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    Histórico de interrupções do Riipen

    25 Riipen incidents · Here 2019 — official updates, affected components, duration and resolution details.

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    Falha na Plataforma

    Início 13 Here 2026 da 16:00 UTC · 2h 0m

    OutageCritical incident
    Componentes afetados
    WebhooksJobsWebsiteAPI RequestsReportingPlatform
    1. 13 Here 2026 da 16:11 UTCinvestigating

      Estamos actualmente a investigar esta questão.

    2. 13 Here 2026 da 16:12 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    3. 13 Here 2026 da 16:12 UTCmonitoring

      Continuamos monitorando quaisquer outros problemas.

    4. 13 Here 2026 da 18:00 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Performance Degredation

    Início 9 Ebrel 2026 da 19:36 UTC · 2h 48m

    IssuesMinor incident
    Componentes afetados
    WebhooksAPI RequestsPlatform
    1. 9 Ebrel 2026 da 19:36 UTCinvestigating

      We are currently investigation a performance slow down in our core platform.

    2. 9 Ebrel 2026 da 20:24 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9 Ebrel 2026 da 21:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 Ebrel 2026 da 22:23 UTCresolved

      This incident has been resolved.

    Email outage

    Início 6 Genver 2026 da 19:01 UTC · 58m

    IssuesMinor incident
    Componentes afetados
    Platform
    1. 6 Genver 2026 da 19:01 UTCidentified

      Email notifications from the Riipen platform are currently failing to send and are in a processing queue. We have identified the issue with our 3rd party email provider and are waiting on a fix from them.

    2. 6 Genver 2026 da 19:59 UTCresolved

      This incident has been resolved.

    Question and answers loading

    Início 12 Du 2025 da 22:43 UTC · 17m

    IssuesMinor incident
    Componentes afetados
    Platform
    1. 12 Du 2025 da 22:43 UTCinvestigating

      An issue currently exists on page which are attempting to display answers from questions, including match request custom questions and survey responses.

    2. 12 Du 2025 da 22:46 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 Du 2025 da 23:00 UTCresolved

      This incident has been resolved.

    Platform performance issue

    Início 4 Du 2025 da 02:00 UTC · 44m

    IssuesMinor incident
    Componentes afetados
    WebhooksJobsAPI RequestsPlatform
    1. 4 Du 2025 da 02:00 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 4 Du 2025 da 02:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 Du 2025 da 02:44 UTCresolved

      This incident has been resolved.

    Degraded performance

    Início 29 Gwengolo 2025 da 20:18 UTC · 1h 37m

    IssuesMinor incident
    Componentes afetados
    JobsAPI RequestsPlatform
    1. 29 Gwengolo 2025 da 20:18 UTCinvestigating

      We are currently investigating this issue.

    2. 29 Gwengolo 2025 da 20:18 UTCinvestigating

      We are continuing to investigate this issue.

    3. 29 Gwengolo 2025 da 21:55 UTCresolved

      This incident has been resolved.

    Partial outage from vendor

    Início 12 Mezheven 2025 da 18:53 UTC · 1h 25m

    OutageMajor incident
    Componentes afetados
    Platform
    1. 12 Mezheven 2025 da 18:53 UTCinvestigating

      We are currently investigating this issue.

    2. 12 Mezheven 2025 da 18:57 UTCinvestigating

      A 3rd party vendor critical to the Riipen platform is experiencing a partial outage. Parts of the Riipen platform may fail during this outage. https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

    3. 12 Mezheven 2025 da 19:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 12 Mezheven 2025 da 19:51 UTCmonitoring

      The upstream fix has been implemented, but some users may still experience intermittent issues.

    5. 12 Mezheven 2025 da 20:18 UTCresolved

      This incident has been resolved.

    Incident

    Início 26 Mae 2025 da 20:32 UTC · 4m

    Pending
    Componentes afetados
    WebhooksWebsiteAPI RequestsPlatform
    1. 26 Mae 2025 da 20:32 UTCinvestigating

      We are currently investigating this issue.

    2. 26 Mae 2025 da 20:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26 Mae 2025 da 20:36 UTCresolved

      This incident has been resolved.

    LMS integration with LTI

    Início 27 Du 2024 da 17:37 UTC · 45m

    IssuesMinor incident
    Componentes afetados
    Platform
    1. 27 Du 2024 da 17:37 UTCidentified

      Single sign on with LTI tools in all major LMS is currently degraded.

    2. 27 Du 2024 da 18:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27 Du 2024 da 18:23 UTCresolved

      This incident has been resolved.

    Platform outage

    Início 15 Gouere 2024 da 15:56 UTC · 17m

    Pending
    Componentes afetados
    WebhooksAPI RequestsPlatform
    1. 15 Gouere 2024 da 15:56 UTCinvestigating

      We are currently investigating this issue.

    2. 15 Gouere 2024 da 16:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 Gouere 2024 da 16:13 UTCresolved

      This incident has been resolved.

    Match teams page unable to load for some matches

    Início 19 Meurzh 2024 da 20:49 UTC · 44m

    IssuesMinor incident
    Componentes afetados
    Platform
    1. 19 Meurzh 2024 da 20:49 UTCinvestigating

      We are currently investigating this issue.

    2. 19 Meurzh 2024 da 20:49 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19 Meurzh 2024 da 21:32 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19 Meurzh 2024 da 21:33 UTCresolved

      This incident has been resolved.

    Platform outage

    Início 27 Genver 2024 da 06:31 UTC · 14m

    Pending
    Componentes afetados
    WebhooksAPI RequestsPlatform
    1. 27 Genver 2024 da 06:31 UTCinvestigating

      We are currently investigating this issue.

    2. 27 Genver 2024 da 06:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27 Genver 2024 da 06:46 UTCresolved

      This incident has been resolved.

    Partial Outage

    Início 2 Du 2023 da 18:36 UTC · 47m

    OutageMajor incident
    Componentes afetados
    Platform
    1. 2 Du 2023 da 18:36 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 2 Du 2023 da 19:09 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 Du 2023 da 19:23 UTCresolved

      This incident has been resolved.

    4. 2 Du 2023 da 19:23 UTCpostmortem

      An invalid config change was merged leading to presigned urls failing to generate. This caused some pages to fail to load.

    Partial outage for specific time zones

    Início 25 Here 2023 da 16:40 UTC · 1h 7m

    IssuesMinor incident
    Componentes afetados
    Platform
    1. 25 Here 2023 da 16:40 UTCinvestigating

      We are currently investigating the issue. You may experience problems depending on your current time zone.

    2. 25 Here 2023 da 16:52 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 25 Here 2023 da 17:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 25 Here 2023 da 17:47 UTCresolved

      This incident has been resolved.

    Platform Outage

    Início 28 Eost 2023 da 19:44 UTC · 30m

    OutageCritical incident
    Componentes afetados
    WebhooksAPI RequestsPlatform
    1. 28 Eost 2023 da 19:44 UTCinvestigating

      We are currently investigating this issue.

    2. 28 Eost 2023 da 19:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 Eost 2023 da 19:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 Eost 2023 da 20:14 UTCresolved

      This incident has been resolved.

    Platform Outage

    Início 8 Kerzu 2022 da 01:22 UTC · 30m

    OutageCritical incident
    Componentes afetados
    WebhooksWebsiteAPI RequestsPlatform
    1. 8 Kerzu 2022 da 01:22 UTCinvestigating

      We are currently investigating this issue.

    2. 8 Kerzu 2022 da 01:33 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 8 Kerzu 2022 da 01:52 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 8 Kerzu 2022 da 01:52 UTCresolved

      This incident has been resolved.

    Major Service Outage

    Início 24 Mae 2022 da 17:02 UTC · 1h 12m

    OutageCritical incident
    Componentes afetados
    WebhooksWebsiteAPI RequestsPlatform
    1. 24 Mae 2022 da 17:02 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 24 Mae 2022 da 18:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 Mae 2022 da 18:06 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 24 Mae 2022 da 18:15 UTCresolved

      This incident has been resolved.

    5. 24 Mae 2022 da 18:42 UTCpostmortem

      Riipen would like to apologize for any inconvenience this incident has caused to any and all customers. While Riipen does everything under its power to ensure incidents like this do not occur, sometimes incidents such as today’s occur for reasons completely out of our control. Riipen’s main cloud service provider Amazon Web Services \(AWS\), accidentally marked Riipen’s account and services for suspension while Riipen has only ever been in good standing with AWS. This accidental suspension on AWS’s end caused all Riipen services to become unavailable while we worked with their customer success teams to figure out what had occurred. AWS has ensured us that this was a mistake on their end and that it will never occur again. We are continuing to work with them to ensure that any side effects of this temporary outage have been resolved. Again, we apologize for any inconvenience caused by this incident.

    Partial Outage

    Início 14 Kerzu 2021 da 22:59 UTC · 45m

    Pending
    Componentes afetados
    WebhooksAPI RequestsPlatform
    1. 14 Kerzu 2021 da 22:59 UTCinvestigating

      Some customer are experiencing high load times.

    2. 14 Kerzu 2021 da 23:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14 Kerzu 2021 da 23:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 Kerzu 2021 da 23:44 UTCresolved

      This incident has been resolved.

    Core services partial outage

    Início 29 Ebrel 2021 da 15:32 UTC · 24m

    IssuesMinor incident
    Componentes afetados
    WebhooksAPI RequestsPlatform
    1. 29 Ebrel 2021 da 15:32 UTCinvestigating

      We are currently investigating this issue.

    2. 29 Ebrel 2021 da 15:34 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29 Ebrel 2021 da 15:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 29 Ebrel 2021 da 15:56 UTCresolved

      This incident has been resolved.

    Email links partially not working

    Início 2 Gwengolo 2020 da 16:19 UTC · 22m

    IssuesMinor incident
    Componentes afetados
    Platform
    1. 2 Gwengolo 2020 da 16:19 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 2 Gwengolo 2020 da 16:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 Gwengolo 2020 da 16:41 UTCresolved

      This incident has been resolved.