Histórico de interrupções do Ubiquiti

1. 24 Gouere 2026 da 11:32 UTCinvestigating

   Estamos actualmente a investigar esta questão.

2. 24 Gouere 2026 da 11:39 UTCinvestigating

   Continuamos a investigar esta questão.

3. 24 Gouere 2026 da 12:03 UTCidentified

   A questão foi identificada e estamos a assistir a uma recuperação gradual.

4. 24 Gouere 2026 da 12:16 UTCidentified

   Continuamos trabalhando em uma solução para esse problema.

5. 24 Gouere 2026 da 12:23 UTCmonitoring

   Recuperação está em andamento, e estamos monitorando o desempenho do serviço.

6. 24 Gouere 2026 da 13:48 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 16 Gouere 2026 da 09:05 UTCinvestigating

   Estamos investigando elevados erros de 5xx que podem afetar todos os serviços da UI Cloud, incluindo portais web, APIs, autenticação e aplicativos gerenciados pela nuvem. O problema parece estar relacionado com um incidente contínuo do AWS CloudFront que afeta os clientes usando o CloudFront VPC Origins. Estamos monitorando a situação, avaliando o impacto em nossa plataforma e trabalhando com a AWS enquanto investigam. Forneceremos atualizações à medida que mais informações estiverem disponíveis.

2. 16 Gouere 2026 da 11:32 UTCresolved

   Os elevados erros de 5xx que afetam os serviços da UI Cloud foram resolvidos e o serviço retornou à operação normal. Partilharemos informações adicionais se forem necessárias outras medidas ou seguimento.

Traduzido automaticamente da atualização oficial do incidente.

1. 26 Cʼhwevrer 2026 da 17:41 UTCidentified

   The issue has been identified.

2. 26 Cʼhwevrer 2026 da 17:41 UTCidentified

   We are observing intermittent connectivity affecting some EU ISPs, impacting access to unifi.ui.com. We are closely monitoring the situation. Connectivity is expected to return to normal as regional network conditions recover.

3. 26 Cʼhwevrer 2026 da 17:42 UTCidentified

   We are continuing to monitor this issue.

4. 27 Cʼhwevrer 2026 da 02:23 UTCresolved

   This incident has been resolved.

1. 20 Here 2025 da 09:51 UTCidentified

   An issue has been identified that may cause degraded performance across several UniFi services, including Teleport, the numbers list, subscription information, and general telephony in UniFi Talk. Our teams are actively investigating and will provide updates on status.ui.com. We apologize for the inconvenience and are working to restore full service as quickly as possible.

2. 20 Here 2025 da 12:17 UTCmonitoring

   We’re seeing signs of recovery across the affected services. We will continue to provide periodic updates on status.ui.com

3. 21 Here 2025 da 07:14 UTCresolved

   This incident has been resolved.

1. 24 Gwengolo 2025 da 10:25 UTCidentified

   We are aware of a degraded performance for some customers and are investigating with the highest priority.

2. 24 Gwengolo 2025 da 12:37 UTCmonitoring

   We are continuing to monitor for any further issues

3. 24 Gwengolo 2025 da 13:56 UTCresolved

   This incident has been resolved.

1. 6 Meurzh 2025 da 17:15 UTCinvestigating

   An issue has been identified where users may be unable to make and/or receive calls to/from their UniFi Talk numbers. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 6 Meurzh 2025 da 17:17 UTCinvestigating

   In some cases, disabling the Advanced Call Routing option and restarting the Talk application may help users.

3. 6 Meurzh 2025 da 17:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 Meurzh 2025 da 20:16 UTCresolved

   This incident has been resolved.

1. 10 Kerzu 2024 da 10:26 UTCidentified

   A small number of UISP Cloud Hosting instances are offline and unable to start. The issue has been identified and a fix is being implemented.

2. 10 Kerzu 2024 da 19:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 Kerzu 2024 da 22:54 UTCresolved

   This incident has been resolved.

1. 1 Du 2024 da 09:54 UTCidentified

   UISP Console users may experience issues with remote connection. The root cause has been identified and we are working on a fix.

2. 2 Du 2024 da 09:33 UTCinvestigating

   A small percentage of UISP consoles still experience issues with remote connection.

3. 2 Du 2024 da 10:04 UTCidentified

   An issue has been identified and we are implementing a fix.

4. 2 Du 2024 da 10:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2 Du 2024 da 11:22 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 3 Du 2024 da 12:15 UTCresolved

   This incident has been resolved.

1. 20 Gwengolo 2024 da 11:21 UTCidentified

   An issue has been identified where users may be unable to access their number lists and subscription data within UniFi Talk. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 20 Gwengolo 2024 da 12:32 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 Gwengolo 2024 da 12:59 UTCresolved

   This incident has been resolved.

1. 29 Eost 2024 da 09:28 UTCinvestigating

   An issue has been identified, and some users may be unable to log in to account.ui.com. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 29 Eost 2024 da 10:32 UTCresolved

   This incident has been resolved.

1. 16 Ebrel 2024 da 00:48 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 16 Ebrel 2024 da 02:50 UTCresolved

   This incident has been resolved.

1. 16 Cʼhwevrer 2024 da 08:59 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 16 Cʼhwevrer 2024 da 11:15 UTCmonitoring

   We are continuing to monitor for any further issues

3. 16 Cʼhwevrer 2024 da 12:05 UTCresolved

   This incident has been resolved.

1. 31 Genver 2024 da 20:40 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 31 Genver 2024 da 21:30 UTCresolved

   This incident has been resolved.

1. 26 Genver 2024 da 08:46 UTCinvestigating

   UniFi Network application on a small number of Official UniFi Hosting instances is currently inaccessible.

2. 26 Genver 2024 da 09:01 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 Genver 2024 da 09:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 Genver 2024 da 11:28 UTCresolved

   This incident has been resolved.

1. 20 Kerzu 2023 da 13:09 UTCinvestigating

   We are aware of a degraded performance and are investigating with the highest priority.

2. 20 Kerzu 2023 da 14:10 UTCresolved

   This incident has been resolved.

1. 18 Gwengolo 2023 da 21:15 UTCinvestigating

   We are continuing to investigate and will provide an update as soon as possible.

2. 19 Gwengolo 2023 da 06:38 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 Gwengolo 2023 da 06:40 UTCresolved

   This incident has been resolved.

1. 18 Gwengolo 2023 da 18:56 UTCinvestigating

   We are currently investigating and will provide an update as soon as possible.

2. 18 Gwengolo 2023 da 20:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 18 Gwengolo 2023 da 20:24 UTCresolved

   This incident has been resolved.

1. 24 Ebrel 2023 da 20:32 UTCinvestigating

   We are aware of an outage and are investigating with the highest priority. We appreciate your patience and hope to get systems online as soon as possible.

2. 24 Ebrel 2023 da 21:11 UTCmonitoring

   Our services are once again operational and we are continuing to monitor for any lingering effects.

3. 24 Ebrel 2023 da 21:16 UTCresolved

   This incident has been resolved.

1. 20 Ebrel 2023 da 17:21 UTCinvestigating

   An issue has been identified where some users may be unable to connect remotely to their devices or use AmpliFi Teleport service. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 20 Ebrel 2023 da 17:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 Ebrel 2023 da 18:13 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 20 Ebrel 2023 da 18:31 UTCresolved

   This incident has been resolved.

1. 1 Cʼhwevrer 2023 da 06:28 UTCinvestigating

   An issue has been identified where some users may be unable to connect to their consoles via Teleport VPN. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 1 Cʼhwevrer 2023 da 15:16 UTCresolved

   An issue has been fixed where some users could not connect to their consoles via Teleport VPN. Please make sure to update your WifiMan mobile applications to the latest versions (iOS 0.21.2 or newer / Android 1.17.5 or newer).