Histórico de interrupções do Stacker

1. 10 Gouere 2026 da 16:23 UTCinvestigating

   Uma atualização feita há poucos minutos falhou, fazendo com que os usuários do Stacker Astra vejam uma tela branca ao carregar a página. Estamos a reverter a implantação falhada e esperamos que as coisas voltem a funcionar dentro de alguns minutos.

2. 10 Gouere 2026 da 16:32 UTCresolved

   A mudança ofensiva foi revertida e as coisas estão agora a funcionar de novo como antes. Se você ainda ver uma tela branca tente refrescar a página. Se você ainda ver quaisquer outros problemas, por favor entre em contato com o suporte em primeira instância. Peço desculpa pela interrupção!

Traduzido automaticamente da atualização oficial do incidente.

1. 26 Mezheven 2026 da 14:42 UTCidentified

   Como parte de uma mudança de desempenho, vamos reiniciar o banco de dados que hospeda dados no aplicativo para Stacker Astra. Isso começará nos próximos 10 minutos e causará até 5 minutos de inatividade para aplicativos Astra. Peço desculpa pelo curto prazo desta interrupção. Stacker Classic e Stacker.ai não serão afetados.

2. 26 Mezheven 2026 da 15:16 UTCresolved

   Esta manutenção está completa. Houve três curtos períodos de interrupção, menos de 1 minuto cada. Obrigado pela paciência. Se alguém ainda tiver algum problema, por favor, procure apoio em primeira instância e poderemos investigar.

Traduzido automaticamente da atualização oficial do incidente.

1. 20 Cʼhwevrer 2026 da 19:58 UTCinvestigating

   We are currently looking into an issue where Stacker apps are not loading and are not accessible to users.

2. 20 Cʼhwevrer 2026 da 23:18 UTCresolved

   This has now been resolved, thank you!

1. 3 Cʼhwevrer 2026 da 14:29 UTCidentified

   We have identified an issue preventing access to the Stacker website and Stacker workspaces via the Stacker domain. We will provide an update once a fix has been deployed. Thank you for your patience.

2. 3 Cʼhwevrer 2026 da 14:34 UTCresolved

   This incident has been resolved!

1. 23 Gouere 2025 da 13:52 UTCresolved

   During a scheduled database upgrade, we experienced some unexpected partial downtime in Astra between 1:16 PM and 1:34 PM UTC. During this window, some data may have been slow to load or temporarily unavailable. The issue has since been resolved, and systems are operating normally. We appreciate your patience and apologize for any inconvenience caused.

1. 6 Mezheven 2025 da 16:10 UTCinvestigating

   We're investigating an issue which is affecting all customers on Stacker Classic not using custom domains.

2. 6 Mezheven 2025 da 16:14 UTCinvestigating

   This issue has been resolved. Thanks for your patience.

3. 6 Mezheven 2025 da 19:18 UTCresolved

   This incident has been resolved.

1. 7 Ebrel 2025 da 09:52 UTCinvestigating

   We are currently urgently investigating an issue impacting Stacker Classic. This is causing Stacker apps to load slowly or to show loading spinners for long periods of time. Our engineers are engaged to resolve this issue as quickly as possible. We'll update here when we have an ETA for resolution.

2. 7 Ebrel 2025 da 10:44 UTCmonitoring

   We have fixed the issue and we are investigating the underlying causes. We're monitoring the system while everything returns to normal.

3. 7 Ebrel 2025 da 12:05 UTCresolved

   This incident has now been resolved and everything is working as expected.

1. 25 Cʼhwevrer 2025 da 19:03 UTCinvestigating

   This is impacting only Astra users. When opening Stacker it is stuck on the loading page, we are working on finding a fix for the issue. Thank you for your patience while we work through the issue.

2. 25 Cʼhwevrer 2025 da 19:15 UTCresolved

   This has been resolved, you should now be able to access your apps. Please let us know if you have any questions or remaining issues.

1. 22 Du 2024 da 15:25 UTCresolved

   We experienced an issue that impacted some users' ability to log into Stacker between 12:20 UTC and 13:40 UTC. The issue has since been resolved. If you're still encountering any problems, please try refreshing your page. If the issue persists, feel free to reach out to us at [email protected], and we'll be happy to assist you. We apologize for any inconvenience this may have caused and are actively investigating the cause to prevent this from happening in the future. If you have any questions or concerns, please don’t hesitate to contact our support team. Thank you for your understanding.

1. 12 Gwengolo 2024 da 10:02 UTCresolved

   Stacker V5 "Astra" had three short outage periods where all requests to the service failed on Monday between 12:30 and 14:00 UTC. Each of the three outage periods lasted 1-2 minutes. This was a result of some routine database changes causing an unforseen conflict which prevented normal queries from being processed. Because it was part of changes we were making manually we were able to identify and resolve the issue almost immediately. We apologies for the disrption this would have caused to any users online at the time. We're reviewing our processes which should have protected aginst thins kind of conflict.

1. 6 Eost 2024 da 09:08 UTCinvestigating

   Our file upload service is not working correctly. This prevents any files being uploaded into Stacker: in attachment fields, rich text fields, app or workspace logos, and so on. We're continuing to investigate the issue. This is affecting both our Classic (V4) and Astra (V5) versions.

2. 6 Eost 2024 da 13:07 UTCmonitoring

   The issue seems to be resolved and uploads are now working. We will continue to monitor for any further issues. If you still have issues after a page refresh please reach out to support and we'll be able to help you out.

3. 6 Eost 2024 da 13:47 UTCresolved

   This incident has been resolved.

1. 30 Gouere 2024 da 18:30 UTCinvestigating

   We are currently investigating an issue where admins are unable to preview as a user in their apps.

2. 30 Gouere 2024 da 18:33 UTCidentified

   We have identified the issue and are working on a fix.

3. 30 Gouere 2024 da 18:48 UTCresolved

   We have released a fix for this issue! Please contact [email protected] if you have questions or continue to experience difficulties.

1. 21 Kerzu 2023 da 08:04 UTCresolved

   Attachment fields in Stacker weren't able to add new files. This was caused by an issue with our file storage provider which we have now resolved.

1. 18 Du 2023 da 11:57 UTCinvestigating

   We are investigating reports that tables from Airtable are not appearing in some users' apps

2. 18 Du 2023 da 14:31 UTCidentified

   We've identified the issue, and have taken Stacker offline in order to safely apply the necessary fix. We're working hard to get it back online as soon as possible.

3. 18 Du 2023 da 17:31 UTCmonitoring

   We have resolved the issues with the Stacker apps, however you may need to repair your authorization with Airtable in order to continue to sync data. Please go to the data connection settings in each application and click "Repair". During the re-authorization process, you need to authorize every Base used in Stacker, across all of your Stacker apps. The simplest way to do this is to select the option labelled "All current and future bases in all current and future workspaces”.

4. 18 Du 2023 da 17:31 UTCresolved

   We have emailed all customers who need to take action to re-authorize their Airtable connections.

1. 14 Du 2023 da 16:02 UTCinvestigating

   We are currently investigation an issue where Airtable schema sync is not working or is slow. We will keep you updated as we continue to look into this.

2. 14 Du 2023 da 16:25 UTCidentified

   We have identified the issue. The following features are experiencing issues: our data source schema syncs (Airtable, Gsheets, Postgres, Salesforce) and Stacker realtime data. Workaround: If you run a schema sync then close the schema sync pop up and refresh your app you should see your changes.

3. 14 Du 2023 da 17:39 UTCresolved

   This incident has now been resolved! Thank you.

1. 10 Du 2023 da 15:24 UTCinvestigating

   We are currently investigating an issue where the navigation and tables appear to be hidden from the app view. We will update when we have more information. Thank you!

2. 10 Du 2023 da 15:30 UTCidentified

   The issue has been identified and we are implementing a fix for the navigation being hidden.

3. 10 Du 2023 da 17:18 UTCmonitoring

   A fix has been implemented and we are currently monitoring the fix.

4. 10 Du 2023 da 17:35 UTCresolved

   The incident of the navigation being hidden has now been resolved.

1. 29 Eost 2023 da 17:27 UTCinvestigating

   We are currently investigating an issue with apps taking longer than normal to load.

2. 29 Eost 2023 da 17:50 UTCmonitoring

   A fix for the long load times in Stacker apps has been deployed and we are continuing to monitor.

3. 29 Eost 2023 da 18:12 UTCresolved

   The incident with slow loading times has now been resolved.

1. 28 Eost 2023 da 20:00 UTCinvestigating

   We're aware of an ongoing issue affecting schema syncing for Airtable bases with passwords. We'll be looking into this matter and will provide further updates as soon as possible. We apologize for the inconvenience and thank you for your patience.

2. 29 Eost 2023 da 09:03 UTCresolved

   Schema sync should now work consistently for password-protected sharing links. There was an unexpected change in the schema sync responses we were getting from Airtable, and we needed some time to adapt. Thanks for your patience while we sorted this out.

1. 16 Eost 2023 da 13:59 UTCinvestigating

   We are currently investigating this issue.

2. 16 Eost 2023 da 14:00 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 Eost 2023 da 14:02 UTCresolved

   This incident has been resolved.

1. 15 Eost 2023 da 19:48 UTCinvestigating

   We are currently investigating an issue with schema syncing Airtable bases that have passwords or are using old sharing link types.

2. 15 Eost 2023 da 20:38 UTCidentified

   The issue has been identified and we are implementing a fix.

3. 15 Eost 2023 da 20:46 UTCresolved

   This incident has now been resolved.