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    Histórico de interrupções do Signeasy

    48 Signeasy incidents · Eost 2020 — official updates, affected components, duration and resolution details.

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    Issues sending signature requests

    Início 8 Gouere 2026 da 02:15 UTC · 6h 10m

    IssuesMinor incident
    Componentes afetados
    API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS Application
    1. 8 Gouere 2026 da 02:15 UTCinvestigating

      We are currently investigating an issue affecting the ability to send signature requests. Some users may experience failures or delays when sending documents for signature. Our team is actively working to identify the root cause and restore normal service. We apologize for the inconvenience and will provide updates as more information becomes available.

    2. 8 Gouere 2026 da 08:25 UTCresolved

      This incident has been resolved.

    Intermittent service disruption

    Início 31 Kerzu 2025 da 04:30 UTC · 0m

    Pending
    1. 2 Genver 2026 da 16:23 UTCresolved

      We experienced a temporary service disruption on Dec 30 between 8:30 PM and 9:50 PM PST, during which access to the Signeasy app was unavailable. The issue has been resolved, and all services are operating normally. We apologize for the inconvenience caused.

    Degraded performance - Investigation ongoing

    Início 30 Mezheven 2025 da 10:14 UTC · 11m

    IssuesMinor incident
    Componentes afetados
    Google Workplace IntegrationWebsiteAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationEmail DeliveryiOS ApplicationDocument UploadsPurchasesReportsMicrosoft Teams Bot
    1. 30 Mezheven 2025 da 10:14 UTCinvestigating

      We are currently investigating reports of degraded performance and errors affecting our web application. We are working on to identify the root cause.

    2. 30 Mezheven 2025 da 10:25 UTCresolved

      This incident has been resolved.

    Document Listing & Upload Issue

    Início 14 Meurzh 2025 da 14:17 UTC · 32m

    OutageMajor incident
    Componentes afetados
    API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS ApplicationDocument Uploads
    1. 14 Meurzh 2025 da 14:17 UTCinvestigating

      We are currently experiencing an issue with document listing and uploading across the Signeasy platform. Our team is actively investigating the issue on priority. We will provide updates as soon as we have more information. Thank you for your patience.

    2. 14 Meurzh 2025 da 14:49 UTCresolved

      This incident has been resolved.

    Request Signature and Document Signing Issue

    Início 3 Here 2024 da 18:07 UTC · 14m

    IssuesMinor incident
    Componentes afetados
    Web ApplicationAPI - v3Android ApplicationiOS Application
    1. 3 Here 2024 da 18:07 UTCinvestigating

      We are currently experiencing issues with the Request Signature and Document Signing functionality. We are investigating the issue and working to resolve it as a priority. We apologize for the inconvenience and will provide further updates as soon as possible.

    2. 3 Here 2024 da 18:21 UTCresolved

      This incident has been resolved.

    Email Delivery Delay

    Início 3 Here 2024 da 13:08 UTC · 4h 55m

    IssuesMinor incident
    Componentes afetados
    Email Delivery
    1. 3 Here 2024 da 13:08 UTCinvestigating

      We are currently experiencing delays in email deliverability. We are actively investigating the issue and working to resolve it as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will follow.

    2. 3 Here 2024 da 18:03 UTCresolved

      This incident has been resolved.

    Slowness in listing of documents and "All documents" section not loading on the web application

    Início 7 Mezheven 2024 da 17:05 UTC · 1h 23m

    IssuesMinor incident
    Componentes afetados
    Web Application
    1. 7 Mezheven 2024 da 17:05 UTCinvestigating

      We are currently investigating this issue.

    2. 7 Mezheven 2024 da 17:05 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 Mezheven 2024 da 18:28 UTCresolved

      This incident has been resolved.

    We're currently experiencing delays in email delivery

    Início 12 Ebrel 2024 da 14:00 UTC · 37m

    IssuesMinor incident
    Componentes afetados
    Email Delivery
    1. 12 Ebrel 2024 da 14:00 UTCinvestigating

      We are currently investigating this issue.

    2. 12 Ebrel 2024 da 14:37 UTCresolved

      This incident has been resolved.

    We are currently experiencing issues accessing all transactions and settings update on our platform.

    Início 30 Du 2023 da 06:04 UTC · 18m

    OutageCritical incident
    Componentes afetados
    Google Workplace IntegrationAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationiOS ApplicationDocument UploadsPurchasesMicrosoft Teams Bot
    1. 30 Du 2023 da 06:04 UTCinvestigating

      We are currently investigating this issue.

    2. 30 Du 2023 da 06:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 Du 2023 da 06:22 UTCresolved

      The incident has been resolved and all services are back in operation.

    We are currently encountering issues when attempting to send documents for signature and self-signing on our platform

    Início 20 Gwengolo 2023 da 10:10 UTC · 41m

    IssuesMinor incident
    Componentes afetados
    Web ApplicationAndroid ApplicationiOS Application
    1. 20 Gwengolo 2023 da 10:10 UTCinvestigating

      We are currently encountering issues when attempting to send documents for signature and self-signing on our platform.

    2. 20 Gwengolo 2023 da 10:50 UTCresolved

      This incident has been resolved.

    We're experiencing issue with uploading of documents

    Início 16 Eost 2023 da 15:39 UTC · 1h 14m

    IssuesMinor incident
    Componentes afetados
    Web Application
    1. 16 Eost 2023 da 15:39 UTCinvestigating

      We are currently investigating this issue.

    2. 16 Eost 2023 da 16:53 UTCresolved

      This incident has been resolved.

    We are experiencing issues with document operation

    Início 28 Mezheven 2023 da 05:51 UTC · 8m

    IssuesMinor incident
    Componentes afetados
    Document conversion
    1. 28 Mezheven 2023 da 05:51 UTCinvestigating

      We are currently investigating this issue.

    2. 28 Mezheven 2023 da 05:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 28 Mezheven 2023 da 05:58 UTCresolved

      This incident has been resolved.

    We are experiencing issues with accessing the documents

    Início 23 Mezheven 2023 da 06:01 UTC · 6m

    OutageMajor incident
    Componentes afetados
    Web ApplicationAndroid ApplicationiOS Application
    1. 23 Mezheven 2023 da 06:01 UTCinvestigating

      We are currently investigating this issue.

    2. 23 Mezheven 2023 da 06:06 UTCresolved

      This incident has been resolved.

    We are experiencing issue with accessing the document listing in webapp

    Início 13 Mezheven 2023 da 19:49 UTC · 52m

    IssuesMinor incident
    Componentes afetados
    Web Application
    1. 13 Mezheven 2023 da 19:49 UTCinvestigating

      We are currently investigating this issue.

    2. 13 Mezheven 2023 da 20:42 UTCresolved

      This incident has been resolved.

    We are experiencing issues with accessing the web application

    Início 17 Mae 2023 da 02:10 UTC · 10m

    OutageCritical incident
    Componentes afetados
    Web Application
    1. 17 Mae 2023 da 02:10 UTCinvestigating

      We are currently investigating this issue.

    2. 17 Mae 2023 da 02:20 UTCresolved

      This incident has been resolved.

    We are experiencing issue with delivery of the emails

    Início 29 Ebrel 2023 da 16:29 UTC · 1h 29m

    OutageCritical incident
    Componentes afetados
    Email Delivery
    1. 29 Ebrel 2023 da 16:29 UTCinvestigating

      We are currently investigating this issue.

    2. 29 Ebrel 2023 da 17:58 UTCresolved

      This incident has been resolved.

    We're experiencing issue with importing of documents in mobile application

    Início 2 Meurzh 2023 da 14:26 UTC · 15m

    IssuesMinor incident
    Componentes afetados
    Android ApplicationiOS Application
    1. 2 Meurzh 2023 da 14:26 UTCinvestigating

      We are currently investigating this issue.

    2. 2 Meurzh 2023 da 14:41 UTCresolved

      This incident has been resolved.

    We are experiencing issues with login and import on iOS

    Início 24 Cʼhwevrer 2023 da 02:11 UTC · 39m

    IssuesMinor incident
    Componentes afetados
    iOS Application
    1. 24 Cʼhwevrer 2023 da 02:11 UTCinvestigating

      We are currently investigating this issue.

    2. 24 Cʼhwevrer 2023 da 02:50 UTCresolved

      This incident has been resolved.

    We are experiencing issues with accessing the web application and the website

    Início 23 Cʼhwevrer 2023 da 10:41 UTC · 39m

    OutageMajor incident
    Componentes afetados
    Web ApplicationAndroid ApplicationiOS Application
    1. 23 Cʼhwevrer 2023 da 10:41 UTCinvestigating

      Our DNS provider, GoDaddy is facing an outage with their DNS service. Due to this, our links and requests in the platform might be failing to resolve. We’re expecting this to be resolved shortly

    2. 23 Cʼhwevrer 2023 da 11:20 UTCresolved

      This incident has been resolved.

    We're experiencing issues loading the document list in the Signeasy web application.

    Início 19 Cʼhwevrer 2023 da 17:35 UTC · 33m

    OutageMajor incident
    Componentes afetados
    Web Application
    1. 19 Cʼhwevrer 2023 da 17:35 UTCinvestigating

      We are currently investigating this issue.

    2. 19 Cʼhwevrer 2023 da 18:09 UTCresolved

      This incident has been resolved.