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    Histórico de interrupções do Statuscake

    28 Statuscake incidents · Gouere 2020 — official updates, affected components, duration and resolution details.

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    Public Reporting Bad Gateway Outage

    Início 20 Here 2026 da 08:08 UTC · 3h 50m

    OutageMajor incident
    Componentes afetados
    Public Reporting
    1. 20 Here 2026 da 08:08 UTCinvestigating

      Actualmente, estamos a ver a maioria das páginas de relatórios públicos dar um erro mau gateway, isto está sob investigação e vamos resolvê-lo o mais rápido possível.

    2. 20 Here 2026 da 08:08 UTCinvestigating

      Um incidente contínuo do Google Cloud na região europe-west2 está impactando nossas páginas de relatórios públicos, fazendo com que páginas afetadas exibam erros de "Bad Gateway". Você pode seguir as atualizações do Google na página de status do Google Cloud. Todos os recursos de monitoramento, alerta e outros StatusCake permanecem operacionais e não são afetados por este incidente. Implementamos uma página de manutenção temporária, embora isso possa não aparecer em páginas usando um hostname personalizado. Estamos monitorando o incidente e investigando opções para restaurar o serviço. Ainda não temos um tempo de restauração confirmado e forneceremos novas atualizações assim que mais informações estiverem disponíveis.

    3. 20 Here 2026 da 08:53 UTCinvestigating

      Continuamos a investigar esta questão.

    4. 20 Here 2026 da 11:23 UTCidentified

      Devido a um problema de energia, o Google Cloud sofreu uma falha na zona europe-west2-b, causando este evento. O problema da energia é atenuado. A mitigação parcial é esperada dentro de 30 minutos e esperamos restaurar o serviço completo o mais rápido possível.

    5. 20 Here 2026 da 11:58 UTCresolved

      Este incidente foi resolvido, o provedor confirma o fim das questões e estamos vendo o serviço de volta em um estado saudável. Obrigado pela vossa paciência.

    Traduzido automaticamente da atualização oficial do incidente.

    Cloudflare outage

    Início 18 Du 2025 da 12:02 UTC · 2h 56m

    OutageMajor incident
    Componentes afetados
    StatusCake PagesMain Website
    1. 18 Du 2025 da 12:02 UTCinvestigating

      We are currently experiencing access issues for users trying to log in to app, this has been identified as an issue with Cloudflare. Monitoring and API access are unaffected and continue to work correctly. users are covered for outages and alerts. Many Cloudflare users are affected, and users will see their Cloudflare managed sites generating downtimes through StatusCake, these are valid and will be related to Cloudflare's inability to serve the pages at current.

    2. 18 Du 2025 da 12:34 UTCmonitoring

      Cloudflare have updated their status page indicating that the problem is partially resolved. From a StatusCake perspective, users will be able to log in to the app once more, but may experience increased load times and intermittent page load failures while Cloudflare finalises the fixes.

    3. 18 Du 2025 da 14:58 UTCresolved

      Cloudflare have communicated that a fix has been implemented. They believe the incident is now resolved. On the StatusCake side we are no longer seeing disruption. We can conclude that our alerting, API and reporting were unaffected by this event.

    Degraded performance on Canada monitoring region

    Início 3 Meurzh 2025 da 17:09 UTC · 3h 11m

    IssuesMinor incident
    Componentes afetados
    Uptime
    1. 3 Meurzh 2025 da 17:09 UTCinvestigating

      We are currently investigating, we suspect that this is a temporary routing issue affecting customers in select regions. Affected users may see their tests showing as down if they are monitoring a website outside of Canada using this region. There may also be limited effects on other NA regions.

    2. 3 Meurzh 2025 da 17:12 UTCidentified

      We have temporarily disabled monitoring from this region while it recovers, this should cease disruption to users

    3. 3 Meurzh 2025 da 18:19 UTCmonitoring

      Available information points to a failure with a large comms provider in NA, we have disabled New York and Canada testing regions until the error is resolved on their side. Additionally there is a wide-scale issue with Microsoft & Azure services in Canada which may be related - https://azure.status.microsoft/en-gb/status

    4. 3 Meurzh 2025 da 20:20 UTCresolved

      The impacted parties have reported resolution and from our side we have re-enabled affected regions

    Disruption to testing for some users

    Início 12 Du 2024 da 21:33 UTC · 1d 21h

    OutageMajor incident
    Componentes afetados
    Main WebsiteUptimeAPI
    1. 12 Du 2024 da 21:33 UTCinvestigating

      We have received reports from users that some Uptime type tests are failing to run, we are currently investigating this on our side.

    2. 12 Du 2024 da 21:38 UTCinvestigating

      We expect some short app outages as we attempt to apply possible fixes, it may not be possible to access the app for 1-2 minutes while these fixes are applied.

    3. 12 Du 2024 da 22:12 UTCinvestigating

      We are continuing to investigate the issue, users will now see some periods where it is not possible to access the app. We will keep these as short of possible while we seek a fix.

    4. 13 Du 2024 da 01:14 UTCinvestigating

      We apologise for the continued disruption, we continue to investigate this and hope for a resolution shortly.

    5. 13 Du 2024 da 05:02 UTCmonitoring

      We've identified and remediated the issue and are monitoring the infrastructure

    6. 14 Du 2024 da 18:59 UTCresolved

      This incident has been resolved.

    Degraded service in the Stockholm region

    Início 1 Du 2024 da 13:30 UTC · 2h 29m

    OutageMajor incident
    Componentes afetados
    Uptime
    1. 1 Du 2024 da 13:30 UTCidentified

      The issue has been identified with one of our hosting providers and we're currently working with them to resolve the issue.

    2. 1 Du 2024 da 13:31 UTCidentified

      Our monitoring location in Stockholm, Sweden (IP: 13.48.238.157) is currently unavailable due to an external block on our outbound connections. As a result, any uptime tests previously assigned to this location will temporarily be run from alternative locations outside of Sweden. We apologise for any inconvenience this may cause to customers relying on Swedish-based monitoring. Our team is actively working to resolve this issue, and we appreciate your understanding and patience during this time. Further updates will be provided as they become available.

    3. 1 Du 2024 da 15:59 UTCresolved

      The issue with the hosting provider has been resolved and the Stockholm region is now operational.

    Emergency Database Migration by Provider

    Início 7 Here 2024 da 20:49 UTC · 2h 5m

    OutageMajor incident
    Componentes afetados
    Public ReportingStatusCake PagesDomainServerMain WebsiteUptimeAPI
    1. 7 Here 2024 da 20:49 UTCinvestigating

      One of our database providers is currently conducting emergency maintenance due to a critical hardware failure earlier today. We now have an estimated time to resolution of approximately 2 hours. We understand the impact this may have on your services and apologize for the inconvenience. Our team is in close contact with the provider and monitoring the situation closely. We will continue to provide updates as more information becomes available. Thank you for your patience.

    2. 7 Here 2024 da 21:31 UTCidentified

      Thanks for your patience, the migration is progressing & we expect a resolution in around an hours time.

    3. 7 Here 2024 da 22:52 UTCmonitoring

      The migration has been completed and we are seeing systems restored. We are monitoring the situation.

    4. 7 Here 2024 da 22:54 UTCresolved

      The incident is now resolved, we see all systems returned to full performance. Thanks for bearing with us!

    Temporary Accessibility Issue for Some Users

    Início 7 Here 2024 da 15:13 UTC · 13m

    OutageMajor incident
    Componentes afetados
    Main WebsiteAPI
    1. 7 Here 2024 da 15:13 UTCinvestigating

      We are currently experiencing an issue affecting some users' ability to access our application. This is due to emergency maintenance being performed by one of our server providers. This may impact accessibility during the migration period. Our team is closely monitoring the situation and working with our provider to resolve the issue as soon as possible. We expect this to be a short disruption.

    2. 7 Here 2024 da 15:16 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 Here 2024 da 15:26 UTCresolved

      The incident has been resolved, our apologies for the disruption

    Issues with some customers receiving alerts

    Início 7 Gwengolo 2023 da 10:07 UTC · 3m

    OutageMajor incident
    Componentes afetados
    Uptime
    1. 7 Gwengolo 2023 da 10:07 UTCinvestigating

      A networking fault with a provider is causing some customers to receive alerts late, or not at all. We are currently investigating and seeking a resolution.

    2. 7 Gwengolo 2023 da 10:11 UTCresolved

      The issue is resolved. Alerts are now running as normal.

    Access issues on web app

    Início 9 Eost 2023 da 10:06 UTC · 9m

    OutageMajor incident
    Componentes afetados
    StatusCake PagesMain Website
    1. 9 Eost 2023 da 10:06 UTCinvestigating

      We are currently investigating this issue following reports that some users are unable to access the web app, we hope to have this resolved quickly.

    2. 9 Eost 2023 da 10:16 UTCresolved

      We have identified and resolved the issue, this was related to a temporary networking error, all users will be able to log in to the app successfully once more.

    New Public Reporting Pages temporarily not accepting CNAME

    Início 21 Gouere 2023 da 11:15 UTC · 3d 0h

    IssuesMinor incident
    Componentes afetados
    Public Reporting
    1. 21 Gouere 2023 da 11:15 UTCinvestigating

      We are investigating an issue where new public reporting pages are not properly applying the CNAME configuration, no existing public reports would be affected, and we will have this resolved asap.

    2. 24 Gouere 2023 da 11:42 UTCresolved

      The issue has now been fully resolved

    Reduced service for test creation & API

    Início 11 Ebrel 2023 da 07:43 UTC · 6h 10m

    IssuesMinor incident
    Componentes afetados
    DomainUptimeAPI
    1. 11 Ebrel 2023 da 07:43 UTCinvestigating

      We are currently investigating an issue affecting the creation functions for Uptime & Domain type testing, which may be causing some users to experience difficulties. Additionally, we are aware of availability issues with the StatusCake API. Our team is actively working on resolving these issues and we apologize for any inconvenience this may be causing. We will provide updates as soon as possible.

    2. 11 Ebrel 2023 da 09:42 UTCidentified

      The issue has been identified and a fix is being implemented

    3. 11 Ebrel 2023 da 13:53 UTCresolved

      This incident has now been resolved, our apologies for the disruption

    App and Monitoring facing network issues with server provider

    Início 19 Meurzh 2023 da 14:30 UTC · 0m

    Pending
    1. 20 Meurzh 2023 da 10:12 UTCresolved

      We had an incident with a main server provider, which caused the app and some uptime testing reports to trigger false alerts. After commicating with the server provider the issue was found to be routing issues within their London datacentre that caused the app to become inaccessible for a period of time. This then also impacted the systems ability to run uptime tests appropriately. The issue lasted for 1 hour 8 Minutes. The issue has now been resolved.

    Maintenance Window Errors

    Início 21 Genver 2023 da 00:00 UTC · 0m

    Pending
    1. 23 Genver 2023 da 13:10 UTCresolved

      A primary server provider had unexpected downtime over the weekend, which went unnoticed on their side. As we were not notified about the issues we were unaware that the maintenance windows service had stopped performing correctly for some customers for a period of 2 days. We have now inserted failovers to prevent this happening again, and maintenance windows are back running as normal.

    Problems logging in to the app

    Início 9 Genver 2023 da 09:12 UTC · 9m

    Pending
    Componentes afetados
    Main Website
    1. 9 Genver 2023 da 09:12 UTCinvestigating

      We're seeing some customers getting issues logging into the app, with a bad gateway error. We are currently investigating this and hope to have a resolution as soon as possible

    2. 9 Genver 2023 da 09:21 UTCresolved

      This incident has been resolved, the problem occurred due to an unexpected configuration change with a core provider. We will be reviewing the relevant component for reliability going forwards.

    App, and Services facing heavy networking issues

    Início 3 Du 2022 da 07:52 UTC · 1d 1h

    IssuesMinor incident
    Componentes afetados
    StatusCake PagesMain WebsiteAPI
    1. 3 Du 2022 da 07:52 UTCinvestigating

      We're facing issues with our primary server provider, which has a major networking issue that is currently being investigated.

    2. 3 Du 2022 da 10:33 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 Du 2022 da 11:40 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 3 Du 2022 da 18:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 4 Du 2022 da 09:10 UTCresolved

      This incident has been resolved.

    App, and Services facing heavy networking issues

    Início 30 Here 2022 da 08:24 UTC · 4h 39m

    OutageMajor incident
    Componentes afetados
    StatusCake PagesMain WebsiteAPI
    1. 30 Here 2022 da 08:24 UTCinvestigating

      Our primary server provider has had a major networking breakage that is currently being investigated and fixed. The application and testing services are currently intermittently down.

    2. 30 Here 2022 da 09:48 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 Here 2022 da 13:03 UTCresolved

      This incident has been resolved.

    App and Monitoring facing major network issues with server provider

    Início 25 Eost 2022 da 22:34 UTC · 1h 2m

    OutageCritical incident
    Componentes afetados
    StatusCake PagesMain WebsiteAPI
    1. 25 Eost 2022 da 22:34 UTCidentified

      We've identified an issue with our server provider that is currently facing mass power issues. We're in communication with them to understand the issue, and awaiting an immediate fix to the problem.

    2. 25 Eost 2022 da 23:09 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 25 Eost 2022 da 23:27 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 25 Eost 2022 da 23:36 UTCresolved

      This incident has been resolved.

    App, and Services facing heavy networking issues

    Início 2 Eost 2022 da 21:39 UTC · 1h 22m

    OutageMajor incident
    Componentes afetados
    StatusCake PagesMain WebsiteAPI
    1. 2 Eost 2022 da 21:39 UTCidentified

      Our main server provider is implementing emergency maintenance to fix issues that occured 24 hours ago across their systems. We were told there would be no network downtime but unfortunately they are sufferring from high network loss. We are in communication with them in order to understand the situation and will update further here.

    2. 2 Eost 2022 da 21:58 UTCidentified

      Identified - The server provider has identified the cause of this incident as a power issue and are working in London to restore normal connectivity as soon as possible.

    3. 2 Eost 2022 da 22:19 UTCidentified

      We understand that the datacenter (hosting multiple server providers) has been hit with a power outage. They are currently working with the centre staff to get systems back up and running

    4. 2 Eost 2022 da 22:25 UTCmonitoring

      The datacenter has restored power, and we are actively monitoring all services to ensure all systems are back up an running.

    5. 2 Eost 2022 da 22:47 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 2 Eost 2022 da 23:02 UTCresolved

      This incident has been resolved.

    App, and Services facing heavy networking issues

    Início 1 Eost 2022 da 21:53 UTC · 1h 47m

    Pending
    Componentes afetados
    StatusCake PagesMain WebsiteAPI
    1. 1 Eost 2022 da 21:53 UTCidentified

      Our main server provider has had a major networking breakage that is currently been investigated and fixed. The application, and testing services are currently down.

    2. 1 Eost 2022 da 22:01 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 1 Eost 2022 da 23:28 UTCmonitoring

      The networking issue have been initially fixed. We're now monitoring all system to ensure all services are back to normal.

    4. 1 Eost 2022 da 23:40 UTCresolved

      This incident has now been resolved but we will continue to keep monitoring the situation with network latency/degredation.

    Cloudflare WAF Global outage

    Início 21 Mezheven 2022 da 06:46 UTC · 48m

    OutageCritical incident
    Componentes afetados
    StatusCake PagesMain Website
    1. 21 Mezheven 2022 da 06:46 UTCinvestigating

      Due to a global outage with Cloudflare our app is inaccessible at the moment, however all testing capabilities are active. Status Pages will also be inaccessible until a fix is in place.

    2. 21 Mezheven 2022 da 07:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 21 Mezheven 2022 da 07:12 UTCmonitoring

      We are monitoring a fix in place for customers to access the app, and StatusCake Pages again. We will continue to monitor

    4. 21 Mezheven 2022 da 07:27 UTCmonitoring

      The StatusCake App, and Pages are back up and operational. We will continue to monitor.

    5. 21 Mezheven 2022 da 07:34 UTCresolved

      All services are running as expected.

    6. 21 Mezheven 2022 da 07:35 UTCpostmortem

      Due to a global outage of Cloudflare, our services were hit with a number of failing connection, which led to downtime on the StatusCake app, and several StatusCake Pages. The outage did not effect any of our testing suite however, so all alerts, and monitoring remained operational through the event.