Histórico de interrupções do Teamtailor

1. 1 Here 2026 da 15:13 UTCresolved

   Entre aproximadamente 02:05 e 02:20 CEST nosso site de marketing www.teamtailor.com estava indisponível para alguns visitantes devido a um problema com seu certificado de segurança. O certificado foi renovado e o site está funcionando normalmente novamente. O aplicativo Teamtailor e sites de carreira não foram afetados. Pedimos desculpa por qualquer inconveniente.

Traduzido automaticamente da atualização oficial do incidente.

1. 28 Gwengolo 2026 da 11:52 UTCresolved

   De aproximadamente 09:30 a 13:55 CEST alguns clientes na região da América do Norte experimentaram tempos de resposta lentos intermitentes ao acessar sites Teamtailor e carreira, com curtos períodos de erros em torno de 11:55, 12:15 e 13:50 CEST. A causa foi alta carga de banco de dados de uma grande importação de dados. A importação foi pausada e o desempenho voltou ao normal. Pedimos desculpa por qualquer inconveniente.

Traduzido automaticamente da atualização oficial do incidente.

1. 25 Gwengolo 2026 da 12:33 UTCresolved

   Entre cerca de 11:50 e 12:01 CEST, alguns clientes da região da UE tiveram tempos de resposta lentos e erros ao acederem aos sítios Teamtailor e de carreira. A causa foi alta carga em um de nossos sistemas internos durante uma tarefa de manutenção. A tarefa foi interrompida e o desempenho voltou ao normal. Algum processamento de fundo foi atrasado por um tempo depois. Pedimos desculpa por qualquer inconveniente.

Traduzido automaticamente da atualização oficial do incidente.

1. 24 Gwengolo 2026 da 13:30 UTCresolved

   Entre as 11h25 e as 11h31 CEST, alguns clientes da região da UE sofreram erros ao acederem aos sítios Teamtailor e de carreira. A causa foi alta carga de banco de dados. A questão foi identificada e resolvida. Pedimos desculpa por qualquer inconveniente.

Traduzido automaticamente da atualização oficial do incidente.

1. 24 Gwengolo 2026 da 06:59 UTCresolved

   Entre aproximadamente 15:15 e 15:27 CEST, alguns clientes na região da UE sofreram tempos de resposta lentos e erros intermitentes ao utilizarem o Teamtailor e sites de carreira. A questão retornou brevemente por volta de 17:25 CEST, quando alguns sites de carreira não carregavam. A causa foi alta carga de banco de dados. Os sistemas funcionam normalmente desde aproximadamente 17:30 CEST. Pedimos desculpa por qualquer inconveniente.

Traduzido automaticamente da atualização oficial do incidente.

1. 16 Gwengolo 2026 da 11:19 UTCresolved

   Entre aproximadamente 11:16 e 11:35 CEST alguns clientes experimentaram erros intermitentes ao acessar Teamtailor. A questão foi identificada e resolvida. Pedimos desculpa por qualquer inconveniente.

Traduzido automaticamente da atualização oficial do incidente.

1. 8 Gouere 2026 da 11:15 UTCresolved

   Between approximately 08:50 and 11:30 CEST, customers may have experienced general slowness across the platform and delays in background processing (e.g. resume parsing and other queued actions). The cause was a misconfigured recurring job that allowed overlapping runs, which blocked the background job queue and increased database load. We restarted the affected workers, corrected the job configuration, and added a database index to reduce load. Systems have been operating normally since approximately 11:30 CEST. We apologize for the inconvenience.

1. 6 Gouere 2026 da 16:35 UTCidentified

   Issue has been identified, the application will enter maintenance for a short moment.

2. 6 Gouere 2026 da 16:57 UTCinvestigating

   We are currently investigating this issue.

3. 6 Gouere 2026 da 17:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 Gouere 2026 da 21:13 UTCresolved

   This incident has been resolved.

1. 2 Gouere 2026 da 13:02 UTCinvestigating

   We are experiencing issues with our marketing website (www.teamtailor.com) being unavailable due to an SSL certificate error. Career sites, the ATS and the API are not affected. We are investigating the issue.

2. 2 Gouere 2026 da 13:03 UTCidentified

   The issue has been identified - an SSL certificate renewal did not include the teamtailor.com domain. A new certificate is being issued and deployed.

3. 2 Gouere 2026 da 13:04 UTCresolved

   A new SSL certificate has been deployed and www.teamtailor.com is fully available again. This incident is resolved.

1. 15 Mezheven 2026 da 14:13 UTCmonitoring

   We experienced intermittent errors affecting image uploads and display across the platform, including profile pictures and the image/media library in settings and the career site editor. Affected requests returned a temporary error (HTTP 503). The issue was caused by a problem with one of our external service providers, who we have contacted. Error rates have dropped significantly since the peak earlier today and the service is recovering. We are continuing to monitor closely to confirm full recovery.

2. 15 Mezheven 2026 da 14:21 UTCresolved

   This issue has been resolved. The problem with our external service provider has been fixed, error rates have returned to zero, and image uploads and display are operating normally again across all regions. Thank you for your patience.

1. 5 Mezheven 2026 da 15:02 UTCinvestigating

   We are currently experiencing issues with slow response times on our EU region. We are investigating the issue.

2. 5 Mezheven 2026 da 15:06 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5 Mezheven 2026 da 15:15 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 Mezheven 2026 da 15:39 UTCresolved

   This incident has been resolved.

1. 22 Mae 2026 da 11:42 UTCmonitoring

   A fix has been deployed. Background processing is catching up and we are monitoring the recovery of any queued actions. Some actions may still take longer than usual while the queue drains.

2. 22 Mae 2026 da 12:16 UTCresolved

   This incident has been resolved, all system features are back to normal.

1. 30 Gouere 2025 da 08:23 UTCmonitoring

   We are currently having issues with Insights (our analytics backend). It looks like no data has been ingested since July 25th. We are currently working on getting it running again now. We don't expect any data has been lost due to this, but it will take some time for the system to catch up with the past week's data once it's up and running again.

2. 30 Gouere 2025 da 08:23 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 30 Gouere 2025 da 12:01 UTCmonitoring

   Based on the current ingestion rate, we estimate that all queued up data will be ingested by around 6 AM CET tomorrow (July 31th).

4. 31 Gouere 2025 da 08:38 UTCmonitoring

   Most of the queued events and data have been ingested by the Analytics backend, but there is still some remaining data to process before everything is fully updated.

5. 1 Eost 2025 da 12:00 UTCmonitoring

   Visitor data is still being slowly imported. We are working on speeding it up, but no ETA available yet.

6. 5 Eost 2025 da 12:00 UTCmonitoring

   All queued up data and events have been imported and processed. All Analytics features and information are working as expected.

7. 5 Eost 2025 da 12:01 UTCresolved

   This incident has been resolved.

1. 10 Gouere 2025 da 19:03 UTCinvestigating

   We are currently experiencing issues with our real time service, which is unfortunately is causing issues with some functionality within our application. We are in contact with our provider to alleviate the issue.

2. 10 Gouere 2025 da 22:07 UTCmonitoring

   We have been monitoring the situation for a while and will continue to do so.

3. 10 Gouere 2025 da 22:07 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 11 Gouere 2025 da 07:06 UTCresolved

   This incident has been resolved.

1. 16 Ebrel 2025 da 10:35 UTCinvestigating

   We are currently experiencing issues with slow response times on our EU-region. We are investigation the issue.

2. 16 Ebrel 2025 da 10:36 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 Ebrel 2025 da 10:41 UTCmonitoring

   Response times are back to normal. We are monitoring the situation.

4. 16 Ebrel 2025 da 11:10 UTCresolved

   This incident has been resolved.

1. 4 Meurzh 2025 da 20:39 UTCinvestigating

   We are currently experiencing intermittent availability issues affecting Career Sites and the ATS backend in our EU region. Our team is actively investigating and implementing mitigations.

2. 5 Meurzh 2025 da 04:27 UTCinvestigating

   The issue has been identified and a fix is being implemented.

3. 5 Meurzh 2025 da 04:35 UTCresolved

   This incident has been resolved.

1. 3 Here 2024 da 20:05 UTCinvestigating

   We are currently experiencing problems to access career sites on with custom domain names

2. 3 Here 2024 da 20:06 UTCinvestigating

   Career sites using a teamtailor sub-domains (company-name.teamtailor.com) works as usual. We continue to investigate

3. 3 Here 2024 da 20:35 UTCmonitoring

   Our service provider has found and corrected the issue, we are monitoring the issue for now.

4. 3 Here 2024 da 20:43 UTCresolved

   Incident has been resolved and everything is deemed operational again. Thank you for your patience!

1. 21 Eost 2024 da 05:56 UTCinvestigating

   We are currently investigating this issue.

2. 21 Eost 2024 da 07:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 21 Eost 2024 da 07:54 UTCresolved

   This incident has been resolved.

1. 7 Eost 2024 da 10:05 UTCidentified

   We are currently experiencing a delay in the delivery of notifications since yesterday. A correction for this is underway and should correct the issue later today.

2. 7 Eost 2024 da 10:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 Eost 2024 da 10:53 UTCresolved

   This incident has been resolved.

1. 5 Eost 2024 da 08:19 UTCinvestigating

   We are currently experience issues where the response time of our services are longer than normal. It might affect the availability of the ATS and Career sites.

2. 5 Eost 2024 da 08:24 UTCidentified

   We have identified the issue and are working as fast as we can to get everything back online.

3. 5 Eost 2024 da 09:15 UTCmonitoring

   A fix have been implemented and we are monitoring the systems.

4. 5 Eost 2024 da 09:16 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 5 Eost 2024 da 09:39 UTCresolved

   This incident has been resolved.