Histórico de interrupções do Smugmug

1. 30 Mezheven 2026 da 16:29 UTCinvestigating

   Um pequeno número de pessoas pode experimentar problemas momentâneos com como algumas páginas do site estão exibindo. Estamos chegando ao fundo deste bug e vamos atualizar com mais informações assim que fizermos uma correção.

2. 30 Mezheven 2026 da 16:45 UTCmonitoring

   Identificámos a origem da questão e estamos a assistir a uma recuperação.

3. 30 Mezheven 2026 da 16:52 UTCresolved

   Todos os sistemas voltaram à operação normal.

Traduzido automaticamente da atualização oficial do incidente.

1. 3 Mezheven 2026 da 08:50 UTCinvestigating

   A small number of people may experience momentary issues with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

2. 3 Mezheven 2026 da 11:57 UTCresolved

   This incident has been resolved.

1. 11 Ebrel 2026 da 03:21 UTCinvestigating

   Pages are loading more slowly than usual. Our engineers are on the case.

2. 11 Ebrel 2026 da 03:51 UTCinvestigating

   We are continuing to investigate this issue.

3. 11 Ebrel 2026 da 03:51 UTCresolved

   This incident has been resolved.

1. 7 Cʼhwevrer 2026 da 18:58 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 7 Cʼhwevrer 2026 da 23:39 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 8 Cʼhwevrer 2026 da 01:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8 Cʼhwevrer 2026 da 03:09 UTCresolved

   This incident has been resolved.

1. 7 Cʼhwevrer 2026 da 04:01 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 7 Cʼhwevrer 2026 da 07:14 UTCresolved

   This incident has been resolved.

1. 27 Genver 2026 da 15:20 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 27 Genver 2026 da 16:24 UTCresolved

   This incident has been resolved.

1. 21 Kerzu 2025 da 22:08 UTCinvestigating

   Pages are loading more slowly than usual. Our engineers are on the case.

2. 21 Kerzu 2025 da 23:34 UTCresolved

   The incident has been resolved.

1. 29 Here 2025 da 08:39 UTCinvestigating

   We are aware of a current problem with the SmugMug plug-in for Adobe Lightroom Classic where settings changes result in errors. We would advise against removing the plug-in as this won't resolve the issue. We’re getting to the bottom of this bug and will update with more info once we’ve made a fix.

2. 29 Here 2025 da 16:04 UTCresolved

   This incident has been resolved.

1. 20 Here 2025 da 07:17 UTCinvestigating

   We’re sorry! SmugMug is temporarily unavailable due to a major issue affecting Amazon Web Services, and we are working with them on a fix.

2. 20 Here 2025 da 08:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 Here 2025 da 09:31 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20 Here 2025 da 16:39 UTCresolved

   This incident has been resolved. Marketing pages may load inconsistently as they have a dependency that has been intermittently down.

1. 9 Gouere 2025 da 17:34 UTCinvestigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. 9 Gouere 2025 da 17:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 Gouere 2025 da 18:04 UTCresolved

   This incident has been resolved.

1. 9 Gouere 2025 da 16:30 UTCinvestigating

   We're experiencing problems with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

2. 9 Gouere 2025 da 16:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 Gouere 2025 da 17:07 UTCresolved

   This incident has been resolved.

1. 17 Cʼhwevrer 2025 da 01:27 UTCinvestigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. 17 Cʼhwevrer 2025 da 02:21 UTCresolved

   This incident has been resolved.

1. 24 Gouere 2024 da 21:13 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 24 Gouere 2024 da 23:48 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 Gouere 2024 da 00:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 25 Gouere 2024 da 00:27 UTCmonitoring

   The fix has proven to be working and accepted uploads have been processing rapidly, we are just waiting for all queues to drain.

5. 25 Gouere 2024 da 00:32 UTCresolved

   All uploaded images have now been processed.

1. 24 Mae 2024 da 19:13 UTCidentified

   Add-to-cart is failing in some browser configurations. Our engineers are on the case and will have a fix shortly.

2. 24 Mae 2024 da 19:30 UTCresolved

   This bug has been resolved. You may need to refresh the page and repopulate the cart if you encountered this issue.

1. 18 Meurzh 2024 da 18:21 UTCidentified

   Sitemap xml files are temporarily unavailable. Our teams are working on a fix.

2. 19 Meurzh 2024 da 16:47 UTCresolved

   This incident has been resolved.

1. 14 Cʼhwevrer 2024 da 09:22 UTCinvestigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. 14 Cʼhwevrer 2024 da 09:36 UTCresolved

   This incident has been resolved.

1. 7 Cʼhwevrer 2024 da 21:19 UTCinvestigating

   We are currently investigating this issue.

2. 7 Cʼhwevrer 2024 da 21:56 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 7 Cʼhwevrer 2024 da 22:44 UTCresolved

   This incident has been resolved.

1. 15 Genver 2024 da 17:39 UTCinvestigating

   Stats are processing slowly. Our engineers are investigating this issue.

2. 15 Genver 2024 da 18:20 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 15 Genver 2024 da 19:42 UTCidentified

   Our stats are now filling in for previous days. We'll provide another update tonight with a progress report.

4. 16 Genver 2024 da 09:27 UTCidentified

   Stats from previous days are about halfway through processing and should be fully back to normal later today (Tuesday 1/16).

5. 17 Genver 2024 da 23:13 UTCidentified

   The backlog has not processed as fast as expected; there remains about 36 hours worth of catch up to go. Stats should be fully back to normal by midday Friday.

6. 18 Genver 2024 da 20:03 UTCresolved

   This incident has been resolved. Stats are within 24 hours of real-time.

1. 6 Du 2023 da 13:59 UTCidentified

   Uploads are processing slowly and images are loading intermittently. Our team is working on a fix.

2. 6 Du 2023 da 15:15 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6 Du 2023 da 15:47 UTCresolved

   This incident has been resolved.

1. 23 Gwengolo 2023 da 20:01 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 23 Gwengolo 2023 da 20:46 UTCresolved

   This incident has been resolved.