Pricing
Status historyRSS updatesStatus API

Powered by Uptimus

    Histórico de interrupções do Redshelf

    47 Redshelf incidents · Genver 2018 — official updates, affected components, duration and resolution details.

    Voltar ao status atual

    AWS Outage

    Início 20 Here 2025 da 13:40 UTC · 6h 9m

    OutageCritical incident
    Componentes afetados
    WebsiteeReaderManagement Tools
    1. 20 Here 2025 da 13:40 UTCinvestigating

      We are currently investigating this issue.

    2. 20 Here 2025 da 17:17 UTCinvestigating

      Amazon Web Services (AWS) is experiencing an outage that is affecting all internet services. This will cause problems with the RedShelf eReader that cannot be fixed until the AWS problems have been solved. We apologize for any inconvenience and will update this hourly until the problem is solved.

    3. 20 Here 2025 da 19:30 UTCmonitoring

      AWS services are beginning to recover. We apologize for any inconvenience and will continue to monitoring update this hourly until the problem is solved.

    4. 20 Here 2025 da 19:49 UTCresolved

      We've confirmed our upstream AWS issues have been resolved. Our services are recovering and should be fully operational. We're continuing to monitor.

    White Label Connectivity Issues

    Início 15 Eost 2025 da 20:02 UTC · 24m

    OutageMajor incident
    Componentes afetados
    WebsiteManagement Tools
    1. 15 Eost 2025 da 20:02 UTCinvestigating

      We are currently investigating this issue.

    2. 15 Eost 2025 da 20:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 15 Eost 2025 da 20:26 UTCresolved

      This incident has been resolved.

    eReader Interruption

    Início 5 Kerzu 2024 da 19:39 UTC · 42m

    Pending
    Componentes afetados
    eReader
    1. 5 Kerzu 2024 da 19:39 UTCinvestigating

      We are currently investigating this issue.

    2. 5 Kerzu 2024 da 20:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 Kerzu 2024 da 20:21 UTCresolved

      This incident has been resolved.

    RedShelf Site Interruption

    Início 24 Mae 2024 da 15:32 UTC · 1h 38m

    OutageCritical incident
    Componentes afetados
    Website
    1. 24 Mae 2024 da 15:32 UTCinvestigating

      Some users have reported service degradation when trying to access materials. Our team is currently investigating.

    2. 24 Mae 2024 da 16:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 Mae 2024 da 17:10 UTCresolved

      This incident has been resolved.

    RedShelf Interruption

    Início 4 Gwengolo 2023 da 22:13 UTC · 17m

    OutageCritical incident
    Componentes afetados
    Website
    1. 4 Gwengolo 2023 da 22:13 UTCinvestigating

      We are currently investigating this issue.

    2. 4 Gwengolo 2023 da 22:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 Gwengolo 2023 da 22:30 UTCresolved

      This incident has been resolved.

    RedShelf Site Interuption

    Início 16 Mezheven 2023 da 15:35 UTC · 2h 8m

    OutageCritical incident
    Componentes afetados
    Website
    1. 16 Mezheven 2023 da 15:35 UTCinvestigating

      We are currently investigating this issue.

    2. 16 Mezheven 2023 da 15:50 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 Mezheven 2023 da 15:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 Mezheven 2023 da 17:43 UTCresolved

      This incident has been resolved.

    eReader Degraded Performance

    Início 26 Ebrel 2023 da 14:36 UTC · 3h 40m

    OutageMajor incident
    Componentes afetados
    eReader
    1. 26 Ebrel 2023 da 14:36 UTCinvestigating

      We are currently investigating this issue.

    2. 26 Ebrel 2023 da 15:25 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 26 Ebrel 2023 da 18:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26 Ebrel 2023 da 18:16 UTCresolved

      This incident has been resolved.

    eReader Degraded Performance

    Início 17 Genver 2023 da 17:55 UTC · 1h 6m

    IssuesMinor incident
    Componentes afetados
    eReader
    1. 17 Genver 2023 da 17:55 UTCinvestigating

      We are currently investigating this issue.

    2. 17 Genver 2023 da 18:33 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 Genver 2023 da 18:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 Genver 2023 da 19:00 UTCresolved

      This incident has been resolved.

    eReader Interruption

    Início 4 Kerzu 2022 da 23:12 UTC · 23h 5m

    OutageCritical incident
    Componentes afetados
    eReader
    1. 4 Kerzu 2022 da 23:12 UTCinvestigating

      We are currently investigating this issue.

    2. 5 Kerzu 2022 da 16:09 UTCinvestigating

      At approximately 5:00 pm CT on Sunday, December 4, the RedShelf eReader experienced a disruption that has persisted into the morning of Monday, December 5. Our teams are using all available resources to restore access to the eReader. We realize this is a critical time for students, and we are doing everything in our power to restore service as quickly as possible.

    3. 5 Kerzu 2022 da 21:18 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 Kerzu 2022 da 22:16 UTCresolved

      This incident has been resolved.

    eReader Increased Error Rate

    Início 26 Mae 2022 da 17:08 UTC · 31m

    OutageMajor incident
    Componentes afetados
    eReader
    1. 26 Mae 2022 da 17:08 UTCinvestigating

      We are currently investigating this issue.

    2. 26 Mae 2022 da 17:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 26 Mae 2022 da 17:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26 Mae 2022 da 17:39 UTCresolved

      This incident has been resolved.

    Increased Error Rate

    Início 27 Ebrel 2022 da 14:26 UTC · 30m

    IssuesMinor incident
    Componentes afetados
    eReader
    1. 27 Ebrel 2022 da 14:26 UTCinvestigating

      We are currently investigating this issue.

    2. 27 Ebrel 2022 da 14:55 UTCresolved

      This incident has been resolved.

    Increased Error Rate

    Início 20 Genver 2022 da 17:58 UTC · 2h 47m

    IssuesMinor incident
    Componentes afetados
    Website
    1. 20 Genver 2022 da 17:58 UTCinvestigating

      We are currently investigating this issue.

    2. 20 Genver 2022 da 20:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 Genver 2022 da 20:44 UTCresolved

      This incident has been resolved.

    eReader Increased Error Rate

    Início 6 Genver 2022 da 16:42 UTC · 1h 42m

    OutageMajor incident
    Componentes afetados
    eReader
    1. 6 Genver 2022 da 16:42 UTCinvestigating

      We are currently investigating this issue.

    2. 6 Genver 2022 da 16:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 Genver 2022 da 18:24 UTCresolved

      This incident has been resolved.

    RedShelf Error Rate

    Início 23 Eost 2021 da 13:57 UTC · 9d 5h

    OutageMajor incident
    Componentes afetados
    Website
    1. 23 Eost 2021 da 13:57 UTCinvestigating

      We are currently investigating this issue.

    2. 23 Eost 2021 da 16:58 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 23 Eost 2021 da 17:53 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 24 Eost 2021 da 00:25 UTCmonitoring

      Our site appears to be working; we are monitoring it closely to confirm the issue has been resolved.

    5. 24 Eost 2021 da 01:49 UTCmonitoring

      Known RedShelf performance issues have now been addressed with a preliminary fix. We are actively monitoring platform performance.

    6. 26 Eost 2021 da 22:56 UTCmonitoring

      No new issues have been reported. We continue to monitor performance.

    7. 1 Gwengolo 2021 da 19:48 UTCresolved

      This incident has been resolved.

    Intermittent Errors

    Início 10 Mezheven 2021 da 13:31 UTC · 6h 5m

    IssuesMinor incident
    Componentes afetados
    Website
    1. 10 Mezheven 2021 da 13:31 UTCinvestigating

      We are currently investigating this issue.

    2. 10 Mezheven 2021 da 15:48 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 Mezheven 2021 da 15:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10 Mezheven 2021 da 19:36 UTCresolved

      This incident has been resolved.

    eReader Outage

    Início 2 Meurzh 2021 da 18:14 UTC · 1h 1m

    OutageCritical incident
    Componentes afetados
    eReader
    1. 2 Meurzh 2021 da 18:14 UTCinvestigating

      We are currently investigating this issue.

    2. 2 Meurzh 2021 da 18:55 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2 Meurzh 2021 da 19:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2 Meurzh 2021 da 19:15 UTCresolved

      This incident has been resolved.

    RedShelf Management Tools Outage

    Início 20 Cʼhwevrer 2021 da 14:30 UTC · 3h 33m

    OutageCritical incident
    Componentes afetados
    Management Tools
    1. 20 Cʼhwevrer 2021 da 14:30 UTCinvestigating

      We are currently investigating this issue.

    2. 20 Cʼhwevrer 2021 da 17:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 Cʼhwevrer 2021 da 18:03 UTCresolved

      This incident has been resolved.

    RedShellf Outage

    Início 12 Genver 2021 da 21:55 UTC · 3h 3m

    Pending
    Componentes afetados
    Website
    1. 12 Genver 2021 da 21:55 UTCinvestigating

      We are currently investigating this issue.

    2. 12 Genver 2021 da 22:20 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 Genver 2021 da 22:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 Genver 2021 da 00:58 UTCresolved

      This incident has been resolved.

    eReader Outage

    Início 19 Here 2020 da 22:04 UTC · 2h 58m

    OutageCritical incident
    Componentes afetados
    eReader
    1. 19 Here 2020 da 22:04 UTCinvestigating

      eReader is not responding to requests to read content at this time. The team is actively investigating.

    2. 19 Here 2020 da 22:18 UTCidentified

      We have identified the problem. Still seeing intermittent slowness.

    3. 19 Here 2020 da 23:22 UTCidentified

      We’re currently experiencing performance issues with the RedShelf eReader and are working diligently to address the issue. We estimate that all users may be affected for the next hour.

    4. 20 Here 2020 da 00:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 20 Here 2020 da 01:01 UTCresolved

      All issues have been resolved and everything is operating as normal. If you’re still experiencing issues, please visit solve.redshelf.com and we’d be happy to address any problems.

    Investigating Performance Issues

    Início 14 Here 2020 da 19:27 UTC · 20m

    IssuesMinor incident
    Componentes afetados
    eReader
    1. 14 Here 2020 da 19:27 UTCinvestigating

      We’re currently looking into reports of performance issues and will provide updates as we have additional information.

    2. 14 Here 2020 da 19:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 Here 2020 da 19:47 UTCresolved

      All issues have been resolved and everything is operating as normal. If you’re still experiencing issues, please visit solve.redshelf.com and we’d be happy to address any problems.