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    Histórico de interrupções do Remind

    53 Remind incidents · Mezheven 2021 — official updates, affected components, duration and resolution details.

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    Alguns Lembram Usuários Experimentando Erros ou Atrasos

    Início 24 Gwengolo 2026 da 18:29 UTC · 2h 13m

    Pending
    Componentes afetados
    Website
    1. 24 Gwengolo 2026 da 18:29 UTCinvestigating

      Estamos investigando relatórios de erros intermitentes e atrasos em Relembrar, inclusive ao adicionar ou atualizar usuários. Algumas ações podem demorar ou levar mais tempo do que o normal para completar. Vamos fornecer uma atualização em breve.

    2. 24 Gwengolo 2026 da 18:41 UTCidentified

      A questão foi identificada e está a ser implementada uma solução.

    3. 24 Gwengolo 2026 da 19:32 UTCidentified

      Continuamos trabalhando em uma solução para esse problema.

    4. 24 Gwengolo 2026 da 19:48 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    5. 24 Gwengolo 2026 da 20:43 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Virtual Phone Outage

    Início 10 Eost 2026 da 16:33 UTC · 35m

    OutageMajor incident
    Componentes afetados
    Phone Calls
    1. 10 Eost 2026 da 16:33 UTCinvestigating

      We identified several outages across Virtual Phone for placing & receiving calls, as well as noticing several calls being dropped.

    2. 10 Eost 2026 da 17:08 UTCresolved

      This incident has been resolved.

    Recordar os Atrasos de Rostering & Processamento de Dados

    Início 30 Mezheven 2026 da 21:40 UTC · 1h 25m

    IssuesMinor incident
    Componentes afetados
    Rostering
    1. 30 Mezheven 2026 da 21:40 UTCinvestigating

      Estamos investigando relatórios de que alguns usuários estão passando por atrasos com o rostering e processamento de dados. Vamos fornecer uma atualização em breve.

    2. 30 Mezheven 2026 da 21:42 UTCinvestigating

      Continuamos a investigar esta questão.

    3. 30 Mezheven 2026 da 23:05 UTCresolved

      Identificámos e implementámos uma solução para o problema. Confirmamos que a questão foi resolvida.

    Traduzido automaticamente da atualização oficial do incidente.

    81010 Short Code SMS Degradation

    Início 14 Mae 2026 da 18:24 UTC · 5h 20m

    IssuesMinor incident
    Componentes afetados
    Text Messages (SMS)
    1. 14 Mae 2026 da 18:24 UTCinvestigating

      We are currently investigating an issue impacting SMS delivery and automated responses through the 81010 short code for some users.

    2. 14 Mae 2026 da 19:32 UTCinvestigating

      We are continuing to investigate this issue.

    3. 14 Mae 2026 da 19:33 UTCinvestigating

      We are continuing to investigate issues impacting the 81010 shortcode and are actively working on mitigation and workaround options.

    4. 14 Mae 2026 da 19:58 UTCidentified

      We have identified the issue affecting SMS delivery and class joins through shortcode 81010 and are actively working on mitigations.

    5. 14 Mae 2026 da 22:18 UTCidentified

      We are continuing to fix the identified issue.

    6. 14 Mae 2026 da 23:44 UTCresolved

      This incident is resolved.

    Users are encountering issues with accessing or using Remind web & mobile apps

    Início 20 Here 2025 da 13:51 UTC · 6h 12m

    Pending
    Componentes afetados
    iOS AppAndroid AppText Messages (SMS)Phone CallsWebsite
    1. 20 Here 2025 da 13:51 UTCidentified

      The Remind experiencing system issues at this time due to a mass AWS outage this morning. Our team is diligently working to solve the problem.

    2. 20 Here 2025 da 15:19 UTCidentified

      AWS is recovering. We will continue working on the remaining issues.

    3. 20 Here 2025 da 15:21 UTCmonitoring

      AWS has implemented a fix, and we're monitoring for full recovery.

    4. 20 Here 2025 da 15:41 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 20 Here 2025 da 16:19 UTCmonitoring

      Our team is working hard to create capacity for our critical services. While our web & mobile app experience may still be degraded, our text and voice services are operational.

    6. 20 Here 2025 da 17:49 UTCmonitoring

      We're continuing to see signs of recovery, but elevated error rates will likely continue. Our team is still hard at work on this issue!

    7. 20 Here 2025 da 19:29 UTCmonitoring

      Remind should how be error free but still potentially slow as we continue to rebalance capacity. We'll keep working to resolve the latency!

    8. 20 Here 2025 da 20:03 UTCresolved

      Remind should now be back to normal!

    Errors with Translations

    Início 12 Mezheven 2025 da 18:41 UTC · 1d 10h

    Pending
    Componentes afetados
    Website
    1. 12 Mezheven 2025 da 18:41 UTCinvestigating

      Our translations provider is currently experience issues that lead to errors when translating content for messages in Remind. We are waiting for updates from our translations provider and will post an update when we learn more.

    2. 12 Mezheven 2025 da 19:08 UTCmonitoring

      It looks like translations are working correctly now. We will continue monitoring.

    3. 14 Mezheven 2025 da 04:47 UTCresolved

      This incident has been resolved.

    Remind Message Delivery Errors

    Início 30 Mae 2025 da 17:32 UTC · 28m

    IssuesMinor incident
    Componentes afetados
    Text Messages (SMS)
    1. 30 Mae 2025 da 17:32 UTCinvestigating

      We are investigating an issue impacting the delivery of text message sent by verified Remind organizations. Messages sent by Remind app or email are still delivering properly. We will provide an update shortly. We apologize for the inconvenience caused!

    2. 30 Mae 2025 da 18:00 UTCresolved

      This incident has been resolved.

    Remind Errors

    Início 27 Mae 2025 da 15:45 UTC · 3h 32m

    IssuesMinor incident
    Componentes afetados
    Phone Calls
    1. 27 Mae 2025 da 15:45 UTCinvestigating

      We are investigating reports that some users are unable to make phone calls. We will provide an update shortly. We apologize for the inconvenience caused!

    2. 27 Mae 2025 da 17:09 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 27 Mae 2025 da 19:16 UTCresolved

      This incident has been resolved.

    Delayed | Text Message Deliveries - AT&T

    Início 26 Ebrel 2025 da 00:45 UTC · 20d 18h

    IssuesMinor incident
    Componentes afetados
    Text Messages (SMS)
    1. 26 Ebrel 2025 da 00:45 UTCmonitoring

      Remind's providers have shared with us that they are experiencing delays in delivering text messages to some Remind participants, specifically for long codes with AT&T. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

    2. 28 Ebrel 2025 da 19:40 UTCmonitoring

      Remind's providers have shared with us that they are continuing to work with AT&T on delays with delivering text messages, specifically for long codes. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

    3. 7 Mae 2025 da 21:49 UTCmonitoring

      Remind's providers are continuing to work with AT&T on delays with delivering text messages, specifically for long codes. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

    4. 20 Mae 2025 da 18:47 UTCresolved

      AT&T has informed Remind's providers that a solution has been implemented, and we are observing an improvement in traffic. We will continue to monitor the results.

    Undelivered Text Message Deliveries

    Início 3 Cʼhwevrer 2025 da 15:03 UTC · 3h 34m

    OutageMajor incident
    Componentes afetados
    Text Messages (SMS)
    1. 3 Cʼhwevrer 2025 da 15:03 UTCidentified

      Remind’s providers alerted us early this morning that they were experiencing issues delivering text messages to AT&T participants. Impacted messages were those sent between 3:44 AM and 5:04 AM Pacific Time on February 3, 2025. In the meantime, using Remind via email, our mobile app (rmd.me/a), or remind.com remains unaffected.

    2. 3 Cʼhwevrer 2025 da 15:25 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 3 Cʼhwevrer 2025 da 18:37 UTCresolved

      This incident has been resolved.

    Chats not loading on remind.com after signing in

    Início 19 Kerzu 2024 da 12:45 UTC · 0m

    OutageMajor incident
    1. 20 Kerzu 2024 da 02:36 UTCresolved

      Starting this morning at 9:00am PST, some users saw a blank screen and the application was not usable after signing in. Users on mobile applications were not impacted. We identified the problem and rolled out an update. The site is now working properly.

    Failed Text Message Deliveries

    Início 1 Gouere 2024 da 19:24 UTC · 1d 18h

    Pending
    Componentes afetados
    Text Messages (SMS)
    1. 1 Gouere 2024 da 19:24 UTCidentified

      Remind's providers alerted us of an issue with delivering text messages to some Remind participant. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

    2. 3 Gouere 2024 da 13:59 UTCresolved

      This incident has been resolved.

    Failed Text Message Deliveries

    Início 26 Mezheven 2024 da 18:49 UTC · 5h 13m

    Pending
    Componentes afetados
    Text Messages (SMS)
    1. 26 Mezheven 2024 da 18:49 UTCmonitoring

      Remind is experiencing failures in delivering text messages to some Remind participants. The use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected. Remind is continuing to monitor the situation. Text messages should continue to work for most customers.

    2. 27 Mezheven 2024 da 00:02 UTCresolved

      This incident has been resolved.

    Failed Text Message Deliveries

    Início 26 Mezheven 2024 da 00:14 UTC · 17h 38m

    Pending
    Componentes afetados
    Text Messages (SMS)
    1. 26 Mezheven 2024 da 00:14 UTCidentified

      Remind is investigating an issue with delivering text messages to some Remind participant. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

    2. 26 Mezheven 2024 da 10:17 UTCmonitoring

      Remind is continuing to monitor the situation. Text messages should continue to work for most customers. The use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

    3. 26 Mezheven 2024 da 17:53 UTCresolved

      This incident has been resolved.

    Tutors are being kicked out of sessions

    Início 13 Kerzu 2023 da 23:57 UTC · 3h 4m

    Pending
    Componentes afetados
    SupportVideo
    1. 13 Kerzu 2023 da 23:57 UTCinvestigating

      We are currently investigating this issue.

    2. 14 Kerzu 2023 da 03:01 UTCresolved

      This incident has been resolved.

    Degraded Performance | iOS App Login

    Início 8 Du 2023 da 17:30 UTC · 2h 52m

    IssuesMinor incident
    Componentes afetados
    iOS App
    1. 8 Du 2023 da 17:30 UTCinvestigating

      We are currently experiencing some inability to log in to our iOS App when using the latest version (v14.23). This only impacts users running this version. We've identified the cause of the login errors and are working to push the update to the App Store as quickly as possible.

    2. 8 Du 2023 da 20:21 UTCresolved

      Remind iOS (v14.23.1) has been released. If you experienced the inability to log in, please manually update your Remind app to this version for resolution. Thank you for being patient while we resolved these issues.

    Degraded Performance | Distance Learning Session Access

    Início 3 Du 2023 da 14:00 UTC · 0m

    Pending
    1. 6 Du 2023 da 15:28 UTCresolved

      Our Tutoring customers may not have been able to log in to their distance learning sessions successfully. Our engineers identified the root cause and deployed a resolution on 11/04.

    Degraded Performance | iOS

    Início 30 Here 2023 da 15:58 UTC · 2h 27m

    IssuesMinor incident
    Componentes afetados
    iOS App
    1. 30 Here 2023 da 15:58 UTCidentified

      We are currently experiencing some iOS App crashes when launching the app. This will affect folks who have updated to our latest iOS App version from the App Store. We've identified the cause of these crashes and are working to push the update to the App Store as quickly as possible.

    2. 30 Here 2023 da 18:24 UTCresolved

      Remind iOS (v14.22.1) has been released. If you experienced the crash, please manually update your Remind app to this version. Thank you for your patience while we resolved these issues.

    Remind Outage | Website and services unavailable

    Início 31 Eost 2023 da 13:47 UTC · 53m

    OutageCritical incident
    Componentes afetados
    Email MessagesSupportVideoiOS AppAndroid AppText Messages (SMS)Phone CallsRosteringWebsiteMessaging
    1. 31 Eost 2023 da 13:47 UTCinvestigating

      The Remind service is currently experiencing downtime. Our team is engaged and working toward resolution as quickly as possible. We will share updates as they are available here.

    2. 31 Eost 2023 da 14:08 UTCinvestigating

      We are continuing to investigate this issue.

    3. 31 Eost 2023 da 14:32 UTCidentified

      Our team has identified the issue and corrected it. We continue to investigate and monitor performance-related issues at this time.

    4. 31 Eost 2023 da 14:40 UTCresolved

      This incident has been resolved.

    Delayed | Text Message Deliveries

    Início 18 Eost 2023 da 00:36 UTC · 1h 16m

    IssuesMinor incident
    Componentes afetados
    Text Messages (SMS)
    1. 18 Eost 2023 da 00:36 UTCidentified

      Remind's providers alerted us they were experiencing delays in delivering text messages to some Remind participants. These messages should be delivered once our service provider is back up and running. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

    2. 18 Eost 2023 da 01:52 UTCresolved

      Remind's providers have resolved the delays in delivering text messages to Remind participants. Some messages sent between 5:02p - 6:47p Pacific were delayed in reaching their recipients. At this time, all messages have been successfully delivered.