Histórico de interrupções do Red Canary

1. 15 Here 2026 da 03:14 UTCinvestigating

   Atualmente estamos passando por atrasos no processamento de dados, resultando em notificação de detecção tardia para alguns clientes. Este incidente será atualizado à medida que informações adicionais estiverem disponíveis.

2. 15 Here 2026 da 03:19 UTCidentified

   A questão foi identificada e está a ser implementada uma solução.

3. 15 Here 2026 da 03:43 UTCidentified

   A telemetria está atrasada e os sistemas estão degradados à medida que continuamos trabalhando em uma correção para esta questão.

4. 15 Here 2026 da 05:12 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 29 Mezheven 2026 da 19:07 UTCidentified

   The issue has been identified and we are currently working on a fix.

2. 30 Mezheven 2026 da 01:46 UTCmonitoring

   A fix has been implemented and we are monitoring results.

3. 30 Mezheven 2026 da 02:44 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 30 Mezheven 2026 da 02:44 UTCresolved

   This incident has been resolved.

1. 16 Mae 2026 da 20:17 UTCidentified

   Threat detection for our Government CrowdStrike customers may be delayed due to an incident with CrowdStrike’s Falcon Data Replicator. This incident will be updated as additional information becomes available from CrowdStrike.

2. 16 Mae 2026 da 20:49 UTCresolved

   This incident has been resolved.

1. 8 Mae 2026 da 22:40 UTCinvestigating

   We are investigating an issue impacting AWS ingestors, which is causing a delay in our processing of Cloudtrail and GuardDuty alerts.

2. 8 Mae 2026 da 23:07 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 9 Mae 2026 da 05:46 UTCresolved

   This incident has been resolved.

1. 8 Ebrel 2026 da 19:50 UTCmonitoring

   We are currently investigating reports of intermittent detection delays. The issue has been identified and a fix has been implemented. We are monitoring the system to confirm that it is returning to normal operations.

2. 8 Ebrel 2026 da 22:16 UTCresolved

   Monitoring has confirmed the system is operating normally and detections are no longer delayed.

1. 6 Ebrel 2026 da 23:26 UTCinvestigating

   We are investigating delayed telemetry surrounding Google Cloud Platform data due to underlying issues in the AWS Cloud Platform. We have notified the AWS production engineering team and are monitoring the issue to ensure they resolve the issue promptly. Telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter for GCP telemetry.

2. 7 Ebrel 2026 da 02:19 UTCmonitoring

   We are monitoring the system to confirm that it is returning to normal operations.

3. 7 Ebrel 2026 da 03:34 UTCresolved

   This incident has been resolved.

1. 4 Kerzu 2025 da 22:33 UTCmonitoring

   We are investigating ingestion issues with VMware Carbon Black Response services hosted by Red Canary. Sensor telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter. New sensor connections and installations may be impacted. The issue has been identified and a fix is being implemented. We are monitoring the system to confirm that it is returning to normal operations.

2. 5 Kerzu 2025 da 01:56 UTCresolved

   This incident has been resolved.

1. 11 Du 2025 da 12:33 UTCmonitoring

   We are currently experiencing data processing delays, resulting in late detection notification to some customers.

2. 11 Du 2025 da 12:57 UTCresolved

   This incident has been resolved.

1. 31 Here 2025 da 18:17 UTCidentified

   We have identified an issue that is causing intermittent delays in processing cloud and identity data. We are actively working on a fix. Detections may be delayed.

2. 31 Here 2025 da 21:55 UTCidentified

   We are continuing to work on a fix for this issue.

3. 1 Du 2025 da 12:28 UTCresolved

   This incident has been resolved.

1. 29 Here 2025 da 17:16 UTCinvestigating

   We are aware of a reported degradation with the manage.office.com domain that is impacting some Microsoft Office 365 services. At this time telemetry and detections for Microsoft Office 365 External Service Integrations may be delayed.

2. 29 Here 2025 da 21:43 UTCmonitoring

   Microsoft Office 365 external service integrations are now functioning as expected. Detections may be delayed as we process the backlog.

3. 29 Here 2025 da 22:18 UTCresolved

   This incident has been resolved.

1. 27 Here 2025 da 21:06 UTCidentified

   We identified an issue impacting data processing for Google Workspace customers and have implemented a fix. Detections may be delayed.

2. 27 Here 2025 da 22:18 UTCresolved

   This incident has been resolved.

1. 24 Here 2025 da 16:17 UTCmonitoring

   We are processing a large backlog of data and detections may be delayed.

2. 24 Here 2025 da 21:53 UTCresolved

   This incident has been resolved.

1. 20 Here 2025 da 16:38 UTCmonitoring

   We are aware of a reported AWS degradation that may be impacting some services. At this time, telemetry for Jamf Threat Defense and VMware Carbon Black Response, hosted by Red Canary, may experience delays. We have observed signs of recovery in the affected services and continue to monitor the situation closely.

2. 20 Here 2025 da 22:55 UTCresolved

   This incident has been resolved. Services are operating as expected.

1. 20 Here 2025 da 10:09 UTCmonitoring

   We are aware of a reported AWS degradation that may be impacting some services. At this time, telemetry for Jamf Threat Defense and VMware Carbon Black Response, hosted by Red Canary, may experience delays. We have observed signs of recovery in the affected services and continue to monitor the situation closely.

2. 20 Here 2025 da 10:31 UTCresolved

   This incident has been resolved. Services are operating as expected.

1. 15 Here 2025 da 21:20 UTCinvestigating

   We are currently investigating an issue with some pages being unavailable in the Red Canary portal. We will update this incident as more information becomes available.

2. 15 Here 2025 da 21:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 15 Here 2025 da 23:31 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 16 Here 2025 da 00:56 UTCresolved

   This incident has been resolved.

1. 18 Gwengolo 2025 da 18:18 UTCidentified

   We have identified an issue that is causing the Red Canary web portal and API requests to return errors intermittently for some customers. We are implementing a fix and will update this incident upon resolution of the impact.

2. 18 Gwengolo 2025 da 18:40 UTCresolved

   This incident has been resolved.

1. 10 Gwengolo 2025 da 17:39 UTCidentified

   We have identified an issue that may be causing a degraded portal experience for our customers. Some portal pages may be slower to respond or appear missing. A fix has been identified and is currently being implemented and tested. We will provide more information as soon as possible.

2. 10 Gwengolo 2025 da 18:30 UTCresolved

   Our fix has been implemented, tested, and deployed. We've validated the portal is no longer degraded and pages that may have appeared to be missing are present.

1. 13 Eost 2025 da 20:49 UTCidentified

   SentinelOne declared an incident earlier today that has caused delays in receiving data from their platform: https://status.sentinelone.com/incidents/b03z8dft06hs We have engaged SentinelOne to determine how large their backlogs are and when we can expect to see data flow resume. We will update this incident as we learn more. Detections based on SentinelOne data may be delayed.

2. 14 Eost 2025 da 19:02 UTCresolved

   This incident has been resolved. SentinelOne has fixed the issue on their end, processed their backlog, and we are receiving data again.

1. 12 Eost 2025 da 15:35 UTCinvestigating

   We are currently observing errors with Broadcom VMware Carbon Black Cloud's alert APIs. Ingestion of CBC alerts are currently failing. We have engaged CBC to determine the cause of the errors and will post more information here as we get it. Detections based on CBC alerts may be delayed.

2. 12 Eost 2025 da 17:38 UTCresolved

   We have determined the errors are due to a configuration change with CBC that required customers to make changes to their environments. Therefore this affects a small percentage of our customers and we are engaging with them directly to make the required changes.

1. 18 Gouere 2025 da 16:31 UTCinvestigating

   We are tracking an outage with Broadcom that is affecting authentication to Carbon Black Cloud environments. Active Remediation response actions may be delayed.

2. 18 Gouere 2025 da 16:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 18 Gouere 2025 da 16:53 UTCinvestigating

   A link to the Broadcom status can be found here: https://status.broadcom.com/notices/gnghnazmjpbilwta-carbon-black-cloud-us-region-outage

4. 18 Gouere 2025 da 17:02 UTCidentified

   Broadcom has updated the status to Identified. We are tracking process. https://status.broadcom.com/notices/gnghnazmjpbilwta-carbon-black-cloud-us-region-outage

5. 18 Gouere 2025 da 18:44 UTCmonitoring

   Broadcom has implemented a fix and we are monitoring progress. Broadcom Status Page: https://status.broadcom.com/notices/gnghnazmjpbilwta-carbon-black-cloud-us-region-outage

6. 18 Gouere 2025 da 19:46 UTCresolved

   This incident has been resolved.