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    Histórico de interrupções do Proposify

    52 Proposify incidents · Here 2016 — official updates, affected components, duration and resolution details.

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    Emissões de Envio de Documentos

    Início 26 Eost 2026 da 23:43 UTC · Em andamento

    OutageCritical incident
    Componentes afetados
    Email System
    1. 26 Eost 2026 da 23:43 UTCidentified

      Atualmente estamos tendo problemas com a funcionalidade de envio do documento. A questão foi identificada e uma solução é o progresso.

    Traduzido automaticamente da atualização oficial do incidente.

    Novo Proposify documental list service degradation

    Início 15 Eost 2026 da 11:53 UTC · 2h 33m

    OutageCritical incident
    Componentes afetados
    Proposal Editing
    1. 15 Eost 2026 da 11:53 UTCinvestigating

      Estamos actualmente a investigar um problema com o novo. Propor lista de documentos. Os documentos estão a demorar muito tempo a carregar ou a não carregar.

    2. 15 Eost 2026 da 13:45 UTCidentified

      Nós identificamos a questão e trabalhando em uma correção

    3. 15 Eost 2026 da 13:57 UTCmonitoring

      A questão foi resolvida e estamos a acompanhar

    4. 15 Eost 2026 da 14:26 UTCresolved

      O incidente foi resolvido

    Traduzido automaticamente da atualização oficial do incidente.

    Problemas de Login

    Início 24 Gouere 2026 da 17:47 UTC · 2h 27m

    IssuesMinor incident
    1. 24 Gouere 2026 da 17:47 UTCinvestigating

      Estamos atualmente monitorando os problemas de login com a aplicação.

    2. 24 Gouere 2026 da 17:58 UTCmonitoring

      Foi identificada uma solução e estamos a trabalhar nisso

    3. 24 Gouere 2026 da 20:13 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Falta de aplicação

    Início 20 Gouere 2026 da 22:55 UTC · 9m

    OutageCritical incident
    Componentes afetados
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 20 Gouere 2026 da 22:55 UTCinvestigating

      Estamos atualmente investigando uma grande parada de plataforma.

    2. 20 Gouere 2026 da 23:02 UTCmonitoring

      A questão foi identificada e foi lançada uma solução. Estamos a acompanhar de perto a situação.

    3. 20 Gouere 2026 da 23:04 UTCresolved

      O incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Custom Domains Issues

    Início 8 Mae 2026 da 19:52 UTC · 1h 15m

    OutageMajor incident
    Componentes afetados
    Proposal Previews
    1. 8 Mae 2026 da 19:52 UTCinvestigating

      We're currently having infrastructure issues which may impact proposal previews under custom domains. We are working with our service provider for a prompt resolution.

    2. 8 Mae 2026 da 21:07 UTCresolved

      This incident has been resolved.

    Service degradation

    Início 10 Cʼhwevrer 2026 da 21:19 UTC · 1h 34m

    IssuesMinor incident
    Componentes afetados
    Proposal EditingProposal Previews
    1. 10 Cʼhwevrer 2026 da 21:19 UTCidentified

      We're currently having infrastructure issues which may impact some site functionality. We are working with our service provider for a prompt resolution.

    2. 10 Cʼhwevrer 2026 da 22:06 UTCmonitoring

      We can confirm significant recovery from our provider although some customers could still experience delays or errors. We continue to monitor the situation toward full recovery

    3. 10 Cʼhwevrer 2026 da 22:53 UTCresolved

      We have confirmation from our provider that the incident has been resolved.

    Document sending errors

    Início 21 Genver 2026 da 12:17 UTC · 3h 51m

    OutageCritical incident
    Componentes afetados
    Email System
    1. 21 Genver 2026 da 12:17 UTCinvestigating

      We are currently investigating an issue with sending documents.

    2. 21 Genver 2026 da 13:07 UTCidentified

      The issue has been identified and a fix is under way

    3. 21 Genver 2026 da 13:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21 Genver 2026 da 16:08 UTCresolved

      This incident has been resolved.

    Performance degradation affecting document editor and preview

    Início 9 Kerzu 2025 da 15:40 UTC · 56m

    Pending
    Componentes afetados
    Proposal EditingProposal Previews
    1. 9 Kerzu 2025 da 15:40 UTCinvestigating

      We are currently experiencing slowed performance that is affecting the document editor and the preview experience. You may notice delays or errors when loading or editing documents. Our team is actively investigating the cause and working to restore normal performance as quickly as possible

    2. 9 Kerzu 2025 da 16:36 UTCinvestigating

      The issue has been resolved and the services are back to normal.

    3. 9 Kerzu 2025 da 16:36 UTCresolved

      This incident has been resolved.

    New Signup Users Redirected Back to Signup Page After Template Selection

    Início 26 Du 2025 da 16:14 UTC · 1h 30m

    Pending
    Componentes afetados
    Proposal Editing
    1. 26 Du 2025 da 16:14 UTCinvestigating

      We are currently investigating an issue where newly signed-up users are being redirected back to the signup page after choosing a template. This behavior is caused by an authorization middleware check that is not correctly validating access for new users. Our team has identified the source of the problem and is working on a fix. We will provide updates as soon as more information is available.

    2. 26 Du 2025 da 17:44 UTCresolved

      This incident has been resolved.

    Service degradation

    Início 20 Here 2025 da 16:19 UTC · 21h 4m

    IssuesMinor incident
    Componentes afetados
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 20 Here 2025 da 16:19 UTCinvestigating

      We are experiencing service degradation caused by our hosting provider. Users can encounter application latency. We are monitoring the situation and will keep regular updates.

    2. 21 Here 2025 da 13:23 UTCresolved

      This incident has been resolved.

    Service Interruption

    Início 20 Here 2025 da 09:28 UTC · 1h 25m

    IssuesMinor incident
    Componentes afetados
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 20 Here 2025 da 09:28 UTCmonitoring

      We’re currently experiencing an outage affecting access to Proposify. The issue originates with our infrastructure provider, AWS, which is experiencing a broader service disruption. Our team is actively monitoring the situation and working to restore access as quickly as possible. We’ll provide updates as soon as we have more information or as services begin to recover.

    2. 20 Here 2025 da 09:31 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 20 Here 2025 da 09:35 UTCmonitoring

      We are seeing significant signs of recovery from our hosting provider. We continue to monitor and will continue to provide additional information.

    4. 20 Here 2025 da 10:13 UTCmonitoring

      Our hosting provider is reporting progress toward full resolution, and Proposify access is starting to return to normal. We’re continuing to monitor the situation and will update again once services are fully restored.

    5. 20 Here 2025 da 10:53 UTCresolved

      Proposify is back online and running normally. The issue stemmed from an outage from our hosting provider, which has now been resolved. We’ll continue to monitor to ensure everything remains stable.

    V3 Content Library instability

    Início 17 Here 2025 da 13:58 UTC · 2h 44m

    Pending
    Componentes afetados
    Proposal Editing
    1. 17 Here 2025 da 13:58 UTCinvestigating

      The content library is not saving properly at the moment. We're working on a fix.

    2. 17 Here 2025 da 16:42 UTCresolved

      This incident should now be resolved. The Content Library functions have returned to normal operation.

    3. 17 Here 2025 da 16:45 UTCpostmortem

      [https://proposify2.atlassian.net/wiki/spaces/PD/pages/2814607361/2025-10-15\+-\+Content\+Library\+Failure](https://proposify2.atlassian.net/wiki/spaces/PD/pages/2814607361/2025-10-15+-+Content+Library+Failure)

    We are investigating reports of major outage

    Início 10 Mae 2024 da 18:13 UTC · 8m

    OutageCritical incident
    Componentes afetados
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 10 Mae 2024 da 18:13 UTCinvestigating

      We are currently investigating this issue.

    2. 10 Mae 2024 da 18:17 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 Mae 2024 da 18:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10 Mae 2024 da 18:20 UTCresolved

      This incident has been resolved.

    We are investigating reports of major outage

    Início 12 Ebrel 2024 da 18:46 UTC · 17m

    OutageCritical incident
    Componentes afetados
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 12 Ebrel 2024 da 18:46 UTCinvestigating

      We are currently investigating this issue.

    2. 12 Ebrel 2024 da 18:47 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 Ebrel 2024 da 18:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12 Ebrel 2024 da 19:02 UTCresolved

      This incident has been resolved.

    Elevated error rate on previews

    Início 8 Meurzh 2024 da 15:50 UTC · 55m

    OutageMajor incident
    Componentes afetados
    Proposal Previews
    1. 8 Meurzh 2024 da 15:50 UTCinvestigating

      We are seeing a elevated numbers of errors on the document preview pages. Our engineers are investigating the issue.

    2. 8 Meurzh 2024 da 15:59 UTCidentified

      The issue has been identified. We are working on a fix.

    3. 8 Meurzh 2024 da 16:15 UTCmonitoring

      A fix has been implemented, we are monitoring.

    4. 8 Meurzh 2024 da 16:45 UTCresolved

      This incident has been resolved.

    We are investigating reports of degraded performance

    Início 1 Cʼhwevrer 2024 da 20:19 UTC · 22m

    IssuesMinor incident
    Componentes afetados
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 1 Cʼhwevrer 2024 da 20:19 UTCinvestigating

      We are currently investigating this issue.

    2. 1 Cʼhwevrer 2024 da 20:40 UTCresolved

      This incident has been resolved.

    We are investigating reports of major outage

    Início 1 Cʼhwevrer 2024 da 16:15 UTC · 2h 40m

    OutageCritical incident
    Componentes afetados
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 1 Cʼhwevrer 2024 da 16:15 UTCinvestigating

      We are currently investigating this issue.

    2. 1 Cʼhwevrer 2024 da 16:33 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 Cʼhwevrer 2024 da 17:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 1 Cʼhwevrer 2024 da 18:56 UTCresolved

      This incident has been resolved.

    Application down due to 500 errors

    Início 29 Genver 2024 da 17:59 UTC · 2m

    OutageCritical incident
    Componentes afetados
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 29 Genver 2024 da 17:59 UTCinvestigating

      We are currently investigating this issue.

    2. 29 Genver 2024 da 18:00 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29 Genver 2024 da 18:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 29 Genver 2024 da 18:01 UTCresolved

      This incident has been resolved.

    High level of errors with our API service

    Início 17 Genver 2024 da 14:45 UTC · 47m

    IssuesMinor incident
    Componentes afetados
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 17 Genver 2024 da 14:45 UTCinvestigating

      We are currently investigating this issue.

    2. 17 Genver 2024 da 14:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 Genver 2024 da 15:32 UTCresolved

      This incident has been resolved.

    Application down

    Início 9 Genver 2024 da 18:29 UTC · 9m

    OutageCritical incident
    Componentes afetados
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 9 Genver 2024 da 18:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 9 Genver 2024 da 18:29 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 9 Genver 2024 da 18:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 Genver 2024 da 18:38 UTCresolved

      This incident has been resolved.