Histórico de interrupções do Quantify Technologies

App in Jira does not respond

Início 14 Du 2023 da 15:55 UTC 4h 41m

OutageMajor incident

Componentes afetados

Quantify Frontend

14 Du 2023 da 15:55 UTCinvestigating
The app in Jira doesn't load. Backend services operate in normal mode. No data loss is expected.
14 Du 2023 da 17:19 UTCmonitoring
A fix has been implemented and we are monitoring the results.
14 Du 2023 da 20:36 UTCresolved
This incident has been resolved.

Incorrect subscription status

Início 19 Gwengolo 2023 da 21:26 UTC 18h 56m

IssuesMinor incident

Componentes afetados

Quantify Frontend

19 Gwengolo 2023 da 21:26 UTCinvestigating
We are currently investigating this issue.
19 Gwengolo 2023 da 21:59 UTCidentified
The issue has been identified and a fix is being implemented.
20 Gwengolo 2023 da 05:04 UTCmonitoring
A fix has been implemented and we are monitoring the results.
20 Gwengolo 2023 da 16:22 UTCresolved
This incident has been resolved.

App pages don't respond

Início 4 Ebrel 2023 da 23:54 UTC 2h 3m

OutageMajor incident

Componentes afetados

Quantify Backend

4 Ebrel 2023 da 23:54 UTCinvestigating
We are currently investigating this issue.
5 Ebrel 2023 da 01:57 UTCresolved
This incident has been resolved.

Outage

Início 14 Gwengolo 2022 da 09:00 UTC 11h 0m

OutageMajor incident

Componentes afetados

Quantify Frontend

14 Gwengolo 2022 da 17:53 UTCinvestigating
We are currently investigating this issue.
14 Gwengolo 2022 da 18:31 UTCmonitoring
A fix has been implemented and we are monitoring the results.
14 Gwengolo 2022 da 18:31 UTCmonitoring
We are continuing to monitor for any further issues.
14 Gwengolo 2022 da 20:00 UTCresolved
This incident has been resolved.

Database outage

Início 16 Eost 2021 da 21:12 UTC 9d 5h

OutageMajor incident

Componentes afetados

Quantify BackendQuantify Frontend

16 Eost 2021 da 21:12 UTCidentified
The issue has been identified and a fix is being implemented.
17 Eost 2021 da 01:59 UTCidentified
We are continuing to work on a fix for this issue.
17 Eost 2021 da 03:22 UTCmonitoring
A fix has been implemented and we are monitoring the results.
18 Eost 2021 da 02:26 UTCmonitoring
We are continuing to monitor for any further issues.
19 Eost 2021 da 17:23 UTCmonitoring
Mitigation activities are still in progress.
23 Eost 2021 da 16:39 UTCmonitoring
We've made good progress over the weekend with a number of optimizations and reduced the backlog of data processing. However, service remains in the downgraded state with some potential interruptions.
26 Eost 2021 da 02:18 UTCresolved
This incident has been resolved.

Service Temporarily Unavailable

Início 24 Mae 2021 da 22:29 UTC 5h 40m

OutageCritical incident

Componentes afetados

Quantify Frontend

24 Mae 2021 da 22:29 UTCinvestigating
We are currently investigating this issue.
24 Mae 2021 da 22:54 UTCidentified
The issue has been identified and a fix is being implemented.
25 Mae 2021 da 03:49 UTCmonitoring
A fix has been implemented and we are monitoring the results.
25 Mae 2021 da 04:09 UTCresolved
This incident has been resolved.

App is unresponsive

Início 2 Meurzh 2021 da 22:44 UTC 1h 57m

OutageMajor incident

Componentes afetados

Quantify BackendQuantify Frontend

2 Meurzh 2021 da 22:44 UTCinvestigating
We are currently investigating this issue.
3 Meurzh 2021 da 00:05 UTCidentified
The issue has been identified and a fix is being implemented.
3 Meurzh 2021 da 00:38 UTCidentified
We are continuing to work on a fix for this issue.
3 Meurzh 2021 da 00:41 UTCresolved
The issue was caused by the cloud firewall that started blocking traffic. Firewall rules were updated with further investigation of the root cause.

Static assets don't load in some environments

Início 4 Genver 2021 da 21:18 UTC 19h 51m

IssuesMinor incident

Componentes afetados

Quantify Frontend

4 Genver 2021 da 21:18 UTCinvestigating
We are currently investigating this issue.
5 Genver 2021 da 02:16 UTCidentified
The issue has been identified and a fix is being implemented.
5 Genver 2021 da 02:43 UTCmonitoring
A fix has been implemented and we are monitoring the results.
5 Genver 2021 da 17:09 UTCresolved
This incident has been resolved.

Delayed data processing

Início 10 Du 2020 da 04:12 UTC 12h 30m

IssuesMinor incident

Componentes afetados

Quantify Backend

10 Du 2020 da 04:12 UTCmonitoring
A fix has been implemented and we are monitoring the results.
10 Du 2020 da 16:42 UTCresolved
This incident has been resolved.

High number of errors

Início 3 Eost 2020 da 18:39 UTC 18h 9m

IssuesMinor incident

Componentes afetados

Quantify Backend

3 Eost 2020 da 18:39 UTCinvestigating
We are currently investigating this issue.
4 Eost 2020 da 00:46 UTCmonitoring
A fix has been implemented and we are monitoring the results.
4 Eost 2020 da 12:48 UTCresolved
This incident has been resolved.

Delayed data processing due to data migration

Início 9 Mezheven 2020 da 19:22 UTC 2d 23h

Pending

Componentes afetados

Quantify Backend

9 Mezheven 2020 da 19:22 UTCmonitoring
This is a planned operation. Apologies for the inconvenience.
12 Mezheven 2020 da 18:55 UTCresolved
This incident has been resolved.

Backend data processing is delayed

Início 7 Ebrel 2020 da 23:46 UTC 6h 29m

IssuesMinor incident

Componentes afetados

Quantify Backend

7 Ebrel 2020 da 23:46 UTCinvestigating
We are currently investigating this issue.
8 Ebrel 2020 da 04:00 UTCmonitoring
A fix has been implemented and we are monitoring the results.
8 Ebrel 2020 da 19:30 UTCresolved
This incident has been resolved.

Issues with DNS

Início 16 Meurzh 2020 da 05:26 UTC 19m

OutageMajor incident

Componentes afetados

Quantify BackendQuantify Frontend

16 Meurzh 2020 da 05:26 UTCmonitoring
A fix has been implemented and we are monitoring the results.
16 Meurzh 2020 da 19:36 UTCresolved
This incident has been resolved.