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    Histórico de interrupções do Smartling

    55 Smartling incidents · Eost 2023 — official updates, affected components, duration and resolution details.

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    GitHub Connector pode experimentar latência aumentada

    Início 7 Here 2026 da 15:32 UTC · 3h 5m

    Pending
    1. 7 Here 2026 da 15:32 UTCidentified

      Devido a uma interrupção do lado do GitHub, o GitHub Connector pode experimentar maior latência nas entregas e processamento de pedidos. Dashboard, Smartling API, Global Delivery Network serviços permanecem operacionais.

    2. 7 Here 2026 da 17:09 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    3. 7 Here 2026 da 18:37 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Investigando taxas de erro elevadas no serviço de perfis fuzzy

    Início 21 Eost 2026 da 20:17 UTC · 3h 7m

    Pending
    1. 21 Eost 2026 da 20:17 UTCinvestigating

      Atualmente estamos investigando taxas de erro elevadas no serviço de perfis fuzzy

    2. 21 Eost 2026 da 20:46 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    3. 21 Eost 2026 da 20:51 UTCmonitoring

      Continuamos monitorando quaisquer outros problemas.

    4. 21 Eost 2026 da 23:24 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Investigando relatórios de problemas com o Painel de Trabalhos do Fornecedor

    Início 20 Eost 2026 da 15:00 UTC · 28m

    Pending
    1. 20 Eost 2026 da 15:00 UTCinvestigating

      Estamos actualmente a investigar esta questão.

    2. 20 Eost 2026 da 15:04 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    3. 20 Eost 2026 da 15:28 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Investigating reports of issues with moving strings through workflow

    Início 12 Eost 2026 da 11:05 UTC · 6h 23m

    Pending
    1. 12 Eost 2026 da 11:05 UTCinvestigating

      We are currently investigating reports of issues with moving strings through workflow

    2. 12 Eost 2026 da 11:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 Eost 2026 da 11:21 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12 Eost 2026 da 17:28 UTCresolved

      This incident has been resolved.

    Atrasos no processamento na API V2 do Job Batches

    Início 27 Gouere 2026 da 17:08 UTC · 3h 16m

    IssuesMinor incident
    Componentes afetados
    REST API
    1. 27 Gouere 2026 da 17:08 UTCinvestigating

      Estamos investigando os atrasos no processamento da API Job Batches V2

    2. 27 Gouere 2026 da 17:09 UTCinvestigating

      Continuamos a investigar esta questão.

    3. 27 Gouere 2026 da 20:20 UTCidentified

      A questão foi identificada e está a ser implementada uma solução.

    4. 27 Gouere 2026 da 20:24 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Issue with Figma Connector uplads

    Início 29 Mezheven 2026 da 16:38 UTC · 2h 20m

    Pending
    1. 29 Mezheven 2026 da 16:38 UTCinvestigating

      We're currently investigating reports of issues with Figma Connector uplads

    2. 29 Mezheven 2026 da 16:38 UTCinvestigating

      We are continuing to investigate this issue.

    3. 29 Mezheven 2026 da 17:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 29 Mezheven 2026 da 17:54 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 29 Mezheven 2026 da 18:58 UTCresolved

      This incident has been resolved.

    DeepL MT Profile Processing Delays

    Início 25 Mezheven 2026 da 14:13 UTC · 1h 48m

    Pending
    1. 25 Mezheven 2026 da 14:13 UTCidentified

      Some DeepL MT Profiles may experience processing delays.Some DeepL MT Profiles may experience processing delays. Our engineering team is working to resolve the issue.

    2. 25 Mezheven 2026 da 16:01 UTCresolved

      This incident has been resolved.

    Processing Delays on Integrationns

    Início 22 Mezheven 2026 da 12:22 UTC · 1d 0h

    IssuesMinor incident
    Componentes afetados
    Dashboard & Translator Workbench
    1. 22 Mezheven 2026 da 12:22 UTCinvestigating

      We're currently seeing delays in the delivery of published content for integrations. GDN is not affected. The engineering team is working on the issue.

    2. 22 Mezheven 2026 da 18:56 UTCinvestigating

      We continue to work on the issue. The only affected integrations at the moment are Akeneo and Shopify - the reast of integrations and GDN are operating normally.

    3. 23 Mezheven 2026 da 00:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23 Mezheven 2026 da 12:34 UTCresolved

      This incident has been resolved.

    investigating possible delays in MT/LLM translatioтs

    Início 17 Mezheven 2026 da 19:36 UTC · 3h 3m

    Pending
    Componentes afetados
    Dashboard & Translator Workbench
    1. 17 Mezheven 2026 da 19:36 UTCinvestigating

      We are currently investigating elevated error rates from Vertex AI. As a result, LLM and MT translations may experience delays

    2. 17 Mezheven 2026 da 19:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 17 Mezheven 2026 da 20:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 Mezheven 2026 da 20:39 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 17 Mezheven 2026 da 22:39 UTCresolved

      This incident has been resolved.

    An increased error rate on translator dashboards

    Início 16 Mezheven 2026 da 12:39 UTC · 4h 39m

    IssuesMinor incident
    Componentes afetados
    Dashboard & Translator Workbench
    1. 16 Mezheven 2026 da 12:39 UTCinvestigating

      We are currently investigating this issue.

    2. 16 Mezheven 2026 da 13:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 Mezheven 2026 da 13:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 Mezheven 2026 da 13:46 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 16 Mezheven 2026 da 17:18 UTCresolved

      This incident has been resolved.

    An increased error rate on translator dashboards

    Início 11 Mezheven 2026 da 18:34 UTC · 58m

    IssuesMinor incident
    Componentes afetados
    Dashboard & Translator Workbench
    1. 11 Mezheven 2026 da 18:34 UTCinvestigating

      We are currently investigating this issue.

    2. 11 Mezheven 2026 da 18:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 Mezheven 2026 da 19:33 UTCresolved

      This incident has been resolved.

    Investigating errors on submitting translations feedback form

    Início 4 Mezheven 2026 da 18:52 UTC · 1h 15m

    IssuesMinor incident
    Componentes afetados
    Dashboard & Translator Workbench
    1. 4 Mezheven 2026 da 18:52 UTCinvestigating

      We are currently investigating errors on submitting translations feedback form

    2. 4 Mezheven 2026 da 19:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 4 Mezheven 2026 da 20:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4 Mezheven 2026 da 20:07 UTCresolved

      This incident has been resolved.

    Investigating reports of issues with content asignments

    Início 27 Mae 2026 da 22:51 UTC · 50m

    IssuesMinor incident
    Componentes afetados
    Dashboard & Translator Workbench
    1. 27 Mae 2026 da 22:51 UTCinvestigating

      We are currently investigating reports of issues with content asignments

    2. 27 Mae 2026 da 23:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27 Mae 2026 da 23:41 UTCresolved

      This incident has been resolved.

    Elevated API Errors

    Início 8 Mae 2026 da 00:18 UTC · 3h 51m

    Pending
    Componentes afetados
    REST APIDashboard & Translator Workbench
    1. 8 Mae 2026 da 00:18 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 8 Mae 2026 da 01:13 UTCmonitoring

      There is an ongoing AWS outage impacting some of the services. Our platform and APIs remain fully operational and stable. We're keeping a close eye on the situation as AWS work through recovery.

    3. 8 Mae 2026 da 04:09 UTCresolved

      This incident has been resolved.

    Dashboard performance degradation

    Início 27 Ebrel 2026 da 10:36 UTC · 6h 8m

    Pending
    Componentes afetados
    REST APIDashboard & Translator Workbench
    1. 27 Ebrel 2026 da 10:36 UTCinvestigating

      Our Engineering team is currently investigating intermittent performance degradations to the Smartling translation platform and API. We will provide more information as it becomes available. Global Delivery Network services remain operational.

    2. 27 Ebrel 2026 da 14:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27 Ebrel 2026 da 16:44 UTCresolved

      This incident has been resolved.

    File Published Callback Processing Delays

    Início 19 Cʼhwevrer 2026 da 15:45 UTC · 2h 7m

    Pending
    1. 19 Cʼhwevrer 2026 da 15:45 UTCinvestigating

      We are currently investigating delays in processing file published callbacks and webhooks.

    2. 19 Cʼhwevrer 2026 da 16:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19 Cʼhwevrer 2026 da 17:16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19 Cʼhwevrer 2026 da 17:53 UTCresolved

      This incident has been resolved.

    Possible delays in jobs authorizaiton and processing

    Início 17 Cʼhwevrer 2026 da 13:03 UTC · 10h 8m

    IssuesMinor incident
    Componentes afetados
    Dashboard & Translator Workbench
    1. 17 Cʼhwevrer 2026 da 13:03 UTCinvestigating

      We are currently investigating possible delays in jobs authorizaiton and processing

    2. 17 Cʼhwevrer 2026 da 22:26 UTCmonitoring

      Fix is applied, we're monitoring queue processing

    3. 17 Cʼhwevrer 2026 da 23:10 UTCresolved

      This incident has been resolved.

    Investigating Translation Workbench Access Issues

    Início 10 Cʼhwevrer 2026 da 21:36 UTC · 3h 10m

    IssuesMinor incident
    Componentes afetados
    Dashboard & Translator Workbench
    1. 10 Cʼhwevrer 2026 da 21:36 UTCinvestigating

      We are currently investigating reports of users experiencing difficulty accessing the Translation Workbench.

    2. 10 Cʼhwevrer 2026 da 22:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 Cʼhwevrer 2026 da 00:46 UTCresolved

      This incident has been resolved.

    GitHub Connector may experience increased latency

    Início 9 Cʼhwevrer 2026 da 16:46 UTC · 10h 56m

    Pending
    1. 9 Cʼhwevrer 2026 da 16:46 UTCidentified

      Due to a disruption on GitHub’s side, the GitHub Connector may experience increased latency in deliveries and request processing. Dashboard, Smartling API, Global Delivery Network services remain operational.

    2. 9 Cʼhwevrer 2026 da 23:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 10 Cʼhwevrer 2026 da 03:41 UTCresolved

      This incident has been resolved.

    Possible delays in jobs authorizaiton and processing

    Início 14 Genver 2026 da 15:54 UTC · 1h 10m

    Pending
    1. 14 Genver 2026 da 15:54 UTCinvestigating

      We are currently investigating reports of delays in jobs authorizaiton and processing

    2. 14 Genver 2026 da 16:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 Genver 2026 da 17:04 UTCresolved

      This incident has been resolved.