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    Histórico de interrupções do Reservio

    16 Reservio incidents · Genver 2022 — official updates, affected components, duration and resolution details.

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    Elevated errors on our platform

    Início 14 Gouere 2026 da 19:32 UTC · 0m

    OutageMajor incident
    1. 14 Gouere 2026 da 21:54 UTCresolved

      We're investigating reports of slow loading and intermittent errors on booking pages. Visitors may have trouble opening a booking page or completing a booking. Managing bookings from the business app may also be affected.

    Payment-related features degraded

    Início 10 Genver 2026 da 06:31 UTC · 1h 20m

    IssuesMinor incident
    Componentes afetados
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 10 Genver 2026 da 07:18 UTCinvestigating

      We are currently experiencing an infrastructure disruption at our infrastructure provider and some payment-related features are currently unavailable, including payment processing. We are actively working on restoring full functionality and will provide another update as soon as we have progress. Estimated time to resolution: within 1 hour. We apologize for the inconvenience and appreciate your patience.

    2. 10 Genver 2026 da 07:19 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 Genver 2026 da 07:22 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 10 Genver 2026 da 08:20 UTCresolved

      This incident has been resolved.

    Login and Signup Temporarily Affected

    Início 18 Du 2025 da 12:00 UTC · 2h 42m

    IssuesMinor incident
    Componentes afetados
    Booking PagesReservio.com
    1. 18 Du 2025 da 14:06 UTCmonitoring

      We are aware of an issue affecting our login and signup pages. Cloudflare Turnstile, which secures these pages, is currently experiencing downtime or limited availability. This may cause some login or signup attempts to fail. What this means for you: - You may encounter errors when trying to log in or create an account - If you see an error, please wait a few minutes and try again - We are monitoring the situation and will restore full service as soon as possible Alternative solution: - In the meantime, please use our Reservio Business Android/iOS app as an alternative. We apologize for the inconvenience and appreciate your patience. We will update you once the issue is resolved.

    2. 18 Du 2025 da 14:51 UTCresolved

      The login and signup issue has been resolved. Cloudflare Turnstile is back online, and authentication is working normally. You can now log in and create accounts as usual.

    Reservio Outage - DDoS attack on our provider servers

    Início 26 Here 2023 da 20:27 UTC · 0m

    Pending
    Componentes afetados
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 27 Here 2023 da 10:47 UTCresolved

      Unfortunately, our data server provider was attacked by a DDoS attack resulting in non-functioned products like Business App, Booking Website, and our API. We are apologizing for any inconvenience caused.

    Networking problems

    Início 19 Ebrel 2023 da 12:05 UTC · 24m

    OutageCritical incident
    Componentes afetados
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 19 Ebrel 2023 da 12:05 UTCinvestigating

      We are currently investigating this issue.

    2. 19 Ebrel 2023 da 12:28 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 Ebrel 2023 da 12:29 UTCresolved

      This incident has been resolved.

    Reservio Outage, 29.11.2022

    Início 29 Du 2022 da 09:33 UTC · 0m

    Pending
    Componentes afetados
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 29 Du 2022 da 09:33 UTCresolved

      Unfortunately, we have been experiencing a small infrastructure problem with our API. You could have experienced issues with login, reservation creation, or the long loading time of the website. We are apologizing for any inconvenience caused and we have resolved the issue and taken precautions and steps to prevent this to happen in the future.

    DDoS attack on our data centers

    Início 16 Du 2022 da 10:19 UTC · 3h 6m

    OutageMajor incident
    Componentes afetados
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 16 Du 2022 da 10:19 UTCinvestigating

      Our data center is currently experiencing DDoS attack (a malicious attempt to disrupt the normal traffic of a targeted server). Our engineering team is already investigating the issue.

    2. 16 Du 2022 da 11:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 16 Du 2022 da 12:18 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 16 Du 2022 da 13:25 UTCresolved

      This incident has been resolved.

    Reservio Outage - DDoS attack on our provider servers

    Início 12 Du 2022 da 23:00 UTC · 0m

    Pending
    1. 22 Du 2022 da 16:11 UTCresolved

      Unfortunately, our data server provider was attacked by a DDoS attack resulting in non-functioned products like the Login page, Booking Website, and our API. You could have experienced a long loading time or error screens. We are apologizing for any inconvenience caused.

    Reservio Outage, 29.10.2022

    Início 29 Here 2022 da 14:35 UTC · 0m

    Pending
    1. 22 Du 2022 da 15:44 UTCresolved

      Unfortunately, we were experiencing an elevated level of API errors and infrastructure problems with servers from our provider. This outage affected three of our products - Reservio Mobile App, the Booking Website, and the API. To prevent this from happening again in the future, we took precautions and steps such as better monitoring and alerting system, to ensure a stable workflow of the products. We are apologizing for any caused inconveniences.

    Reservio Outage, 14.06.2022

    Início 14 Mezheven 2022 da 03:00 UTC · 0m

    Pending
    1. 14 Mezheven 2022 da 05:29 UTCresolved

      We were experiencing issues with our server hosting provider. Due to their hardware problem, you could have experienced slowness of the website, loading issues, or login issues. We are apologizing for the inconveniences caused and everything should be back to normal.

    Reservio Homepage - Unexpected maintenance plan, 29.4.2022

    Início 29 Ebrel 2022 da 15:30 UTC · 0m

    Pending
    1. 29 Ebrel 2022 da 16:39 UTCresolved

      Message type: E - Error Message text: Unexpected maintenance plan - Reservio Homepage Due to this maintenance, you could have experienced issues with login to your account, slowness of the website, or loading issues. We are apologizing for the inconvenience and everything should be back in normal.

    Reservio Outage, 29.03.2022

    Início 29 Meurzh 2022 da 16:30 UTC · 0m

    Pending
    1. 5 Ebrel 2022 da 06:58 UTCresolved

      We were experiencing issues with our server hosting provider. Due to their hardware problem, you could have experienced slowness of the website, loading issues, or login issues. We are apologizing for the inconveniences caused and everything should be back to normal.

    Data Processing Delays - Reporting Tools Affected

    Início 28 Meurzh 2022 da 00:00 UTC · 0m

    Pending
    1. 29 Meurzh 2022 da 06:59 UTCresolved

      Our data processing infrastructure was running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be working without any issues.

    Reservio Outage, 09.03.2022

    Início 9 Meurzh 2022 da 14:50 UTC · 8m

    OutageCritical incident
    Componentes afetados
    Booking PagesReservio.com
    1. 9 Meurzh 2022 da 14:54 UTCinvestigating

      We are sorry, but we are experiencing issues with our website. You may experience issues with the loading of the website, login, or website itself. We are apologizing for the inconvenience.

    2. 9 Meurzh 2022 da 15:04 UTCidentified

      We have identified the root of the issue. According to the information from our server hosting provider, there is, unfortunately, a DDoS attack on the servers. They're trying to solve it as soon as possible. We are apologizing for the inconvenience and thank you for your patience.

    3. 9 Meurzh 2022 da 15:35 UTCmonitoring

      Thank you for your patience, everything should be stable now and back online. However, we are still monitoring the issue regarding the attack.

    4. 9 Meurzh 2022 da 19:02 UTCresolved

      This incident has been resolved.

    Reservio Outage, 24.02.2022

    Início 24 Cʼhwevrer 2022 da 08:30 UTC · 0m

    Pending
    1. 3 Meurzh 2022 da 09:01 UTCresolved

      We were experiencing issues with our server hosting provider. Due to their hardware problem, you could have experienced slowness of the website, loading issues, or login issues. We are apologizing for the inconveniences caused and everything should be back in normal.

    Reservio Outage, 10.01.2022

    Início 10 Genver 2022 da 00:00 UTC · 0m

    Pending
    1. 24 Meurzh 2022 da 06:22 UTCresolved

      Unfortunately, due to the small glitch in our server hosting provider, we were experiencing a small outage of our services. The whole incident lasted only 1 minute. You could have experienced slow loading of the website, or issues with the login. We apologize for the inconvenience caused.