Histórico de interrupções do Timeclock Plus

Disrupção do TimeClock Plus da Aplicação

Início 26 Eost 2026 da 16:11 UTC 4h 50m

Pending

Componentes afetados

Prod07.tcplusondemand.comSandbox-Prod50.tcplusondemand.comProd62.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comProd66.tcplusondemand.comPHR4.tcplusondemand.comProd65.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comProd64.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comProd28.tcplusondemand.comGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd63.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comProd35.tcplusondemand.comProd02.tcplusondemand.comProd67.tcplusondemand.com

26 Eost 2026 da 16:11 UTCinvestigating
Os clientes estão tendo erros ao usar o recurso Exportar Período. Atualmente estamos investigando a causa raiz e forneceremos atualizações à medida que novas informações ficam disponíveis.
26 Eost 2026 da 16:30 UTCidentified
A questão foi identificada e está a ser implementada uma solução.
26 Eost 2026 da 17:02 UTCmonitoring
Foi implementada uma correção e estamos monitorando os resultados.
26 Eost 2026 da 21:01 UTCresolved
Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

TimeClock Plus Application Performance Degradation

Início 22 Mezheven 2026 da 14:24 UTC 1d 0h

Pending

Componentes afetados

Prod07.tcplusondemand.comProd62.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comScheduleAnywhere SchedulingProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comProd66.tcplusondemand.comPHR4.tcplusondemand.comProd65.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comProd64.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comAladtec SchedulingHumanity SchedulingGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comInstaSub Substitute ManagementProd28.tcplusondemand.comWhenToWorkGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd63.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comHumanity TimeProd35.tcplusondemand.comProd02.tcplusondemand.comProd67.tcplusondemand.com

22 Mezheven 2026 da 14:24 UTCinvestigating
We're experiencing issues with our TimeClock Plus Time and Attendance application affecting a subset of users. The disruption is related to our network infrastructure layer and is not isolated to TCP's systems. Our team is actively working with our providers to resolve this. We will provide more details as soon as more information becomes available.
22 Mezheven 2026 da 14:29 UTCidentified
The issue has been identified and a fix is being implemented.
22 Mezheven 2026 da 17:00 UTCmonitoring
A fix has been implemented and we are monitoring the results.
23 Mezheven 2026 da 15:07 UTCresolved
This incident has been resolved.

TimeClock Plus Application Performance Degradation

Início 26 Mae 2026 da 18:48 UTC 31m

OutageMajor incident

Componentes afetados

Prod61.tcplusondemand.com

26 Mae 2026 da 18:48 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
26 Mae 2026 da 19:18 UTCmonitoring
A fix has been implemented and we are monitoring the results.
26 Mae 2026 da 19:18 UTCresolved
This incident has been resolved.

TimeClock Plus Application Performance Degradation

Início 18 Mae 2026 da 13:05 UTC 4h 53m

IssuesMinor incident

Componentes afetados

Prod63.tcplusondemand.com

18 Mae 2026 da 13:05 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
18 Mae 2026 da 14:17 UTCinvestigating
We are continuing to investigate this issue.
18 Mae 2026 da 14:55 UTCinvestigating
We will be performing urgent maintenance between 10:15AM CDT and 10:45AM CDT. During this time, customers will experience a brief period of downtime.
18 Mae 2026 da 15:35 UTCinvestigating
Maintenance has been completed. We are verifying application performance.
18 Mae 2026 da 15:41 UTCidentified
The issue has been identified and a fix is being implemented.
18 Mae 2026 da 15:58 UTCmonitoring
A fix has been implemented and we are monitoring the results.
18 Mae 2026 da 17:58 UTCresolved
This incident has been resolved.

Application Performance Degradation/Outage

Início 8 Mae 2026 da 00:47 UTC 3d 12h

OutageMajor incident

Componentes afetados

Prod25.tcplusondemand.com

8 Mae 2026 da 00:47 UTCinvestigating
We are aware of reports of elevated response times and intermittent errors affecting some users. We have identified the issue as stemming from our infrastructure provider and are actively monitoring while they work toward resolution. Updates to follow.
8 Mae 2026 da 01:52 UTCinvestigating
We are continuing to investigate this issue.
8 Mae 2026 da 13:55 UTCidentified
We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back. We sincerely apologize for the disruption and thank you for your continued patience.
8 Mae 2026 da 17:08 UTCidentified
We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back.
8 Mae 2026 da 19:01 UTCidentified
Access has been restored for customers on Prod60. Some customers may experience 1-3 hours of data loss depending on working hours. If you have experienced data loss, please reach out to our support team at 325-223-9300 or [email protected] for assistance.
8 Mae 2026 da 20:54 UTCidentified
Access has been restored for most customers on Prod25. We are still working to restore access for a subset of customers. Some customers will be subject to data loss due to the outage. If you have experienced data loss, please reach out to our support team at 325-223-9300 or [email protected] for assistance.
8 Mae 2026 da 22:58 UTCmonitoring
All systems are working normally. We will continue to monitor performance over the weekend. Additional information will posted as it becomes available.
9 Mae 2026 da 21:18 UTCmonitoring
We will be performing additional maintenance on Prod25 that will result in a short period of downtime (10-15 minutes). This will be completed in the next 1-2 hours. A follow-up message will be posted when the maintenance begins and when the maintenance is completed.
11 Mae 2026 da 13:33 UTCresolved
This incident has been resolved.

TimeClock Plus Application Performance Degradation

Início 23 Cʼhwevrer 2026 da 23:05 UTC 15h 43m

IssuesMinor incident

Componentes afetados

Prod61.tcplusondemand.com

23 Cʼhwevrer 2026 da 23:05 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
24 Cʼhwevrer 2026 da 03:10 UTCidentified
The issue has been identified and a fix is being implemented.
24 Cʼhwevrer 2026 da 03:46 UTCmonitoring
A fix has been implemented and we are monitoring the results.
24 Cʼhwevrer 2026 da 14:48 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

Início 17 Cʼhwevrer 2026 da 12:39 UTC 4d 6h

OutageCritical incident

Componentes afetados

Prod64.tcplusondemand.com

17 Cʼhwevrer 2026 da 12:39 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
17 Cʼhwevrer 2026 da 13:58 UTCinvestigating
We are continuing to investigate this issue.
17 Cʼhwevrer 2026 da 14:41 UTCinvestigating
The TimeClock Plus application performance has stabilized. We are continuing to investigate the root cause and will provide further updates as information becomes available.
17 Cʼhwevrer 2026 da 23:08 UTCinvestigating
The TimeClock Plus application performance remains stable. We are continuing to investigate the root cause and will provide further updates as information becomes available.
18 Cʼhwevrer 2026 da 14:32 UTCidentified
The issue has been identified and a fix is being implemented.
19 Cʼhwevrer 2026 da 14:19 UTCmonitoring
A fix has been implemented and we are monitoring the results.
21 Cʼhwevrer 2026 da 19:14 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

Início 3 Cʼhwevrer 2026 da 15:42 UTC 3h 23m

OutageMajor incident

Componentes afetados

Prod63.tcplusondemand.com

3 Cʼhwevrer 2026 da 15:42 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
3 Cʼhwevrer 2026 da 15:42 UTCidentified
The issue has been identified and a fix is being implemented.
3 Cʼhwevrer 2026 da 16:01 UTCmonitoring
A fix has been implemented and we are monitoring the results.
3 Cʼhwevrer 2026 da 16:41 UTCmonitoring
We are continuing to monitor for any further issues.
3 Cʼhwevrer 2026 da 19:05 UTCresolved
This incident has been resolved.

Aladtec Application Outage

Início 21 Kerzu 2025 da 19:19 UTC 1h 37m

OutageMajor incident

Componentes afetados

Aladtec Scheduling

21 Kerzu 2025 da 19:19 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users is impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
21 Kerzu 2025 da 19:43 UTCidentified
The issue has been identified and a fix is being implemented.
21 Kerzu 2025 da 20:39 UTCidentified
We are continuing to work on a fix for this issue.
21 Kerzu 2025 da 20:48 UTCmonitoring
A fix has been implemented and we are monitoring the results.
21 Kerzu 2025 da 20:56 UTCresolved
This incident has been resolved.

TimeClock Plus PrismHR2 Application Disruption

Início 8 Here 2025 da 16:32 UTC 41m

OutageMajor incident

Componentes afetados

PHR2.tcplusondemand.com

8 Here 2025 da 16:32 UTCidentified
The issue has been identified and a fix is being implemented.
8 Here 2025 da 17:08 UTCmonitoring
A fix has been implemented and we are monitoring the results.
8 Here 2025 da 17:13 UTCresolved
This incident has been resolved.

Degraded Application Performance

Início 2 Here 2025 da 14:42 UTC 1h 57m

IssuesMinor incident

Componentes afetados

Prod07.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comScheduleAnywhere SchedulingProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comPHR4.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comAladtec SchedulingHumanity SchedulingGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comInstaSub Substitute ManagementProd28.tcplusondemand.comGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comProd35.tcplusondemand.comProd02.tcplusondemand.com

2 Here 2025 da 14:42 UTCinvestigating
We are currently experiencing degraded performance. Our team is actively investigating the issue and working to restore normal service as quickly as possible.
2 Here 2025 da 15:02 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2 Here 2025 da 16:39 UTCresolved
This incident has been resolved. Degraded performance was due to an issue with our Web Application Firewall provider. More information can be found here: https://www.cloudflarestatus.com/incidents/nz9nlcyz4qy4

Aladtec Outage

Início 2 Gwengolo 2025 da 00:08 UTC 24m

Pending

Componentes afetados

Aladtec Scheduling

2 Gwengolo 2025 da 00:08 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2 Gwengolo 2025 da 00:32 UTCresolved
This incident has been resolved.

TimeClock Plus Group10-2 Application Disruption

Início 22 Eost 2025 da 05:04 UTC 18m

OutageMajor incident

Componentes afetados

Group10-2.tcplusondemand.com

22 Eost 2025 da 05:04 UTCinvestigating
We are currently investigating this issue.
22 Eost 2025 da 05:10 UTCidentified
The issue has been identified and a fix is being implemented.
22 Eost 2025 da 05:16 UTCmonitoring
A fix has been implemented and we are monitoring the results.
22 Eost 2025 da 05:21 UTCresolved
This incident has been resolved.

Service Provider Degradation

Início 21 Eost 2025 da 18:07 UTC 2h 2m

IssuesMinor incident

Componentes afetados

Prod07.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comScheduleAnywhere SchedulingProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comPHR4.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comAladtec SchedulingGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comInstaSub Substitute ManagementProd28.tcplusondemand.comGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comProd35.tcplusondemand.comProd02.tcplusondemand.com

21 Eost 2025 da 18:07 UTCinvestigating
We are currently experiencing service degradation and elevated error rates impacting multiple services. This is due to a reported issue with our web application firewall provider. We apologize for any disruption this may be causing to your workflow. We will provide our next update as new information becomes available.
21 Eost 2025 da 18:35 UTCidentified
Our Web Application Firewall provider has identified the issue and is working to implement a fix.
21 Eost 2025 da 19:46 UTCmonitoring
A fix has been implemented and we are monitoring the results.
21 Eost 2025 da 20:09 UTCresolved
This incident has been resolved.

TimeClock Plus Automation Service Disruption

Início 11 Eost 2025 da 22:07 UTC 1h 24m

IssuesMinor incident

Componentes afetados

Prod07.tcplusondemand.comProd34.tcplusondemand.comProd25.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comProd28.tcplusondemand.com

11 Eost 2025 da 22:07 UTCinvestigating
We are investigating reports of customers experiencing automation service disruption. We are working to identify the issue and the impact across our server fleet.
11 Eost 2025 da 22:28 UTCidentified
The issue has been identified and a fix is being implemented.
11 Eost 2025 da 23:26 UTCmonitoring
A fix has been implemented and we are monitoring the results.
11 Eost 2025 da 23:31 UTCresolved
This incident has been resolved.

Aladtec Application Outage

Início 1 Eost 2025 da 15:37 UTC 3h 23m

OutageMajor incident

Componentes afetados

Aladtec Scheduling

1 Eost 2025 da 15:37 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
1 Eost 2025 da 17:02 UTCidentified
The issue has been identified and a fix is being implemented.
1 Eost 2025 da 17:09 UTCmonitoring
A fix has been implemented and we are monitoring the results.
1 Eost 2025 da 19:00 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

Início 29 Gouere 2025 da 17:31 UTC 56m

OutageCritical incident

Componentes afetados

Prod60.tcplusondemand.com

29 Gouere 2025 da 17:31 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
29 Gouere 2025 da 17:44 UTCidentified
The issue has been identified and a fix is being implemented.
29 Gouere 2025 da 17:54 UTCmonitoring
A fix has been implemented and we are monitoring the results.
29 Gouere 2025 da 18:27 UTCresolved
This incident has been resolved.

Aladtec Application Outage

Início 24 Mezheven 2025 da 11:38 UTC 1h 21m

Pending

Componentes afetados

Aladtec Scheduling

24 Mezheven 2025 da 11:38 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available. Components affected: secure15.aladtec.com
24 Mezheven 2025 da 12:10 UTCidentified
The issue has been identified and a fix is being implemented.
24 Mezheven 2025 da 12:12 UTCmonitoring
A fix has been implemented and we are monitoring the results.
24 Mezheven 2025 da 13:00 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

Início 18 Mezheven 2025 da 16:40 UTC 3h 44m

OutageCritical incident

Componentes afetados

Group1.tcplusondemand.com

18 Mezheven 2025 da 16:40 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
18 Mezheven 2025 da 16:55 UTCidentified
The issue has been identified and a fix is being implemented.
18 Mezheven 2025 da 17:39 UTCmonitoring
A fix has been implemented and we are monitoring the results.
18 Mezheven 2025 da 20:24 UTCresolved
This incident has been resolved.

Aladtec Application Outage

Início 13 Mezheven 2025 da 14:01 UTC 31m

OutageMajor incident

Componentes afetados

Aladtec Scheduling

13 Mezheven 2025 da 14:01 UTCinvestigating
We’re experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
13 Mezheven 2025 da 14:10 UTCidentified
The issue has been identified and a fix is being implemented.
13 Mezheven 2025 da 14:22 UTCmonitoring
A fix has been implemented and we are monitoring the results.
13 Mezheven 2025 da 14:24 UTCmonitoring
We are continuing to monitor for any further issues.
13 Mezheven 2025 da 14:32 UTCresolved
This incident has been resolved.