Histórico de interrupções do Project44

1. 1 Gwengolo 2026 da 16:53 UTCinvestigating

   Caro cliente de valor, Atualmente estamos experimentando um problema com todos os serviços LTL na Produção NA, resultando em solicitações falhando para vários clientes. Isto foi classificado como um incidente. Um retorno está em andamento para resolver o problema, e nossa equipe de engenharia está tratando isso como uma prioridade. Continuaremos a fornecer atualizações aqui à medida que elas estiverem disponíveis. Saudações,

2. 1 Gwengolo 2026 da 17:03 UTCmonitoring

   Caro cliente de valor, Foi implementada uma correção e estamos monitorando os resultados. Implantamos um roll-back para todo o problema de serviço LTL na produção NA e estamos monitorando de perto o sistema para confirmar que as solicitações estão processando normalmente para todos os clientes. Apresentaremos uma nova actualização uma vez que possamos confirmar a resolução completa. Saudações, Suporte ao Cliente

3. 1 Gwengolo 2026 da 17:23 UTCmonitoring

   Continuamos monitorando quaisquer outros problemas.

4. 1 Gwengolo 2026 da 18:20 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 1 Gwengolo 2026 da 16:45 UTCinvestigating

   Caro cliente de valor, Atualmente estamos tendo um problema com a plataforma de movimento onde os usuários da transportadora não têm visibilidade compartilhada em remessas que foram compartilhadas com o locatário da transportadora para fins de visibilidade. Nossa equipe de engenharia está investigando esta questão como uma prioridade, e nós forneceremos atualizações aqui à medida que elas estiverem disponíveis. Saudações, Suporte ao Cliente

2. 1 Gwengolo 2026 da 17:21 UTCinvestigating

   Caro cliente, Nossa equipe de engenharia identificou o problema e está trabalhando ativamente em uma correção. Continuaremos a fornecer actualizações à medida que forem feitos novos progressos. Saudações, Suporte ao Cliente

3. 1 Gwengolo 2026 da 17:21 UTCidentified

   Caro cliente de valor, Nossa equipe de engenharia identificou o problema e está trabalhando ativamente em uma correção. Continuaremos a fornecer actualizações à medida que forem feitos novos progressos. Saudações, Suporte ao Cliente

4. 1 Gwengolo 2026 da 18:27 UTCmonitoring

   Caro cliente, Nossa equipe de engenharia implementou uma correção e agora está reprocessamento das remessas que requerem reprocessamento para visibilidade compartilhada. Atualizaremos aqui assim que isso tiver sido resolvido. Saudações, Suporte ao Cliente

5. 1 Gwengolo 2026 da 21:51 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 26 Eost 2026 da 11:41 UTCinvestigating

   Caro cliente de valor, Atualmente, estamos passando por uma perturbação que afeta o sistema Container Track & Trace (CTT), que pode afetar os clientes usando serviços CTT. Pedimos sinceramente desculpas por qualquer inconveniente que isso possa causar. Nossa equipe de engenharia está ativamente investigando o problema e trabalhando para resolvê-lo o mais rápido possível. Como uma organização, continuamos empenhados em fornecer serviços confiáveis e de alta disponibilidade aos nossos clientes. Se tiver alguma dúvida ou necessitar de mais assistência, não hesite em contactar-nos em [email protected]. Obrigado pela sua confiança contínua. Melhores cumprimentos, Suporte ao Cliente

2. 26 Eost 2026 da 16:59 UTCmonitoring

   Caro cliente de valor, Nossa equipe de engenharia identificou a causa da interrupção que afeta o sistema Container Track & Trace (CTT), e uma resolução foi implementada. Estamos a acompanhar de perto o sistema para garantir que os serviços continuem a funcionar como esperado. Apreciamos sinceramente sua paciência e compreensão ao passo que trabalhamos para restaurar o serviço normal. Continuaremos a mantê-lo informado e a fornecer atualizações à medida que mais informações estiverem disponíveis. Como uma organização, continuamos empenhados em fornecer serviços confiáveis e de alta disponibilidade aos nossos clientes. Se tiver alguma dúvida ou necessitar de mais assistência, não hesite em contactar-nos em [email protected]. Melhores cumprimentos, Suporte ao Cliente

3. 27 Eost 2026 da 09:25 UTCresolved

   Caro cliente de valor, A ruptura que afeta o sistema Container Track & Trace (CTT) foi resolvida. Nossa equipe de engenharia confirmou que os serviços afetados retornaram ao normal, e verificamos que o sistema Container Track & Trace (CTT) está funcionando como esperado. Pedimos sinceras desculpas por qualquer inconveniente que esta questão possa ter causado e apreciamos muito sua paciência e compreensão ao passo que trabalhamos para resolvê - la. Como uma organização, continuamos empenhados em fornecer serviços confiáveis e de alta disponibilidade aos nossos clientes. Se tiver alguma dúvida ou necessitar de mais assistência, não hesite em contactar-nos em [email protected]. Obrigado pela sua confiança contínua. Melhores cumprimentos, Suporte ao Cliente

Traduzido automaticamente da atualização oficial do incidente.

1. 27 Gouere 2026 da 11:51 UTCinvestigating

   Caro cliente de valor, Neste momento, estamos a passar por um atraso no tratamento dos dados da expedição oceânica. Como resultado, as atualizações de envio no Movimento podem ser adiadas. Durante este tempo, os dados mais recentes de envio continuarão disponíveis no CTT; no entanto, as atualizações de envio exibidas no Movement podem ser adiadas. Nossa equipe de engenharia está ativamente investigando o problema e trabalhando para restaurar o serviço normal. Como uma organização, continuamos empenhados em fornecer serviços confiáveis e de alta disponibilidade aos nossos clientes. Se tiver alguma dúvida ou necessitar de mais assistência, não hesite em contactar-nos em [email protected]. Obrigado por sua paciência e confiança contínua. Saudações, Suporte ao Cliente

2. 27 Gouere 2026 da 17:29 UTCmonitoring

   Caro cliente de valor, Nossa equipe de engenharia identificou a causa do atraso que afeta os dados da expedição oceânica, e uma resolução foi implementada. Estamos a acompanhar de perto o sistema para garantir que os serviços continuem a funcionar como esperado. Apreciamos sinceramente sua paciência e compreensão ao passo que trabalhamos para resolver esta questão. Continuaremos a mantê-lo informado e a fornecer atualizações à medida que mais informações estiverem disponíveis. Como uma organização, continuamos empenhados em fornecer serviços confiáveis e de alta disponibilidade aos nossos clientes. Se tiver alguma dúvida ou necessitar de mais assistência, não hesite em contactar-nos em [email protected]. Melhores cumprimentos, Suporte ao Cliente

3. 28 Gouere 2026 da 10:06 UTCresolved

   Caro cliente de valor, A questão que causa atrasos no processamento dos dados da expedição oceânica foi resolvida. Nossa equipe de engenharia confirmou que o processamento voltou ao normal, e as atualizações de envio agora estão fluindo como esperado em Movement e CTT. Verificamos que os serviços afetados estão funcionando normalmente. Pedimos sinceras desculpas por qualquer inconveniente que esta questão possa ter causado e apreciar sua paciência e compreensão enquanto trabalhamos para resolvê - la. Como uma organização, continuamos empenhados em fornecer serviços confiáveis e de alta disponibilidade aos nossos clientes. Se tiver alguma dúvida ou necessitar de mais assistência, não hesite em contactar-nos em [email protected]. Obrigado pela sua confiança contínua. Melhores cumprimentos, Suporte ao Cliente

Traduzido automaticamente da atualização oficial do incidente.

1. 8 Gouere 2026 da 18:12 UTCinvestigating

   Dear Valued Customer, We are currently investigating an issue affecting Movement in the NA Production environment. Some customers using specific internet service providers (ISPs) may be unable to log in to Movement. Our engineering team is actively investigating the issue and working to identify the root cause. We apologize for the inconvenience and appreciate your patience as we work to restore normal service. If you have any questions, please contact [email protected]. Best Regards, Customer Support Team

2. 8 Gouere 2026 da 20:01 UTCidentified

   Dear Valued Customer, We are continuing to investigate an issue affecting Movement in the NA Production environment. Based on our investigation, we have narrowed the issue to customers using Spectrum and Xfinity as their internet service provider (ISP), who may be unable to log in to Movement. We are actively working with Spectrum and Xfinity to help resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience as we work toward a resolution. If you have any questions, please contact [email protected]. Best Regards, Customer Support Team

3. 9 Gouere 2026 da 15:22 UTCresolved

   Dear Valued Customer, The issue affecting Movement login in the NA Production environment has been resolved. Our investigation determined that the issue impacted some customers using specific internet service providers (ISPs). We have confirmed that affected users are now able to successfully log in to Movement, and service has been restored. We apologize for the inconvenience and appreciate your patience throughout this incident. If you continue to experience login issues, please contact **[[email protected]](mailto:[email protected])**. Best Regards, Customer Support Team

1. 30 Mezheven 2026 da 19:53 UTCinvestigating

   Dear Valued Customer, We are currently experiencing an issue affecting Driver Text Messaging in Yard Management (YMS). Customers may experience delays or failures in outbound SMS notifications to drivers. As a result, driver text messages may remain in a pending state and not be delivered. Current Status: Our engineering team is actively investigating the issue and working to restore the service as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work to resolve this issue. If you have any questions, please contact [email protected]. Best Regards, Customer Support Team

2. 1 Gouere 2026 da 12:28 UTCmonitoring

   Dear Valued Customer, Our Engineering team has implemented a fix for the Driver Text Messaging issue. The functionality is now operating normally, and we are actively monitoring the system to ensure continued stability. Regards, Customer Support Team

3. 2 Gouere 2026 da 03:51 UTCresolved

   Dear Valued Customer, We are pleased to inform you that the issue affecting the Driver Text Messaging functionality has been fully resolved, and the service is now operating normally. Our engineering team identified the root cause of the issue and implemented the necessary corrective actions to restore full functionality. Users should now be able to send and receive driver text messages as expected without any further disruption. We sincerely apologize for any inconvenience this may have caused and greatly appreciate your patience and understanding throughout this incident. As an organization, we remain committed to providing reliable, high-availability services to our customers. If you have any questions or continue to experience any issues, please do not hesitate to contact us at [email protected]. Best Regards, Customer Support Team

1. 25 Mezheven 2026 da 17:19 UTCinvestigating

   Dear Valued Customer, We are currently investigating an issue affecting the Driveview App in the North America and Europe production environment, which is preventing drivers from starting tracking for shipments. The service is partially affected, and we are working to identify the root cause and restore full functionality as quickly as possible. At this time, shipment tracking initiation may be unavailable for some users. We appreciate your patience as we resolve this issue. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Best Regards Customer Support Team

2. 25 Mezheven 2026 da 17:20 UTCinvestigating

   We are continuing to investigate this issue.

3. 25 Mezheven 2026 da 17:45 UTCresolved

   Dear Valued Customer, The issue affecting the DriveView App in the North America and Europe production environments has been resolved. Our team has implemented the necessary fixes, and the service has been fully restored. Drivers should now be able to successfully start tracking for shipments, and shipment tracking initiation is functioning as expected. We sincerely appreciate your patience and understanding while we worked to resolve this issue. As an organization, we remain committed to providing reliable, high-availability services to our customers. If you continue to experience any issues or have any questions, please do not hesitate to contact us at [email protected]. Best Regards Customer Support Team

1. 17 Mezheven 2026 da 19:52 UTCidentified

   Caro cliente de valor, Após a recente migração mandada pelo FedEx para a entrega de eventos baseados em webhook, o Project44 identificou vários problemas que afetam um subconjunto de remessas da Last Mile. Estamos compartilhando isso proativamente para garantir total visibilidade no que estamos rastreando e onde as coisas estão. Acção Necessária Nenhuma ação é necessária aos clientes neste momento. Problemas conhecidos... • Eventos de Rastreamento em Falta — Alguns envios não estão recebendo eventos após terem sido assinados no webhook, fazendo com que apareçam presos em um status Agendado ou em Trânsito. • Localização do evento em falta e/ou Offset UTC – Em alguns envios, os eventos estão sendo recebidos sem localização e/ou dados de deslocamento UTC. Isso é mais comumente visto no evento Entregue e pode afetar a precisão do timestamp de entrega e relatórios a jusante ou fluxos de trabalho que dependem desta informação. • Correções de Mapeamento de Estado — O webhook está introduzindo novos códigos de exceção que ainda não são mapeados em nosso sistema, causando algumas exceções de envio à superfície como padrão Em eventos de trânsito em vez de serem sinalizados corretamente. • Actualização do EDD após a entrega do estatuto — Em um pequeno número de casos, as datas estimadas de entrega (EDD) estão se atualizando após um evento entregue já ter sido recebido. O projeto44 está trabalhando ativamente com suporte técnico da FedEx e nossa equipe interna de engenharia para investigar e resolver cada um desses itens. Nós forneceremos atualizações, pois há desenvolvimentos significativos a compartilhar. Agradecemos sua compreensão e paciência durante este período. No projeto44, continuamos empenhados em fornecer serviços confiáveis e de alta disponibilidade aos nossos clientes. Se tiver dúvidas ou preocupações, não hesite em contactar-nos em [email protected] Saudações, Equipe de Suporte ao Cliente projecto44

2. 23 Gouere 2026 da 12:26 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 18 Mae 2026 da 09:32 UTCinvestigating

   Dear Valued Customer, We are currently experiencing a global issue affecting the Movement Export (Emails) functionality. As a result, users may be unable to receive movement-related emails for export and other purposes at this time. Our team is actively investigating the issue and working to restore the service as quickly as possible. We will continue to provide updates as more information becomes available and once the service has been fully restored. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding while we work toward resolution. As an organization, we remain committed to delivering reliable and highly available services to our customers. If you have any questions or require further assistance, please do not hesitate to contact us at [email protected]. Best Regards Customer Support Team

2. 18 Mae 2026 da 17:00 UTCidentified

   Dear Valued Customer, We would like to provide an update regarding the ongoing issue affecting the Movement Export (Emails) functionality. Our engineering team has identified the underlying issue and is actively working on remediation efforts to restore the service. At this time, users may continue to experience delays or failures in receiving movement-related emails for export and other operational purposes, while all other platform functionality continues to operate as expected. We are closely monitoring the situation and continuing to work toward full resolution. We will continue to share further updates as additional information becomes available and once the service has been fully restored. We sincerely apologize for the inconvenience caused and greatly appreciate your continued patience and understanding while we work to resolve this matter. If you have any questions or require further assistance, please do not hesitate to contact us at [email protected]. Best Regards Customer Support Team

3. 19 Mae 2026 da 04:47 UTCidentified

   Dear Valued Customer, We would like to provide a further update regarding the ongoing issue impacting the Movement Export (Emails) functionality. Our engineering team continues to actively investigate and work toward full remediation of the identified issue. At this time, users may still experience delays or failures in receiving movement-related export emails and other operational email notifications. All other platform functionality continues to operate as expected. Our teams remain fully engaged in monitoring system behavior, validating corrective actions, and working to restore the affected service as quickly and safely as possible. We will continue to provide updates as additional information becomes available and once full service restoration has been confirmed. We sincerely apologize for the continued inconvenience and appreciate your patience and understanding while we work through this issue. If you have any questions or require further assistance, please contact us at support@project44.

4. 19 Mae 2026 da 11:23 UTCresolved

   Dear Valued Customer, We are pleased to inform you that the issue affecting the Movement Export (Emails) functionality has been fully resolved, and the service is now operating normally. Our engineering team identified the root cause of the issue and implemented the necessary corrective actions to restore full functionality. Users should now be able to successfully receive movement-related export emails and other operational email notifications without further disruption. We sincerely apologize for the inconvenience caused and appreciate your patience and understanding throughout this incident. As an organization, we remain committed to providing reliable, high-availability services to our customers. If you have any questions or continue to experience any issues, please do not hesitate to contact us at [email protected]. Best Regards Customer Support Team

1. 8 Mae 2026 da 10:55 UTCidentified

   Dear valued Customer, We are currently experiencing a global outage affecting the CSS (Sailing Schedules) product. As a result, CSS is currently unavailable. Our team has identified the root cause of the issue and is actively working to restore service. We will provide further updates as soon as the service is back online. We apologize for any inconvenience this may cause and appreciate your patience as we resolve the issue. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected].

2. 8 Mae 2026 da 12:14 UTCresolved

   Dear valued Customer, We are pleased to inform you that the issue affecting the CSS (Sailing Schedules) product has been fully resolved, and the service is now available. Our team identified the root cause of the outage and implemented the necessary fixes to restore full functionality. The incident has been resolved completely. We sincerely apologize for the inconvenience caused and appreciate your patience and understanding throughout the incident. As an organization, we remain committed to providing reliable, high-availability services to our customers. If you have any questions or continue to experience any issues, please don't hesitate to contact us at [email protected]. Best Regards Customer Support Team

1. 8 Mae 2026 da 08:43 UTCinvestigating

   Dear Valued Customer, We are currently experiencing a temporary issue affecting access to the ghTrack portal due to a license expiration from our third-party service provider. Our engineering team is actively working to resolve the issue, and we are treating this as a priority. We will continue to provide updates as more information becomes available. As always, we are committed to providing reliable and high-availability service. If you have any questions, please reach out to [email protected].

2. 8 Mae 2026 da 09:16 UTCmonitoring

   Dear Valued Customer, The issue affecting access to the ghTrack portal, caused by a license expiration from our third-party service provider, has now been resolved. Our engineering team is actively monitoring the system to ensure continued stability and performance. At this time, services are operating normally. We will continue to keep a close watch and provide updates if any new information arises. As always, we are committed to providing reliable and high-availability service. If you have any questions, please reach out to [email protected].

3. 8 Mae 2026 da 09:42 UTCresolved

   Dear Valued Customer, The issue affecting access to the ghTrack portal, caused by a license expiration from our third-party service provider, has been fully resolved. All services are now operating normally, and our systems remain stable following a period of monitoring. We appreciate your patience and understanding while we worked to restore service. As always, we are committed to providing reliable and high-availability service. If you have any questions, please reach out to [email protected].

1. 5 Mae 2026 da 17:06 UTCidentified

   Dear Valued Customer, We are currently investigating an issue affecting SMS notifications across both Appointment Manager and the DriveView app in the North America region. Drivers in NA region are not receiving text messages at this time. The issue has been traced to our upstream SMS service provider. Our engineering team is actively engaged with the provider to determine the cause and restore service as quickly as possible. Other Appointment Manager and DriveView functionality remains available. We will share another update as soon as we have more information. Regards, Customer Support.

2. 6 Mae 2026 da 07:15 UTCidentified

   Dear Valued Customer, We would like to provide an update on the ongoing SMS notification issue affecting Appointment Manager and the DriveView app in the North America region, which has been identified by our upstream SMS service provider as related to toll-free number verification and is currently under priority review by their dedicated verification team. Currently, SMS/text message notifications remain unavailable in the North America region, while all other Appointment Manager and DriveView functionality continues to operate normally. We are closely monitoring progress with our provider and will share further updates as soon as there is a change in status or a more precise estimated resolution time, and we sincerely apologize for the inconvenience while appreciating your continued patience as we work to resolve this issue as quickly as possible. Regards, Customer Support.

3. 6 Mae 2026 da 13:40 UTCidentified

   Dear Valued Customer, We would like to provide an update on the ongoing SMS notification issue affecting Appointment Manager and the DriveView app in the North America region. The issue, related to toll-free number verification by our upstream SMS provider, remains under priority review by their dedicated verification team. Currently, SMS/text message notifications continue to be unavailable in the North America region, while all other functionalities of Appointment Manager and DriveView continues to operate normally. We remain in close coordination with our provider and are actively monitoring progress. We will provide further updates as soon as there is any change in status or a more precise estimated time for resolution.We sincerely apologize for the inconvenience and greatly appreciate your continued patience and understanding. Regards, Customer Support.

4. 6 Mae 2026 da 22:25 UTCidentified

   Dear Valued Customer, We would like to provide an update regarding the ongoing SMS notification issue affecting Appointment Manager and the DriveView app in the North America region. Following discussions with our upstream SMS providers, the required remediation steps have been completed and are currently under expedited review by their verification teams. In parallel, backend code changes to route US-region traffic through an alternate provider have also been completed and successfully tested. The corresponding number registration process is currently under review by the provider. At this time, SMS/text message notifications in the North America region continue to remain unavailable while these verification and registration processes are being finalized. All other functionalities of Appointment Manager and DriveView continue to operate normally. We remain in close coordination with both providers and are actively following up to expedite resolution. We will share further updates as soon as there is any change in status or a more precise estimated timeline for restoration of SMS services. We sincerely apologize for the inconvenience and greatly appreciate your continued patience and understanding. Regards, Customer Support

5. 7 Mae 2026 da 07:32 UTCidentified

   Dear Valued Customer, We would like to provide an update regarding the ongoing SMS notification issue affecting Appointment Manager, Yard Visibility and the DriveView app in the North America region. The required remediation steps have been completed; however, they remain under review by our upstream SMS providers’ verification teams. In parallel, the number registration process for the alternate SMS provider is also still under review. We continue to actively track this issue and are treating it as a high priority. Our teams are exploring all possible options to expedite the review and resolution process and are closely following up with the providers. At this time, SMS/text message notifications in the North America region remain unavailable while these processes are being finalized. All other functionalities of Appointment Manager and DriveView continue to operate normally. We will provide further updates as soon as there is any progress or a clearer timeline for restoration. We sincerely apologize for the inconvenience and appreciate your continued patience and understanding. Regards, Customer Support

6. 7 Mae 2026 da 17:49 UTCidentified

   Dear Valued Customer, Our engineering team is actively collaborating with our upstream SMS service provider and has prioritized resolution of this issue. We will continue to share updates as more information becomes available. Thank you for your patience and understanding. Regards, Customer Support.

7. 8 Mae 2026 da 06:30 UTCidentified

   Dear Valued Customer, Our engineering team is currently working with our upstream SMS service provider and has prioritized resolution of this issue. We will continue to share updates as more information becomes available. Thank you for your patience and understanding. Regards, Customer Support.

8. 8 Mae 2026 da 15:51 UTCresolved

   Dear Valued Customer, We are pleased to inform you that the issue has been resolved and services are now fully restored. SMS messages are being delivered successfully, and the platform is operating normally. We sincerely appreciate your patience and understanding while our engineering team worked with the upstream SMS service provider to address the issue. If you continue to experience any problems, please feel free to contact our support team. Regards, Customer Support

1. 4 Mae 2026 da 15:26 UTCidentified

   Dear Valued Customer, The carrier PYLE (A.DuiePYLE) is currently experiencing an API disruption on their end. As a result, rating and dispatch functionalities are impacted. Our team is actively monitoring the situation and we will share further updates as soon as more information becomes available. Regards, Customer Support

2. 4 Mae 2026 da 20:06 UTCresolved

   Dear Valued Customer, The issue from the carrier PYLE (A.DuiePYLE) has been resolved. Regards, Customer Support

1. 30 Ebrel 2026 da 22:00 UTCinvestigating

   Dear Valued Customer, We are currently experiencing a partial service disruption affecting the Appointment Manager in our North America Production environment. Some customers may find that their shipments are not being processed as expected. Our team is actively investigating the root cause and working to restore full functionality as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience as we resolve this issue. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at [email protected]. Regards, Customer support.

2. 30 Ebrel 2026 da 22:59 UTCmonitoring

   Dear Valued Customer, A fix has been implemented for the Appointment Manager partial service disruption in the North America Production environment. Our teams are actively monitoring the system to ensure continued stability, and shipments should now be processing as expected. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Regards, Customer Support

3. 1 Mae 2026 da 00:32 UTCresolved

   Dear Valued Customer, The issue affecting the Appointment Manager in our North America Production environment has been resolved. All services are now functioning as expected, and shipments are being processed normally. As an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at [email protected]. Regards,
Customer Support

1. 29 Ebrel 2026 da 15:48 UTCidentified

   Dear Valued Customer, We have been notified by the carrier TForce that they are currently experiencing a system outage impacting rating services. Our team is actively monitoring the situation and we will provide further updates as soon as additional information is received from the carrier. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Regards, Customer Support

2. 29 Ebrel 2026 da 16:20 UTCresolved

   Dear Valued Customer, Tforce has confirmed that their system has been restored. Regards, Customer Support

1. 29 Ebrel 2026 da 09:46 UTCinvestigating

   Dear valued Customer, We are currently experiencing delays in tracking updates for all modes (Truckload, LTL, Ocean, and other tracking services) within our EU Production environment. Our team is actively working to resolve the issue, and a roll-back is in progress to restore normal update intervals. At this time, customers in the EU region may see delayed tracking information across all channels. We appreciate your patience and understanding while we work to resolve this as quickly as possible. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected].

2. 29 Ebrel 2026 da 13:38 UTCmonitoring

   Dear Valued Customer, Our engineering team is actively monitoring system stability and will continue to provide updates as more information becomes available. Regards, Customer Support

3. 29 Ebrel 2026 da 20:26 UTCmonitoring

   Dear Valued Customer, Our engineering team continues to closely monitor system stability and will share updates as additional information becomes available. Regards, Customer Support

4. 30 Ebrel 2026 da 04:53 UTCmonitoring

   Dear Valued Customer, Our engineering team continues to closely monitor the system, and stability is being observed. Tracking updates are gradually returning to normal intervals across all modes in the EU Production environment. We will continue to monitor the situation closely and share further updates as more information becomes available. Regards, Customer Support

5. 30 Ebrel 2026 da 08:11 UTCmonitoring

   Dear Valued Customer, The issue remains under monitoring. While most services have stabilized, Truckload tracking in the EU has not yet fully recovered. Our engineering team continues to closely monitor the situation and will provide further updates as needed. Regards, Customer Support

6. 30 Ebrel 2026 da 14:15 UTCmonitoring

   Dear Valued Customer, The system is stable and operating as expected; however, Truckload tracking in the EU region is still in the process of recovery. We will continue to closely monitor the situation to ensure everything is functioning as expected. Thank you for your continued patience and understanding. Regards, Customer Support

7. 30 Ebrel 2026 da 20:09 UTCresolved

   Dear Valued Customer, All services are now functioning as expected, and system stability has been fully restored. As an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at [email protected]. Thank you for your patience and continued trust. Regards, Customer Support

1. 16 Ebrel 2026 da 20:01 UTCidentified

   Dear Valued Customer, We are currently experiencing an issue affecting Yard Management System (YMS) . Users may experience errors when attempting to move tasks or spots on the tablets. Our engineering team has identified the issue and is actively working on a fix. As an organization, we remain committed to delivering reliable and highly available services. Should you have any questions, please feel free to contact us at [email protected] Regards, Customer support.

2. 16 Ebrel 2026 da 21:46 UTCmonitoring

   Dear Valued Customer, The reported issue has been successfully mitigated, and the system is currently stable. Our team will continue to monitor closely to ensure ongoing stability. As an organization, we remain committed to delivering reliable and highly available services. Should you have any questions, please feel free to contact us at [email protected] Thank you for your continued patience and understanding. Regards, Customer Support.

3. 16 Ebrel 2026 da 23:27 UTCresolved

   Dear Valued Customer, The Issue: YMS system displayed "invalid task to location" error during task moves has been resolved, The root cause has been addressed, and remediation steps have been applied and all affected services are now operating normally. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Regards, Customer Support

1. 6 Ebrel 2026 da 18:36 UTCidentified

   Dear Valued Customer, We are currently experiencing an issue affecting the Tracking Page in Getconvey within our North America production environment. Some users may encounter intermittent time-out errors when accessing the project44 Tracking Page. Our team has identified the underlying cause and is actively working to implement a fix. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at [email protected]. Regards, Customer Support.

2. 6 Ebrel 2026 da 20:45 UTCmonitoring

   Dear Valued Customer, The reported issue has been successfully mitigated, and the system is currently stable. Our team will continue to monitor closely to ensure ongoing stability. As an organization, we remain committed to delivering reliable and highly available services. Should you have any questions, please feel free to contact us at [email protected] Thank you for your continued patience and understanding. Regards, Customer Support.

3. 7 Ebrel 2026 da 10:29 UTCresolved

   Dear Valued Customer, The issue affecting the Tracking Page in Getconvey within our North America production environment has been resolved. The project44 Tracking Page is now functioning normally. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Regards, Customer Support

1. 2 Ebrel 2026 da 20:30 UTCinvestigating

   Dear Valued Customer, We are currently investigating an issue affecting our Last Mile product. Some customers may experience delays when attempting to submit and process orders, resulting in slower-than-usual system performance. Our engineering team is actively working to resolve this issue and mitigate any impact as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience as we work towards a resolution. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Regards, Customer Support

2. 2 Ebrel 2026 da 21:27 UTCinvestigating

   Dear Valued Customer, The issue affecting our Last Mile product has been resolved. Order submission and processing are now functioning normally. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Regards, Customer Support

3. 2 Ebrel 2026 da 21:28 UTCresolved

   Dear Valued Customer, The issue affecting our Last Mile product has been resolved. Order submission and processing are now functioning normally. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Regards, Customer Support

1. 2 Ebrel 2026 da 18:58 UTCinvestigating

   Dear Valued Customer, We are currently investigating a partial service disruption affecting our Last Mile product. Some users are experiencing difficulties logging into the application. Our team is actively working to resolve the issue and restore full access as quickly as possible. At this time, only login functionality is impacted; all other functions like ingestion remain fully operational. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at [email protected]. Regards, Customer Support.

2. 2 Ebrel 2026 da 19:39 UTCresolved

   Dear Valued Customer, Our engineering team has resolved the issue affecting the Last Mile platform. The application is now fully accessible and operating normally. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at [email protected]. Regards, Customer Support.