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    Histórico de interrupções do Quantify Technologies

    13 Quantify Technologies incidents · Meurzh 2020 — official updates, affected components, duration and resolution details.

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    App in Jira does not respond

    Início 14 Du 2023 da 15:55 UTC · 4h 41m

    OutageMajor incident
    Componentes afetados
    Quantify Frontend
    1. 14 Du 2023 da 15:55 UTCinvestigating

      The app in Jira doesn't load. Backend services operate in normal mode. No data loss is expected.

    2. 14 Du 2023 da 17:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 Du 2023 da 20:36 UTCresolved

      This incident has been resolved.

    Incorrect subscription status

    Início 19 Gwengolo 2023 da 21:26 UTC · 18h 56m

    IssuesMinor incident
    Componentes afetados
    Quantify Frontend
    1. 19 Gwengolo 2023 da 21:26 UTCinvestigating

      We are currently investigating this issue.

    2. 19 Gwengolo 2023 da 21:59 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20 Gwengolo 2023 da 05:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20 Gwengolo 2023 da 16:22 UTCresolved

      This incident has been resolved.

    App pages don't respond

    Início 4 Ebrel 2023 da 23:54 UTC · 2h 3m

    OutageMajor incident
    Componentes afetados
    Quantify Backend
    1. 4 Ebrel 2023 da 23:54 UTCinvestigating

      We are currently investigating this issue.

    2. 5 Ebrel 2023 da 01:57 UTCresolved

      This incident has been resolved.

    Outage

    Início 14 Gwengolo 2022 da 09:00 UTC · 11h 0m

    OutageMajor incident
    Componentes afetados
    Quantify Frontend
    1. 14 Gwengolo 2022 da 17:53 UTCinvestigating

      We are currently investigating this issue.

    2. 14 Gwengolo 2022 da 18:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 Gwengolo 2022 da 18:31 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 14 Gwengolo 2022 da 20:00 UTCresolved

      This incident has been resolved.

    Database outage

    Início 16 Eost 2021 da 21:12 UTC · 9d 5h

    OutageMajor incident
    Componentes afetados
    Quantify BackendQuantify Frontend
    1. 16 Eost 2021 da 21:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 17 Eost 2021 da 01:59 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 17 Eost 2021 da 03:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 18 Eost 2021 da 02:26 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 19 Eost 2021 da 17:23 UTCmonitoring

      Mitigation activities are still in progress.

    6. 23 Eost 2021 da 16:39 UTCmonitoring

      We've made good progress over the weekend with a number of optimizations and reduced the backlog of data processing. However, service remains in the downgraded state with some potential interruptions.

    7. 26 Eost 2021 da 02:18 UTCresolved

      This incident has been resolved.

    Service Temporarily Unavailable

    Início 24 Mae 2021 da 22:29 UTC · 5h 40m

    OutageCritical incident
    Componentes afetados
    Quantify Frontend
    1. 24 Mae 2021 da 22:29 UTCinvestigating

      We are currently investigating this issue.

    2. 24 Mae 2021 da 22:54 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 25 Mae 2021 da 03:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 25 Mae 2021 da 04:09 UTCresolved

      This incident has been resolved.

    App is unresponsive

    Início 2 Meurzh 2021 da 22:44 UTC · 1h 57m

    OutageMajor incident
    Componentes afetados
    Quantify BackendQuantify Frontend
    1. 2 Meurzh 2021 da 22:44 UTCinvestigating

      We are currently investigating this issue.

    2. 3 Meurzh 2021 da 00:05 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 Meurzh 2021 da 00:38 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 3 Meurzh 2021 da 00:41 UTCresolved

      The issue was caused by the cloud firewall that started blocking traffic. Firewall rules were updated with further investigation of the root cause.

    Static assets don't load in some environments

    Início 4 Genver 2021 da 21:18 UTC · 19h 51m

    IssuesMinor incident
    Componentes afetados
    Quantify Frontend
    1. 4 Genver 2021 da 21:18 UTCinvestigating

      We are currently investigating this issue.

    2. 5 Genver 2021 da 02:16 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5 Genver 2021 da 02:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 Genver 2021 da 17:09 UTCresolved

      This incident has been resolved.

    Delayed data processing

    Início 10 Du 2020 da 04:12 UTC · 12h 30m

    IssuesMinor incident
    Componentes afetados
    Quantify Backend
    1. 10 Du 2020 da 04:12 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 10 Du 2020 da 16:42 UTCresolved

      This incident has been resolved.

    High number of errors

    Início 3 Eost 2020 da 18:39 UTC · 18h 9m

    IssuesMinor incident
    Componentes afetados
    Quantify Backend
    1. 3 Eost 2020 da 18:39 UTCinvestigating

      We are currently investigating this issue.

    2. 4 Eost 2020 da 00:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 Eost 2020 da 12:48 UTCresolved

      This incident has been resolved.

    Delayed data processing due to data migration

    Início 9 Mezheven 2020 da 19:22 UTC · 2d 23h

    Pending
    Componentes afetados
    Quantify Backend
    1. 9 Mezheven 2020 da 19:22 UTCmonitoring

      This is a planned operation. Apologies for the inconvenience.

    2. 12 Mezheven 2020 da 18:55 UTCresolved

      This incident has been resolved.

    Backend data processing is delayed

    Início 7 Ebrel 2020 da 23:46 UTC · 6h 29m

    IssuesMinor incident
    Componentes afetados
    Quantify Backend
    1. 7 Ebrel 2020 da 23:46 UTCinvestigating

      We are currently investigating this issue.

    2. 8 Ebrel 2020 da 04:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 Ebrel 2020 da 19:30 UTCresolved

      This incident has been resolved.

    Issues with DNS

    Início 16 Meurzh 2020 da 05:26 UTC · 19m

    OutageMajor incident
    Componentes afetados
    Quantify BackendQuantify Frontend
    1. 16 Meurzh 2020 da 05:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 16 Meurzh 2020 da 19:36 UTCresolved

      This incident has been resolved.