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    Histórico de interrupções do Teamleader

    52 Teamleader incidents · Mae 2021 — official updates, affected components, duration and resolution details.

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    Teamleader Focus está temporariamente offline, e essa é a nossa escolha

    Início 21 Here 2026 da 11:47 UTC · 1d 0h

    OutageCritical incident
    Componentes afetados
    CompaniesSupport CentreAPI endpointsExchange Web ServicesTimesheetsProjectcloudMarketplace websiteLead Capture BoosterPeppol SMPTeamleader Focus Web AppPeppol APDropbox integrationInvoicecloudWebhooksCloudsignInvoicesUpstream providersFocus AIBookkeeping integrationsGlobal SearchTeamleader Focus Mobile AppProductsDealsCalendarContactsSettingsDashboardProjectsGoogle ServicesWork ordersTicketcloudShared inboxInsights
    1. 21 Here 2026 da 11:47 UTCmonitoring

      Duas vulnerabilidades críticas de segurança no PHP, uma linguagem de programação usada por uma grande parcela de aplicativos da web em todo o mundo, incluindo o Teamleader Focus, foram divulgadas em 20 de outubro. Nossa equipe de engenharia imediatamente lançou uma mitigação temporária em nossa plataforma e está monitorando de perto, e aplicaremos o patch oficial do PHP assim que ele for lançado mais tarde hoje. Atualmente não temos nenhuma indicação de que contas de clientes ou dados foram afetados, e você não precisa fazer nada.

    2. 21 Here 2026 da 11:57 UTCidentified

      Duas vulnerabilidades críticas de segurança no PHP foram divulgadas em 20 de outubro. PHP é uma linguagem de programação usada por uma grande parcela de aplicativos da web em todo o mundo, incluindo Teamleader Focus. Como precaução extra, tomamos temporariamente o Teamleader Focus offline enquanto aplicamos o patch de segurança oficial do PHP, e vamos trazê-lo de volta on-line assim que isso estiver feito. Atualmente não temos nenhuma indicação de que contas ou dados de clientes tenham sido afetados, e manteremos esta página atualizada.

    3. 21 Here 2026 da 12:00 UTCidentified

      O Foco do Líder de Equipa está indisponível neste momento. Desligámos de propósito. Duas vulnerabilidades críticas foram tornadas públicas no PHP, a linguagem de programação por trás de muitos sites e aplicativos da web em todo o mundo, incluindo Teamleader Focus. Para ficar à frente de qualquer risco, desligamos o Teamleader Focus como medida preventiva. Nós não estamos cientes de quaisquer problemas de segurança ou mau uso, e nossa equipe está investigando para ter toda a certeza. Quando é que voltamos? Por enquanto, pretendemos tornar o Teamleader Focus disponível novamente às 19:00 CEST. Ainda não podemos confirmar se isso será possível mais cedo, porque primeiro precisamos tomar as medidas necessárias para trazê-lo de volta em segurança. Vamos mantê-lo publicado nesta página. Obrigado pela paciência, e desculpa pelo inconveniente.

    4. 21 Here 2026 da 15:52 UTCidentified

      Uma atualização rápida: o patch de segurança oficial do PHP foi lançado, e nossa equipe está aplicando-o agora. Uma vez que ele está no local e testado, vamos trazer Teamleader Focus de volta on-line. Obrigado por nos acompanhar, vamos deixar você saber aqui assim que Teamleader Focus estiver disponível novamente.

    5. 21 Here 2026 da 18:42 UTCmonitoring

      Earlier today we took Teamleader Focus offline as a precaution. The PHP foundation had announced two critical security vulnerabilities in PHP, a technology our platform runs on, and we didn't want to wait for the official fix while exposed. The official fix was released today and we have now installed it across our platform. All services are available again. Our investigation has found no evidence that these vulnerabilities were used against Teamleader. That investigation is still ongoing, and we will update this page if anything changes. Thank you for your patience. If you notice anything unusual, please contact our support team.

    6. 22 Here 2026 da 11:47 UTCresolved

      This incident has been resolved.

    Traduzido automaticamente da atualização oficial do incidente.

    Algumas páginas de detalhes de negócio não conseguem carregar.

    Início 20 Gouere 2026 da 15:54 UTC · 16h 11m

    OutageMajor incident
    Componentes afetados
    Deals
    1. 20 Gouere 2026 da 15:54 UTCinvestigating

      Estamos cientes de que alguns clientes estão tendo um erro inesperado ao abrir certas páginas de negócio. A questão ocorre intermitentemente e não em todos os negócios. A nossa equipa de desenvolvimento está a investigar ativamente. Forneceremos uma atualização assim que tivermos mais informações.

    2. 20 Gouere 2026 da 16:00 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    3. 21 Gouere 2026 da 08:05 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Delay in creating tasks on projects

    Início 16 Mezheven 2026 da 14:22 UTC · 16h 40m

    Pending
    Componentes afetados
    Teamleader Focus Web App
    1. 16 Mezheven 2026 da 14:22 UTCinvestigating

      We are currently experiencing delays in creating tasks on projects. We're investigating the cause and will provide an update as soon as possible.

    2. 16 Mezheven 2026 da 14:41 UTCmonitoring

      We have implemented a fix and are monitoring the results.

    3. 17 Mezheven 2026 da 07:02 UTCresolved

      This incident has been resolved.

    Teamleader Focus slow

    Início 1 Kerzu 2025 da 15:56 UTC · 2d 18h

    IssuesMinor incident
    Componentes afetados
    Teamleader Focus Web App
    1. 1 Kerzu 2025 da 15:56 UTCinvestigating

      Teamleader Focus is currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.

    2. 3 Kerzu 2025 da 12:40 UTCinvestigating

      While we detect improvement, we are still investigating the root cause of the slowness.

    3. 4 Kerzu 2025 da 10:26 UTCresolved

      This incident has been resolved, and we'll keep looking into ways to prevent this from happening again. Thank you for your patience and comprehension!

    Current delay in the insights module and legacy shared inbox stats

    Início 30 Here 2025 da 09:27 UTC · 22h 32m

    Pending
    Componentes afetados
    Shared inboxInsights
    1. 30 Here 2025 da 09:27 UTCidentified

      The data of the insights and shared inbox statistics have not been refreshing since October 29, 2025, 11:25 (UTC+01:00). We have found the cause and are already working on it. Thank you for your patience and understanding.

    2. 30 Here 2025 da 12:18 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 31 Here 2025 da 07:59 UTCresolved

      This incident has been resolved. We thank you again for your understanding!

    Teamleader Focus is currently unavailable

    Início 14 Here 2025 da 12:41 UTC · 2h 26m

    OutageCritical incident
    Componentes afetados
    Teamleader Focus Web App
    1. 14 Here 2025 da 12:41 UTCinvestigating

      Teamleader Focus is currently unavailable We are trying to resolve this as soon as possible.

    2. 14 Here 2025 da 12:42 UTCinvestigating

      We are continuing to investigate this issue.

    3. 14 Here 2025 da 13:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 Here 2025 da 13:55 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 14 Here 2025 da 15:08 UTCresolved

      Our development team has resolved the issue. We will keep a close eye if further issues may occur. We thank you for your patience.

    Slowness in Teamleader Focus

    Início 29 Gwengolo 2025 da 08:17 UTC · 2d 0h

    Pending
    Componentes afetados
    Teamleader Focus Web App
    1. 29 Gwengolo 2025 da 08:17 UTCinvestigating

      We are currently investigating this issue and will update you as soon as we have more information.

    2. 30 Gwengolo 2025 da 09:14 UTCinvestigating

      The issue of slowness in Teamleader Focus has come up again. We are investigating the cause and will keep you updated.

    3. 30 Gwengolo 2025 da 14:41 UTCmonitoring

      We have identified the issue, implemented a fix and are currently monitoring the results.

    4. 1 Here 2025 da 08:58 UTCresolved

      The slowness issue has been tackled and resolved. Thank you for your patience and understanding.

    General issue when sending invoices via the Peppol network

    Início 18 Gwengolo 2025 da 08:23 UTC · 2h 49m

    OutageCritical incident
    Componentes afetados
    Peppol AP
    1. 18 Gwengolo 2025 da 08:23 UTCinvestigating

      We have noticed a general issue when sending invoices via the Peppol network. You will get an "External error" notification which will explain that the invoice could not be sent out. Receiving invoices via the Peppol network still works as expected. We are working to identify the issue.

    2. 18 Gwengolo 2025 da 08:45 UTCmonitoring

      A fix has been implemented - invoices can be sent to the Peppol network again. We suggest sending the invoices you couldn't send during the outage again via the Peppol network in order to make sure they're properly synced. We will be monitoring the functionality.

    3. 18 Gwengolo 2025 da 11:12 UTCresolved

      This issue has been resolved, it is now possible to send invoices via the Peppol network once again.

    Email Delivery Issues to some email providers

    Início 10 Gouere 2025 da 15:01 UTC · 4d 17h

    Pending
    Componentes afetados
    Teamleader Focus Web App
    1. 10 Gouere 2025 da 15:01 UTCinvestigating

      We noticed some of the emails sent via Teamleader Focus are not being delivered to email provider Yahoo. This means that some of your emails sent via Teamleader Focus to Yahoo e-mail addresses will arrive delayed or not at all. We're working on a solution and will continue to keep you updated

    2. 11 Gouere 2025 da 07:45 UTCinvestigating

      We are continuing to investigate this issue.

    3. 14 Gouere 2025 da 08:10 UTCmonitoring

      All e-mails that were still pending were successfully delivered. If you have received a notification that your e-mail was not delivered, you can send a new e-mail. We are monitoring this and will update you as soon as we’re certain the issue is resolved. Thanks for your comprehension.

    4. 15 Gouere 2025 da 08:44 UTCresolved

      This issue has been resolved: all e-mails are being successfully delivered again. Thanks for your patience and comprehension!

    Issue with tickets in Teamleader Focus' Shared Inbox

    Início 20 Mezheven 2025 da 06:58 UTC · 3d 2h

    Pending
    Componentes afetados
    Teamleader Focus Web AppTicketcloudShared inbox
    1. 20 Mezheven 2025 da 06:58 UTCinvestigating

      We are currently investigating an issue where tickets are not being forwarded to Teamleader Focus' Shared Inbox because of a 'block' coming from our ticketing provider. We are currently coordinating with our provider in order to solve the issue. Tickets can still be sent out from the Shared Inbox module, but replies on those tickets will not be forwarded to the Shared Inbox in Teamleader Focus. However, all the emails and replies to tickets you receive will still be in your email provider inbox, so we suggest using that to manage your emails for the time being. We will update the status page as soon as more information is available.

    2. 20 Mezheven 2025 da 14:44 UTCmonitoring

      A fix has been implemented and tickets are again being forwarded to the Teamleader Focus' Shared Inbox. We are monitoring the situation.

    3. 23 Mezheven 2025 da 09:43 UTCresolved

      The issue has been resolved: all tickets are being forwarded to the Teamleader Focus' Shared Inbox.

    Segments not visible in Teamleader Focus

    Início 12 Kerzu 2024 da 13:32 UTC · 2h 40m

    OutageMajor incident
    Componentes afetados
    Teamleader Focus Web App
    1. 12 Kerzu 2024 da 13:32 UTCinvestigating

      We have encountered an issue where segments are not visible at the moment in Teamleader Focus. We are working on showing these again as soon as possible.

    2. 12 Kerzu 2024 da 13:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 Kerzu 2024 da 14:31 UTCmonitoring

      A fix has been implemented and segments are again visible for Teamleader Focus users. We are monitoring the situation.

    4. 12 Kerzu 2024 da 16:11 UTCresolved

      The issue has been resolved and segments are visible for all Teamleader Focus users.

    Teamleader Focus - Degraded performance

    Início 9 Kerzu 2024 da 08:11 UTC · 3h 24m

    IssuesMinor incident
    Componentes afetados
    Teamleader Focus Web App
    1. 9 Kerzu 2024 da 08:11 UTCinvestigating

      Teamleader Focus is currently experiencing technical difficulties and may be causing certain pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.

    2. 9 Kerzu 2024 da 09:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 Kerzu 2024 da 11:35 UTCresolved

      This incident has been resolved.

    Issues with EWS / Outlook upstream provider

    Início 25 Du 2024 da 08:42 UTC · 2d 23h

    OutageMajor incident
    Componentes afetados
    Exchange Web ServicesLead Capture BoosterUpstream providers
    1. 25 Du 2024 da 08:42 UTCinvestigating

      There are currently issues with the Exchange Web Services and the Outlook upstream provider, which might impact our Outlook integrations. We are currently monitoring the situation to make sure that these services can be restored as soon as possible once available again.

    2. 25 Du 2024 da 11:05 UTCinvestigating

      We are continuing to investigate this issue.

    3. 25 Du 2024 da 15:11 UTCidentified

      The issue has been identified and confirmed by our 3rd party provider Microsoft. Microsoft is currently deploying and monitoring a fix which should resolve the issue shortly.

    4. 26 Du 2024 da 07:55 UTCmonitoring

      The issues with the Exchange Web Services and the Outlook upstream provider seem to have been resolved for the time being, we're monitoring the situation; our services are operational again.

    5. 28 Du 2024 da 08:13 UTCresolved

      The incident has been marked as resolved by Microsoft after an extensive monitoring. Everything regarding the Exchange Web Services and the Outlook upstream provider is working as expected.

    Login via Microsoft SSO not working

    Início 30 Gwengolo 2024 da 07:01 UTC · 23m

    OutageMajor incident
    Componentes afetados
    Upstream providers
    1. 30 Gwengolo 2024 da 07:01 UTCinvestigating

      Microsoft users are not able to log in via SSO, we are currently investigating the issue. Please log in with email address and password instead. We will come back with an update asap.

    2. 30 Gwengolo 2024 da 07:24 UTCresolved

      This incident has been resolved.

    Teamleader Focus slow/unavailable

    Início 7 Gwengolo 2024 da 13:45 UTC · 21h 0m

    OutageMajor incident
    Componentes afetados
    API endpointsTeamleader Focus Web AppWebhooksTeamleader Focus Mobile App
    1. 7 Gwengolo 2024 da 13:45 UTCinvestigating

      We are currently experiencing a service disruption in Teamleader Focus. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.

    2. 7 Gwengolo 2024 da 14:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 7 Gwengolo 2024 da 14:26 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 8 Gwengolo 2024 da 10:45 UTCresolved

      This incident has been resolved.

    Teamleader Focus Mobile App: Service Disruption

    Início 26 Mezheven 2024 da 06:19 UTC · 14h 53m

    OutageCritical incident
    Componentes afetados
    Teamleader Focus Mobile App
    1. 26 Mezheven 2024 da 06:19 UTCinvestigating

      We are currently experiencing a service disruption on our Mobile App. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.

    2. 26 Mezheven 2024 da 09:55 UTCmonitoring

      A fix has been implemented for which we ask you to update your Teamleader Focus app. We are further monitoring the results.

    3. 26 Mezheven 2024 da 21:12 UTCresolved

      This incident has been resolved.

    Issue with processing of paper postal invoices

    Início 17 Mae 2024 da 07:10 UTC · 6h 5m

    Pending
    Componentes afetados
    Teamleader Focus Web App
    1. 17 Mae 2024 da 07:10 UTCinvestigating

      Due to an issue with a 3rd party provider we cannot ensure correct processing of paper postal invoices. We are contacting them as we speak.

    2. 17 Mae 2024 da 10:17 UTCmonitoring

      The issue has been identified, and we implemented a fix. We are monitoring whether we get the desired results.

    3. 17 Mae 2024 da 13:15 UTCresolved

      This incident has been resolved.

    Issues with file upload in Teamleader Focus

    Início 8 Mae 2024 da 14:45 UTC · 1h 4m

    IssuesMinor incident
    Componentes afetados
    Teamleader Focus Web AppTeamleader Focus Mobile App
    1. 8 Mae 2024 da 14:45 UTCinvestigating

      There is currently an issue when uploading files in our web and mobile application. We're working on a fix and will provide an update as soon as possible.

    2. 8 Mae 2024 da 15:49 UTCresolved

      This incident has been resolved.

    InvoiceCloud and CloudSign unavailable

    Início 18 Meurzh 2024 da 15:46 UTC · 1h 45m

    OutageMajor incident
    Componentes afetados
    ProjectcloudInvoicecloudCloudsignTicketcloud
    1. 18 Meurzh 2024 da 15:46 UTCinvestigating

      InvoiceCloud and CloudSign are not loading at the moment. We're investigating the cause and will provide an update as soon as possible.

    2. 18 Meurzh 2024 da 15:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results

    3. 19 Meurzh 2024 da 06:52 UTCresolved

      This incident has been resolved.

    Contact forms unavailable due to expired certificate

    Início 18 Genver 2024 da 12:09 UTC · 2h 34m

    OutageMajor incident
    Componentes afetados
    Lead Capture Booster
    1. 18 Genver 2024 da 12:09 UTCinvestigating

      https://meeting.teamleader.eu/ is unavailable due to an expired certificate, we are investigating the cause and will get back to you asap

    2. 18 Genver 2024 da 12:38 UTCmonitoring

      We were able to update the certificate and are monitoring the results

    3. 18 Genver 2024 da 14:43 UTCresolved

      This incident has been resolved.