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    Histórico de interrupções do Section

    50 Section incidents · Meurzh 2021 — official updates, affected components, duration and resolution details.

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    Connectivity issues with Section Anycast network

    Início 20 Cʼhwevrer 2026 da 18:45 UTC · 5h 6m

    OutageMajor incident
    Componentes afetados
    Anycast
    1. 20 Cʼhwevrer 2026 da 18:59 UTCinvestigating

      Section is currently experiencing connectivity issues with the Section Anycast network. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 20 Cʼhwevrer 2026 da 19:19 UTCidentified

      We’ve identified an issue with an upstream partner that is affecting the Section Anycast network.

    3. 20 Cʼhwevrer 2026 da 19:34 UTCmonitoring

      We have followed mitigation steps provided by our upstream partner to readvertise affected IP prefixes. We are now seeing traffic levels stabilize and connectivity issues beginning to resolve across the network. We will continue to monitor the situation closely to ensure full stability.

    4. 20 Cʼhwevrer 2026 da 19:44 UTCmonitoring

      We are now seeing connectivity and traffic flow return to normal levels. We will continue to monitor to ensure the stability of these routes.

    5. 20 Cʼhwevrer 2026 da 19:47 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 20 Cʼhwevrer 2026 da 21:04 UTCmonitoring

      While we await a final resolution from our upstream partner regarding the broader incident, our services are currently operating normally. We will continue to monitor the situation until their investigation is fully concluded.

    7. 20 Cʼhwevrer 2026 da 23:56 UTCresolved

      The incident has been resolved. Our upstream partner has also officially concluded their investigation and closed the underlying incident. We have verified that all services are operating at expected performance levels and have now concluded our monitoring period. We apologize for the disruption and appreciate your patience while we worked toward this resolution.

    Section Management Console Issues

    Início 23 Genver 2024 da 17:54 UTC · 23m

    Pending
    Componentes afetados
    ConsoleAPI
    1. 23 Genver 2024 da 17:54 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 23 Genver 2024 da 18:17 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    Início 30 Here 2023 da 20:21 UTC · 2h 20m

    Pending
    Componentes afetados
    Console
    1. 30 Here 2023 da 20:21 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 30 Here 2023 da 20:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 Here 2023 da 20:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 Here 2023 da 22:40 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    Início 17 Here 2023 da 22:54 UTC · 31m

    OutageMajor incident
    Componentes afetados
    ConsoleAPI
    1. 17 Here 2023 da 22:54 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 17 Here 2023 da 22:55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 17 Here 2023 da 23:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 Here 2023 da 23:25 UTCresolved

      This incident has been resolved.

    Aperture certificate and Console access issues

    Início 6 Gouere 2023 da 18:23 UTC · 22m

    OutageCritical incident
    Componentes afetados
    ConsoleAPI
    1. 6 Gouere 2023 da 18:23 UTCinvestigating

      We are currently investigating this issue.

    2. 6 Gouere 2023 da 18:23 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 Gouere 2023 da 18:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 6 Gouere 2023 da 18:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 6 Gouere 2023 da 18:45 UTCresolved

      This incident has been resolved.

    Section Console unavailable

    Início 19 Ebrel 2023 da 23:23 UTC · 1h 26m

    OutageMajor incident
    Componentes afetados
    Console
    1. 19 Ebrel 2023 da 23:23 UTCinvestigating

      We are currently investigating this issue.

    2. 20 Ebrel 2023 da 00:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 Ebrel 2023 da 00:49 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    Início 8 Ebrel 2023 da 00:47 UTC · 3h 19m

    Pending
    Componentes afetados
    ConsoleAPI
    1. 8 Ebrel 2023 da 00:47 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 8 Ebrel 2023 da 01:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 Ebrel 2023 da 03:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 8 Ebrel 2023 da 03:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 8 Ebrel 2023 da 04:07 UTCresolved

      This incident has been resolved.

    Degraded Service with Section Anycast Network

    Início 20 Kerzu 2022 da 15:18 UTC · 2h 19m

    IssuesMinor incident
    Componentes afetados
    AnycastCalifornia
    1. 20 Kerzu 2022 da 15:18 UTCinvestigating

      Section is currently experiencing degraded performance with the Section Anycast network. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 20 Kerzu 2022 da 15:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 Kerzu 2022 da 15:33 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 20 Kerzu 2022 da 17:36 UTCresolved

      This incident has been resolved.

    Degraded Service in AWS US-EAST2 Region (Ohio)

    Início 5 Kerzu 2022 da 20:46 UTC · 42m

    OutageMajor incident
    1. 5 Kerzu 2022 da 20:46 UTCidentified

      Section is currently tracking an issue in AWS US-East 2 region that is currently impacting multiple customers. See here for more details: https://health.aws.amazon.com/health/status Section has automatically routed customer traffic away from this AWS POP however if customer origins are deployed in this region they will be experiencing 522 and 524 errors. Updates will continue to be provided on the status of this issue.

    2. 5 Kerzu 2022 da 21:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 Kerzu 2022 da 21:28 UTCresolved

      AWS has resolved the issue with AWS US-East-2 (Ohio) For more information please reference the AWS health status page here: https://health.aws.amazon.com/health/status

    Degraded performance within AWS PoPs

    Início 16 Du 2022 da 10:12 UTC · 6h 13m

    IssuesMinor incident
    Componentes afetados
    LondonOregon
    1. 16 Du 2022 da 10:12 UTCinvestigating

      We are currently investigating an issue with several AWS PoPs in North America & Europe

    2. 16 Du 2022 da 11:16 UTCinvestigating

      Section Engineers continue to work on this issue with urgency. Updates will continue to be provided until the issue has been resolved.

    3. 16 Du 2022 da 12:08 UTCinvestigating

      We are continuing to investigate this issue. Updates will continue to be provided until the issue has been resolved.

    4. 16 Du 2022 da 13:09 UTCmonitoring

      A fix has been implemented, and we are currently monitoring the results.

    5. 16 Du 2022 da 16:26 UTCresolved

      This incident has been resolved.

    DNS Resolution Issues

    Início 14 Du 2022 da 02:37 UTC · 9m

    OutageMajor incident
    Componentes afetados
    SydneyDNS
    1. 14 Du 2022 da 02:37 UTCinvestigating

      Section is currently experiencing experiencing DNS related issues. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 14 Du 2022 da 02:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14 Du 2022 da 02:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 Du 2022 da 02:46 UTCresolved

      This incident has been resolved.

    Control Plane Degradation

    Início 9 Du 2022 da 06:15 UTC · 26m

    IssuesMinor incident
    Componentes afetados
    ConsoleAPI
    1. 9 Du 2022 da 06:15 UTCinvestigating

      On Nov 9th starting at 03:15 UTC, Section began experiencing degradation in its control plane. This would affect the time it takes for updates to reach the Points of Presence. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 9 Du 2022 da 06:41 UTCresolved

      This incident has been resolved.

    User interface and APIs slow

    Início 13 Here 2022 da 19:39 UTC · 28m

    IssuesMinor incident
    Componentes afetados
    Console
    1. 13 Here 2022 da 19:39 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 13 Here 2022 da 19:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 Here 2022 da 20:06 UTCresolved

      This incident has been resolved.

    New Project Creation API Issues

    Início 11 Here 2022 da 19:22 UTC · 23m

    OutageMajor incident
    Componentes afetados
    ConsoleAPI
    1. 11 Here 2022 da 19:22 UTCidentified

      Users are unable to create new Projects on the Section platform. We have identified the issue and a fix is in progress.

    2. 11 Here 2022 da 19:45 UTCresolved

      This incident has been resolved.

    Management Console and API features unavailable

    Início 19 Gwengolo 2022 da 17:06 UTC · 1h 2m

    OutageMajor incident
    Componentes afetados
    Console
    1. 19 Gwengolo 2022 da 17:06 UTCinvestigating

      We are currently investigating this issue.

    2. 19 Gwengolo 2022 da 17:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19 Gwengolo 2022 da 17:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19 Gwengolo 2022 da 18:08 UTCresolved

      This incident has been resolved.

    Section KEI Dashboard Issues

    Início 15 Gwengolo 2022 da 20:22 UTC · 54m

    IssuesMinor incident
    Componentes afetados
    Console
    1. 15 Gwengolo 2022 da 20:22 UTCinvestigating

      Section is currently experiencing issues with our KEI Management Console. End-users may experience issues with accessing the console or performing certain functions. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 15 Gwengolo 2022 da 21:16 UTCresolved

      This incident has been resolved.

    Degraded Service in AU Melbourne

    Início 13 Gwengolo 2022 da 02:04 UTC · 4h 17m

    IssuesMinor incident
    Componentes afetados
    Melbourne
    1. 13 Gwengolo 2022 da 02:04 UTCinvestigating

      We are currently investigating this issue.

    2. 13 Gwengolo 2022 da 02:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13 Gwengolo 2022 da 02:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 Gwengolo 2022 da 06:21 UTCresolved

      This incident has been resolved.

    New logins to console.section.io may be slow or error

    Início 7 Gwengolo 2022 da 22:31 UTC · 27m

    IssuesMinor incident
    Componentes afetados
    Console
    1. 7 Gwengolo 2022 da 22:31 UTCidentified

      Users that are not already logged in to console.section.io and are attempting to login may experience slowness or errors and will need to retry. Already logged in users should not be affected. Logins to aperture.section.io should not be affected. The issue has been identified and mitigations are being prepared.

    2. 7 Gwengolo 2022 da 22:58 UTCresolved

      This incident has been resolved.

    KEI API unavailable

    Início 7 Gwengolo 2022 da 00:55 UTC · 2h 47m

    OutageMajor incident
    Componentes afetados
    API
    1. 7 Gwengolo 2022 da 00:55 UTCinvestigating

      On Wednesday, 2022-09-07 starting at 12:40 UTC, Section began experiencing the KEI API endpoint being unavailable. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 7 Gwengolo 2022 da 01:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7 Gwengolo 2022 da 02:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 Gwengolo 2022 da 02:11 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 7 Gwengolo 2022 da 03:41 UTCresolved

      This incident has been resolved.

    KEI Add Project is currently unavailable

    Início 6 Gwengolo 2022 da 03:22 UTC · 51m

    IssuesMinor incident
    Componentes afetados
    Console
    1. 6 Gwengolo 2022 da 03:22 UTCinvestigating

      We are currently investigating the issue

    2. 6 Gwengolo 2022 da 03:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 Gwengolo 2022 da 04:14 UTCresolved

      KEI projects can be created as documented here https://www.section.io/docs/get-started/create-environment/