Histórico de interrupções do Wise

1. 1 Gwengolo 2026 da 12:26 UTCinvestigating

   Estamos cientes de um problema técnico que afecta a nossa plataforma. Como resultado, alguns clientes verão receber uma mensagem de erro ao configurar um pagamento ou usar seu cartão Wise. A nossa equipa já está a trabalhar numa solução. Esta questão também impacta os clientes da Wise Platform.

2. 1 Gwengolo 2026 da 12:43 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 24 Eost 2026 da 10:26 UTCinvestigating

   Estamos cientes de uma questão e estamos actualmente a investigar.

2. 24 Eost 2026 da 10:47 UTCresolved

   Alguns clientes tiveram problemas em se inscrever para uma nova conta Wise em nosso site e aplicativo móvel. A questão foi agora resolvida e a inscrição está a funcionar normalmente.

Traduzido automaticamente da atualização oficial do incidente.

1. 24 Eost 2026 da 10:05 UTCidentified

   Estamos cientes de um problema que está afetando os clientes enviando AED. Como resultado, alguns pagamentos podem ser atrasados. Isso também afeta parceiros da Plataforma Sábia. A nossa equipa já está a trabalhar numa solução. Pedimos desculpa por qualquer inconveniente.

2. 2 Gwengolo 2026 da 06:26 UTCidentified

   Identificámos a causa raiz e estamos a trabalhar numa solução. Os clientes continuarão a ver atrasos impactando transferências pendentes. Vamos atualizá-lo a seguir às 16:00 CET no dia 2 de setembro o mais recente.

3. 2 Gwengolo 2026 da 11:47 UTCidentified

   Continuamos a trabalhar numa solução. Os clientes continuarão a ver alguns atrasos que afetam as transferências de AED. Vamos atualizá-lo a seguir às 16:00 CET em 3 de setembro, o mais recente.

4. 3 Gwengolo 2026 da 11:11 UTCidentified

   Continuamos a trabalhar numa solução. Os clientes continuarão a ver alguns atrasos que afetam as transferências de AED. Vamos atualizá-lo em seguida às 16:00 CET em 4 de setembro, o mais recente.

5. 4 Gwengolo 2026 da 13:57 UTCidentified

   Continuamos a trabalhar numa solução. Os clientes continuarão a ver alguns atrasos que afetam as transferências de AED. Vamos atualizá-lo a seguir às 17:00 CET no dia 7 de setembro o mais recente.

6. 7 Gwengolo 2026 da 13:57 UTCidentified

   Continuamos a trabalhar numa solução. Os clientes continuarão a ver alguns atrasos que afetam as transferências de AED. Vamos atualizá-lo em seguida às 17:00 CET em 8 de setembro, o mais recente.

Traduzido automaticamente da atualização oficial do incidente.

1. 10 Gouere 2026 da 10:32 UTCidentified

   Some incoming payments to Wise are taking longer than usual to appear in our systems. Payments already sent are safe and don’t need to be resent, but related transfers may be delayed. We’re working to fix this as soon as possible.

2. 10 Gouere 2026 da 16:27 UTCresolved

   This incident has been resolved.

1. 17 Mezheven 2026 da 12:20 UTCinvestigating

   We are aware of an issue and are currently investigating.

2. 17 Mezheven 2026 da 12:39 UTCresolved

   This incident has been resolved.

1. 29 Mae 2026 da 12:56 UTCinvestigating

   We are aware of an issue and are currently investigating.

2. 29 Mae 2026 da 14:04 UTCresolved

   This incident has been resolved.

1. 21 Mae 2026 da 05:23 UTCidentified

   Payments are currently taking longer than usual, impacting Wise customers and Wise Platform partners. We are monitoring the situation and working towards a fix.

2. 21 Mae 2026 da 06:33 UTCresolved

   This incident has been resolved.

1. 19 Mae 2026 da 10:59 UTCidentified

   Euro payments are currently taking longer than usual and we are monitoring the situation closely.

2. 19 Mae 2026 da 11:04 UTCidentified

   We are continuing to work on a fix for this issue.

3. 20 Mae 2026 da 10:58 UTCresolved

   This incident has now been resolved

1. 15 Mae 2026 da 12:27 UTCinvestigating

   We're aware of an issue that's affecting customers. As a result, some customers may not be able to see their card transactions in the app, see or update their spending limits and access their card controls in the app or the website. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

2. 15 Mae 2026 da 13:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 15 Mae 2026 da 16:48 UTCresolved

   This incident has been resolved now.

1. 8 Mae 2026 da 12:25 UTCinvestigating

   We are currently investigating an issue affecting customers in Brazil attempting to add their Wise cards to Apple Pay via the Wise app. Our partners and our team are working to resolve the issue as swiftly as possible. In the meantime, customers can still add their card manually by entering the card details directly into the Apple Wallet app.

2. 8 Mae 2026 da 12:26 UTCinvestigating

   We are continuing to investigate this issue.

3. 8 Mae 2026 da 17:28 UTCresolved

   This incident has been resolved.

1. 29 Ebrel 2026 da 13:25 UTCinvestigating

   We're aware of an issue with transfers that's affecting customers and Wise Platform partners. Our team is investigating the situation.

2. 29 Ebrel 2026 da 13:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29 Ebrel 2026 da 13:46 UTCresolved

   This incident has been resolved.

1. 19 Meurzh 2026 da 09:49 UTCinvestigating

   We are currently investigating this issue.

2. 19 Meurzh 2026 da 09:58 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 Meurzh 2026 da 10:15 UTCidentified

   We are currently experiencing a technical issue. As a result, users may experience issues when sending or receiving transfers, or using their debit card. This also affects Wise Platform partners. Our team is working on a fix, and we will continue to provide status updates here.

4. 19 Meurzh 2026 da 10:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 19 Meurzh 2026 da 10:54 UTCresolved

   This incident has been resolved.

1. 9 Meurzh 2026 da 11:00 UTCinvestigating

   We are currently investigating an issue.

2. 9 Meurzh 2026 da 11:25 UTCmonitoring

   We are experiencing degraded performance affecting our transfer processing engine and balance synchronization. Users may see delays in transaction times and real-time account updates. Our team is working on a fix, and we will continue to provide status updates here.

3. 9 Meurzh 2026 da 11:36 UTCresolved

   Performance has been restored. Transfers and account balances are now processing normally.

1. 5 Meurzh 2026 da 12:25 UTCidentified

   We're aware of an issue that's affecting customers. As a result, some customers are experiencing delays when adding money to their Wise accounts or when they move money between balances in their Wise account. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

2. 5 Meurzh 2026 da 13:39 UTCmonitoring

   Our team has implemented a fix and are monitoring the results. During that time, some customers may still experience delays when adding money to their Wise accounts or when they move money between balances in their Wise account. We appreciate your patience while our team works to resolve this.

3. 5 Meurzh 2026 da 14:27 UTCresolved

   This incident has been resolved.

1. 27 Genver 2026 da 07:03 UTCinvestigating

   We are currently investigating an issue that has caused a delays in transfers where payouts are delayed. This also impacts our Wise Platform customers too. Our teams are working on a fix.

2. 27 Genver 2026 da 07:23 UTCidentified

   Our team has deployed a fix and transfer payouts are being processed again. There may still be some minor delays as we continue to clear the backlog.

3. 27 Genver 2026 da 08:11 UTCmonitoring

   A fix has been implemented, affected transfers and payouts are almost back to normal.

4. 27 Genver 2026 da 08:20 UTCresolved

   This incident has been resolved.

1. 22 Genver 2026 da 13:47 UTCidentified

   We have identified an issue that is preventing customers in Malaysia from adding their Mastercard cards to Apple Pay. Our team is working on a fix, and we will continue to provide status updates here.

2. 22 Genver 2026 da 19:47 UTCidentified

   Our teams continue to work on a fix for this issue. We will continue to provide status updates here.

3. 23 Genver 2026 da 10:18 UTCidentified

   We have identified that this issue is related to a third-party provider. We are in direct contact with them to resolve the matter. Our team is working on a fix, and we will continue to provide status updates here.

4. 23 Genver 2026 da 11:07 UTCresolved

   This issue has been resolved and Apple Pay services for Mastercard users in Malaysia are now fully restored.

1. 15 Genver 2026 da 11:21 UTCmonitoring

   We are currently recovering from an issue across all platforms (iOS, Android, and web) that has been preventing customers from adding, moving, or sending money. This also impacts our Wise Platform customers too.

2. 15 Genver 2026 da 11:28 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 15 Genver 2026 da 11:35 UTCresolved

   The incident has been resolved.

1. 10 Genver 2026 da 00:34 UTCinvestigating

   We are currently experiencing an issue that is impacting the speed of some transfers globally. As a result, these transfers may take longer than usual. Our team is working to fix this as soon as possible.

2. 10 Genver 2026 da 02:35 UTCresolved

   This incident has been resolved.

1. 7 Genver 2026 da 16:06 UTCidentified

   We are currently experiencing an issue which affects all card, GooglePay and Apple Pay payments to Wise accounts. Our team is working to fix this as soon as possible.

2. 7 Genver 2026 da 18:09 UTCresolved

   This incident has been resolved.

1. 15 Kerzu 2025 da 15:22 UTCidentified

   We have identified an error in Sandbox impacting transfer flows for Sandbox users. A fix is being implemented.

2. 15 Kerzu 2025 da 15:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 Kerzu 2025 da 18:48 UTCresolved

   This incident has been resolved.