Histórico de interrupções do Sync

1. 9 Gwengolo 2026 da 03:43 UTCinvestigating

   Estamos experimentando um nível elevado de erros de upload e download e estamos atualmente olhando para o problema.

2. 9 Gwengolo 2026 da 05:31 UTCinvestigating

   Continuamos investigando o problema.

3. 9 Gwengolo 2026 da 08:21 UTCidentified

   A questão foi identificada e está a ser implementada uma solução.

4. 9 Gwengolo 2026 da 10:21 UTCmonitoring

   Foi implementada uma correção e estamos monitorando os resultados.

5. 9 Gwengolo 2026 da 11:17 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 3 Gouere 2026 da 04:15 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue. This is impacting upload and download

2. 3 Gouere 2026 da 04:51 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 3 Gouere 2026 da 16:25 UTCresolved

   This incident has been resolved.

1. 27 Mae 2026 da 17:03 UTCinvestigating

   We are currently investigating an issue affecting login and uploads in the Sync web panel.

2. 27 Mae 2026 da 17:05 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 27 Mae 2026 da 17:11 UTCresolved

   This incident has been resolved.

1. 25 Mae 2026 da 14:32 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 25 Mae 2026 da 14:52 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 Mae 2026 da 16:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 25 Mae 2026 da 17:17 UTCresolved

   This incident has been resolved.

1. 5 Mae 2026 da 17:14 UTCmonitoring

   One of our upstream providers will be performing emergency maintenance to address a network degradation impacting a subset of our users. Affected users may experience intermittent connection issues n this period. We will continue to monitor and provide updates.

2. 5 Mae 2026 da 21:10 UTCresolved

   This incident has been resolved.

1. 1 Mae 2026 da 18:51 UTCidentified

   We're experiencing an elevated level of errors when attempting to preview a MS Word or Powerpoint document and are currently looking into the issue.

2. 1 Mae 2026 da 21:59 UTCmonitoring

   A temporary fix has been implemented. We are currently monitoring the issue.

3. 2 Mae 2026 da 01:24 UTCresolved

   This incident has been resolved.

1. 6 Meurzh 2026 da 12:56 UTCinvestigating

   We are currently investigating a login issue affecting the iOS and Android mobile apps

2. 6 Meurzh 2026 da 15:02 UTCresolved

   This incident has been resolved.

1. 21 Kerzu 2025 da 19:56 UTCinvestigating

   We are aware of a problem that is preventing users from logging in to the Sync iOS and Android apps and are investigating.

2. 22 Kerzu 2025 da 03:23 UTCinvestigating

   We are continuing further investigation into the ongoing mobile login problem and can confirm it is affecting a subset of our mobile app users

3. 22 Kerzu 2025 da 14:59 UTCinvestigating

   We have received some reports of connection issues on the Sync Windows and MacOS apps and are investigating.

4. 22 Kerzu 2025 da 15:37 UTCinvestigating

   We are continuing to investigate this issue.

5. 23 Kerzu 2025 da 07:21 UTCresolved

   A new release is now available for the mobile apps that have resolved the issue.

1. 2 Kerzu 2025 da 15:04 UTCinvestigating

   THIS IS A DRILL: We are investigating the issue.

2. 2 Kerzu 2025 da 15:04 UTCidentified

   THIS IS A DRILL: We have identified the issue.

3. 2 Kerzu 2025 da 15:05 UTCidentified

   THIS IS A DRILL: We are monitoring the issue.

4. 2 Kerzu 2025 da 15:06 UTCmonitoring

   THIS IS A DRILL: We are monitoring the issue.

5. 2 Kerzu 2025 da 15:06 UTCresolved

   THIS IS A DRILL: This issue is resolved.

1. 18 Du 2025 da 13:32 UTCinvestigating

   We're experiencing an elevated level of Control Panel and Web Site errors due to an issue with an upstream provider. We are currently investigating the issue further.

2. 18 Du 2025 da 13:44 UTCidentified

   We have been informed that our upstream provider has identified the issue and is implementing a fix.

3. 18 Du 2025 da 14:38 UTCidentified

   We are continuing to work on this issue, we are in the process of mitigating the upstream issue.

4. 18 Du 2025 da 14:48 UTCmonitoring

   A fix has been implemented by our upstream, we are currently monitoring.

5. 18 Du 2025 da 16:18 UTCresolved

   This incident has been resolved.

1. 1 Here 2025 da 17:01 UTCinvestigating

   We are currently investigating an issue where the desktop app may show your device is suspended

2. 1 Here 2025 da 17:02 UTCresolved

   This incident has been resolved.

1. 5 Eost 2025 da 17:36 UTCresolved

   Some users may be unable to log in to Sync.

1. 8 Gouere 2025 da 17:05 UTCresolved

   Issue has been resolved.

1. 26 Mezheven 2025 da 13:42 UTCinvestigating

   We will be undergoing scheduled maintenance during this time. Users will experience elevated issues or see an error message while logging in or managing files during this time.

2. 26 Mezheven 2025 da 19:03 UTCidentified

   We are working to resolve an outage in our systems, the cause has been identified and a fix is underway

3. 26 Mezheven 2025 da 19:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results. Billing and subscription management features continue to be impacted.

4. 26 Mezheven 2025 da 22:28 UTCmonitoring

   Billing and subscription management has been restored. A small number of users may continue to experience issues - we are continuing to work to resolve these as quickly as possible.

5. 27 Mezheven 2025 da 01:57 UTCresolved

   This incident has been resolved.

1. 28 Mae 2025 da 19:41 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 28 Mae 2025 da 19:41 UTCinvestigating

   We are continuing to investigate this issue.

3. 28 Mae 2025 da 20:16 UTCidentified

   The issue has been identified, a fix is being implemented.

4. 28 Mae 2025 da 20:58 UTCmonitoring

   A fix has been implemented and we are monitoring the situation.

5. 29 Mae 2025 da 02:04 UTCresolved

   This incident has been resolved.

1. 12 Meurzh 2025 da 19:59 UTCinvestigating

   Some users maybe unable to login and manage their files. Our team is working to identify and resolve this issue.

2. 12 Meurzh 2025 da 21:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 Meurzh 2025 da 22:21 UTCresolved

   This incident has been resolved.

1. 18 Cʼhwevrer 2025 da 02:00 UTCinvestigating

   We are experiencing elevated errors

2. 18 Cʼhwevrer 2025 da 02:59 UTCresolved

   This incident has been resolved

1. 11 Cʼhwevrer 2025 da 17:15 UTCinvestigating

   We are seeing elevated error rates and are currently looking into the issue.

2. 11 Cʼhwevrer 2025 da 17:26 UTCinvestigating

   A change has been implemented and we are currently monitoring its impact.

3. 11 Cʼhwevrer 2025 da 17:26 UTCmonitoring

   A change has been implemented, and we are currently monitoring its impact.

4. 11 Cʼhwevrer 2025 da 22:14 UTCresolved

   This incident has been resolved.

1. 20 Kerzu 2024 da 20:17 UTCinvestigating

   THIS IS A DRILL: We are investigating the issue.

2. 20 Kerzu 2024 da 20:17 UTCidentified

   THIS IS A DRILL: We have identified the issue.

3. 20 Kerzu 2024 da 20:18 UTCmonitoring

   THIS IS A DRILL: We are monitoring the issue.

4. 20 Kerzu 2024 da 20:19 UTCresolved

   THIS IS A DRILL: This issue is resolved.

1. 11 Gwengolo 2024 da 21:03 UTCinvestigating

   Some users maybe unable to login and manage their files. Our team is working to identify and resolve this issue.

2. 11 Gwengolo 2024 da 22:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 Gwengolo 2024 da 23:28 UTCresolved

   This incident has been resolved.