Histórico de interrupções do Wave

1. 13 Here 2026 da 15:27 UTCmonitoring

   Identificamos um erro no aplicativo nas vendas e pagamentos > Página de pagamentos para alguns usuários de Wave Payments. Os usuários podem ver uma data de depósito estimada incorreta de segunda-feira 12 de outubro. Esta data não teve devidamente em conta as férias bancárias realizadas ontem. Os pagamentos estão processando como esperado, e ainda chegarão em nossas linhas do tempo padrão do dia útil que excluem fins de semana e feriados bancários. Pedimos desculpa pela experiência pouco clara.

2. 13 Here 2026 da 17:14 UTCresolved

   Identificamos um erro no aplicativo nas vendas e pagamentos > Página de pagamentos para alguns usuários de Wave Payments. Os usuários podem ver uma data de depósito estimada incorreta de segunda-feira 12 de outubro. Esta data não teve devidamente em conta as férias bancárias realizadas ontem. Os pagamentos estão processando como esperado, e ainda chegarão em nossas linhas do tempo padrão do dia útil que excluem fins de semana e feriados bancários. Nós lançamos uma correção que irá evitar o problema em casos futuros, mas alguns pagamentos ainda podem mostrar uma data incorreta de pagamento de 12 de outubro. Pedimos desculpa pela experiência pouco clara.

Traduzido automaticamente da atualização oficial do incidente.

1. 5 Here 2026 da 16:13 UTCinvestigating

   Estamos actualmente a investigar esta questão.

2. 5 Here 2026 da 16:15 UTCinvestigating

   Continuamos a investigar esta questão.

3. 5 Here 2026 da 16:56 UTCidentified

   A questão foi identificada e está a ser implementada uma solução.

4. 5 Here 2026 da 17:10 UTCmonitoring

   Foi implementada uma correção e estamos monitorando os resultados.

5. 5 Here 2026 da 17:15 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 1 Here 2026 da 15:28 UTCinvestigating

   Atualmente estamos investigando um problema que está causando alguma latência em várias páginas do Wave. O acesso do usuário pode ser impactado, e compartilharemos mais informações quando estiver disponível.

2. 1 Here 2026 da 15:42 UTCmonitoring

   Foi implementada uma correção e estamos monitorando os resultados.

3. 1 Here 2026 da 15:53 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 22 Gwengolo 2026 da 06:49 UTCinvestigating

   Estamos investigando relatórios de que os clientes são incapazes de acessar Wave. Mais actualizações a seguir.

2. 22 Gwengolo 2026 da 07:22 UTCmonitoring

   Foi implementada uma correção e estamos monitorando os resultados.

3. 22 Gwengolo 2026 da 07:30 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 8 Eost 2026 da 01:35 UTCinvestigating

   Estamos investigando relatórios de atrasos ou falhas que ocorrem com uploads de verificação de recibos. Mais actualizações a seguir.

2. 8 Eost 2026 da 01:54 UTCmonitoring

   Wave is currently impacted by an incident occurring with one of our 3rd party partners. Receipt scan uploads will result in a failure at this time. Further updates will be posted as new information becomes available.

3. 8 Eost 2026 da 01:55 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 8 Eost 2026 da 02:32 UTCmonitoring

   Wave is currently impacted by an incident occurring with one of our 3rd party partners. Receipt scan uploads will result in a failure at this time. We are continuing to monitor the issue.

5. 8 Eost 2026 da 03:10 UTCmonitoring

   Wave is currently impacted by an incident occurring with one of our 3rd party partners. Receipt scan uploads may still be affected. We are continuing to monitor the issue.

6. 8 Eost 2026 da 04:09 UTCresolved

   This incident has been resolved. Receipts may take a few minutes to fully upload. If you attempted a receipt upload between 7:13 PM and 11:08 PM on Friday, August 7, 2026, please re-upload your receipt.

Traduzido automaticamente da atualização oficial do incidente.

1. 29 Gouere 2026 da 19:43 UTCinvestigating

   Estamos investigando relatórios que faturas e estimativas enviadas por e-mail não estão incluindo o logotipo de negócios no PDF anexado. O logotipo comercial também não está incluído em faturas ou e-mails que são exportados como PDF. Mais actualizações a seguir.

2. 29 Gouere 2026 da 20:06 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 Gouere 2026 da 20:20 UTCresolved

   This incident has been resolved.

Traduzido automaticamente da atualização oficial do incidente.

1. 23 Mezheven 2026 da 16:57 UTCinvestigating

   Estamos investigando um problema que está bloqueando alguns usuários de salvar seus timesheets para folha de pagamento. Os usuários são encorajados a solucionar seus navegadores para ver se isso resolve o problema. Iremos partilhar actualizações à medida que estiverem disponíveis.

2. 23 Mezheven 2026 da 18:59 UTCmonitoring

   Foi implementada uma correção para a questão das folhas de tempo, e estamos monitorando.

3. 23 Mezheven 2026 da 19:20 UTCresolved

   A questão foi resolvida. Pedimos desculpa pela interrupção.

Traduzido automaticamente da atualização oficial do incidente.

1. 18 Mezheven 2026 da 15:17 UTCmonitoring

   Wave is currently impacted by an payroll incident occurring with one of our 3rd party partners. Some employees of Wave Payroll businesses may experience delayed payments today. Our 3rd party partner expects these payments to still land today, though arriving later than expected. Further updates will be posted as new information becomes available.

2. 18 Mezheven 2026 da 18:42 UTCmonitoring

   Wave is monitoring the payroll incident that occurred with one of our 3rd party partners. Some employees of Wave Payroll businesses may experience delayed payments today. All impacted delayed payments will still land today.

3. 19 Mezheven 2026 da 01:05 UTCresolved

   As it turns out, some impacted payroll deposits will be delayed past June 18th. We have reached out to those impacted employers directly. Beyond those impacted, the incident has been resolved between our 3rd party partner and their banking partner.

1. 1 Mezheven 2026 da 22:46 UTCidentified

   We are investigating reports that customers are unable to access Wave. Further updates to follow.

2. 1 Mezheven 2026 da 23:31 UTCresolved

   We have resolved the issues that were affecting the sign in page.

1. 22 Mae 2026 da 19:46 UTCmonitoring

   We have identified an issue that led to a delay in payout delivery for some U.S. Wave Payments customers. The issue has been resolved, and we will reach out to impacted customers with further details.

2. 26 Mae 2026 da 15:49 UTCresolved

   We have reached out to the impacted customers, and the issue is resolved.

1. 8 Mae 2026 da 14:43 UTCinvestigating

   We are investigating an issue that is causing login and page errors for some users across the Wave platform. We will share updates when they become available.

2. 8 Mae 2026 da 15:30 UTCresolved

   The issue has been resolved. We apologize for the interruption to your Wave experience today.

1. 8 Mae 2026 da 03:23 UTCinvestigating

   We are currently investigating an increase in errors across Wave. Some users may experience difficulty accessing certain pages or their Wave account altogether.

2. 8 Mae 2026 da 03:41 UTCresolved

   The issue has been resolved. We apologize for the interruption today.

1. 5 Mae 2026 da 21:18 UTCinvestigating

   We are currently investigating an issue that is preventing a subset of users from logging into their Wave accounts properly. We will share more information as it becomes available.

2. 5 Mae 2026 da 22:36 UTCresolved

   The issue has been resolved. We apologize for the interruption today.

1. 29 Ebrel 2026 da 17:32 UTCinvestigating

   We have identified and are investigating an issue causing scheduled recurring invoices to not be generated. Automatic recurring charges that happen through those recurring invoices are also impacted due to this. Creating and sending individual invoices, as well as payments against individual invoices are not affected at this time. We thank you for your patience and we will share updates on next steps as they become available.

2. 29 Ebrel 2026 da 19:35 UTCmonitoring

   We have identified and resolved an issue that was causing delays in recurring invoices being generated and automatic payments being charged. Delayed recurring invoices have now been generated and any automatic payments associated with those recurring invoices applied to the saved payment methods.

3. 29 Ebrel 2026 da 21:47 UTCresolved

   We have identified and resolved an issue that was causing delays in recurring invoices being generated and automatic payments being charged. Delayed recurring invoices have now been generated and any automatic payments associated with those recurring invoices applied to the saved payment methods.

1. 20 Ebrel 2026 da 17:16 UTCinvestigating

   We are currently investigating an issue leading to increased errors on invoicing-related pages in Wave, for some Wave users and/or their clients.

2. 20 Ebrel 2026 da 18:31 UTCresolved

   This incident has been resolved. Thank you for your patience and we apologize for the interruption today.

1. 14 Ebrel 2026 da 20:25 UTCidentified

   Some clients of Wave Payment users are unable to input their Credit Card details for Payment processing through Wave generated Invoices and Payment Links. We are looking into this.

2. 14 Ebrel 2026 da 20:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 14 Ebrel 2026 da 21:01 UTCresolved

   This incident has been resolved.

1. 13 Ebrel 2026 da 18:20 UTCinvestigating

   We are investigating reports that users are unable to sign in to Wave through their mobile app. While we investigate, users can still access Wave through our web application. You can access the web application through a desktop browser or your mobile browser through https://my.waveapps.com/login/

2. 14 Ebrel 2026 da 13:35 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 14 Ebrel 2026 da 19:44 UTCmonitoring

   We have released a new version of the Wave mobile app (version 4.15.0) that resolves the sign in issues through SSO. In order to install the latest update; 1. Go to the App Store / Google Play on your phone 2. Update to the latest version of the Wave app (4.15.0) 3. Launch the app 4. Close the app -iPhone users can follow this article https://support.apple.com/en-ca/109359 -Android users can follow this article https://support.google.com/android/answer/9079646?hl=en#zippy=%2Cclose-apps 5. Re-launch the app

4. 14 Ebrel 2026 da 20:06 UTCresolved

   We have released a new version of the Wave mobile app (version 4.15.0) that resolves the sign in issues through SSO. In order to install the latest update; 1. Go to the App Store / Google Play on your phone 2. Update to the latest version of the Wave app (4.15.0) 3. Launch the app 4. Close the app -iPhone users can follow this article https://support.apple.com/en-ca/109359 -Android users can follow this article https://support.google.com/android/answer/9079646?hl=en#zippy=%2Cclose-apps 5. Re-launch the app

1. 9 Ebrel 2026 da 13:51 UTCmonitoring

   Wave is currently impacted by an incident occurring with our Payroll partner. Payroll users might find that taking Payroll related actions is delayed or some pages are not loading. Our partner has released a fix and we are monitoring. Further updates will be posted as new information becomes available.

2. 9 Ebrel 2026 da 17:06 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 9 Ebrel 2026 da 17:07 UTCresolved

   Issue is now resolved. We thank you for your patience.

1. 20 Meurzh 2026 da 16:26 UTCmonitoring

   Wave is currently impacted by an incident occurring with one of our 3rd party partners. Google Play billing is experiencing an issue, impacting existing Wave customers on Android from upgrading to Pro or Receipts Plans via mobile. New Wave customers on Android are also blocked from completing sign-up via mobile. Web application access and sign-up is not impacted. Further updates will be posted as new information becomes available.

2. 20 Meurzh 2026 da 21:05 UTCresolved

   This incident has been resolved on the Google Play side, and Android billing should now work as expected.

1. 12 Meurzh 2026 da 17:23 UTCinvestigating

   We are investigating reports that invoices and estimate emails are not sending to recipients. Further updates to follow.

2. 12 Meurzh 2026 da 17:51 UTCresolved

   Issues with invoice and estimate emails not being sent to recipients has been resolved. We apologize for the inconvenience during this time.