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    Histórico de interrupções do Stream

    53 Stream incidents · Here 2017 — official updates, affected components, duration and resolution details.

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    Interrupção do serviço nos EUA-Leste

    Início 27 Eost 2026 da 05:25 UTC · 58m

    OutageCritical incident
    Componentes afetados
    us-eastus-eastUS EastEdge networkBroadcastingJoining CallsRecordingsTranscriptions
    1. 27 Eost 2026 da 05:25 UTCidentified

      A questão foi identificada e está a ser implementada uma solução.

    2. 27 Eost 2026 da 05:52 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    3. 27 Eost 2026 da 06:22 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Data retrieval issue in US-East

    Início 5 Eost 2026 da 17:05 UTC · 4h 9m

    IssuesMinor incident
    Componentes afetados
    us-east
    1. 5 Eost 2026 da 17:05 UTCinvestigating

      We are aware of an issue affecting data retrieval for a subset of Chat customers located in the US-East region. Affected customers may see errors or empty results when retrieving messages from channels. Our engineering team is investigating.

    2. 5 Eost 2026 da 21:08 UTCidentified

      The issue has been identified, and our engineering team is working to restore the data to its original state.

    3. 5 Eost 2026 da 21:14 UTCresolved

      The incident has been resolved.

    Erros de API elevados na região de Singapura

    Início 3 Gouere 2026 da 06:28 UTC · 1h 31m

    IssuesMinor incident
    Componentes afetados
    singaporeJoining CallsRecordings
    1. 3 Gouere 2026 da 06:28 UTCidentified

      Estamos experimentando um nível elevado de erros de API e atualmente estamos olhando para o problema.

    2. 3 Gouere 2026 da 07:59 UTCresolved

      O incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Elevated API Errors in US-East

    Início 12 Meurzh 2026 da 13:33 UTC · 43m

    IssuesMinor incident
    Componentes afetados
    us-eastus-eastJoining Calls
    1. 12 Meurzh 2026 da 13:33 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 12 Meurzh 2026 da 14:17 UTCresolved

      This incident has been resolved.

    Elevated API Errors in US-East

    Início 12 Meurzh 2026 da 08:31 UTC · 54m

    IssuesMinor incident
    Componentes afetados
    us-eastus-eastJoining Calls
    1. 12 Meurzh 2026 da 08:31 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 12 Meurzh 2026 da 08:46 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 Meurzh 2026 da 09:26 UTCresolved

      This incident has been resolved.

    High error rate on Chat API service in dublin

    Início 11 Cʼhwevrer 2026 da 08:09 UTC · 1h 21m

    IssuesMinor incident
    Componentes afetados
    dublin
    1. 11 Cʼhwevrer 2026 da 08:09 UTCidentified

      We're experiencing an elevated level of API errors and our team is currently working on a mitigation.

    2. 11 Cʼhwevrer 2026 da 09:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 Cʼhwevrer 2026 da 19:16 UTCresolved

      This incident has been resolved.

    Elevated API Errors on Feed v3 and Chat in Ohio region

    Início 2 Kerzu 2025 da 19:01 UTC · 1h 18m

    IssuesMinor incident
    Componentes afetados
    ohioJoining Calls
    1. 2 Kerzu 2025 da 19:01 UTCidentified

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 2 Kerzu 2025 da 19:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 Kerzu 2025 da 20:19 UTCresolved

      This incident has been resolved.

    Send message failures

    Início 11 Du 2025 da 17:18 UTC · 0m

    Pending
    Componentes afetados
    us-east
    1. 11 Du 2025 da 17:18 UTCresolved

      We identified an issue with sending messages. The issue is resolved. We're looking into the root cause

    Intermittent availability of the dashboard

    Início 20 Here 2025 da 16:56 UTC · 13h 21m

    IssuesMinor incident
    Componentes afetados
    Dashboard
    1. 20 Here 2025 da 16:56 UTCinvestigating

      We're currently investigating an issue with Stream's dashboard. The issue is caused by an outage of AWS.

    2. 21 Here 2025 da 06:17 UTCresolved

      This incident has been resolved.

    High error rate on Chat and Video API service in ohio region

    Início 23 Gwengolo 2025 da 19:38 UTC · 9m

    IssuesMinor incident
    Componentes afetados
    ohioJoining CallsRecordingsTranscriptions
    1. 23 Gwengolo 2025 da 19:38 UTCidentified

      One of our shards in the ohio region is experiencing an issue with the underlying database storage. Our team is actively working to restore the service.

    2. 23 Gwengolo 2025 da 19:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23 Gwengolo 2025 da 19:47 UTCresolved

      This incident has been resolved.

    High error rate on Chat and Feed API service

    Início 3 Gwengolo 2025 da 15:48 UTC · 10m

    IssuesMinor incident
    Componentes afetados
    us-eastus-east
    1. 3 Gwengolo 2025 da 15:48 UTCmonitoring

      We experienced a brief service degradation in some shards in the US-East region. The issue lasted for 1 minute and has since been resolved. Our team is currently monitoring the situation.

    2. 3 Gwengolo 2025 da 15:58 UTCresolved

      This incident has been resolved.

    Sudden spikes in requests are destabilizing the shard in Singapore. Our team is actively working to mitigate the issue.

    Início 30 Gouere 2025 da 04:47 UTC · 3h 34m

    Pending
    Componentes afetados
    singapore
    1. 30 Gouere 2025 da 04:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 30 Gouere 2025 da 08:21 UTCresolved

      This incident has been resolved.

    Outage in Us-East Edge

    Início 16 Mae 2025 da 09:27 UTC · 0m

    OutageMajor incident
    1. 16 Mae 2025 da 09:52 UTCresolved

      There was a significant spike in requests that hit one of our Edge shards in the US-East region, leading to an exhaustion of resources. The incident lasted 4 minutes.

    High error rate on Chat API service in us-east

    Início 16 Ebrel 2025 da 19:25 UTC · 1h 52m

    IssuesMinor incident
    Componentes afetados
    us-east
    1. 16 Ebrel 2025 da 19:25 UTCidentified

      One of our shards in the us-east region is experiencing an issue with the underlying database storage. Our team is actively working to restore the service.

    2. 16 Ebrel 2025 da 21:02 UTCmonitoring

      The issue is being resolved, and our team is closely monitoring the database.

    3. 16 Ebrel 2025 da 21:17 UTCresolved

      This incident has been resolved.

    Video - high error rate on Join call API (Mumbai)

    Início 31 Meurzh 2025 da 13:39 UTC · 4h 9m

    Pending
    Componentes afetados
    Joining Calls
    1. 31 Meurzh 2025 da 13:39 UTCmonitoring

      Between 12:35 and 12:51 UTC, our API layer experienced a downtime in the Mumbai region due to increased system load. We are currently investigating the incident and implementing a patch. During this time API requests to join calls returned a 5xx response.

    2. 31 Meurzh 2025 da 17:48 UTCresolved

      Our team deployed a patch to the affected system and the incident has been resolved

    Service degradation in the US-East region

    Início 1 Meurzh 2025 da 19:03 UTC · 15m

    IssuesMinor incident
    Componentes afetados
    us-east
    1. 1 Meurzh 2025 da 19:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 1 Meurzh 2025 da 19:05 UTCidentified

      One of our shards in the US-East region is experiencing degraded performance due to an issue with the underlying data storage. Our team is currently working on resolving the incident.

    3. 1 Meurzh 2025 da 19:18 UTCresolved

      This incident has been resolved.

    Degraded performance in Dublin

    Início 24 Cʼhwevrer 2025 da 12:02 UTC · 2h 26m

    IssuesMinor incident
    Componentes afetados
    dublin
    1. 24 Cʼhwevrer 2025 da 12:02 UTCidentified

      One of our shards in the Dublin region is experiencing degraded performance due to an issue with the underlying data storage. Our team is currently working on resolving the incident.

    2. 24 Cʼhwevrer 2025 da 14:27 UTCresolved

      The incident has been resolved.

    API reachability problems in United Arab Emirates (UAE)

    Início 20 Genver 2025 da 09:32 UTC · 4d 2h

    Pending
    1. 20 Genver 2025 da 09:32 UTCidentified

      APIs are partially unreachable for users within the UAE on the DU Telecom and Virgin Telecom ISPs. Our team is currently working to remediate the problem by talking to the ISP and local authorities, a temporary remediation is also in progress.

    2. 24 Genver 2025 da 12:26 UTCresolved

      This incident has been resolved.

    High error rate on Chat API service in ohio

    Início 29 Mae 2024 da 01:06 UTC · 0m

    Pending
    Componentes afetados
    ohio
    1. 29 Mae 2024 da 01:06 UTCinvestigating

      Our monitoring system has detected an incident affecting one of our shard in Ohio. Customers located on that shard have experienced a high error rate.

    2. 29 Mae 2024 da 01:07 UTCresolved

      The incident has been resolved, and traffic is now served without any issue.

    High error rate on one of our Feed shards in the us-east region

    Início 9 Mae 2024 da 13:51 UTC · 47m

    OutageMajor incident
    Componentes afetados
    us-east
    1. 9 Mae 2024 da 13:51 UTCinvestigating

      We are currently experiencing a high error rate on one of our Feed shards in the us-east region. Our team is actively working to resolve the situation.

    2. 9 Mae 2024 da 13:52 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9 Mae 2024 da 14:38 UTCresolved

      The shard has been recovered and the incident has been resolved. Our team is currently conducting an internal investigation to determine the root cause of the issue.