Histórico de interrupções do Sf Fire Credit Union

1. 18 Gouere 2026 da 00:31 UTCinvestigating

   Os serviços bancários online e móveis estão atualmente indisponível. Estamos trabalhando ativamente para resolver o problema e compartilharemos atualizações o mais rápido possível. Pedimos desculpa por qualquer inconveniente.

2. 18 Gouere 2026 da 00:42 UTCidentified

   Online e Mobile Banking já estão disponíveis. No entanto, Zelle®, Bill Pay e Gestão de Cartões permanecem indisponível. Nossa equipe está trabalhando ativamente para resolver o problema o mais rápido possível. Pedimos desculpas pela inconveniência e forneceremos atualizações à medida que mais informações ficam disponíveis.

3. 18 Gouere 2026 da 01:51 UTCresolved

   As questões que impactam os serviços bancários online e móveis foram resolvidas. Agora estão disponíveis serviços incluindo Zelle®, Bill Pay e Gestão de Cartões. Pedimos sinceras desculpas pela inconveniência e apreciamos sua paciência enquanto trabalhamos para resolver o problema. Obrigado pela vossa compreensão.

Traduzido automaticamente da atualização oficial do incidente.

1. 29 Mezheven 2026 da 22:47 UTCidentified

   Due to a power outage, our Main Branch located at 3201 California St., will be temporarily closed. We expect the branch to re-open and resume normal operations on June 30th, 2026. We apologize for any inconvenience this may cause. Please visit our website or online banking for alternate locations.

2. 30 Mezheven 2026 da 01:14 UTCresolved

   The temporary closure of our Main Branch has been resolved. The branch will reopen and resume normal business hours on Tuesday, June 30th. Thank you for your patience.

1. 6 Mae 2026 da 00:18 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 6 Mae 2026 da 01:30 UTCresolved

   We’re happy to report that the issue affecting online and mobile banking has been resolved. We will continue to closely monitor systems to ensure services remain stable. If you experience any additional issues, please don’t hesitate to contact us. Thank you for your patience and understanding.

1. 5 Mae 2026 da 14:29 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 5 Mae 2026 da 17:13 UTCidentified

   We’ve identified the issue impacting online banking and are actively working to resolve it as quickly as possible. We’ll continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.

3. 5 Mae 2026 da 18:01 UTCresolved

   We’re pleased to share that the issue impacting online and mobile banking has been resolved. We are actively monitoring performance to ensure continued stability. If you experience any further issues, please don’t hesitate to reach out. Thank you for your patience.

1. 23 Genver 2026 da 16:04 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 23 Genver 2026 da 16:14 UTCresolved

   This incident has been resolved. We appreciate your patience.

1. 22 Here 2025 da 21:08 UTCinvestigating

   We’re currently experiencing service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions. Our teams are working to restore full service as quickly as possible. We will provide updates to this alert as we receive them and apologize for the inconvenience.

2. 23 Here 2025 da 00:31 UTCresolved

   The service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions have been resolved. We appreciate your patience.

1. 20 Here 2025 da 17:48 UTCidentified

   We are currently experiencing issues due to an Amazon Web Services (AWS) disruption. Some of our systems including phone, chat, Phoenix, and online/mobile banking, are being impacted by the outage. The wires feature will be temporarily unavailable until the issue is resolved. Thank you for your patience.

2. 20 Here 2025 da 23:39 UTCresolved

   This issue has been resolved. Online and mobile banking are now available, and the wires feature has been restored. We appreciate your patience.

1. 8 Here 2025 da 19:27 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 8 Here 2025 da 20:26 UTCinvestigating

   We are continuing to investigate this issue. Thank you for your patience.

3. 8 Here 2025 da 21:23 UTCmonitoring

   A fix has been implemented for this issue, and we are continuing to monitor to ensure it is fully resolved. Thank you for your patience.

4. 8 Here 2025 da 22:46 UTCresolved

   This incident has been resolved. Thank you for your patience.

1. 8 Here 2025 da 17:13 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 8 Here 2025 da 17:43 UTCresolved

   This incident has been resolved.

1. 12 Gwengolo 2025 da 02:14 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.

2. 12 Gwengolo 2025 da 02:18 UTCinvestigating

   We are continuing to investigate this issue.

3. 12 Gwengolo 2025 da 02:36 UTCresolved

   This issue has been resolved. Thank you for your patience.

1. 10 Gwengolo 2025 da 19:47 UTCinvestigating

   Statements and check images are currently unavailable. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.

2. 10 Gwengolo 2025 da 21:41 UTCresolved

   This incident has been resolved.

1. 28 Eost 2025 da 17:48 UTCinvestigating

   We are currently experiencing an issue with Online & Mobile Banking logins. Two-factor authentication and one-time passcodes are not being delivered, which may prevent some members from logging in. Members using biometric login or those not prompted for a passcode should not be affected. Our team is actively working to resolve this as quickly as possible. We apologize for any inconvenience this may cause. If you need immediate assistance, please contact us via Live Chat or call us at 415-678-4800.

2. 28 Eost 2025 da 21:17 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 28 Eost 2025 da 21:25 UTCresolved

   This incident has been resolved.

1. 13 Mezheven 2025 da 22:42 UTCinvestigating

   Due to a plumbing issue, our Stonestown Branch will be temporarily closed. We expect the branch to re-open and resume normal operations on Tuesday, June 17th. We apologize for any inconvenience this may cause. Please visit our website, sffirecu.org for alternate locations and for updates.

2. 13 Mezheven 2025 da 22:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13 Mezheven 2025 da 22:46 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 13 Mezheven 2025 da 23:05 UTCmonitoring

   The Stonestown Branch will also be closed on Saturday, June 14th. We apologize for any inconvenience this may cause.

5. 16 Mezheven 2025 da 15:35 UTCmonitoring

   The branch closure has been extended and will remain closed today, Monday, June 16th. We anticipate reopening tomorrow, Tuesday, June 17th, and will share further updates by the end of the day.

6. 16 Mezheven 2025 da 23:51 UTCmonitoring

   The branch closure has been extended and will remain closed tomorrow, Tuesday, June 17th. We apologize for the continued inconvenience and will provide another update as soon as we have more information.

7. 20 Mezheven 2025 da 18:52 UTCresolved

   We’re pleased to share that the branch has reopened and has resumed normal operations. Thank you for your patience and understanding during the closure.

1. 12 Mezheven 2025 da 19:42 UTCinvestigating

   We're currently experiencing an issue with Mobile Deposit and are working to resolve it as quickly as possible. We apologize for the inconvenience and thank you for your patience.

2. 12 Mezheven 2025 da 20:21 UTCresolved

   The Mobile Deposit issue has been resolved. We appreciate your patience.

1. 10 Meurzh 2025 da 20:51 UTCinvestigating

   We are currently experiencing issues with opening new accounts in online and mobile banking. We apologize for the inconvenience and appreciate your patience.

2. 11 Meurzh 2025 da 00:35 UTCresolved

   This incident has been resolved.

1. 10 Meurzh 2025 da 20:39 UTCinvestigating

   The Card Management services in online and mobile banking are temporarily unavailable. We apologize for the inconvenience and appreciate your patience.

2. 10 Meurzh 2025 da 20:52 UTCinvestigating

   We are continuing to investigate this issue.

3. 11 Meurzh 2025 da 00:35 UTCresolved

   This incident has been resolved.

1. 21 Cʼhwevrer 2025 da 18:27 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 21 Cʼhwevrer 2025 da 19:46 UTCresolved

   This incident has been resolved.

1. 22 Du 2024 da 18:27 UTCinvestigating

   The Card Management services such as travel notices, updating PIN, & temporarily blocking/unblocking a card, are temporarily unavailable. We appreciate your patience as we work to resolve this matter.

2. 23 Du 2024 da 00:47 UTCinvestigating

   We are continuing to investigate this issue.

3. 23 Du 2024 da 00:48 UTCresolved

   This incident has been resolved.

1. 13 Gwengolo 2024 da 02:58 UTCinvestigating

   Online & Mobile Banking is temporarily unavailable. We apologize for any inconvenience this may cause.

2. 13 Gwengolo 2024 da 05:26 UTCresolved

   Online & Mobile Banking is now available. We apologize for any inconvenience and thank you for your patience.

1. 30 Mae 2024 da 18:26 UTCinvestigating

   We are currently investigating an issue with our Card Management feature in Online & Mobile Banking. We apologize for any inconvenience and we are working to restore services as soon as possible.

2. 30 Mae 2024 da 23:14 UTCresolved

   This incident has been resolved.