Histórico de interrupções do Smart Recruiters

1. 21 Gouere 2026 da 22:18 UTCinvestigating

   Estamos a investigar uma questão que afecta o desempenho. Várias páginas (página de pessoas, página de trabalho, Comunidades) podem encontrar um erro à medida que carrega. Obrigado pela vossa paciência enquanto olhamos para isto. Datacenter: [DCEU: SmartRecruters] Prod: [Página das pessoas, Página de trabalho, Comunidades]

2. 21 Gouere 2026 da 22:57 UTCidentified

   Identificamos um problema que afeta várias páginas de carregamento que está afetando alguns usuários. Estamos atualmente trabalhando para resolver isso e vamos mantê-lo atualizado. Agradecemos a sua paciência! Datacenter: [DCEU: SmartRecruters] Prod: [Página das pessoas, Página de trabalho, Comunidades]

3. 21 Gouere 2026 da 23:31 UTCmonitoring

   Nossa equipe identificou o problema causando erros para aparecer em páginas e implementou uma correção. Estamos agora a acompanhar os resultados de quaisquer outras questões de desempenho. [DCEU: SmartRecruiters] Prod: [Página das pessoas, Página de trabalho, Comunidades]

4. 21 Gouere 2026 da 23:42 UTCresolved

   O problema de desempenho que afeta SmartRecruiters foi resolvido! Você pode retomar usando a plataforma normalmente. Feliz contratação! [DCEU: SmartRecruiters] Prod: [Página das pessoas, Página de trabalho, Comunidades]

Traduzido automaticamente da atualização oficial do incidente.

1. 22 Mezheven 2026 da 09:16 UTCinvestigating

   We identified an issue with Job postings. Publishing is processed for quite a few seconds, then shows it is completed, but Jobs aren't actually published Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 12.15 CET

2. 22 Mezheven 2026 da 10:15 UTCidentified

   We identified an issue with Job postings. Engineering Team is currently working on a fix. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 1.15 CET

3. 22 Mezheven 2026 da 11:24 UTCmonitoring

   Jobs can be published again. We are monitoring. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 2.15 CET

4. 22 Mezheven 2026 da 12:37 UTCresolved

   The incident has been resolved. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting]

1. 6 Mae 2026 da 19:19 UTCinvestigating

   We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU: SmartRecruiters] Prod: [People page][Candidates][Hireloop]

2. 6 Mae 2026 da 19:20 UTCinvestigating

   We are continuing to investigate this issue.

3. 6 Mae 2026 da 19:54 UTCinvestigating

   We have identified the issue affecting some users' access to Candidate information/details and are working on a solution. We will keep you updated and appreciate your patience!

4. 6 Mae 2026 da 20:09 UTCmonitoring

   Our team has identified the issue and has implemented a fix. We are now monitoring the results for any further performance issues.

5. 6 Mae 2026 da 20:25 UTCresolved

   The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

1. 22 Ebrel 2026 da 13:36 UTCinvestigating

   We are currently investigating an issue affecting performance. Multiple pages (People tab, Job's Applicant tab, etc.). Thank you for your patience. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 16.45 CET

2. 22 Ebrel 2026 da 14:37 UTCidentified

   We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Our next actions: observing the root cause and taking appropriate actions to stabilise the platform Next update expected at: 5:35 PM CEST

3. 22 Ebrel 2026 da 14:50 UTCidentified

   We identified an issue with one of our databases and engineering team is performing  an upgrade. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 17.50 CET

4. 22 Ebrel 2026 da 15:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 22 Ebrel 2026 da 15:29 UTCresolved

   This incident has now been resolved. We apologise for the inconvenience caused during this period.

1. 18 Cʼhwevrer 2026 da 08:51 UTCinvestigating

   We are currently investigating an issue causing the People page to appear blank.

2. 18 Cʼhwevrer 2026 da 09:52 UTCidentified

   We have identified an issue with an API affecting various areas of the system, not only the people page. We are currently working to resolve this and will keep you updated. We appreciate your patience! Next update expected at: 11:00 UTC [DCEU: SmartRecruiters] Prod: [SmartOS]

3. 18 Cʼhwevrer 2026 da 10:34 UTCresolved

   A fix has been implemented and we are seeing performance returning to normal across the system. Thank you for your patience as we worked through this incident. [DCEU: SmartRecruiters] Prod: [SmartOS]

1. 5 Kerzu 2025 da 09:08 UTCinvestigating

   There is currently a global outage on Cloudflare which is impacting the application process for customers using SmartRecruiters Easy Apply on their career sites. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

2. 5 Kerzu 2025 da 09:18 UTCresolved

   This incident has been resolved.

1. 5 Kerzu 2025 da 08:59 UTCinvestigating

   There is currently a global outage on Cloudflare which is impacting our services. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

2. 5 Kerzu 2025 da 09:16 UTCmonitoring

   Cloudflare have deployed a fix and we are confirming the results and any possible residual impact.

3. 5 Kerzu 2025 da 09:17 UTCresolved

   This incident has been resolved

1. 29 Here 2025 da 16:26 UTCidentified

   SmartAttrax Career Sites are currently not loading or loading only partially due to the Microsoft Azure downtime. Our engineers are working on a temporary workaround until the issue is resolved by Microsoft Azure.

2. 29 Here 2025 da 16:30 UTCidentified

   We are continuing to work on a fix for this issue.

3. 29 Here 2025 da 16:50 UTCidentified

   Our engineers implemented a workaround solution, and SmartAttrax career sites should now be loading. They might still be slow, and some site components might be loading only partially until Microsoft Azure resolves the problem.

4. 29 Here 2025 da 17:18 UTCidentified

   We are continuing to wait for Microsoft Azure's fix to be delivered. They have identified the issue and are working on it.

5. 29 Here 2025 da 18:17 UTCidentified

   Some SmartAttrax career sites continue to load slowly due to the Microsoft Azure downtime. Their engineering team is actively working on the fix, and we are closely monitoring their status page for more updates.

6. 29 Here 2025 da 19:18 UTCidentified

   Microsoft Azure Team has begun rolling out the fix, but SmartAttrax career sites might continue to be slow until the fix is fully deployed.

7. 29 Here 2025 da 21:17 UTCidentified

   SmartAttrax career sites might continue to run slowly until Microsoft Azure finishes the fix rollout. They expect the full recovery to happen within the next 2-3 hours.

8. 30 Here 2025 da 07:19 UTCmonitoring

   Microsoft Azure rolled out the fix, and we are monitoring results. Some career sites might still experience slowness, we are checking on this.

9. 30 Here 2025 da 08:56 UTCmonitoring

   The Microsoft Azure incident is still having a knock-on effect on our app services, which results in some SmartAttrax career sites running slowly. We continue to monitor Microsoft Azure efforts to mitigate this issue.

10. 30 Here 2025 da 09:10 UTCmonitoring

    The issue should be resolved now, and all SmartAttrax careers sites should be operating normally.

11. 30 Here 2025 da 10:27 UTCresolved

    This incident has been resolved.

1. 28 Here 2025 da 00:41 UTCinvestigating

   We’re currently experiencing system inaccessibility and performance issues, including slowness and occasional errors when loading the UI pages. Our Engineering Team is actively working to resolve this as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience.

2. 28 Here 2025 da 02:23 UTCmonitoring

   A fix has been implemented, and we are actively monitoring to ensure the system is performing as expected.

3. 28 Here 2025 da 04:01 UTCresolved

   The root cause has been identified and a fix has been put in place. Our apologies for the inconvenience caused by this incident.

1. 22 Here 2025 da 14:46 UTCinvestigating

   Prod-ohio accounts are facing errors. Users might not be able to access their accounts.

2. 22 Here 2025 da 15:36 UTCresolved

   The root cause has been identified and a fix put in place. Our apologies for the inconvenience caused by this incident.

1. 12 Here 2025 da 02:33 UTCinvestigating

   The System is currently inaccessible, impacting the Prod-Syd environment. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

2. 12 Here 2025 da 02:48 UTCresolved

   This incident has been resolved.

1. 16 Gwengolo 2025 da 13:01 UTCinvestigating

   Attrax career sites are currently inaccessible. Our Engineering Team is working on identifying an issue and bringing the sites back up as soon as possible. Please accept our apologies for the inconvenience.

2. 16 Gwengolo 2025 da 13:02 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 Gwengolo 2025 da 13:07 UTCmonitoring

   Attrax career sites are now back up, and the Engineering Team is monitoring Atttax performance.

4. 16 Gwengolo 2025 da 17:13 UTCresolved

   This incident has now been resolved. Our apologies for the inconvenience caused during this time.

1. 22 Eost 2025 da 10:02 UTCinvestigating

   We are currently investigating this issue.

2. 22 Eost 2025 da 11:36 UTCidentified

   The issue has been identified. During the investigation, the SmartTips have been disabled.

3. 22 Eost 2025 da 13:04 UTCresolved

   This incident has been resolved and SmartTips have been reactivated.

1. 19 Eost 2025 da 12:35 UTCinvestigating

   The System is currently inaccessible. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

2. 19 Eost 2025 da 13:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 19 Eost 2025 da 14:52 UTCresolved

   This incident has been resolved.

1. 3 Mezheven 2025 da 21:27 UTCinvestigating

   We have identified an issue with Interview scheduling affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

2. 3 Mezheven 2025 da 22:03 UTCidentified

   We have identified an issue with scheduling that is affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

3. 3 Mezheven 2025 da 22:32 UTCmonitoring

   Our team has identified the issue causing the error when scheduling an interview and implemented a fix. We are now monitoring the results for any further performance issues.

4. 3 Mezheven 2025 da 22:55 UTCresolved

   The error occurring with interview scheduling has been resolved! You can resume using the platform normally. Happy hiring!

1. 30 Mae 2025 da 13:58 UTCinvestigating

   We are experiencing system slowness, particularly on the Job details page. Our teams are currently investigating the issue.

2. 30 Mae 2025 da 14:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 30 Mae 2025 da 14:13 UTCresolved

   This incident has been resolved.

1. 6 Mae 2025 da 12:42 UTCinvestigating

   We are experiencing System issues - pages may be down or not load properly. We are currently investigating the issue.

2. 6 Mae 2025 da 12:46 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 Mae 2025 da 13:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 Mae 2025 da 14:36 UTCresolved

   This incident has been resolved.

1. 28 Ebrel 2025 da 14:31 UTCidentified

   We are experiencing issues with displaying newly created jobs - some may not appear in the search results. Our teams are actively working on it.

2. 28 Ebrel 2025 da 16:55 UTCresolved

   The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

1. 15 Ebrel 2025 da 11:55 UTCinvestigating

   We are currently investigating the issue. Meanwhile, please fill out the Location manually to move forward.

2. 15 Ebrel 2025 da 12:08 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 Ebrel 2025 da 12:46 UTCresolved

   This incident has been resolved.

1. 26 Meurzh 2025 da 09:13 UTCinvestigating

   We are currently investigating this issue.

2. 26 Meurzh 2025 da 09:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 26 Meurzh 2025 da 09:35 UTCresolved

   This incident has been resolved.