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    Histórico de interrupções do Unbounce

    54 Unbounce incidents · Ebrel 2023 — official updates, affected components, duration and resolution details.

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    Funções de faturamento restauradas - Monitoramento Agora

    Início 19 Here 2026 da 23:31 UTC · Em andamento

    IssuesMinor incident
    Componentes afetados
    Web Application (app.unbounce.com)
    1. 19 Here 2026 da 23:31 UTCidentified

      As funções de faturamento são temporariamente reduzidas. Isso afeta ações como: - Actualização - Degradação - Cancelamentos - Inscrições Nossa equipe de desenvolvimento está trabalhando ativamente na resolução desta questão. Atualizaremos este espaço quando mais informações estiverem disponíveis.

    2. 20 Here 2026 da 14:28 UTCmonitoring

      As funções de faturamento foram restauradas.

    Traduzido automaticamente da atualização oficial do incidente.

    Atraso nos Leads Entregues ao Mailchimp

    Início 28 Gwengolo 2026 da 16:08 UTC · 1h 32m

    IssuesMinor incident
    Componentes afetados
    Third-Party Integrations
    1. 28 Gwengolo 2026 da 16:08 UTCinvestigating

      Unbounce está passando por um atraso na entrega de leads para Mailchimp. Os dados de chumbo ainda serão entregues e ainda estão sendo coletados pela Unbounce. Os leads podem ser vistos na seção de view leads da tela de visão geral da página e podem ser exportados como um arquivo csv. Estamos actualmente a investigar esta questão e estamos a trabalhar para a resolver o mais rapidamente possível. Subscreva-se nesta página de status para receber notificações sobre atualizações conforme elas são disponibilizadas.

    2. 28 Gwengolo 2026 da 16:12 UTCidentified

      A questão foi identificada e está a ser implementada uma solução.

    3. 28 Gwengolo 2026 da 17:12 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    4. 28 Gwengolo 2026 da 17:39 UTCresolved

      O incidente foi resolvido. Os leads podem ser entregues ao Mailchimp como de costume. Todos os leads impactados foram re-submetidos ao Mailchimp agora também.

    Traduzido automaticamente da atualização oficial do incidente.

    Elevated Page Server Errors (Asia Pacific Region)

    Início 14 Eost 2026 da 15:28 UTC · 2h 15m

    OutageMajor incident
    Componentes afetados
    Page Servers
    1. 14 Eost 2026 da 15:28 UTCinvestigating

      We're investigating elevated errors on our page servers, currently isolated to the Asia Pacific (APAC) region. Visitors from that region attempting to view live Unbounce pages may see a gateway error instead of the page loading. No other regions are currently affected.

    2. 14 Eost 2026 da 16:07 UTCmonitoring

      A fix has been implemented and we are now monitoring for recovery of Page Server in the Asia Pacific region.

    3. 14 Eost 2026 da 16:52 UTCmonitoring

      Health checks have returned to 100% as of 9:17 AM PST. Visitors from Asia Pacific region should be able to view live Unbounce pages without any errors now. Our engineering team is continuing to monitor traffic to ensure error rates stabilize completely.

    4. 14 Eost 2026 da 17:42 UTCresolved

      This incident has been resolved.

    Alguns links de navegação estão atualmente faltando em app.unbounce.com

    Início 22 Gouere 2026 da 18:06 UTC · 22m

    IssuesMinor incident
    Componentes afetados
    Web Application (app.unbounce.com)
    1. 22 Gouere 2026 da 18:06 UTCinvestigating

      Atualmente estamos investigando um problema com links de navegação em falta no app.unbounce.com. No menu à esquerda, estes links estão atualmente faltando: - Popups e barras fixas - Integração - Utilizadores - Gerenciador de scripts - Laboratórios Nossa equipe de desenvolvimento está trabalhando ativamente na resolução desta questão. Atualizaremos este espaço quando mais informações estiverem disponíveis.

    2. 22 Gouere 2026 da 18:20 UTCmonitoring

      Foi implementada uma solução e estamos a monitorizar os resultados. Todas as ligações de navegação estão novamente disponíveis.

    3. 22 Gouere 2026 da 18:28 UTCresolved

      Este incidente foi resolvido. Todas as ligações de navegação no menu à esquerda estão agora disponíveis.

    Traduzido automaticamente da atualização oficial do incidente.

    Service Disruption Affecting Some Integrations

    Início 25 Mae 2026 da 14:33 UTC · 1d 9h

    OutageMajor incident
    Componentes afetados
    Third-Party Integrations
    1. 25 Mae 2026 da 14:33 UTCinvestigating

      We are currently investigating an issue impacting some integrations. Affected users may experience delayed or failed delivery of integration events and notifications.

    2. 25 Mae 2026 da 15:00 UTCidentified

      The issue has been identified, and our engineering team is actively working on a fix.

    3. 25 Mae 2026 da 17:36 UTCmonitoring

      Our engineering team has implemented a fix, and lead delivery to integrations is now processing again. The system is currently working through a backlog of delayed integration events, and we expect catch-up processing to continue for several hours. During this time, newly submitted leads and integration deliveries may still experience delays while the backlog is being processed. We will continue to share updates as progress is made.

    4. 25 Mae 2026 da 22:02 UTCmonitoring

      The backlog of delayed integration events has now been processed, and new events should be processed normally again in real time. Next, our Engineering team will work on backfilling any events impacted by the outage and syncing integration errors to the UI.

    5. 26 Mae 2026 da 19:59 UTCmonitoring

      The integration events affected by the incident have all been backfilled. As a next step, our engineers will work towards syncing integration errors to the UI. Thank you for your patience so far, and don't hesitate to reach out to our Support Team if you have any questions. We'll continue to share updates as progress is made.

    6. 27 Mae 2026 da 00:18 UTCresolved

      This incident has been resolved. We've backfilled the events impacted by the outage and have completed syncing integration errors to the UI.

    Unable to Connect Custom Domains

    Início 4 Meurzh 2026 da 18:33 UTC · 5h 59m

    OutageMajor incident
    Componentes afetados
    Third Party Providers
    1. 4 Meurzh 2026 da 18:33 UTCinvestigating

      We are currently investigating issues with custom domain registration functionality due to a Cloudflare outage.

    2. 4 Meurzh 2026 da 23:24 UTCmonitoring

      A fix has been implemented, and we are actively monitoring to ensure continued stability. Custom domain registration is now operating as expected.

    3. 5 Meurzh 2026 da 00:32 UTCresolved

      This incident has been resolved. Custom domain registration is now operating as expected. Please feel free to reach out to our Support Team if you have any questions.

    Issues with In-App Cancellation Requests

    Início 20 Cʼhwevrer 2026 da 16:11 UTC · 27m

    IssuesMinor incident
    Componentes afetados
    Web Application (app.unbounce.com)
    1. 20 Cʼhwevrer 2026 da 16:11 UTCinvestigating

      We are currently investigating our in-app cancellation requests being blocked by an external form error. Please contact our support team at https://unbounce.com/contact-us/support/ to have cancellations manually processed.

    2. 20 Cʼhwevrer 2026 da 16:38 UTCresolved

      In-App Cancellations are fully functional.

    Click Conversions Not Being Captured

    Início 13 Cʼhwevrer 2026 da 22:40 UTC · 54m

    OutageMajor incident
    1. 13 Cʼhwevrer 2026 da 22:40 UTCmonitoring

      Earlier today, Unbounce experienced an issue where link click conversions were not being captured as expected between 9:02 AM and 2:19 PM PST. Our team has identified the root cause and implemented a fix. Conversion tracking for link clicks is now functioning normally, and we are actively monitoring to ensure continued stability. Conversions that occurred during the impacted window may not have been recorded. We are currently investigating whether these conversions can be recovered retroactively and will provide further updates as soon as more information is available. We apologize for the disruption and appreciate your patience. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 13 Cʼhwevrer 2026 da 23:34 UTCresolved

      This incident has been resolved. Conversion tracking on link clicks are now functioning normally. We are currently working on restoring the clicks conversions that may have been affected during the incident window. We will provide further communication if any additional action is required. Thank you for your patience while we worked through this issue.

    Some Leads mistakenly filtered as spam on non-secured (http) landing pages

    Início 15 Genver 2026 da 20:22 UTC · 20d 3h

    IssuesMinor incident
    Componentes afetados
    Web Application (app.unbounce.com)
    1. 15 Genver 2026 da 20:22 UTCidentified

      Due to an issue with a 3rd party provider, we are seeing some leads mistakenly marked as spam when a form is filled out on a non-secured (http) landing page. No data is lost and once our 3rd party provider has resolved the issue on their end, we will be able to recover any leads erroneously marked as spam and we will reach out to affected customers on an individual basis. Thank you for your patience. We'll update here once this issue has been resolved. We always recommend enabling and forcing SSL/https to secure any landing page (more on that here: https://documentation.unbounce.com/hc/en-us/articles/204756634-How-Do-I-Secure-my-Landing-Page-Domain-with-SSL)

    2. 19 Genver 2026 da 21:24 UTCmonitoring

      Our 3rd party provider has resolved the issue on their end and leads are being categorized as expected.

    3. 5 Cʼhwevrer 2026 da 00:07 UTCresolved

      Any leads erroneously marked as spam have been restored to the Unbounce App for the affected accounts as of January 23rd. Thank you for your patience while we resolved this issue and restored the missing data.

    Live ubpages.com Pages Not Loading

    Início 15 Kerzu 2025 da 05:36 UTC · 2h 9m

    OutageMajor incident
    Componentes afetados
    Page Servers
    1. 15 Kerzu 2025 da 05:36 UTCidentified

      Unbounce is currently experiencing an outage on ubpages.com. Visitors can be met with an error when trying to load a live page published to a ubpages.com domain. Other domains are unaffected. If you're using an ubpages.com domain for a campaign then we would recommend pausing the campaign until the issue is resolved. We have identified the issue and are currently working towards resolution.

    2. 15 Kerzu 2025 da 06:00 UTCmonitoring

      The resolution has been implemented and are seeing recovery. We will continue to monitor as the recovery propagates across the network.

    3. 15 Kerzu 2025 da 07:45 UTCresolved

      The issue should now be resolved as we see traffic volumes have now returned to normal.

    Live Pages Not Loading

    Início 5 Kerzu 2025 da 08:47 UTC · 25m

    OutageMajor incident
    1. 8 Kerzu 2025 da 19:00 UTCresolved

      On December 5, 2025, between 08:47 and 09:12 UTC, Cloudflare experienced an outage that affected all Unbounce pages. During this period, all live pages were unavailable, and no data was collected. The Unbounce app (unbounce.com) was also inaccessible. Once Cloudflare resolved the issue, all pages were live again and data collection resumed as normal. If you have any questions or concerns regarding this incident, please contact our Support Team.

    Leads Delayed Due to 3rd Party Incident

    Início 17 Du 2025 da 13:00 UTC · 0m

    OutageMajor incident
    1. 19 Du 2025 da 20:06 UTCresolved

      Due to an incident that one of our 3rd party partners experienced, some legitimate leads received on November 17th, 2025 between approximately 5am PT - 6:40am PT were incorrectly marked as spam. We will be resubmitting those leads today (November 19th, 2025) and that work should be complete by end of day.

    E-mail notification integration not working

    Início 10 Du 2025 da 14:35 UTC · 10h 52m

    IssuesMinor incident
    Componentes afetados
    Third-Party Integrations
    1. 10 Du 2025 da 14:35 UTCinvestigating

      Unbounce is currently experiencing an issue where the e-mail notification integration doesn't send over the notification e-mail. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 10 Du 2025 da 15:38 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 Du 2025 da 19:36 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 10 Du 2025 da 21:16 UTCmonitoring

      Email notifications are now sending as expected and we are working to resend notifications that were missed during the outage.

    5. 11 Du 2025 da 01:27 UTCresolved

      Email Notifications are fully restored and we expect any delayed notifications from the outage period to re-send by the end of day Wednesday (PT). Thank you for your patience while we investigated and resolved this issue. If you continue to see issues with notification delivery, please contact Support via the question mark (?) icon near the top right of the Unbounce app.

    Page Publishing Issues

    Início 29 Here 2025 da 15:08 UTC · 32m

    OutageMajor incident
    Componentes afetados
    Web Application (app.unbounce.com)
    1. 29 Here 2025 da 15:08 UTCinvestigating

      We’re currently investigating an issue preventing pages from being published in Unbounce. Users may see the “We’re publishing your page” message indefinitely, and the publishing process does not complete. Our team is actively working to identify the cause and restore full publishing functionality as soon as possible. We’ll provide updates here as they become available.

    2. 29 Here 2025 da 15:22 UTCmonitoring

      Publishing pages is operational again, and we are monitoring to ensure everything remains stable.

    3. 29 Here 2025 da 15:40 UTCresolved

      Publishing functionality is fully restored. All pages that were previously stuck in publishing have now been published. No further action is required from users.

    Ubpages.com domain issues

    Início 27 Here 2025 da 13:51 UTC · 2h 35m

    OutageMajor incident
    Componentes afetados
    Page Servers
    1. 27 Here 2025 da 13:51 UTCinvestigating

      The ubpages.com domain is currently experiencing intermittent issues. Visitors can be met with an error when trying to load a live page published to a ubpages.com domain. Other domains are unaffected. If you're using an ubpages.com domain for a campaign then we would recommend pausing the campaign until the issue is resolved. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 27 Here 2025 da 16:07 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 27 Here 2025 da 16:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27 Here 2025 da 16:25 UTCresolved

      This incident has been resolved.

    App.unbounce.com Currently Not Available

    Início 20 Here 2025 da 11:34 UTC · 11h 53m

    OutageMajor incident
    Componentes afetados
    Web Application (app.unbounce.com)
    1. 20 Here 2025 da 11:34 UTCidentified

      Due to an outage with our provider AWS (Amazon Web Services) the Unbounce app has been down for the past 2-3hours. Our systems are coming back to life and most of Unbounce is functional now. Publishing pages still isn't possible for the time being. We'll update this space once we have more updates.

    2. 20 Here 2025 da 11:57 UTCmonitoring

      Publishing pages is possible now again.

    3. 20 Here 2025 da 15:08 UTCmonitoring

      Due to the AWS outage it's currently not possible to publish/unpublish global scripts via the Script Manager. Smart Traffic also doesn't function sporadically, causing the default variant to be served.

    4. 20 Here 2025 da 16:21 UTCmonitoring

      Smart Traffic functions as normal again. Currently, global scripts still aren't able to published via the Script Manager.

    5. 20 Here 2025 da 18:03 UTCmonitoring

      Page publishing is failing again due the the AWS outage. This issue should be resolved after AWS has resolved the outage. We'll be back with an update when that happens.

    6. 20 Here 2025 da 20:55 UTCmonitoring

      Publishing pages and Global Scripts via the Script Manager should be functional again, but some sporadic errors may come up until the AWS outage is fully resolved. Also, a small number of leads that were submitted between 1am and 3am PT haven't been processed. They won't appear in the Unbounce app and won't be sent to integrations. We will begin processing these leads until we're sure that the AWS services can handle them reliably.

    7. 20 Here 2025 da 23:28 UTCresolved

      This incident has been resolved. The AWS issue was closed and all Unbounce features are now operating as normal. Please note that a small number of leads that were submitted between 1am and 3am PT haven't been processed. They won't appear in the Unbounce app and won't be sent to integrations, but they haven't been lost. We will begin processing these leads tomorrow when circumstances have settled.

    App.unbounce.com pages list sporadically not loading

    Início 3 Gwengolo 2025 da 16:42 UTC · 3h 27m

    IssuesMinor incident
    Componentes afetados
    Web Application (app.unbounce.com)
    1. 3 Gwengolo 2025 da 16:42 UTCinvestigating

      When visiting app.unbounce.com customers may experience intermittent issues with the page list not loading (showing up as blank). It's good to note that refreshing app.unbounce.com usually makes the page list show up again. Our developers are investigating and this space will be updated once we have more information.

    2. 3 Gwengolo 2025 da 17:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 Gwengolo 2025 da 20:09 UTCresolved

      This incident is now resolved. A fix was implemented and the intermittent issues have stopped. Please don't hesitate to reach out to our support team if you have any questions.

    Newly Added Domains Stuck in "Configuring" State

    Início 21 Gouere 2025 da 23:29 UTC · 12h 22m

    OutageMajor incident
    Componentes afetados
    SSL Certificate Provisioning
    1. 21 Gouere 2025 da 23:29 UTCinvestigating

      Unbounce is currently experiencing an issue with configuring custom domains that have just been added. All existing domains are unaffected. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 22 Gouere 2025 da 00:04 UTCmonitoring

      We have identified that the issue is caused by Let's Encrypt – the 3rd party SSL certificate provider we use. They are currently experiencing an outage that affects how our domains get new SSL certificates. For more information on the outage, check out their status page: https://letsencrypt.status.io/. We are monitoring the status of the Let's Encrypt outage and we'll be back with more updates at a later time.

    3. 22 Gouere 2025 da 04:25 UTCmonitoring

      We have seen recovery of Let's Encrypt – the 3rd party SSL certificate provider we use. All impacted domains have recovered. New custom domains may remain in a configuring state for longer than normal, as the 3rd party system recovers from the resulting high traffic volumes.

    4. 22 Gouere 2025 da 11:51 UTCresolved

      This incident has been resolved.

    App.unbounce.com Currently Not Available

    Início 8 Gouere 2025 da 23:07 UTC · 28m

    OutageCritical incident
    Componentes afetados
    Web Application (app.unbounce.com)
    1. 8 Gouere 2025 da 23:07 UTCmonitoring

      We are currently investigating an issue with app.unbounce.com where visitors may see an error message when trying to access the app. Live landing pages are not affected. Our development team is actively working on resolving this issue. We will update this space when more information is available.

    2. 8 Gouere 2025 da 23:11 UTCmonitoring

      The app is operational again and we're continuing to monitor the status.

    3. 8 Gouere 2025 da 23:35 UTCresolved

      This incident is now resolved. The app is now loading and operating as normal.

    Delay in Leads Delivered to Mailchimp

    Início 8 Gouere 2025 da 18:07 UTC · 4h 24m

    IssuesMinor incident
    Componentes afetados
    Third-Party Integrations
    1. 8 Gouere 2025 da 18:07 UTCidentified

      Unbounce is currently experiencing a delay in delivering leads to Mailchimp. Lead data will still be delivered and is still being collected by Unbounce. Leads can be viewed in the view leads section of the page overview screen and can be exported as a csv file. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 8 Gouere 2025 da 22:32 UTCresolved

      This issue has now been resolved. Any leads that came in during the incident have been processed and should now be visible in Mailchimp and any new leads pushed via the Mailchimp integration are being processed as per normal. Thank you for your patience while we addressed this issue.