Histórico de interrupções do Routable

1. 1 Gwengolo 2026 da 21:48 UTCinvestigating

   Estamos vendo um aumento de erros devido a uma falha de Quickbooks Online. Isso está afetando principalmente os espaços de trabalho conectados ao QBO.

2. 2 Gwengolo 2026 da 03:03 UTCmonitoring

   Estamos vendo agora a maioria dos pedidos QuickBooks Online ter sucesso. Continuaremos a monitorizar.

3. 2 Gwengolo 2026 da 03:36 UTCresolved

   O incidente do QuickBooks Online (https://status.quickbooks.intuit.com/incidents/vkntw55njz2z) ainda está listado como não resolvido, mas observamos taxas de sucesso constantes em pedidos à QBO. Continuaremos a monitorar quaisquer regressões.

Traduzido automaticamente da atualização oficial do incidente.

1. 13 Gouere 2026 da 17:19 UTCidentified

   Estamos vendo taxas de erro elevadas com o nosso provedor de pagamento. Estão a investigar.

2. 13 Gouere 2026 da 17:58 UTCmonitoring

   Nosso provedor implementou uma correção, e vemos transações bem sucedidas. Estamos a monitorizar e a investigar os pagamentos falhados.

3. 13 Gouere 2026 da 20:02 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 14 Mae 2026 da 17:37 UTCmonitoring

   The Federal Reserve has experienced system issues this morning causing a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions expected to clear at 12:00 PM CT will be delayed. We are monitoring the situation and working with our partners.

2. 14 Mae 2026 da 18:48 UTCresolved

   This incident has been resolved.

1. 3 Ebrel 2026 da 16:26 UTCidentified

   An issue with a provider is resulting in errors for some international vendors and payments in the sandbox environment. Production payments are not affected.

2. 7 Ebrel 2026 da 16:30 UTCresolved

   Our provider has resolved their issues, and sandbox international payables are working as expected now.

1. 25 Meurzh 2026 da 15:55 UTCinvestigating

   We are investigating a rise in error rates and timeouts to our production application systems.

2. 25 Meurzh 2026 da 17:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 25 Meurzh 2026 da 19:15 UTCresolved

   This incident has been resolved.

1. 4 Kerzu 2025 da 18:54 UTCinvestigating

   We are currently experiencing degraded performance affecting logins and various in-app actions. Users may notice slower than usual response times. Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.

2. 4 Kerzu 2025 da 18:56 UTCinvestigating

   We are continuing to investigate this issue.

3. 4 Kerzu 2025 da 19:09 UTCmonitoring

   The issue has been resolved and we are monitoring.

4. 4 Kerzu 2025 da 20:17 UTCresolved

   This incident has been resolved.

1. 18 Du 2025 da 14:08 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers.

2. 18 Du 2025 da 14:40 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers. This is related to the ongoing Cloudflare outage.

3. 18 Du 2025 da 14:58 UTCmonitoring

   Cloudflare has implemented a fix. We will continue to monitor systems.

4. 18 Du 2025 da 18:34 UTCresolved

   This incident has been resolved.

1. 20 Here 2025 da 18:47 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers.

2. 20 Here 2025 da 23:24 UTCmonitoring

   We are seeing higher levels of success and will keep monitoring as providers report improved service.

3. 21 Here 2025 da 17:28 UTCresolved

   This incident has been resolved.

1. 16 Gouere 2025 da 18:37 UTCinvestigating

   We are seeing an increase in error rate and latency in our system, affecting both the UI and the API. We are currently investigating the issue.

2. 16 Gouere 2025 da 18:59 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 Gouere 2025 da 19:00 UTCidentified

   We have identified overloaded systems and are rectifying them. We are seeing some performance increases and lowered error rate, but we are still working on the issue.

4. 16 Gouere 2025 da 19:29 UTCmonitoring

   Performance has been restored to normal levels, and we continue to monitor the services.

5. 16 Gouere 2025 da 22:16 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 16 Gouere 2025 da 22:16 UTCresolved

   We have deployed a change to further improve responsiveness, and this incident is now complete.

1. 14 Mae 2025 da 16:52 UTCinvestigating

   Quickbooks online is experiencing an outage, and it is triggering disconnections with Routable. We are investigating and monitoring the QBO systems.

2. 14 Mae 2025 da 18:34 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 Mae 2025 da 18:36 UTCresolved

   Quickbooks online has resolved their outage. Routable clients should be able to resume normal functionality within the platform. Please reach out if you require support with reconnections or authentication. Sorry for the disruption to your day!

1. 7 Mae 2025 da 01:09 UTCinvestigating

   We have a fix and are rolling it out momentarily.

2. 7 Mae 2025 da 01:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 7 Mae 2025 da 01:40 UTCresolved

   A fix has been deployed.

1. 21 Meurzh 2025 da 21:49 UTCinvestigating

   Some transfers are delayed due an underlying provider issue. The team is investigating the issue now.

2. 21 Meurzh 2025 da 23:01 UTCmonitoring

   The system is working again, and we are monitoring for further issues. A small number of payables were impacted and put into Issue status, and the team is working to re-process them.

3. 21 Meurzh 2025 da 23:35 UTCresolved

   This incident has been resolved.

1. 14 Meurzh 2025 da 18:05 UTCmonitoring

   There was a period of increased errors and latency in requests to our dashboard and API. Requests are flowing faster now, and we are investigating the cause.

2. 14 Meurzh 2025 da 18:25 UTCresolved

   We have confirmed that all systems are behaving as expected.

1. 3 Cʼhwevrer 2025 da 18:34 UTCresolved

   We had a brief period of increased latency and error rates during a software deployment. The application was unresponsive for around 5 minutes, and recovered automatically. If there are any further issues please contact support.

1. 4 Kerzu 2024 da 20:29 UTCinvestigating

   We are experiencing issues with our banking provider that may result in delays in processing as well as the inability to manually add funding sources.

2. 4 Kerzu 2024 da 22:55 UTCresolved

   This incident has been resolved.

1. 17 Mezheven 2024 da 17:56 UTCresolved

   We had a brief rise in error rates and timeouts to our production application systems. This was resolved in roughly 8 minutes, and we will continue to monitor.

1. 27 Ebrel 2024 da 16:03 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 27 Ebrel 2024 da 17:10 UTCidentified

   We have reduced the error rate to the UI application, but we have disabled the API temporarily while we work on restoring system health.

3. 27 Ebrel 2024 da 18:30 UTCmonitoring

   Performance in our database is improving and the UI and API are responding quickly now. We will continue to monitor.

4. 27 Ebrel 2024 da 19:39 UTCresolved

   The service continues to operate as expected and all errors and latency has subsided.

1. 15 Meurzh 2024 da 16:22 UTCinvestigating

   We are seeing increased errors from Quickbooks Online which is experiencing their own internal outage. We will continue to investigate and provide reconnection support when Quickbooks Online restores service.

2. 15 Meurzh 2024 da 20:22 UTCmonitoring

   Quickbooks Online appears to have resolved their outage. We will continue to monitor connections. Please try to reconnect to Quickbooks Online in your Routable integration settings. We're happy to help if you encounter difficulties: feel free to reach out to support!

3. 16 Meurzh 2024 da 00:06 UTCresolved

   This event has been resolved. If you need help reconnecting Quickbooks Online, please don't hesitate to reach out.

1. 29 Genver 2024 da 21:19 UTCinvestigating

   We are seeing a number of payables that are taking longer to be created than normal, and we are investigating.

2. 29 Genver 2024 da 21:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 29 Genver 2024 da 21:34 UTCmonitoring

   Payables are now processing quickly, and we are monitoring the service.

4. 30 Genver 2024 da 00:55 UTCresolved

   All tasks are operating smoothly.

1. 25 Genver 2024 da 22:16 UTCinvestigating

   We are seeing significant delays in a small percentage of newly created payments and are investigating the issue.

2. 25 Genver 2024 da 23:19 UTCmonitoring

   We have replaced a node in our infrastructure that was causing issues and all processes are running smoothly. We will continue to monitor to make sure everything is executing correctly.

3. 26 Genver 2024 da 00:04 UTCresolved

   The payment creation system is operating smoothly.