Histórico de interrupções do Shipcloud

1. 21 Here 2026 da 15:06 UTCmonitoring

   ** Aviso de segurança – Ameaça de segurança global do PHP** Estamos cientes de uma ameaça de segurança global emergente afetando aplicativos baseados no PHP e estamos acompanhando de perto a situação. As nossas aplicações principais, **shipcloud.io** e **shipcloud.com**, permanecem totalmente operacionais e não são afetadas por esta ameaça. Estamos monitorando ativamente a situação e forneceremos atualizações conforme necessário. Obrigado pela vossa compreensão.

2. 28 Here 2026 da 10:38 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 20 Here 2026 da 06:51 UTCresolved

   A fim de continuar fornecendo-lhe um serviço seguro e confiável, DPD estará realizando na quarta-feira, 21 de outubro de 2026, das 15h às 16h (CEST). Durante este tempo, o sistema API DPD DE Web Service permanecerá disponível, mas pode haver breves interrupções de serviço. Por favor, leve isso em conta ao planejar seu trabalho. Esta manutenção destina-se a melhorar as medidas de segurança do DPD e proteger os seus dados. O DPD está a fazer tudo o que pode para manter a interrupção o mais breve possível, e agradecemos a vossa compreensão.

Traduzido automaticamente da atualização oficial do incidente.

1. 2 Mezheven 2026 da 11:37 UTCidentified

   We are currently observing limited availability of DHL Returns functionality and are actively investigating.

2. 2 Mezheven 2026 da 12:26 UTCresolved

   This incident has been resolved.

1. 13 Mae 2026 da 07:19 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation.

2. 13 Mae 2026 da 08:02 UTCresolved

   This incident has been resolved.

1. 12 Mae 2026 da 07:50 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation. --------- >Sehr geehrte Kundin, sehr geehrter Kunde, >wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten >Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit >noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. >Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. >Freundliche Grüße >Ihr DPD Team >Dear customer, >Due to a technical malfunction our Web Services are only available to a limited extent. Unfortunately the response time may be slower than >usual at the moment. >We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service >will be restored. >We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. >If you have any questions please contact us. >With best regards >Your DPD Team

2. 12 Mae 2026 da 09:08 UTCresolved

   This incident has been resolved.

1. 7 Mae 2026 da 06:34 UTCinvestigating

   We are currently investigating this issue.

2. 7 Mae 2026 da 06:55 UTCresolved

   This incident has been resolved.

1. 28 Ebrel 2026 da 06:22 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 28 Ebrel 2026 da 06:33 UTCresolved

   This incident has been resolved.

1. 27 Ebrel 2026 da 07:41 UTCinvestigating

   We are currently investigating this issue.

2. 27 Ebrel 2026 da 07:45 UTCresolved

   This incident has been resolved.

1. 10 Ebrel 2026 da 08:18 UTCidentified

   The DHL CIG (Customer Integration Gateway) is responding with errors, DHL is already investigating and trying to resolve the issue. https://post-paket-deutschland.status.api.dhl.com/incidents/230797?lang=de

2. 10 Ebrel 2026 da 08:43 UTCresolved

   This incident has been resolved.

1. 22 Kerzu 2025 da 07:59 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation.

2. 22 Kerzu 2025 da 08:56 UTCresolved

   This incident has been resolved.

1. 13 Du 2025 da 15:47 UTCidentified

   Due to problems with our cloud provider some carriers and services are currently unavailable. This also affects the usage of all shipcloud owned contracts. We are working hard on mitigating the problems and fixing the issue.

2. 13 Du 2025 da 17:05 UTCresolved

   This incident has been resolved.

1. 10 Gouere 2025 da 08:24 UTCinvestigating

   The API is partially responding with errors when creating shipment quotes or creating a shipment using shipcloud rates with carrier DPD. We have identified the cause of the problem and are working on a fix.

2. 10 Gouere 2025 da 09:24 UTCresolved

   This incident has been resolved.

1. 9 Gouere 2025 da 10:02 UTCinvestigating

   We are investigating reports of degraded performance.

2. 9 Gouere 2025 da 10:20 UTCinvestigating

   We are continuing to investigate the issue. Shipments with the carrier UPS are currently running into errors

3. 9 Gouere 2025 da 10:35 UTCresolved

   This incident has been resolved.

1. 1 Gouere 2025 da 11:21 UTCinvestigating

   We are investigating reports of degraded performance.

2. 1 Gouere 2025 da 11:31 UTCinvestigating

   We are continuing to investigate this issue.

3. 1 Gouere 2025 da 11:48 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 1 Gouere 2025 da 12:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 1 Gouere 2025 da 13:51 UTCresolved

   This incident has been resolved.

1. 23 Mezheven 2025 da 07:22 UTCmonitoring

   The GLS services are currently slow and/or running into timeouts.

2. 23 Mezheven 2025 da 09:12 UTCresolved

   This incident has been resolved.

1. 30 Ebrel 2025 da 14:15 UTCidentified

   The DHL Returns API is currently not available.

2. 30 Ebrel 2025 da 14:47 UTCresolved

   This incident has been resolved.

1. 9 Ebrel 2025 da 06:46 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation.

2. 9 Ebrel 2025 da 08:38 UTCresolved

   This incident has been resolved.

1. 21 Cʼhwevrer 2025 da 07:54 UTCmonitoring

   There are currently problems with the UPS authentication service. This leads to errors when creating shipments. We will keep you updated.

2. 21 Cʼhwevrer 2025 da 10:28 UTCresolved

   This incident has been resolved.

1. 22 Genver 2025 da 07:27 UTCmonitoring

   We received the following information from DPD: >Sehr geehrte Partnerinnen, sehr geehrter Partner, wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. Freundliche Grüße Ihr DPD Team _ _ _ _ _ _ _ Dear partner, Due to a technical malfunction our Web Services are only available to a limited extent. Unfortunately the response time may be slower than usual at the moment. We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored. We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. If you have any questions please contact us. With best regards Your DPD Team

2. 23 Genver 2025 da 08:38 UTCresolved

   This incident has been resolved.

1. 25 Du 2024 da 08:16 UTCmonitoring

   We received the following information from DPD > Sehr geehrte Kundin, sehr geehrter Kunde, wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. Freundliche Grüße Ihr DPD Team -------- Dear customer, Because of a malfunction our Web Services are temporarily only available to a limited extent. There may be delays in response times. We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored. We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. If you have any questions please contact us. With best regards Your DPD Team

2. 26 Du 2024 da 07:59 UTCresolved

   This incident has been resolved.