Histórico de interrupções do Sectigo

1. 26 Here 2026 da 21:09 UTCresolved

   26 de outubro de 2026 6:44PM UTC Investigating - Sectigo Certificate Manager (SCM) issue: Estamos atualmente investigando desempenho degradado afetando cert-manager.com, onde alguns usuários podem experimentar erros de “Conecção com servidor perdido”. A nossa equipa está a investigar a questão. Forneceremos atualizações adicionais à medida que mais informações estiverem disponíveis. 26 de outubro de 2026 7:42PM Monitoramento UTC - Sectigo Certificate Manager (SCM) questão: Identificamos e corrigimos o problema causando desempenho degradado em cert-manager.com. O serviço está agora totalmente restaurado. Continuaremos monitorando a plataforma para garantir que ela permaneça estável e totalmente operacional. Agradecemos a sua paciência e pedimos desculpa por qualquer inconveniente que isto possa ter causado. Obrigado pela vossa compreensão. 26 de outubro de 2026 9:09PM UTC Resolvido - O problema que causa desempenho degradado em cert-manager.com foi resolvido. Continuamos a monitorizar o serviço para garantir a estabilidade. Pedimos desculpa pela inconveniência e agradecemos-lhe pela sua paciência.

Traduzido automaticamente da atualização oficial do incidente.

1. 6 Here 2026 da 21:02 UTCresolved

   6 de Outubro de 2026 08:40 UTC Investigando - Atualmente estamos investigando um problema impactando a emissão de certificado envolvendo atrasos. Alguns clientes podem experimentar atrasos ou falhas ao tentar emitir certificados. Nossas equipes de engenharia estão ativamente envolvidas e trabalhando para identificar a causa raiz e implementar uma resolução. Serviços afetados: Plataforma de Emissão de Certificados Próxima atualização: Forneceremos uma atualização dentro de 30 minutos ou mais cedo quando mais informações estiverem disponíveis. Contacte o Suporte para mais assistência. 6 de Outubro de 2026 08:49 UTC Identificado - Identificamos a causa básica da emissão do certificado que impacta atrasos. Nossas equipes de engenharia estão trabalhando ativamente na implementação de uma correção. Os clientes podem continuar a experimentar atrasos ou falhas intermitentes durante a emissão do certificado, enquanto a reparação está em andamento. Próxima atualização: Forneceremos outra atualização assim que mais informações estiverem disponíveis. Entre em contato com o Suporte para mais detalhes. 6 de Outubro de 2026 08:52 PM UTC Monitoramento - Foi implementada uma correção para os atrasos do certificado de emissão. Os serviços estão voltando à operação normal, e estamos atualmente monitorando o desempenho do sistema. Próxima atualização: Continuaremos a monitorar e fornecer uma atualização assim que o problema estiver totalmente resolvido. 6 de outubro de 2026 9:02 PM UTC resolvido - Problema foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 2 Here 2026 da 21:43 UTCresolved

   2 de Outubro de 2026 Investigando - Atualmente estamos passando por uma interrupção intermitente de serviço afetando partes de nossos serviços de secticismo. Nossa equipe de engenharia está ativamente investigando o problema e trabalhando para restaurar toda a funcionalidade o mais rápido possível. Entendemos o impacto que isso pode ter em suas operações e apreciamos sua paciência enquanto trabalhamos para uma resolução. Forneceremos atualizações adicionais assim que mais informações estiverem disponíveis. Obrigado pela vossa compreensão. 2 de outubro de 2026 4:16PM Monitoramento UTC - Atualização: Serviço Restaurado A interrupção intermitente do serviço que afecta os nossos serviços parece estar resolvida. Nossa equipe implementou medidas corretivas, e atualmente os serviços estão funcionando normalmente. Continuamos a acompanhar de perto o ambiente para garantir a estabilidade e forneceremos atualizações adicionais, se necessário. Obrigado pela vossa paciência e compreensão. 2 de outubro de 2026 9:43 PM UTC Resolvido - A questão foi resolvida.

Traduzido automaticamente da atualização oficial do incidente.

1. 12 Eost 2026 da 03:46 UTCresolved

   August 12, 2026 3:08AM UTC Investigating - Sectigo is currently experiencing an issue with SAS (Sectigo Authentication Services). Our backend team is actively investigating the incident. As a result, some customers may experience issues logging in to SCM (Sectigo Certificate Manager) or SPP using SAS authentication. Standard username/password logins and IdP (Identity Provider) logins are not affected and continue to operate normally. We are working to resolve the issue as quickly as possible and will provide updates as soon as more information becomes available. For additional information or assistance, please contact Sectigo Support. August 12, 2026 3:46AM UTC Resolved - We have identified and resolved the issue affecting SAS (Sectigo Authentication Services). Customers should now be able to log in to SCM (Sectigo Certificate Manager) and SPP using SAS authentication as expected. Standard username/password logins and IdP (Identity Provider) logins were not affected during this incident. Our teams will continue to closely monitor the service to ensure continued stability. If you experience any further issues, please contact Sectigo Support for assistance.

1. 19 Gouere 2026 da 03:47 UTCresolved

   9 de julho de 2026 06:26 UTC Agendado - Certificado de Sectigo Plataforma de Emissão Manutenção agendada sábado, 18 de julho de 2026; 23:00 UTC. Certificado de Sectigo Plataforma de Emissão Manutenção agendada: • melhorias na confiabilidade dos sistemas Prevemos que nossa plataforma de emissão de certificados estará indisponível por até 3 horas enquanto realizamos essas melhorias no sistema. Entre em contato com seu recurso de suporte Sectigo se você precisar de informações adicionais sobre este evento de manutenção agendado. 18 de julho de 2026 11:00 UTC Active - A manutenção programada está começando. 19 de julho de 2026 1:57AM UTC Active - Atualização de Estado – Atualização de Manutenção Programada: A manutenção programada da Plataforma de Emissão de Certificados de Sectigo está demorando mais do que o esperado. Para permitir que nossas equipes completem o trabalho e realizem verificações finais de validação, estamos estendendo a janela de manutenção por 1 hora adicional. Horário atualizado: 18 de julho de 2026, 11:00 UTC – 19 de julho de 2026, 3:00 UTC Componentes e serviços afetados permanecem inalterados. Pedimos desculpas por qualquer inconveniente e apreciar a sua paciência enquanto completamos essas melhorias de confiabilidade do sistema. Serão fornecidas mais actualizações à medida que estiverem disponíveis. 19 de julho de 2026 2:53AM UTC Active - Atualização de Estado - Manutenção Extendida A janela de manutenção foi estendida por uma hora adicional enquanto nossas equipes continuam a completar atividades de validação pós manutenção. Estado atual: -Estamos fora do modo de falha. - Os serviços públicos de emissão de certificados foram restaurados. -Alguns serviços podem ainda estar intermitentemente indisponível enquanto as atividades finais de validação e recuperação são concluídas. Horário atualizado: 18 de julho de 2026, 11:00 UTC – 19 de julho de 2026, 4:00 UTC Agradecemos sua paciência e forneceremos atualizações adicionais à medida que serviços adicionais forem restaurados. 19 de julho de 2026 3:45 AM UTC Active - Manutenção A manutenção programada completa foi concluída com sucesso. Todos os serviços foram totalmente restaurados e estão funcionando normalmente. Obrigado pela sua paciência durante esta janela de manutenção. 19 de julho de 2026 3:47AM UTC Concluída - A manutenção programada está concluída.

Traduzido automaticamente da atualização oficial do incidente.

1. 17 Mezheven 2026 da 10:00 UTCresolved

   May 18, 2026 2:57PM UTC Scheduled - Sectigo has scheduled the replacement of its Timestamp certificate on June 17, 2026, at 09:00 UTC, with an expected duration of about 60 minutes. During this maintenance, Sectigo will also migrate its timestamp services to a new CA Hierarchy, utilizing our newly established single-purpose timestamping Root CA. No outages are expected. As the new hierarchy has been cross-signed by our longstanding UserTrust Root CA, we do not anticipate any adverse effects. Affected services: http://timestamp.sectigo.com http://timestamp.entrust.net June 17, 2026 9:00AM UTC Active - Scheduled maintenance is starting. June 17, 2026 10:00AM UTC Completed - Scheduled maintenance is complete.

1. 16 Mezheven 2026 da 14:08 UTCresolved

   June 11, 2026 6:28PM UTC Investigating - We are currently investigating an issue impacting certificate issuance involving Delays. Some customers may experience delays or failures when attempting to issue certificates. Our engineering teams are actively engaged and working to identify the root cause and implement a resolution. Affected Services: Certificate Issuance Platform Next Update: We will provide an update within 30 minutes or sooner as more information becomes available. Please contact Support for further assistance. June 11, 2026 7:11PM UTC Identified - We have identified the root cause of the certificate issuance issue impacting delays. Our engineering teams are actively working on implementing a fix. Customers may continue to experience delays or intermittent failures during certificate issuance while remediation is in progress. Next Update: We will provide another update as soon more information becomes available. Please contact Support for further details. June 11, 2026 7:19PM UTC Monitoring - A fix has been implemented for the certificate delays of issuance. Services are returning to normal operation, and we are currently monitoring system performance. Next Update: We will continue to monitor and provide an update once the issue is fully resolved. June 16, 2026 2:08PM UTC Resolved - Issue is resolved.

1. 14 Mezheven 2026 da 01:00 UTCresolved

   June 4, 2026 10:06PM UTC Scheduled - Sectigo Certificate Issuing Platform Scheduled Maintenance Saturday, June 13, 2026; 23:00 UTC. Sectigo Certificate Issuing Platform Scheduled Maintenance: • Minor fixes • Minor improvements We anticipate that our certificate issuing platform will be unavailable for up to 2 hours while we add this additional functionality to the system. Please contact your Sectigo support resource if you require additional information about this scheduled maintenance event. June 13, 2026 11:00PM UTC Active - Scheduled maintenance is starting. June 14, 2026 1:00AM UTC Completed - Scheduled maintenance is complete.

1. 9 Mezheven 2026 da 18:45 UTCresolved

   June 8, 2026 6:04PM UTC Investigating - We are currently investigating an issue impacting certificate issuance involving Delays. Some customers may experience delays or failures when attempting to issue certificates. Our engineering teams are actively engaged and working to identify the root cause and implement a resolution. Affected Services: Certificate Issuance Platform Next Update: We will provide an update within 30 minutes or sooner as more information becomes available. Please contact Support for further assistance. June 8, 2026 6:41PM UTC Identified - We have identified the root cause of the certificate issuance issue impacting delays. Our engineering teams are actively working on implementing a fix. Customers may continue to experience delays or intermittent failures during certificate issuance while remediation is in progress. Next Update: We will provide another update as soon more information becomes available. Please contact Support for further details. June 8, 2026 6:52PM UTC Monitoring - Summary: A fix has been implemented for the certificate delays of issuance. Services are returning to normal operation, and we are currently monitoring system performance. Next Update: We will continue to monitor and provide an update once the issue is fully resolved. June 9, 2026 6:45PM UTC Resolved - Issue is resolved.

1. 6 Mezheven 2026 da 21:00 UTCresolved

   April 28, 2026 6:20PM UTC Scheduled - As part of a long-term project to provide infrastructure that will continue to scale with growing demand, Sectigo will perform a datacenter switchover - Date: Saturday June 6th, 2026 - Start Time: 9:00am UTC (5:00 AM ET/2:00 AM PT) - End Time: 9:00 PM UTC (5:00 PM ET/2:00 PM PT) - Duration: Up to 12 hours This switchover is estimated to run approximately twelve hours, during which time some Sectigo services will be - Unavailable Services: - SCM user interface, - Sectigo’s partner ordering APIs - Issuance of new certificates. CRL and OCSP will not be affected by this maintenance. We expect all services to resume normal operation immediately after the switchover. June 6, 2026 9:00AM UTC Active - Scheduled maintenance is starting. June 6, 2026 9:00PM UTC Completed - Scheduled maintenance is complete.

1. 31 Mae 2026 da 01:00 UTCresolved

   May 21, 2026 9:02PM UTC Scheduled - Sectigo Certificate Issuing Platform Scheduled Maintenance Saturday, May 30, 2026; 23:00 UTC. Sectigo Certificate Issuing Platform Scheduled Maintenance: • Redesign of the Document Upload Page • SASP Sectigo Logo/Color Rebrand • Minor fixes • Minor improvements We anticipate that our certificate issuing platform will be unavailable for up to 2 hours while we add this additional functionality to the system. Please contact your Sectigo support resource if you require additional information about this scheduled maintenance event. May 30, 2026 11:00PM UTC Active - Scheduled maintenance is starting. May 31, 2026 1:00AM UTC Completed - Scheduled maintenance is complete.

1. 23 Mae 2026 da 13:00 UTCresolved

   May 15, 2026 6:49PM UTC Scheduled - The SCM 26.5 release includes the following enhancements and fixes: - SCM now supports the DNS TXT Record with the Persistent Value DCV method. (SCM-13418) - Enrollment for VMC/CMC certificates has been refined; CSRs are no longer required, and the final logo can be downloaded if validation modifies it. (SCM-14111) - ACL management has been enhanced to show all applicable ACLs at each level. (SCM-9240) - ACLs can now be disabled without being deleted to help with troubleshooting access issues. (SCM-812) - New REST API resource to manage ACLs. (SCM-11054) - Improved SSL/Mark certificate enrollment wizard to show additional domain licensing information. (SCM-14160) - Certificate expiry notifications can now target a specific certificate profile for all certificate types. (SCM-14058) - Improved filtering on Azure accounts in the UI and REST API. (SCM-14237) - Improved SSL certificate REST API list/detail responses and added a new expiresIn filter. (SCM-14213) - The TTL value of DNS records can now be configured per DNS Connector. (SCM-14218) - When renewing or replacing an SSL certificate via REST API, domains included in a CSR were not sanitized in the same way as in the original request. This could result in domain mismatches being detected incorrectly. (SCM-14047) - Improved handling of the Allowed Key Types attribute on MS CA certificate profiles. All lengths shorter than the minimum key size in the ADCS template are removed. (SCM-13866) - Details about HTTP/DNS entry names needed for VMC/CMC domain validation incorrectly showed the Sectigo domains instead of the issuing CA. (SCM-14114) - Improved handling of long username/password and SSH key passphrases. The maximum supported value is now 256 characters. (SCM-14198) - The label indicating that a domain's DCV was automated via DNS Connector was not displaying correctly. (SCM-14358) - Custom fields did not appear/disappear properly on enrollment forms when they were added/removed within SCM. (SCM-14251) - Dashboard cards for certificate types were shown even when the customer and/or admin had no access to them. (SCM-14039) May 23, 2026 11:02AM UTC Active - Maintenance is starting. May 23, 2026 1:00PM UTC Completed - Maintenance is complete.

1. 23 Mae 2026 da 11:02 UTCresolved

   May 15, 2026 6:47PM UTC Scheduled - The SCM 26.5 release includes the following enhancements and fixes: - SCM now supports the DNS TXT Record with the Persistent Value DCV method. (SCM-13418) - Enrollment for VMC/CMC certificates has been refined; CSRs are no longer required, and the final logo can be downloaded if validation modifies it. (SCM-14111) - ACL management has been enhanced to show all applicable ACLs at each level. (SCM-9240) - ACLs can now be disabled without being deleted to help with troubleshooting access issues. (SCM-812) - New REST API resource to manage ACLs. (SCM-11054) - Improved SSL/Mark certificate enrollment wizard to show additional domain licensing information. (SCM-14160) - Certificate expiry notifications can now target a specific certificate profile for all certificate types. (SCM-14058) - Improved filtering on Azure accounts in the UI and REST API. (SCM-14237) - Improved SSL certificate REST API list/detail responses and added a new expiresIn filter. (SCM-14213) - The TTL value of DNS records can now be configured per DNS Connector. (SCM-14218) - When renewing or replacing an SSL certificate via REST API, domains included in a CSR were not sanitized in the same way as in the original request. This could result in domain mismatches being detected incorrectly. (SCM-14047) - Improved handling of the Allowed Key Types attribute on MS CA certificate profiles. All lengths shorter than the minimum key size in the ADCS template are removed. (SCM-13866) - Details about HTTP/DNS entry names needed for VMC/CMC domain validation incorrectly showed the Sectigo domains instead of the issuing CA. (SCM-14114) - Improved handling of long username/password and SSH key passphrases. The maximum supported value is now 256 characters. (SCM-14198) - The label indicating that a domain's DCV was automated via DNS Connector was not displaying correctly. (SCM-14358) - Custom fields did not appear/disappear properly on enrollment forms when they were added/removed within SCM. (SCM-14251) - Dashboard cards for certificate types were shown even when the customer and/or admin had no access to them. (SCM-14039) May 23, 2026 9:00AM UTC Active - Maintenance is starting. May 23, 2026 11:02AM UTC Completed - Maintenance is complete.