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    Histórico de interrupções do Workiva

    59 Workiva incidents · Meurzh 2024 — official updates, affected components, duration and resolution details.

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    Links de tarefa de e-mail Workiva que não foram abertos para usuários

    Início 15 Here 2026 da 16:38 UTC · 1h 5m

    Pending
    Componentes afetados
    Processes (Process Builder, Integrated Automation, Tasking)Processes (Process Builder, Integrated Automation, Tasking)Processes (Process Builder, Integrated Automation, Tasking)
    1. 15 Here 2026 da 16:38 UTCinvestigating

      Estamos atualmente investigando relatórios de que os usuários são incapazes de abrir tarefas via e-mail Links. Os usuários ainda podem acessar suas tarefas entrando na Plataforma Workiva, clicando no link de e-mail. Forneceremos uma atualização o mais rápido possível. * Este problema está impactando os usuários em app.wdesk. wdesk

    2. 15 Here 2026 da 17:42 UTCresolved

      O monitoramento do trabalho mostra que o incidente está agora resolvido. No entanto, se você continuar a experimentar quaisquer problemas, entre em contato com o Workiva Support , 1-800-706-6526, ou um dos nossos números internacionais de portagens.

    Traduzido automaticamente da atualização oficial do incidente.

    Experiência com formulários de teste GRC Degradado

    Início 15 Here 2026 da 15:27 UTC · 7m

    OutageMajor incident
    Componentes afetados
    Controls and AuditControls and AuditControls and Audit
    1. 15 Here 2026 da 15:27 UTCinvestigating

      Atualmente estamos investigando relatórios de que planilhas incorporadas não estão funcionando como esperado , os usuários estão enfrentando problemas com a criação de planilhas incorporadas no GRC Test Forms Experience. Forneceremos uma atualização o mais rápido possível. * Este problema está impactando os usuários em todos os ambientes

    2. 15 Here 2026 da 15:34 UTCresolved

      O monitoramento do trabalho mostra que o incidente está agora resolvido. No entanto, se você continuar a experimentar quaisquer problemas, entre em contato com o Workiva Support , 1-800-706-6526, ou um dos nossos números internacionais de portagens.

    Traduzido automaticamente da atualização oficial do incidente.

    Arquivos KvK Não Recebidos

    Início 8 Gwengolo 2026 da 16:33 UTC · 15h 44m

    IssuesMinor incident
    Componentes afetados
    Third Party Provider: Google®, Amazon®, ISP, OtherReporting (XBRL, Filing, Section 16)Reporting (XBRL, Filing, Section 16)Reporting (XBRL, Filing, Section 16)Reporting (XBRL, Filing, Section 16)
    1. 8 Gwengolo 2026 da 16:33 UTCidentified

      As dificuldades técnicas com o sistema Logius/DigiPort estão atualmente impedindo os filers KvK usando Workiva de arquivar com sucesso. Para mais informações, consultar https://www.logius.nl/storingen-en-onderhud.

    2. 9 Gwengolo 2026 da 08:16 UTCresolved

      O monitoramento do trabalho mostra que o incidente está agora resolvido. No entanto, se você continuar a experimentar quaisquer problemas, entre em contato com o Workiva Support , 1-800-706-6526, ou um dos nossos números internacionais de portagens.

    Traduzido automaticamente da atualização oficial do incidente.

    Exportações, Blacklines e Gerações XBRL Degradadas na US Prod

    Início 28 Eost 2026 da 13:34 UTC · 1h 2m

    OutageCritical incident
    Componentes afetados
    Productivity (Documents, Spreadsheets, Charts, Presentations)Reporting (XBRL, Filing, Section 16)Import and Export
    1. 28 Eost 2026 da 13:34 UTCinvestigating

      Atualmente estamos investigando relatórios de que os usuários estão tendo problemas com Exportações, Blacklines, Gerações XBRL Forneceremos uma atualização o mais rápido possível. * Este problema está impactando os usuários em app.wdesk.com

    2. 28 Eost 2026 da 13:50 UTCidentified

      Atualmente identificamos que os usuários estão enfrentando problemas com Exportações, Linhas Negras , Gerações e Documentos XBRL . Forneceremos uma atualização o mais rápido possível. * Este problema está impactando os usuários em app.wdesk.com

    3. 28 Eost 2026 da 14:36 UTCresolved

      O monitoramento do trabalho mostra que o incidente está agora resolvido. No entanto, se você continuar a experimentar quaisquer problemas, entre em contato com o Workiva Support , 1-800-706-6526, ou um dos nossos números internacionais de portagens.

    Traduzido automaticamente da atualização oficial do incidente.

    Experiência Clássica do Cliente GRC degradada

    Início 27 Eost 2026 da 18:59 UTC · 3h 58m

    Pending
    Componentes afetados
    Controls and Audit
    1. 27 Eost 2026 da 18:59 UTCinvestigating

      Atualmente estamos investigando relatórios de que os usuários clássicos do GRC estão tendo problemas em app.wdesk. Forneceremos uma atualização o mais rápido possível.

    2. 27 Eost 2026 da 21:11 UTCmonitoring

      Foram tomadas medidas atenuantes. Relatórios confirmam que os usuários não deveriam mais estar enfrentando problemas. Continuaremos a acompanhar de perto a situação e a fornecer actualizações o mais rapidamente possível. No entanto, se você continuar a experimentar quaisquer problemas, envie um ticket para nossa equipe de suporte Workiva, ligue para 1-800-706-6526, ou entre em contato com um de nossos números internacionais gratuitos de portagens.

    3. 27 Eost 2026 da 22:57 UTCresolved

      O monitoramento do trabalho mostra que o incidente está agora resolvido. No entanto, se você continuar a experimentar quaisquer problemas, entre em contato com o Workiva Support , 1-800-706-6526, ou um dos nossos números internacionais de portagens.

    Traduzido automaticamente da atualização oficial do incidente.

    Wdata Experiência do Cliente indisponível

    Início 27 Eost 2026 da 15:25 UTC · 2h 0m

    OutageMajor incident
    Componentes afetados
    Data Management Suite (Wdata, Chains, Data Prep)Data Management Suite (Wdata, Chains, Data Prep)
    1. 27 Eost 2026 da 15:25 UTCinvestigating

      Atualmente estamos investigando relatórios de que os usuários estão tendo problemas com a interface Wdata Web. Forneceremos uma atualização o mais rápido possível. * Este problema está impactando os usuários em eu.wdesk .ac.wdesk.

    2. 27 Eost 2026 da 16:21 UTCmonitoring

      Foram tomadas medidas atenuantes. Relatórios confirmam que os usuários não deveriam mais estar enfrentando problemas. Continuaremos a acompanhar de perto a situação e a fornecer actualizações o mais rapidamente possível. No entanto, se você continuar a experimentar quaisquer problemas, envie um ticket para nossa equipe de suporte Workiva, ligue para 1-800-706-6526, ou entre em contato com um de nossos números internacionais gratuitos de portagens.

    3. 27 Eost 2026 da 17:25 UTCresolved

      O monitoramento do trabalho mostra que o incidente está agora resolvido. No entanto, se você continuar a experimentar quaisquer problemas, entre em contato com o Workiva Support , 1-800-706-6526, ou um dos nossos números internacionais de portagens.

    Traduzido automaticamente da atualização oficial do incidente.

    Plataforma de trabalho em Prod-APAC indisponível - apac.wdesk

    Início 19 Eost 2026 da 19:11 UTC · 1h 55m

    OutageCritical incident
    Componentes afetados
    Access and Administration (Login, Home, Workspaces)
    1. 19 Eost 2026 da 19:11 UTCinvestigating

      Atualmente estamos investigando relatórios de que os usuários são incapazes de acessar Prod-APAC. Forneceremos uma atualização o mais rápido possível. Esta questão está impactando os usuários no apac.wdesk.

    2. 19 Eost 2026 da 20:08 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    3. 19 Eost 2026 da 21:07 UTCresolved

      Este incidente foi resolvido

    Traduzido automaticamente da atualização oficial do incidente.

    Workiva Outage impacting app.wdesk.com

    Início 4 Eost 2026 da 16:21 UTC · 2h 8m

    OutageMajor incident
    Componentes afetados
    Access and Administration (Login, Home, Workspaces)
    1. 4 Eost 2026 da 16:21 UTCinvestigating

      We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. This issue is impacting users on app.wdesk

    2. 4 Eost 2026 da 16:50 UTCmonitoring

      Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

    3. 4 Eost 2026 da 18:29 UTCresolved

      Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

    Plataforma de trabalho degradada conectividade impactando app.wdesk.com

    Início 3 Eost 2026 da 15:30 UTC · 2h 15m

    IssuesMinor incident
    Componentes afetados
    Access and Administration (Login, Home, Workspaces)
    1. 3 Eost 2026 da 15:30 UTCinvestigating

      Estamos investigando relatos de que a plataforma Workiva não está carregando para alguns usuários . Forneceremos uma atualização o mais rápido possível. * Este problema está impactando os usuários em app.wdesk.com

    2. 3 Eost 2026 da 16:44 UTCmonitoring

      Foram tomadas medidas atenuantes. Relatórios confirmam que os usuários não deveriam mais estar enfrentando problemas. Continuaremos a acompanhar de perto a situação e a fornecer actualizações o mais rapidamente possível. No entanto, se você continuar a experimentar quaisquer problemas, envie um ticket para nossa equipe de suporte Workiva, ligue para 1-800-706-6526, ou entre em contato com um de nossos números internacionais gratuitos de portagens.

    3. 3 Eost 2026 da 17:44 UTCresolved

      O monitoramento do trabalho mostra que o incidente está agora resolvido. No entanto, se você continuar a experimentar quaisquer problemas, entre em contato com o Workiva Support , 1-800-706-6526, ou um dos nossos números internacionais de portagens.

    Traduzido automaticamente da atualização oficial do incidente.

    Workiva Outage impacting app.wdesk.com

    Início 22 Mezheven 2026 da 14:01 UTC · 4h 46m

    OutageCritical incident
    Componentes afetados
    Third Party Provider: Google®, Amazon®, ISP, OtherAccess and Administration (Login, Home, Workspaces)Productivity (Documents, Spreadsheets, Charts, Presentations)Processes (Process Builder, Integrated Automation, Tasking)LinkingSustainability Reporting (Program & Explorer)API InfrastructureReporting (XBRL, Filing, Section 16)MobileCarbonImport and ExportNotifications and CommentsControls and AuditData Management Suite (Wdata, Chains, Data Prep)
    1. 22 Mezheven 2026 da 14:01 UTCinvestigating

      We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

    2. 22 Mezheven 2026 da 14:25 UTCidentified

      We have confirmed the Workiva platform is being affected by an issue with Cloudflare. We are communicating with them and are working to return to normal operations as quickly as possible. Only certain regions are impacted. For additional status, please reference https://www.cloudflarestatus.com/

    3. 22 Mezheven 2026 da 15:32 UTCidentified

      We have confirmed the Workiva platform is being affected by an issue at Cloudflare. They are working to return to normal operations as quickly as possible. Only certain regions are impacted. For additional status, please reference https://new.cloudflarestatus.com/

    4. 22 Mezheven 2026 da 17:01 UTCmonitoring

      Cloudflare has take steps to mitigate the problem and users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

    5. 22 Mezheven 2026 da 18:47 UTCresolved

      Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

    US Carbon Experience unavailable

    Início 8 Mezheven 2026 da 10:36 UTC · 20h 59m

    OutageMajor incident
    Componentes afetados
    Carbon
    1. 8 Mezheven 2026 da 10:36 UTCinvestigating

      We are currently investigating reports that some users are experiencing issues with Carbon. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

    2. 8 Mezheven 2026 da 11:08 UTCmonitoring

      Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

    3. 9 Mezheven 2026 da 07:34 UTCresolved

      Workiva monitors show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

    EDGAR SEC Filing Outage

    Início 29 Mae 2026 da 15:49 UTC · 1h 56m

    OutageCritical incident
    Componentes afetados
    Third Party Provider: U.S. Securities and Exchange Commission
    1. 29 Mae 2026 da 15:49 UTCidentified

      Technical difficulties with the SEC EDGAR system are currently preventing EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

    2. 29 Mae 2026 da 17:46 UTCresolved

      This incident has been resolved.

    Chains Customer Experience degraded

    Início 27 Mae 2026 da 18:20 UTC · 6h 14m

    OutageMajor incident
    Componentes afetados
    Data Management Suite (Wdata, Chains, Data Prep)
    1. 27 Mae 2026 da 18:20 UTCinvestigating

      We are currently investigating reports that some users are experiencing issues with chain executions that utilize GroundRunners. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

    2. 27 Mae 2026 da 20:27 UTCidentified

      We have identified the issue and are working to mitigate the problem and our teams continue to work towards resolution. We will provide another update as soon as possible.

    3. 27 Mae 2026 da 21:18 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 Mae 2026 da 00:33 UTCresolved

      This incident has been resolved.

    Chains Service Degraded

    Início 26 Mae 2026 da 09:19 UTC · 23h 35m

    OutageCritical incident
    Componentes afetados
    Data Management Suite (Wdata, Chains, Data Prep)
    1. 26 Mae 2026 da 09:19 UTCinvestigating

      We are currently investigating an issue with our chains experience which is currently degraded, users may be experiencing chain command failures. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

    2. 26 Mae 2026 da 12:01 UTCinvestigating

      Our team continues to work towards a resolution for the issue with chain commands failing. We will provide another update once more information becomes available.

    3. 26 Mae 2026 da 12:29 UTCmonitoring

      Mitigating steps have been taken to elevate the issues experienced with the Chains Service on app.wdesk.com. Our Monitoring confirm users should no longer be experiencing issues with Chain Commands failing. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

    4. 26 Mae 2026 da 15:34 UTCinvestigating

      Our team continues to work towards a resolution for a subset of chain commands that are still failing . We will provide another update once more information becomes available.

    5. 26 Mae 2026 da 20:52 UTCidentified

      We've identified the root cause and deployed a fix that has resolved most of the issues. Engineers are continuing to work on the remaining edge case. We'll provide another update as additional progress is made.

    6. 27 Mae 2026 da 02:41 UTCmonitoring

      A fix has been implemented and we are monitoring the status before closing out this issue.

    7. 27 Mae 2026 da 08:53 UTCresolved

      Our monitoring and customer reports indicates that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

    Chains Service Degraded

    Início 22 Mae 2026 da 13:06 UTC · 5h 22m

    OutageMajor incident
    Componentes afetados
    Data Management Suite (Wdata, Chains, Data Prep)
    1. 22 Mae 2026 da 13:06 UTCinvestigating

      We are currently investigating an issue with our chains experience which is currently degraded, users may be experiencing chain command failures. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

    2. 22 Mae 2026 da 14:05 UTCinvestigating

      Our team continues to work towards a resolution for the degradation of the Chains Service on app.wdesk.com. User may continue to experience chain command failures. We will provide another update once more information becomes available.

    3. 22 Mae 2026 da 15:22 UTCmonitoring

      Mitigating steps have been taken to elevate the issues experienced with the Chains Service on app.wdesk.com. Our Monitoring confirm users should no longer be experiencing issues with Chain Commands failing. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

    4. 22 Mae 2026 da 18:27 UTCresolved

      Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

    EDGAR Filings Not Received

    Início 7 Mae 2026 da 18:22 UTC · 1h 38m

    IssuesMinor incident
    Componentes afetados
    Reporting (XBRL, Filing, Section 16)Reporting (XBRL, Filing, Section 16)Third Party Provider: U.S. Securities and Exchange CommissionReporting (XBRL, Filing, Section 16)
    1. 7 Mae 2026 da 18:22 UTCidentified

      We have identified reports of technical difficulties with the SEC EDGAR system that are preventing EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements.

    2. 7 Mae 2026 da 19:24 UTCidentified

      Technical difficulties with the SEC EDGAR system continue to prevent some EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements.

    3. 7 Mae 2026 da 20:00 UTCresolved

      Between 1:23 pm EDT and 3:34 pm EDT Workiva experienced technical difficulties with the SEC EDGAR system that prevented some customers filings from being submitted successfully. This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

    Workiva Outage impacting app.wdesk.com

    Início 6 Mae 2026 da 05:56 UTC · 2h 31m

    OutageCritical incident
    Componentes afetados
    Access and Administration (Login, Home, Workspaces)Productivity (Documents, Spreadsheets, Charts, Presentations)Processes (Process Builder, Integrated Automation, Tasking)LinkingSustainability Reporting (Program & Explorer)API InfrastructureReporting (XBRL, Filing, Section 16)MobileCarbonImport and ExportNotifications and CommentsControls and AuditData Management Suite (Wdata, Chains, Data Prep)
    1. 6 Mae 2026 da 05:56 UTCinvestigating

      We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.com.

    2. 6 Mae 2026 da 06:29 UTCinvestigating

      Our team continues to work towards a resolution. We will provide another update once more information becomes available.

    3. 6 Mae 2026 da 07:35 UTCmonitoring

      Reports confirm that the Workiva platform is recovering. Some users may continue to experience degraded performance. We will continue to monitor closely and provide updates as they become available.

    4. 6 Mae 2026 da 08:27 UTCresolved

      Between 00:26 to 02:30 US Central Time, Workiva experienced an outage impacting the full app.wdesk.com environment. Reports and monitoring show the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

    Workiva AI degraded experience

    Início 22 Ebrel 2026 da 19:10 UTC · 3h 42m

    IssuesMinor incident
    Componentes afetados
    Third Party Provider: Google®, Amazon®, ISP, Other
    1. 22 Ebrel 2026 da 19:10 UTCidentified

      We are currently investigating reports of issues with Workiva AI when using Azure models and in Intelligence Finance. Users of Workiva AI can work around the issue by switching their preferred provider to either AWS or Google. We will provide an update as soon as possible.

    2. 22 Ebrel 2026 da 21:01 UTCmonitoring

      A fix has been implemented in all regions and we are monitoring the results.

    3. 22 Ebrel 2026 da 22:52 UTCresolved

      Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

    Home page widget latency

    Início 8 Ebrel 2026 da 13:17 UTC · 2h 48m

    Pending
    Componentes afetados
    Access and Administration (Login, Home, Workspaces)
    1. 8 Ebrel 2026 da 13:17 UTCidentified

      We have identified the issue with the files and folder widget in the homepage. Our teams continue to work towards resolution. We will provide another update as soon as possible.

    2. 8 Ebrel 2026 da 13:18 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 8 Ebrel 2026 da 13:47 UTCmonitoring

      Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

    4. 8 Ebrel 2026 da 16:05 UTCresolved

      Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

    [SEC] Filings unavailable

    Início 30 Meurzh 2026 da 19:06 UTC · 18h 5m

    OutageCritical incident
    Componentes afetados
    Third Party Provider: U.S. Securities and Exchange Commission
    1. 30 Meurzh 2026 da 19:06 UTCinvestigating

      We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. The SEC is aware of the issue and will provide an update to us shortly. We will provide an update to you as soon as we have more details. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers .

    2. 30 Meurzh 2026 da 19:15 UTCidentified

      Technical difficulties with the SEC EDGAR system are currently were posted with an incorrect or missing country code. The SEC EDGAR team is working to correct all impacted filings. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

    3. 30 Meurzh 2026 da 19:31 UTCinvestigating

      We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. Filings can be submitted as normal. Workiva will continually check for status and will update automatically when the SEC issue is resolved. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers .

    4. 30 Meurzh 2026 da 20:11 UTCmonitoring

      We are seeing a slow recovery with submissions not getting a status from the SEC. Some previous filings stuck in RETRIEVING_STATUS, have now been processed.  Filings can still be submitted like normal. However, after the submission the SEC isn't immediately processing them and updating the status of those filings. Our internal software is still continually checking for status updates and will update automatically (given it's within 18hours of the filing submission) when the SEC resolves the issue on their end.

    5. 31 Meurzh 2026 da 08:17 UTCmonitoring

      Reports confirm that filings are being received by the U.S. Securities and Exchange Commission. We will continue to monitor throughout the day and provide updates when available.

    6. 31 Meurzh 2026 da 13:10 UTCresolved

      On March 31st, 2026, the SEC experienced a technical issue resulting in customers not seeing their filing status to the U.S Securities and Exchange Comission. This incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .