Histórico de interrupções do Savvas

1. 27 Here 2026 da 20:33 UTCidentified

   Links para Savvas Studio de dentro Realizar não estão funcionando corretamente. Nossa equipe está revisando o problema e trabalhando em uma solução para restaurar o acesso.

Traduzido automaticamente da atualização oficial do incidente.

1. 23 Here 2026 da 14:36 UTCinvestigating

   Nosso Serviço de Registro Autoprofessor está atualmente indisponível. A nossa equipa vai restaurar o serviço assim que possível.

2. 27 Here 2026 da 19:57 UTCidentified

   A questão foi identificada e está a ser implementada uma solução.

3. 28 Here 2026 da 02:07 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 25 Gwengolo 2026 da 17:29 UTCinvestigating

   Nossa equipe está investigando um problema que pode impedir intermitentemente os usuários de acessar atribuições. Estamos investigando isso e forneceremos atualizações conforme disponível. Se os usuários encontrarem algum problema, recomendamos que realize um cache claro para resolver o problema. Isso pode ser feito clicando em Ctrl + Shift + R (Windows/Linux) ou Cmd + Shift + R (Mac) na página afetada.

2. 25 Gwengolo 2026 da 19:32 UTCresolved

   A nossa equipa corrigiu o problema.

Traduzido automaticamente da atualização oficial do incidente.

1. 23 Gwengolo 2026 da 23:53 UTCinvestigating

   O problema relatado anteriormente com My Library não carregar foi resolvido, no entanto ainda estamos investigando uma preocupação com a aba ‘Compartilhado comigo’. Há uma solução para chegar ao conteúdo que foi compartilhado até que o problema possa ser resolvido. Ao receber o erro: “Desculpe, algo deu errado. Por favor, volte mais tarde.” Em seguida, cole esta Savvas específica Realize url na barra de endereços do navegador: https://www.savvasrealize.com/dashboard/myLibrary/sharedWithMe?locale=en Isso permitirá ao usuário retomar toda a atividade durante sua sessão.

2. 24 Gwengolo 2026 da 03:55 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 23 Gwengolo 2026 da 15:59 UTCmonitoring

   Alguns usuários podem ver problemas intermitentes com o carregamento de conteúdo na Minha Biblioteca e potencialmente em outros lugares dentro do Savvas Realizar. Se os usuários encontrarem algum problema, recomendamos que realize um cache claro para resolver o problema. Isso pode ser feito clicando em Ctrl + Shift + R (Windows/Linux) ou Cmd + Shift + R (Mac) na página afetada. Nossa equipe está trabalhando para resolver isso de modo que não sejam necessários cleares de cache.

2. 23 Gwengolo 2026 da 23:51 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 28 Eost 2026 da 18:38 UTCresolved

   Nós experimentamos brevemente um problema onde os usuários estavam experimentando lentidão e foram incapazes de carregar Classes. As equipes imediatamente identificaram a causa raiz e o problema agora está resolvido. Pedimos desculpa por qualquer inconveniente que isto possa ter causado. - Equipe de Gestão de Plataformas Savvas

Traduzido automaticamente da atualização oficial do incidente.

1. 12 Eost 2026 da 22:03 UTCinvestigating

   Professores e alunos que usam tarefas de prática digital matemática podem ver intermitentemente uma notificação de alerta ao abrir certos itens. Os usos podem fechar o alerta e seguir em frente. Estamos a trabalhar para corrigir isto o mais rapidamente possível.

2. 15 Eost 2026 da 16:28 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 8 Mezheven 2026 da 12:56 UTCinvestigating

   We are aware and actively working to resolve issues with the Realize log in, Assessment Mastery Report, and Realize Admin Reports.

2. 8 Mezheven 2026 da 13:42 UTCinvestigating

   The issue is resolved.

3. 8 Mezheven 2026 da 13:42 UTCinvestigating

   Reports are now running as expected.

4. 8 Mezheven 2026 da 13:46 UTCresolved

   This incident has been resolved.

1. 8 Mezheven 2026 da 12:50 UTCinvestigating

   Users may be experiencing intermittent issues in Realize. Our teams are actively investigating the issue.

2. 8 Mezheven 2026 da 13:46 UTCresolved

   This issue has been resolved.

1. 8 Mae 2026 da 18:43 UTCinvestigating

   Our team is reviewing a content issue which is preventing lesson plan pages from loading. Our team is investigating the issue and will work to resolve as soon as possible.

2. 8 Mae 2026 da 18:46 UTCinvestigating

   We are continuing to investigate this issue.

3. 8 Mae 2026 da 21:59 UTCidentified

   The issue was identified and the team has verified the fix in our testing environment. We will be deploying a fix to the customer facing environment soon.

4. 8 Mae 2026 da 22:32 UTCresolved

   This issue has been resolved.

1. 24 Cʼhwevrer 2026 da 15:11 UTCidentified

   Students receive a network error modal when trying to submit quizzes and assignments, even when network connection is stable. We have identified a fix.

2. 24 Cʼhwevrer 2026 da 15:27 UTCidentified

   A fix has been deployed for Exams. Quizzes are still unavailable.

3. 24 Cʼhwevrer 2026 da 15:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results. Students can now take Quizzes and Exams in the Outlier LMS.

4. 24 Cʼhwevrer 2026 da 15:53 UTCresolved

   This incident has been resolved.

1. 10 Cʼhwevrer 2026 da 21:58 UTCresolved

   Some customers may have noticed issues loading specific interactive features in Savvas Realize content items. The issue was triggered due to a problem with AWS, impacting many web sites across the Internet including Savvas Realize. The issue is resolved now and our engineers are closely monitoring system performance.

1. 23 Genver 2026 da 17:59 UTCinvestigating

   Some users are reporting issues with logging into Realize. Our team is investigating the issue and will provide an update as soon as possible.

2. 23 Genver 2026 da 18:41 UTCresolved

   This incident has been resolved.

1. 19 Kerzu 2025 da 16:24 UTCidentified

   Some customers may be experiencing issues while logging in to Savvas Realize. To fix this issue, please clear your browser cookies and retry login.

2. 19 Kerzu 2025 da 21:53 UTCresolved

   This incident has been resolved.

1. 3 Kerzu 2025 da 18:01 UTCinvestigating

   Savvas Realize, SuccessMaker, Realize Reader and Realize Admin Reports are experiencing performance issues which may impact users' ability to log in. Our team is reviewing the issue now and working to restore service.

2. 3 Kerzu 2025 da 18:26 UTCinvestigating

   We are continuing to investigate this issue.

3. 3 Kerzu 2025 da 19:00 UTCresolved

   This incident has been resolved. Our web host AWS experienced an issue which impacted Realize along with a number of other web sites. We appreciate your patience with this issue.

1. 18 Du 2025 da 14:09 UTCinvestigating

   Due to a partner outage, students are experiencing an elevated error rate when working through assignments. There are some instances when a student may not be able to get to the course.

2. 18 Du 2025 da 18:37 UTCresolved

   This incident has been resolved.

1. 23 Here 2025 da 17:57 UTCinvestigating

   Customers who access Realize via Easybridge, for example any customer using Single Sign On, will experience an issue logging in right now. Our team is aware of this and working to resolve as soon as possible. If you do receive an error message, you can go to the following URL once the error message displays: https://www.savvasrealize.com/dashboard/viewer

2. 23 Here 2025 da 18:37 UTCresolved

   We've temporarily routed all EasyBridge users directly to Realize. We're still working on restoring full EasyBridge capability to admins and to teachers and students who use EasyBridge to get to other tools like iLit.

1. 20 Here 2025 da 13:46 UTCmonitoring

   Due to an issue with our cloud services provider, users may see slow performing pages and other issues. We are monitoring the situation and in active dialog with our provider to resolve this as soon as possible.

2. 20 Here 2025 da 16:38 UTCmonitoring

   A number of Savvas products may still be experiencing issues due to an ongoing AWS incident. We are working on recovering as soon as possible. You can follow the status of AWS' issues at https://health.aws.amazon.com/health/status

3. 20 Here 2025 da 22:23 UTCmonitoring

   The AWS incident is still ongoing, but most Realize and other Savvas digital products are functioning normally. We are still monitoring the situation with AWS closely.

4. 21 Here 2025 da 01:42 UTCresolved

   This incident has been resolved.

1. 26 Gwengolo 2025 da 22:27 UTCidentified

   We're currently experiencing an unexpected issue that is preventing course assignments from appearing as expected. Our team is actively investigating the issue. We apologize for any inconvenience this may cause and appreciate your patience. We'll keep you updated through this channel and will work to resolve this as quickly as possible. -Outlier by Savvas Platform Management Team

2. 27 Gwengolo 2025 da 17:04 UTCresolved

   This incident has been resolved.

1. 11 Gwengolo 2025 da 16:08 UTCinvestigating

   Savvas Realize users are experiencing slowness when logging in and system instability. Our team is working to resolve this as soon as possible.

2. 11 Gwengolo 2025 da 16:25 UTCmonitoring

   A fix for the issue has been implemented and users are able to login to Realize. Our team continues to monitor the application closely.

3. 11 Gwengolo 2025 da 17:11 UTCresolved

   This incident has been resolved.