Orders Grid - Unable to load orders
- investigating
We are currently investigating this issue.
- resolved
This incident has been resolved.
59 Shipstation incidents · Mae 2025 — official updates, affected components, duration and resolution details.
We are currently investigating this issue.
This incident has been resolved.
ShipStation is aware of the technical issues impacting the ShipStation Platform. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
This incident has been resolved.
Effective August 14, 2026: Royal Mail from ShipStation is temporarily suspended for shipments from the UK to Europe. In the meantime, other European carriers remain available for your UK shipments at this time.
ShipStation is currently experiencing performance issues due to an ongoing Canada Post outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can follow the Canada Post status page here: Visit the Canada Post Status Page
Thank you for your patience while our integrators worked to resolve your issues. Please refresh your browser to reflect the changes made. Thank you for your patience and understanding.
Estamos cientes de um problema com a opção pacote duplicado para remessas multi-pacote e estão trabalhando em uma correção.
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
Os Engenheiros de Estação de Navios estão cientes das questões técnicas que impactam os rótulos internacionais dos Selos desde a criação. Estamos trabalhando ativamente para resolver este problema e forneceremos atualizações à medida que eles estiverem disponíveis para nós. Obrigado pela vossa paciência!
Foi implementada uma correção e estamos monitorando os resultados.
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
Em 1 de Julho, a União Europeia introduziu um novo direito aduaneiro forfetário de 3 euros por código SH para os produtos avaliados em 150 euros, para além do IVA de importação. Saiba mais aqui . GlobalPost: Devido aos novos regulamentos da UE, a Alemanha já não aceita remessas IOSS DDU avaliadas em 150 euros, e a França só as aceitará até ao final de Julho. Para evitar retornos automáticos, atrasos alfandegários ou taxas extras, recomendamos usar nossos serviços DDP, incluindo, GlobalPost Plus ou GlobalPost Plus Deveres & Impostos Incluídos. Veja os detalhes aqui . Canada Post: Efetivo 3 de julho de 2026, Canadá O correio suspende temporariamente a aceitação das encomendas para seleccionar destinos da União Europeia devido a novos requisitos aduaneiros da UE para as transferências de baixo valor. Veja os detalhes aqui .
Traduzido automaticamente da atualização oficial do incidente.
Estamos cientes do seguinte erro ao tentar carregar ShipStation e estamos trabalhando em uma correção. O pedido falhou com o código de estado 504. Url era /vendedor/fornecedor de rótulos
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
Estamos cientes de um problema com a criação de rótulos usando o Australia Post da ShipStation e estamos ativamente investigando isso. Entretanto, recomendamos o uso de outras transportadoras ShipStation para continuar a enviar pacotes.
Este problema já foi resolvido e as etiquetas podem ser criadas novamente ao usar o Australia Post da ShipStation.
Traduzido automaticamente da atualização oficial do incidente.
ShipStation Engineers are aware of the technical issues impacting UPS label creation. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!
This incident has been resolved.
ShipStation identified an issue that affected some merchants' ability to log in. Our engineers are currently investigating the issue.
A fix has been implemented and we are monitoring the results.
Earlier today, ShipStation identified an issue affecting some merchants' ability to log in. Our engineers have confirmed this issue should now be resolved.
ShipStation is currently experiencing performance issues due to an ongoing Shopify outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can follow the Shopify status page here: Visit the Shopify Status Page
This incident has been resolved.
ShipStation is aware of the technical issues impacting logins. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
A fix has been implemented and we are monitoring the results.
After monitoring the fix regarding ShipStation logins we have not seen any new instances of the issue and are happy to announce this has been resolved.
Effective May 26, 2026, GlobalPost’s Southern California (LAX/Cypress, CA) processing hub has resumed operations. All pickups and drop-offs in the LAX area will proceed as expected as of this day.
We are currently monitoring an Amazon Web Services (AWS) outage that may be affecting store connectivity for ShipStation merchants. Our team is monitoring the situation closely and will provide updates as new information becomes available.
Amazon's AWS performance issue has been resolved and store connectivity functions should be fully operational for ShipStation merchants.
We are currently releasing a fix for a store import error Invalid object name 'OPENJSON'. affecting for multiple selling channels. ETA: 30 minutes
The fix has been released for most stores. You may need to manually refresh your store in the top right
The fix has been fully released. You may need to manually refresh your store in the top right
This incident has been resolved.
ShipStation is aware of latency and address validation issues on our platform. We are actively working to resolve this issue and will provide updates as they become available. Thank you for your patience.
We are continuing to work on a fix for this issue.
This incident has been resolved
We are investigating reports of some merchants seeing their Orders page stuck in loading state. Our engineering team is working to restore full functionality
This incident has been resolved.
We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.