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    Histórico de interrupções do Sezzle

    51 Sezzle incidents · Gwengolo 2019 — official updates, affected components, duration and resolution details.

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    Erros de API elevados

    Início 19 Here 2026 da 00:13 UTC · 33m

    OutageMajor incident
    Componentes afetados
    Sezzle Gateway APISezzle Core API
    1. 19 Here 2026 da 00:13 UTCinvestigating

      Estamos tendo taxas de erro elevadas em nossas APIs Gateway e core.

    2. 19 Here 2026 da 00:19 UTCinvestigating

      Continuamos a investigar esta questão.

    3. 19 Here 2026 da 00:19 UTCidentified

      A questão foi identificada e está a ser implementada uma solução.

    4. 19 Here 2026 da 00:19 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    5. 19 Here 2026 da 00:45 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Service degradation

    Início 5 Gouere 2026 da 17:52 UTC · 1h 40m

    OutageCritical incident
    Componentes afetados
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 5 Gouere 2026 da 17:52 UTCinvestigating

      We are currently investigating this issue.

    2. 5 Gouere 2026 da 18:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5 Gouere 2026 da 18:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 Gouere 2026 da 18:53 UTCmonitoring

      We have made updates and have seen operational improvements for Sezzle Gateway and Sezzle Dashboards. Minor degraded performance remains on Sezzle Core API

    5. 5 Gouere 2026 da 19:32 UTCresolved

      This incident has been resolved.

    Service degradation

    Início 3 Mae 2026 da 19:00 UTC · 0m

    IssuesMinor incident
    1. 3 Mae 2026 da 19:50 UTCresolved

      A service degradation between 2:05 PM CT and 2:35 PM CT caused elevated error rates with checkouts. The issue has been identified and resolved.

    Delayed SMS Delivery for AT&T Subscribers

    Início 18 Ebrel 2026 da 03:34 UTC · 2h 10m

    IssuesMinor incident
    Componentes afetados
    Sezzle WebsiteSezzle Dashboards
    1. 18 Ebrel 2026 da 03:34 UTCmonitoring

      We have learned of an incident between Twilio and AT&T that is impacting SMS deliverability for One Time Passwords: https://status.twilio.com/

    2. 18 Ebrel 2026 da 05:44 UTCresolved

      We are seeing One Time Passwords from AT&T delivery successfully now. This incident has been resolved.

    Service Outage

    Início 9 Cʼhwevrer 2026 da 19:03 UTC · 49m

    OutageMajor incident
    Componentes afetados
    Sezzle Gateway APISezzle Core API
    1. 9 Cʼhwevrer 2026 da 19:12 UTCinvestigating

      We are currently investigating this issue.

    2. 9 Cʼhwevrer 2026 da 19:30 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9 Cʼhwevrer 2026 da 19:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 Cʼhwevrer 2026 da 19:36 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 9 Cʼhwevrer 2026 da 19:52 UTCresolved

      This incident has been resolved.

    Service Outage

    Início 29 Genver 2026 da 22:55 UTC · 37m

    Pending
    Componentes afetados
    Sezzle Gateway APISezzle WebsiteSezzle DashboardsSezzle Core API
    1. 29 Genver 2026 da 23:14 UTCinvestigating

      We are currently investigating this issue.

    2. 29 Genver 2026 da 23:15 UTCinvestigating

      We are continuing to investigate this issue.

    3. 29 Genver 2026 da 23:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 29 Genver 2026 da 23:15 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 29 Genver 2026 da 23:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 29 Genver 2026 da 23:21 UTCmonitoring

      We are continuing to monitor for any further issues.

    7. 29 Genver 2026 da 23:32 UTCresolved

      This incident has been resolved.

    Checkout Service Interruption

    Início 2 Genver 2026 da 17:27 UTC · 5m

    OutageMajor incident
    Componentes afetados
    Sezzle Gateway API
    1. 2 Genver 2026 da 17:27 UTCinvestigating

      We have identified the issue and a rollback is underway

    2. 2 Genver 2026 da 17:28 UTCidentified

      The issue has been identified and a solution is being merged

    3. 2 Genver 2026 da 17:28 UTCinvestigating

      We are currently investigating this issue.

    4. 2 Genver 2026 da 17:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2 Genver 2026 da 17:32 UTCresolved

      This incident has been resolved.

    Service Outage

    Início 23 Gouere 2025 da 16:55 UTC · 15m

    OutageMajor incident
    Componentes afetados
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 23 Gouere 2025 da 16:55 UTCinvestigating

      Our team has identified an issue that is causing some of our services to be unavailable.

    2. 23 Gouere 2025 da 16:59 UTCidentified

      A faulty query was recently merged and has been reverted.

    3. 23 Gouere 2025 da 17:05 UTCmonitoring

      We have merged a fix for the issue, and we're seeing successful requests

    4. 23 Gouere 2025 da 17:11 UTCresolved

      All services are fully operational again

    System outage

    Início 18 Cʼhwevrer 2025 da 08:22 UTC · 3h 54m

    OutageCritical incident
    Componentes afetados
    Sezzle Gateway APISezzle Core API
    1. 18 Cʼhwevrer 2025 da 08:22 UTCinvestigating

      We are currently investigating this issue.

    2. 18 Cʼhwevrer 2025 da 08:34 UTCinvestigating

      Mitigation efforts put in place and partial recovery

    3. 18 Cʼhwevrer 2025 da 09:55 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 18 Cʼhwevrer 2025 da 10:35 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 18 Cʼhwevrer 2025 da 12:11 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 18 Cʼhwevrer 2025 da 12:16 UTCresolved

      This incident has been resolved.

    System Outage

    Início 28 Here 2024 da 17:35 UTC · 1h 5m

    OutageCritical incident
    Componentes afetados
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 28 Here 2024 da 17:35 UTCinvestigating

      We are experiencing a system outage. We are actively identifying the issue and trying to deploy a fix.

    2. 28 Here 2024 da 17:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 28 Here 2024 da 18:40 UTCresolved

      We have identified and resolve the issue. Overall impact was between 12:03 and 12:38 CT.

    Sezzle Checkout and App are experiencing outages

    Início 17 Here 2024 da 14:52 UTC · 55m

    IssuesMinor incident
    Componentes afetados
    Sezzle Core API
    1. 17 Here 2024 da 14:52 UTCinvestigating

      We are currently investigating this issue.

    2. 17 Here 2024 da 14:58 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 Here 2024 da 14:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 Here 2024 da 15:47 UTCresolved

      This incident has been resolved.

    Sezzle Checkout and App are experiencing outages

    Início 12 Gwengolo 2024 da 21:53 UTC · 22m

    OutageMajor incident
    Componentes afetados
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 12 Gwengolo 2024 da 21:53 UTCinvestigating

      We are currently investigating this issue.

    2. 12 Gwengolo 2024 da 22:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 Gwengolo 2024 da 22:15 UTCresolved

      This incident has been resolved.

    System outage

    Início 29 Eost 2024 da 09:37 UTC · 54m

    OutageCritical incident
    Componentes afetados
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 29 Eost 2024 da 09:37 UTCinvestigating

      We are currently investigating an issue.

    2. 29 Eost 2024 da 09:56 UTCinvestigating

      We have identified the issue as due to an incident impacting our hosting provider, AWS. They report signs of recovery, and will provide updates within 30 minutes.

    3. 29 Eost 2024 da 10:30 UTCinvestigating

      The issue has been resolved.

    4. 29 Eost 2024 da 10:31 UTCresolved

      This incident has been resolved.

    Sezzle App is experiencing login issues

    Início 28 Eost 2024 da 22:00 UTC · 39m

    OutageMajor incident
    Componentes afetados
    Sezzle Dashboards
    1. 28 Eost 2024 da 22:00 UTCinvestigating

      We are currently investigating this issue.

    2. 28 Eost 2024 da 22:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 Eost 2024 da 22:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 Eost 2024 da 22:39 UTCresolved

      This incident has been resolved.

    internal server issues on core APIs

    Início 31 Gouere 2024 da 21:46 UTC · 49m

    OutageMajor incident
    Componentes afetados
    Sezzle Gateway APISezzle WebsiteSezzle DashboardsSezzle Core API
    1. 31 Gouere 2024 da 21:46 UTCinvestigating

      We are currently investigating this issue.

    2. 31 Gouere 2024 da 21:46 UTCidentified

      We have identified the issue and applying the fix now.

    3. 31 Gouere 2024 da 21:50 UTCmonitoring

      A fix has been applied and we are monitoring the results

    4. 31 Gouere 2024 da 22:34 UTCresolved

      This incident has been resolved.

    Timeouts on a subset of Sezzle virtual card authorizations

    Início 30 Gouere 2024 da 16:19 UTC · 35m

    IssuesMinor incident
    Componentes afetados
    Sezzle Core API
    1. 30 Gouere 2024 da 16:19 UTCinvestigating

      We are currently investigating this issue.

    2. 30 Gouere 2024 da 16:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 Gouere 2024 da 16:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 Gouere 2024 da 16:54 UTCresolved

      This incident has been resolved. A small subset of Virtual Card authorizations experienced timeouts during the incident period.

    Elevated errors with gift card purchases

    Início 19 Gouere 2024 da 13:38 UTC · 5h 12m

    Pending
    1. 19 Gouere 2024 da 13:38 UTCidentified

      The issue has been identified as related to the global Microsoft cloud outage, we are monitoring the situation.

    2. 19 Gouere 2024 da 18:49 UTCidentified

      The issue has been resolved, and we're continuing to monitor

    3. 19 Gouere 2024 da 18:50 UTCresolved

      This incident has been resolved.

    3rd Party Font Provider Incident

    Início 25 Ebrel 2024 da 20:23 UTC · 1h 50m

    Pending
    Componentes afetados
    Sezzle WebsiteSezzle Dashboards
    1. 25 Ebrel 2024 da 20:23 UTCinvestigating

      An incident is occurring with a 3rd party provider. We will have minor UI inconsistencies until they have resolved their incident.

    2. 25 Ebrel 2024 da 21:42 UTCmonitoring

      Third party provider indicated the issue is resolved. Will be monitoring for the next 30 minutes

    3. 25 Ebrel 2024 da 22:13 UTCresolved

      This incident has been resolved.

    System performance issue

    Início 15 Cʼhwevrer 2024 da 15:38 UTC · 1h 22m

    OutageCritical incident
    Componentes afetados
    Sezzle Core API
    1. 15 Cʼhwevrer 2024 da 15:38 UTCinvestigating

      We are currently investigating this issue.

    2. 15 Cʼhwevrer 2024 da 15:55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 15 Cʼhwevrer 2024 da 16:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 15 Cʼhwevrer 2024 da 16:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 15 Cʼhwevrer 2024 da 17:01 UTCresolved

      This incident has been resolved.

    Service interruption

    Início 31 Genver 2024 da 16:51 UTC · 50m

    OutageMajor incident
    Componentes afetados
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 31 Genver 2024 da 17:05 UTCinvestigating

      We are currently investigating this issue.

    2. 31 Genver 2024 da 17:05 UTCidentified

      Identified the issue and have made updates to fix the underlying issue.

    3. 31 Genver 2024 da 17:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31 Genver 2024 da 17:41 UTCresolved

      This incident has been resolved.