9 Weglot incidents · Du 2024 — official updates, affected components, duration and resolution details.
Atualmente estamos investigando um problema que faz com que nosso site de marketing não esteja disponível. Isso não afeta o serviço Weglot ou sites de clientes. Forneceremos atualizações assim que tivermos mais informações.
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
A latência parece estar diminuindo, e podemos nos conectar novamente via SSO. Continuamos a monitorá-lo.
Estamos atualmente investigando relatórios de um erro 504 que afeta o login e registro SSO. Este problema está impactando tanto o back office quanto os usuários tentando acessar o painel via SSO. Nossa equipe identificou que isso está relacionado a uma parada contínua com nosso provedor, WorkOS, cuja página de status indica uma grande parada afetando seu principal serviço de SSO. Estamos acompanhando de perto a situação e forneceremos uma atualização assim que mais informações estiverem disponíveis.
Após atualizações do lado do WorkOS, o incidente parece estar resolvendo. Continuamos a acompanhar de perto a situação.
Este incidente foi resolvido. A causa básica era um problema do lado do WorkOS, que agora foi corrigido.
Traduzido automaticamente da atualização oficial do incidente.
The issue has been identified as an outage from our service provider, Webflow, which is currently working on resolving the incident.
The marketing website is accessible again
We are currently investigating reports of full outage affecting our API Translate. Our team is actively working to identify the root cause, and we will provide an update as soon as we have more information.
We have addressed the issue and are currently monitoring the system to ensure it is stable.
This incident has been resolved. The root cause has been addressed and the Translate API is now functional.
All Weglot integration apps for CMS platforms, except WordPress, are currently unavailable. Website translation services remain unaffected.
This incident has been resolved. The incident was caused by a configuration issue introduced during a scheduled update, which resulted in the service becoming unavailable.
We’re currently experiencing a full service outage affecting all Weglot services. The incident is caused by an issue with an external infrastructure provider, and our team is actively working with them to restore service as quickly as possible.
Our services are coming back online progressively following an incident with an external provider.
The incident has been resolved. The issue on the side of our external provider has been fixed, and all services are now operating normally.
Our Connect proxy is currently down due to a Cloudflare outage. As a result, translated versions of websites may be temporarily inaccessible. We are monitoring the situation closely and will restore service as soon as Cloudflare resolves the issue. Thank you for your patience.
The provider is deploying a fix, and we are seeing some recovery.
The provider services are currently operating normally.The incident is now resolved.
Access to www.weglot.com is currently unavailable. This is due to a third-party service provider outage. None of our translation services or access to our application are affected.
The website [www.weglot.com](http://www.weglot.com "www.weglot.com") is partially available again.
Our marketing website is now back online. The issue was caused by an outage on Webflow’s side, which has since been resolved. Thank you for your patience.
We are experiencing a partial outage on our Translate API. We are investigating the cause.
A partial outage impacted our Translate API, resulting in no responses for new translations or translations not previously cached in memory. As a side effect, the Pageviews API experienced degraded performance.
A fix has been applied and are currently monitoring the result.
The outage is resolved and everything should be back to normal.
