Pricing
Status historyRSS updatesStatus API

Powered by Uptimus

    Histórico de interrupções do Quickbooks

    58 Quickbooks incidents · Kerzu 2023 — official updates, affected components, duration and resolution details.

    Voltar ao status atual

    Operações duplicadas que afetam alguns clientes de pagamento e pagamentos

    Início 16 Gwengolo 2026 da 17:30 UTC · 5h 32m

    Pending
    Componentes afetados
    United StatesUnited States
    1. 16 Gwengolo 2026 da 17:30 UTCmonitoring

      Sabemos que alguns clientes estão experimentando transações duplicadas em Payroll e Pagamentos. Nossas equipes estão trabalhando ativamente para resolver este problema e corrigir quaisquer transações duplicadas. Se você tiver dúvidas ou precisar de ajuda imediata, visite intuit.com/suporte. Lamentamos a interrupção e apreciamos a tua paciência enquanto fazemos isto bem.

    2. 16 Gwengolo 2026 da 17:31 UTCmonitoring

      Continuamos monitorando quaisquer outros problemas.

    3. 16 Gwengolo 2026 da 23:02 UTCresolved

      Esta questão está resolvida. Clientes de pagamento e pagamentos foram contatados. Estão a ser processadas restituições de operações duplicadas. Lamentamos a interrupção e apreciamos a tua paciência.

    Traduzido automaticamente da atualização oficial do incidente.

    Alguns usuários podem encontrar problemas ao tentar entrar em QuickBooks Online

    Início 1 Gwengolo 2026 da 20:56 UTC · 7h 24m

    OutageMajor incident
    Componentes afetados
    EMEAAPACUnited StatesCanada
    1. 1 Gwengolo 2026 da 20:56 UTCinvestigating

      Estamos a investigar um problema que afecta os logins do QBO. Alguns usuários também podem ver erros ao usar os diferentes recursos dentro da aplicação. Nossa equipe de engenharia está trabalhando ativamente para resolver isso, e compartilharemos atualizações conforme elas estiverem disponíveis. Pedimos desculpa pelo inconveniente.

    2. 1 Gwengolo 2026 da 22:20 UTCinvestigating

      Continuamos a investigar esta questão.

    3. 2 Gwengolo 2026 da 04:16 UTCidentified

      Nossa equipe de engenharia descobriu a causa principal do problema e uma correção está em implantação, já estamos vendo recuperação em nossos sistemas e em breve o serviço será totalmente restaurado. Vamos partilhar actualizações à medida que estiverem disponíveis. Pedimos desculpa pela inconveniência que isto causou e agradecemos-lhe pela sua paciência.

    4. 2 Gwengolo 2026 da 04:19 UTCresolved

      A questão foi resolvida e confirmamos a recuperação do sistema em todas as regiões. Pedimos desculpa pela inconveniência que isto causou e agradecemos-lhe pela sua paciência.

    Traduzido automaticamente da atualização oficial do incidente.

    Alguns usuários do QuickBooks recebem erros e são incapazes de visualizar transações ao pesquisar.

    Início 31 Eost 2026 da 18:26 UTC · 2h 4m

    IssuesMinor incident
    Componentes afetados
    United States
    1. 31 Eost 2026 da 18:26 UTCinvestigating

      Atualmente estamos investigando a causa dos erros ao pesquisar ou visualizar transações.

    2. 31 Eost 2026 da 18:27 UTCinvestigating

      Estamos a investigar um problema que afecta a busca. Alguns usuários podem ver erros ou ser incapazes de encontrar dados adicionados recentemente. Nossa equipe de engenharia está trabalhando ativamente para resolver isso, e compartilharemos atualizações conforme elas estiverem disponíveis. Pedimos desculpa pelo inconveniente.

    3. 31 Eost 2026 da 20:30 UTCresolved

      Os problemas de busca que afetam os QuickBooks foram resolvidos. Continuamos a monitorizar a recuperação total. Obrigado pela vossa paciência

    Traduzido automaticamente da atualização oficial do incidente.

    Questão de Latência Online de Quickbooks

    Início 19 Eost 2026 da 14:30 UTC · 2h 23m

    OutageMajor incident
    Componentes afetados
    EMEAUnited StatesCanada
    1. 19 Eost 2026 da 14:30 UTCinvestigating

      Sabemos que alguns clientes estão experimentando latência ao usar QuickBooks Online. Nossa equipe de engenharia está ativamente investigando o problema para identificar a causa raiz e restaurar o desempenho normal o mais rápido possível. Agradecemos sua paciência e forneceremos atualizações adicionais à medida que mais informações estiverem disponíveis.

    2. 19 Eost 2026 da 16:13 UTCmonitoring

      O problema de latência com o QuickBooks foi resolvido. Equipe de Engenharia implementaram uma correção e continuam a monitorar para recuperação completa

    3. 19 Eost 2026 da 16:54 UTCresolved

      Hoje cedo, alguns usuários experimentaram problemas com recursos do QuickBooks Online (QBO). As nossas equipas identificaram e resolveram o problema subjacente. Todos os serviços são agora restaurados e funcionam normalmente. Agradecemos a sua compreensão e paciência.

    Traduzido automaticamente da atualização oficial do incidente.

    HMRC service interruption affecting some Making Tax Digital (MTD) for Income Tax submissions in QuickBooks Online

    Início 5 Eost 2026 da 13:20 UTC · 4h 26m

    IssuesMinor incident
    Componentes afetados
    EMEA
    1. 5 Eost 2026 da 13:20 UTCinvestigating

      We're aware of an HMRC service interruption affecting some MTD for Income Tax submissions, which may cause rejected submissions. As a result, you may experience higher than normal wait times. We're monitoring this closely and apologise for any inconvenience. No action is required from you, and there are no penalties for late quarterly updates in the 2026–27 tax year. If your query relates to anything else, please stay on the line for the next available expert.

    2. 5 Eost 2026 da 17:43 UTCmonitoring

      HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.

    3. 5 Eost 2026 da 17:43 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 5 Eost 2026 da 17:46 UTCresolved

      HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.

    Questão de Login Online dos QuickBooks

    Início 8 Gouere 2026 da 13:08 UTC · 3h 17m

    OutageMajor incident
    Componentes afetados
    EMEAAPACUnited StatesCanadaLATAM
    1. 8 Gouere 2026 da 13:08 UTCinvestigating

      Sabemos que alguns clientes estão tendo problemas de login com o QuickBooks Online. Nossa equipe de engenharia está ativamente investigando para identificar e resolver a causa raiz

    2. 8 Gouere 2026 da 13:09 UTCinvestigating

      Continuamos a investigar esta questão.

    3. 8 Gouere 2026 da 15:07 UTCmonitoring

      O problema de login com o QuickBooks foi resolvido. Equipe de Engenharia implementaram uma correção e continuam a monitorar para recuperação completa

    4. 8 Gouere 2026 da 15:07 UTCmonitoring

      Continuamos monitorando quaisquer outros problemas.

    5. 8 Gouere 2026 da 16:25 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Resolved - Unable to Save Transactions

    Início 18 Mezheven 2026 da 18:09 UTC · 0m

    Pending
    Componentes afetados
    Canada
    1. 18 Mezheven 2026 da 18:09 UTCresolved

      We have resolved the issue affecting users' ability to save invoices and transactions. Some users were experiencing an error related to sales tax when attempting to save. We apologize for any inconvenience this may have caused.

    QuickBooks Desktop Payroll updates returning Internet connection error

    Início 15 Mezheven 2026 da 14:54 UTC · 3h 24m

    IssuesMinor incident
    Componentes afetados
    United States
    1. 15 Mezheven 2026 da 14:54 UTCinvestigating

      Engineers are aware of the issue and it is in the process of being prioritized/investigated. Although this is being actively looked at, we do not have an ETA for resolution at this time.

    2. 15 Mezheven 2026 da 16:45 UTCinvestigating

      We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.

    3. 15 Mezheven 2026 da 16:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    4. 15 Mezheven 2026 da 18:18 UTCresolved

      Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

    QuickBooks Online Payroll - Intermittent Issue

    Início 12 Mae 2026 da 19:49 UTC · 1h 11m

    IssuesMinor incident
    Componentes afetados
    United StatesCanada
    1. 12 Mae 2026 da 19:49 UTCinvestigating

      We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information

    2. 12 Mae 2026 da 20:14 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 Mae 2026 da 20:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.

    4. 12 Mae 2026 da 21:00 UTCresolved

      Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions. Thank you for your patience as we worked to resolve this issue.

    Unable to access Expense Transactions menu

    Início 27 Ebrel 2026 da 14:50 UTC · 1h 30m

    Pending
    Componentes afetados
    EMEAUnited StatesCanada
    1. 27 Ebrel 2026 da 14:50 UTCinvestigating

      Some customers are seeing an error when attempting to access the Expense Transactions page. We are aware of the issue and are attempting to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 27 Ebrel 2026 da 16:21 UTCresolved

      This incident has been resolved.

    Investigating: Issues with Tax Calculation

    Início 2 Meurzh 2026 da 18:05 UTC · 1h 15m

    Pending
    Componentes afetados
    EMEAAPACUnited StatesCanadaLATAM
    1. 2 Meurzh 2026 da 18:05 UTCinvestigating

      We are aware that taxes are currently not being applied to transactions. Our team is investigating the cause and working on a fix.

    2. 2 Meurzh 2026 da 19:20 UTCresolved

      This incident has been resolved.

    Unable to use multiple features in QuickBooksOnline

    Início 24 Cʼhwevrer 2026 da 03:35 UTC · 5h 1m

    OutageMajor incident
    Componentes afetados
    EMEAAPACUnited StatesCanadaLATAM
    1. 24 Cʼhwevrer 2026 da 03:35 UTCinvestigating

      We are currently investigating the issue.

    2. 24 Cʼhwevrer 2026 da 05:32 UTCinvestigating

      Investigating Issues with Transaction Processing and Settings Update: We are currently investigating reports of intermittent failures across our transaction module. Users may experience the following: Company Settings: Pages may fail to load or appear blank. Product/Service Tables: Data may not display correctly within transactions. Tax Calculations: Automatic tax calculations are currently unavailable. Saving Transactions: Users are currently unable to save new or existing transactions. Our engineering team is actively working to identify the root cause. We apologize for the disruption and will provide another update as soon as more information is available.

    3. 24 Cʼhwevrer 2026 da 06:04 UTCinvestigating

      We are continuing to investigate this issue.

    4. 24 Cʼhwevrer 2026 da 07:24 UTCmonitoring

      A fix has been implemented and we're monitoring the results.

    5. 24 Cʼhwevrer 2026 da 08:36 UTCresolved

      We have successfully resolved the technical issues affecting company settings, product tables, tax calculations, and transaction saving. All systems are now operating normally. If you are still experiencing any issues, please try the following: Refresh your browser page. Sign out and sign back into your account. Thank you for your patience while we worked to get things back on track.

    QuickBooks Online Accountant issue accessing clients and being redirected to the login page

    Início 20 Genver 2026 da 19:59 UTC · 3h 42m

    Pending
    Componentes afetados
    United StatesCanada
    1. 20 Genver 2026 da 19:59 UTCinvestigating

      Some accountants are currently unable to access clients in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 20 Genver 2026 da 22:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 Genver 2026 da 23:42 UTCresolved

      This incident has been resolved.

    Some users may encounter issues when trying to Login to QuickBooks Online.

    Início 5 Genver 2026 da 16:33 UTC · 52m

    Pending
    Componentes afetados
    EMEAAPACUnited StatesCanadaLATAM
    1. 5 Genver 2026 da 16:33 UTCidentified

      We've identified the issue affecting some of our services and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place.

    2. 5 Genver 2026 da 17:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    3. 5 Genver 2026 da 17:25 UTCresolved

      Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

    QuickBooks Desktop users are encountering an Unrecoverable Error when updating Tax Table 22601 when in multi-user mode

    Início 22 Kerzu 2025 da 21:48 UTC · 1d 1h

    IssuesMinor incident
    Componentes afetados
    United States
    1. 22 Kerzu 2025 da 21:48 UTCidentified

      We have identified an issue causing an Unrecoverable Error when QuickBooks Desktop users are updating Tax Table 22601 when in multi-user mode. To bypass the unrecoverable error please temporarily switch to single-user mode and restart the update. We’ve identified the source of the problem and are working to resolve the issue.

    2. 23 Kerzu 2025 da 05:40 UTCmonitoring

      Thank you for your patience as we worked to resolve this issue. To resolve this error please perform a QuickBooks Payroll update: https://quickbooks.intuit.com/learn-support/en-us/help-article/update-products/get-latest-payroll-tax-table-update/L2Sgtt3Gy_US_en_US?uid=mji5m6vy

    3. 23 Kerzu 2025 da 23:07 UTCresolved

      After monitoring the solution implemented yesterday we are confident that the issue is resolved. Make sure you download and install the latest QuickBooks program update by going to Help > Update QuickBooks Desktop. You will need to close and reopen QuickBooks after installing the latest release. We thank you again for your understanding and patience.

    Some customers are unable to login in to QuickBooks Online

    Início 18 Kerzu 2025 da 10:52 UTC · 4h 36m

    Pending
    Componentes afetados
    EMEAAPACUnited StatesCanada
    1. 18 Kerzu 2025 da 10:52 UTCinvestigating

      Some customers are currently unable to login in to their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 18 Kerzu 2025 da 14:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 18 Kerzu 2025 da 14:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results

    4. 18 Kerzu 2025 da 15:28 UTCresolved

      This incident has been resolved.

    Some customers are unable to view or create Sales Forms in to QuickBooks Online

    Início 3 Kerzu 2025 da 15:09 UTC · 1h 23m

    OutageMajor incident
    Componentes afetados
    United States
    1. 3 Kerzu 2025 da 15:09 UTCinvestigating

      Some customers are currently unable to create sales transactions in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 3 Kerzu 2025 da 15:39 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 Kerzu 2025 da 15:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3 Kerzu 2025 da 16:32 UTCresolved

      This incident has been resolved.

    A subset of customers are unable to access QuickBooks Online Payroll, Workforce, QuickBooks Time and QuickBooks Online

    Início 12 Du 2025 da 20:19 UTC · 41m

    Pending
    Componentes afetados
    United States
    1. 12 Du 2025 da 20:19 UTCinvestigating

      What is happening Some customers are reporting that they are unable to access QBO, QB Time, Workforce, or QBOP. Some customers are also seeing a message, "We are currently down for maintenance." in their product. Why is this happening Root cause is still under investigation.

    2. 12 Du 2025 da 20:21 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 Du 2025 da 20:28 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 12 Du 2025 da 20:29 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 12 Du 2025 da 20:39 UTCmonitoring

      We’ve implemented a fix that is currently restoring service for most customers. Some users may still experience intermittent access issues while systems fully recover.

    6. 12 Du 2025 da 20:59 UTCresolved

      This incident has been resolved.

    Our phone and chat support are currently experiencing an unexpected service disruption, impacting support to AU and ROW customers.

    Início 10 Here 2025 da 03:46 UTC · 2h 18m

    IssuesMinor incident
    1. 10 Here 2025 da 03:46 UTCmonitoring

      Please be advised that our phone and chat support is temporarily unavailable. Our team is working to restore full service urgently and we apologize for any inconvenience.

    2. 10 Here 2025 da 06:04 UTCresolved

      This incident has been resolved.

    Investigating an issue that is impacting Search and Advanced Search function in QuickBooks Online

    Início 8 Here 2025 da 17:16 UTC · 2h 7m

    Pending
    Componentes afetados
    EMEAAPACUnited StatesCanada
    1. 8 Here 2025 da 17:16 UTCinvestigating

      We're currently investigating an issue that may be affecting the Search function in Quickbooks Online. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.

    2. 8 Here 2025 da 17:50 UTCidentified

      We've identified the issue affecting the Search function and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.

    3. 8 Here 2025 da 18:34 UTCmonitoring

      A fix has been implemented and we are actively monitoring the results.

    4. 8 Here 2025 da 19:23 UTCresolved

      This incident has been resolved.