Histórico de interrupções do Trustpilot

1. 30 Gwengolo 2026 da 18:04 UTCinvestigating

   Alguns usuários estão tendo problemas para acessar nosso aplicativo de negócios no momento. O Trustpilot está ciente da questão e está a trabalhar para a resolver com urgência. Pedimos desculpa por qualquer inconveniente.

2. 30 Gwengolo 2026 da 20:29 UTCidentified

   Identificamos um problema com https://business.trustpilot.com/. Por enquanto, os usuários podem acessar subdomínios específicos como: https://ie.business.trustpilot.com https://jp.business.trustpilot.com https://pt.business.trustpilot.com https://no.business.trustpilot.com https://ca.business.trustpilot.com https://nl-be.business.trustpilot.com https://uk.business.trustpilot.com https://fr.business.trustpilot.com https://dk.business.trustpilot.com https://es.business.trustpilot.com https://se.business.trustpilot.com https://nl.business.trustpilot.com https://au.business.trustpilot.com https://fr-be.business.trustpilot.com https://br.business.trustpilot.com https://fi.business.trustpilot.com https://de.business.trustpilot.com https://it.business.trustpilot.com https://nz.business.trustpilot.com https://pl.business.trustpilot.com https://at.business.trustpilot.com https://ch.business.trustpilot.com

3. 30 Gwengolo 2026 da 21:23 UTCresolved

   Este incidente está agora resolvido e tudo está a funcionar como esperado

Traduzido automaticamente da atualização oficial do incidente.

1. 16 Gwengolo 2026 da 12:46 UTCinvestigating

   Os clientes que usam widgets de revisão de produto com compartilhamento de revisão podem não estar mostrando comentários como esperado.

2. 16 Gwengolo 2026 da 13:01 UTCidentified

   Uma atualização para uma das nossas bases de dados não correu tão bem como esperado. Estamos neste momento a trabalhar em recuperá-lo e a funcionar correctamente.

3. 16 Gwengolo 2026 da 16:26 UTCidentified

   Não fomos capazes de mitigar a questão para níveis aceitáveis sem ela resultar em degradação dos serviços. Amanhã será necessário um olhar atento para resolver este incidente. Clientes usando widgets de revisão de produto com compartilhamento de revisão (os clientes afetados) veriam que eles ainda estão trabalhando e mostrando suas próprias avaliações de produto. Apenas revisões compartilhadas não serão visíveis.

4. 17 Gwengolo 2026 da 08:43 UTCmonitoring

   Acreditamos que não que o problema foi resolvido e que widgets de revisão de produto com compartilhamento de revisão deve estar funcionando como esperado. Continuaremos a monitorizar durante algumas horas, por precaução.

5. 17 Gwengolo 2026 da 10:47 UTCresolved

   Tendo monitorado este recurso por algum tempo, acreditamos que este incidente está agora resolvido e tudo está funcionando como esperado

Traduzido automaticamente da atualização oficial do incidente.

1. 24 Meurzh 2026 da 21:18 UTCinvestigating

   We are currently investigating this issue which may be impacting some users in accessing their business product catalog.

2. 24 Meurzh 2026 da 21:46 UTCinvestigating

   We are continuing to investigate this issue. The product catalog and related areas of the B2B app are currently impacted, along with potential impact on some widgets.

3. 24 Meurzh 2026 da 22:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 24 Meurzh 2026 da 23:43 UTCresolved

   This incident has been resolved.

1. 24 Meurzh 2026 da 13:00 UTCinvestigating

   We are currently investigating this issue.

2. 24 Meurzh 2026 da 13:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 24 Meurzh 2026 da 14:29 UTCresolved

   This incident has been resolved.

1. 14 Du 2025 da 07:21 UTCinvestigating

   We're experiencing an elevated level of TrustBox errors and are currently looking into the issue.

2. 14 Du 2025 da 07:55 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 Du 2025 da 08:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14 Du 2025 da 09:22 UTCresolved

   This incident has been resolved.

1. 10 Du 2025 da 02:55 UTCinvestigating

   This incident has been resolved.

2. 10 Du 2025 da 05:41 UTCinvestigating

   We are continuing to investigate this issue.

3. 10 Du 2025 da 05:43 UTCresolved

   This incident has been resolved.

1. 17 Mezheven 2025 da 12:33 UTCinvestigating

   Invitation history is not loading correctly for some users and invitation changes are slow to update.

2. 17 Mezheven 2025 da 13:39 UTCmonitoring

   We’ve identified the cause of the issue and made changes to mitigate. We continue to monitor the situation.

3. 18 Mezheven 2025 da 09:20 UTCresolved

   All systems continue to operate as expected.

1. 12 Mezheven 2025 da 18:46 UTCidentified

   Some users are having trouble logging in or signing up for an account right now. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

2. 12 Mezheven 2025 da 19:09 UTCidentified

   Due to 3rd party provider outage, some users are having trouble logging in or signing up for an account right now. Trustpilot is aware of the issue and is actively monitoring the situation. We apologise for any inconvenience.

3. 12 Mezheven 2025 da 20:03 UTCmonitoring

   Our 3rd-party provider has applied a fix, and we continue to monitor platform health.

4. 13 Mezheven 2025 da 06:02 UTCresolved

   This incident has been resolved.

1. 12 Mezheven 2025 da 11:12 UTCinvestigating

   We are currently investigating an incident affecting the successful publishing of submitted reviews. We'll provide further updates by 12:00 UTC.

2. 12 Mezheven 2025 da 11:13 UTCinvestigating

   This incident may also affect some functionality for users of our business app, including flagging reviews. Thank you for your patience and understanding while we aim to resolve this issue as soon as possible.

3. 12 Mezheven 2025 da 11:19 UTCidentified

   We have identified the root cause and taken steps to resolve the issue.

4. 12 Mezheven 2025 da 11:20 UTCmonitoring

   We have resolved the root cause and continue to monitor the situation. Affected B2B / business app functionality has been restored, and any delayed publishing of reviews should be addressed in the next 30 minutes.

5. 12 Mezheven 2025 da 11:23 UTCresolved

   The incident has now been resolved. Thank you for your patience and unerstanding.

1. 30 Mae 2025 da 13:51 UTCinvestigating

   Some users are having trouble signing up for a free business account using the Google Sign-up option. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

2. 30 Mae 2025 da 13:53 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 30 Mae 2025 da 14:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 30 Mae 2025 da 14:19 UTCresolved

   This incident has been resolved.

1. 16 Mae 2025 da 12:03 UTCmonitoring

   Some users are having trouble accessing our business app at the moment. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

2. 16 Mae 2025 da 12:23 UTCresolved

   This incident has been resolved.

1. 3 Ebrel 2025 da 08:36 UTCinvestigating

   We are aware of an issue affecting the recency of product catalogs for some of our integrations, including but not limited to: Wix and Shopify. This means that updates made by customers using our integrations may not yet be reflected in the product catalogs hosted on our platform. We're actively investigating this issue, and will provide further updates as new information becomes available. No action is required on the part of our integrations customers, and product catalog updates will be reprocessed once this issue has been resolved.

2. 3 Ebrel 2025 da 11:55 UTCinvestigating

   We continue to investigate this issue and will provide further updates when they become available.

3. 3 Ebrel 2025 da 13:16 UTCidentified

   We believe we have identified a contributing factor to this incident and are testing a potential fix. Some customers may continue to see stale product information and we plan to reprocess product updates once we have confidence that a fix has been found.

4. 3 Ebrel 2025 da 13:51 UTCmonitoring

   A fix has been deployed. We'll begin to cautiously reprocess delayed product updates whilst continuing to monitor the situation.

5. 4 Ebrel 2025 da 08:56 UTCmonitoring

   We continue to monitor the situation, and all signs look good. We're working on reprocessing any delayed webhook events and anticipate completing this data reconciliation by early afternoon, ~13:00 UTC.

6. 7 Ebrel 2025 da 07:27 UTCmonitoring

   We continue to monitor the situation, and all signs look good. We're working on reprocessing any delayed webhook events. This has taken a little longer than expected. We'll provide an update on progress by 11:00 UTC.

7. 8 Ebrel 2025 da 07:44 UTCresolved

   This incident has been resolved.

1. 3 Ebrel 2025 da 08:35 UTCresolved

   We are aware of an issue affecting the recency of product catalogs for some of our integrations, including but not limited to: Wix and Shopify. This means that updates made by customers using our integrations may not yet be reflected in the product catalogs hosted on our platform. We're actively investigating this issue, and will provide further updates as new information becomes available. No action is required on the part of our integrations customers, and product catalog updates will be reprocessed once this issue has been resolved.

1. 27 Meurzh 2025 da 11:12 UTCidentified

   Some users are having difficulty with re-authenticating with our integration on Zapier at the moment, no invitations are being sent. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

2. 27 Meurzh 2025 da 11:41 UTCidentified

   Users may be experiencing a partial outage with Zapier integration invitations. The Trustpilot team has identified the issue and is currently working on a permanent solution. In the meantime, if you need to send invitations via Zapier urgently, we recommend re-authenticating the Zapier integration. We apologize for any inconvenience this may cause.

3. 27 Meurzh 2025 da 13:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 27 Meurzh 2025 da 13:33 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 27 Meurzh 2025 da 14:50 UTCresolved

   This incident has been resolved.

1. 14 Meurzh 2025 da 16:58 UTCinvestigating

   Degraded performance on consumer profile pages. We are currently investigating.

2. 14 Meurzh 2025 da 19:21 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 14 Meurzh 2025 da 22:28 UTCresolved

   This incident has been resolved.

1. 11 Meurzh 2025 da 12:51 UTCinvestigating

   At the moment we're experience data replication issues in our backend. We're currently working on this issue. We're sorry for any inconveniences.

2. 11 Meurzh 2025 da 12:54 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 11 Meurzh 2025 da 13:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 11 Meurzh 2025 da 13:57 UTCresolved

   The fix has now been confirmed.

1. 29 Genver 2025 da 10:05 UTCinvestigating

   We are currently investigating this issue.

2. 29 Genver 2025 da 11:42 UTCmonitoring

   We have identified the issue, deployed a fix to address the issue, and we continue to monitor the situation.

3. 29 Genver 2025 da 11:43 UTCmonitoring

   The fix that we've deployed may mean you need to sign out of your b2b account, and sign back in again.

4. 29 Genver 2025 da 16:50 UTCresolved

   Thanks for your patience. Having monitored the situation for some time, we're happy that it is now resolved.

1. 28 Genver 2025 da 15:29 UTCinvestigating

   Currently, business users are unable to log in to the B2B app using SSO.

2. 28 Genver 2025 da 15:29 UTCinvestigating

   We are continuing to investigate this issue.

3. 28 Genver 2025 da 16:15 UTCmonitoring

   A fix has been implemented. We are currently monitoring the situation.

4. 28 Genver 2025 da 16:21 UTCidentified

   The issue has been identified and a fix is being implemented.

5. 28 Genver 2025 da 16:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 28 Genver 2025 da 16:32 UTCresolved

   This incident has been resolved.

1. 28 Du 2024 da 15:28 UTCinvestigating

   We're aware of an issue delaying the sending of review invitations emails and custom template emails. We're currently investigating.

2. 28 Du 2024 da 16:20 UTCinvestigating

   We are continuing to investigate this issue.

3. 28 Du 2024 da 17:29 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 28 Du 2024 da 17:58 UTCmonitoring

   A fix has been implemented. We are actively processing through the queue of delayed review invitation emails, and will continue to monitor progress.

5. 3 Kerzu 2024 da 05:56 UTCresolved

   This incident has been resolved.

1. 25 Here 2024 da 11:50 UTCinvestigating

   We are currently experiencing intermittent loading issues with our B2B application. Our team is actively investigating and working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.

2. 25 Here 2024 da 12:19 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 Here 2024 da 13:10 UTCmonitoring

   B2B app performance has been restored to normal, and we are actively monitoring our systems. Thank you for your patience and understanding.

4. 25 Here 2024 da 16:15 UTCresolved

   This incident has now been resolved and the B2B app is fully functional. Thank you for your patience and understanding.