UTCinvestigating

   Our engineers have identified the problem with link redirection and are working on a solution

3. 30 Mae 2025 da 00:15 UTCmonitoring

   We're actively working on a fix. Email redirect links will be restored gradually.

4. 30 Mae 2025 da 00:25 UTCresolved

   Issue resolved. Email redirect links are now working normally.

1. 15 Mae 2025 da 15:46 UTCidentified

   The issue causing slow dashboard renders has been identified. We are actively working on a fix.

2. 15 Mae 2025 da 15:50 UTCmonitoring

   We have implemented a solution for the slow dashboard renders and are now monitoring performance closely.

3. 15 Mae 2025 da 16:07 UTCresolved

   This incident has been resolved.

1. 18 Meurzh 2025 da 20:41 UTCidentified

   Our engineering team has identified an issue causing a delay in email delivery and email event processing. We're working on a fix and will update this page once we have more information.

2. 18 Meurzh 2025 da 21:06 UTCmonitoring

   A fix has been deployed. Emails are going out and events are being processed. Our engineering team is continuing to monitor the situation.

3. 18 Meurzh 2025 da 22:28 UTCresolved

   This incident has been resolved.

1. 30 Genver 2025 da 16:01 UTCinvestigating

   We are aware of reports that the Email Editor is not saving properly. We're actively working on a fix.

2. 30 Genver 2025 da 16:57 UTCmonitoring

   We've identified the issue as an outage with one of our vendors. A fix is in progress. We believe that the email editor should be working correctly for most users. If you're still experiencing issues with the email editor, please reach out to support.

3. 30 Genver 2025 da 20:39 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 30 Genver 2025 da 20:40 UTCresolved

   This incident has been resolved.

1. 19 Ebrel 2024 da 20:52 UTCmonitoring

   Our partner Klaviyo has identified an issue with their API that's impacting our Klaviyo integration. We're monitoring the situation and will provide updates as we have them.

2. 19 Ebrel 2024 da 21:30 UTCresolved

   This incident has been resolved.

1. 22 Meurzh 2024 da 16:08 UTCinvestigating

   We are currently investigating this issue.

2. 22 Meurzh 2024 da 17:02 UTCidentified

   Our engineering team has identified some issues and is working toward a fix.

3. 22 Meurzh 2024 da 17:41 UTCmonitoring

   We've implemented a fix and systems are operating again. We're monitoring the impact of the fix.

4. 22 Meurzh 2024 da 20:38 UTCresolved

   This incident has been resovled

1. 10 Genver 2024 da 21:09 UTCinvestigating

   Our engineering team has noted an issue with the Privy <> Klaviyo integration which are occurring for some Privy users. We're investigating this issue and will provide more information as we are able.

2. 10 Genver 2024 da 23:00 UTCinvestigating

   Our engineering team is continuing to investigate this issue.

3. 10 Genver 2024 da 23:00 UTCinvestigating

   We are continuing to investigate this issue.

4. 11 Genver 2024 da 15:38 UTCmonitoring

   This issue has been mitigated and we're monitoring the system to ensure it's resovled.

5. 11 Genver 2024 da 22:54 UTCresolved

   We have not seen any recurrence of this issue in 24 hours. If you have any issues with your Klaviyo integration, please reach out to our support team.

1. 11 Kerzu 2023 da 18:17 UTCinvestigating

   Our engineering team has identified an issue causing a small number of email campaigns to be delayed in sending. We're investigating this issue.

2. 11 Kerzu 2023 da 21:58 UTCidentified

   Our engineering team has identified the cause of the issue and a fix is being implemented.

3. 11 Kerzu 2023 da 22:57 UTCmonitoring

   A fix has been implemented and we are monitoring. All email should be sending normally now.

4. 12 Kerzu 2023 da 01:42 UTCresolved

   All systems are operating normally.

1. 14 Ebrel 2023 da 14:56 UTCmonitoring

   We’re performing routine database maintenance. The app may intermittently be unavailable for brief periods. All messages will still be queued and sent and we don’t expect any significant delays in delivery.

2. 14 Ebrel 2023 da 18:33 UTCmonitoring

   Database maintenance is proceeding and all systems are still operational. We're continuing to monitor for anything unexpected.

3. 14 Ebrel 2023 da 21:17 UTCresolved

   We've finished this maintenance.

1. 24 Cʼhwevrer 2023 da 22:31 UTCidentified

   Our engineers have identified an issue with a 3rd party which is causing SMS sends to be delayed.

2. 24 Cʼhwevrer 2023 da 23:31 UTCmonitoring

   We have confirmed that the 3rd party service is recovering from the incident. SMS sending performance is back to normal.

3. 24 Cʼhwevrer 2023 da 23:52 UTCresolved

   This incident has been resolved.

1. 18 Genver 2023 da 01:49 UTCinvestigating

   Our engineers have discovered an issue which is causing email sends to be delayed. Our team is investigating this issue and we will provide updates as we have them.

2. 18 Genver 2023 da 03:18 UTCinvestigating

   Our engineers are continuing to investigate this issue. We'll provide updates as we have them.

3. 18 Genver 2023 da 05:08 UTCidentified

   Our engineers have identified the problem and we're working on determining a solution.

4. 18 Genver 2023 da 07:41 UTCidentified

   Our engineers have identified a solution and a fix is in progress. Email sends continue to be delayed, but will be delivered once the outage is resolved.

5. 18 Genver 2023 da 15:26 UTCidentified

   Our engineers are continuing to work on this issue. The fix we deployed last night did not fully resolve the situation and we are exploring additional options. Thank you for your patience.

6. 18 Genver 2023 da 20:13 UTCidentified

   We are continuing to explore additional solutions. Email sends continues to be delayed at this time. We will provide another update around 5pm ET. Thank you for your continued patience.

7. 18 Genver 2023 da 21:46 UTCmonitoring

   Our engineering team has deployed a solution and our team is monitoring the fix. Emails are being sent. You may continue to see delays while the system catches up on the backlog.

8. 19 Genver 2023 da 00:07 UTCresolved

   Our engineers have resolved this incident. Email send performance is back to normal.