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    Histórico de interrupções do Xander

    53 Xander incidents · Mae 2025 — official updates, affected components, duration and resolution details.

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    Os licitadores podem encontrar o Erro de Estado 429 ao enviar os Creatives for Audit via API

    Início 13 Gouere 2026 da 23:30 UTC · 15h 59m

    Pending
    1. 13 Gouere 2026 da 23:30 UTCinvestigating

      Estamos cientes de um problema que impede o processamento das auditorias criativas de alguns licitantes. Nossa equipe de engenharia está atualmente trabalhando em uma correção e vamos fornecer uma atualização o mais rápido possível. Obrigado pela vossa paciência! Componente(s): API Impacto(ões): - Os licitantes que enviam os criativos podem ser interrompidos pelo Erro de Estado 429 (TOO MUITOS PEDIDOS) Não impactado: - Publicidade - Licenciamento - Relatórios Geolocalização: Global (Global) Estado: Nós forneceremos uma atualização assim que mais informações estiverem disponíveis. Obrigado pela vossa paciência.

    2. 14 Gouere 2026 da 01:29 UTCidentified

      A questão foi identificada e está a ser implementada uma solução.

    3. 14 Gouere 2026 da 15:29 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Monetize e invista em objetos de item da linha de economia de interface e API

    Início 1 Gouere 2026 da 10:38 UTC · 4h 5m

    Pending
    1. 1 Gouere 2026 da 10:38 UTCinvestigating

      Estamos neste momento a investigar a seguinte questão: Componente(s): Interface do usuário, API Impacto(ões): - Criar e Editar Objetos de Item de Linha Não impactado: - Publicidade - Licenciamento - Relatórios Geolocalização: Global (Global) Estado: Nós forneceremos uma atualização assim que mais informações estiverem disponíveis. Obrigado pela vossa paciência.

    2. 1 Gouere 2026 da 14:43 UTCresolved

      Resolvido - Nossa equipe de engenharia identificou a causa raiz e devolveu a mudança responsável pela questão. O serviço agora foi totalmente restaurado, e a funcionalidade normal foi retomada. Pedimos desculpa por qualquer inconveniente que isto possa ter causado.

    Traduzido automaticamente da atualização oficial do incidente.

    Não foi possível criar ou editar itens de linha na interface

    Início 23 Mezheven 2026 da 21:43 UTC · 0m

    IssuesMinor incident
    1. 23 Mezheven 2026 da 21:43 UTCresolved

      Em 23 de junho de 2026, entre aproximadamente 4:16 PM e 5:38 PM EST, os usuários podem ter experimentado um erro 404 ao tentar criar ou editar itens de linha através da UI. Nossa equipe de engenharia identificou a causa raiz e voltou a mudança responsável pela questão. O serviço agora foi totalmente restaurado, e a funcionalidade normal foi retomada. Pedimos desculpa por qualquer inconveniente que isto possa ter causado.

    Traduzido automaticamente da atualização oficial do incidente.

    Stale Reporting Data

    Início 12 Mezheven 2026 da 09:13 UTC · 8h 50m

    Pending
    1. 12 Mezheven 2026 da 09:13 UTCinvestigating

      We are aware of an issue causing delays in several reports in Monetize and Curate. When running a report, users may find that the most recent data are over 6 hours old. Our engineering team is aware of the issue and working on a fix. Thank you for your patience! In the meantime, please try different reports such as Network Analytics Report, as this will have all the data.

    2. 12 Mezheven 2026 da 12:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 Mezheven 2026 da 18:03 UTCresolved

      This incident has been resolved

    Prebid Services in Frankfurt data center is experiencing connectivity issues

    Início 12 Mae 2026 da 09:25 UTC · 6h 7m

    Pending
    1. 12 Mae 2026 da 09:25 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): Decrease in requests sent to Bidder customers Not Impacted: UI API Geolocation(s): Central Europe (FRA1) Status: We will provide an update as soon as more information is available

    2. 12 Mae 2026 da 09:39 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 12 Mae 2026 da 15:32 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Reporting Data Experiencing Delays

    Início 5 Mae 2026 da 12:34 UTC · 23h 17m

    Pending
    1. 5 Mae 2026 da 12:34 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Reporting pages, API Impact(s): Data unavailable through affected service(s) Not Impacted: Ad Serving Bidding UI Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 5 Mae 2026 da 16:52 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 5 Mae 2026 da 20:09 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 6 Mae 2026 da 11:51 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Retroactive: Platform outage impacting UIs, APIs, and adserving

    Início 1 Mae 2026 da 20:58 UTC · 0m

    Pending
    1. 1 Mae 2026 da 20:58 UTCresolved

      The incident has been fully resolved.: Component(s): Ad Serving, API, UI Impact(s): Monetize and Curate Not Impacted: . Geolocation(s): Global (Global) Status: Event occurred between 18:40 UTC to 19:35 UTC. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Reporting data is stale

    Início 27 Ebrel 2026 da 14:30 UTC · 1d 2h

    Pending
    1. 27 Ebrel 2026 da 14:30 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Reporting Impact(s): Stale reporting data Some data incomplete or incorrect until reprocessed (please repull data as necessary) Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 27 Ebrel 2026 da 16:26 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 27 Ebrel 2026 da 23:57 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    4. 28 Ebrel 2026 da 17:07 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Some Ad Requests from Xbox to Monetize Member 280 being filtered

    Início 24 Ebrel 2026 da 17:59 UTC · 2h 44m

    Pending
    1. 24 Ebrel 2026 da 17:59 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): Increase in filtered requests from Xbox is leading to drop in impressions Not Impacted: UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 24 Ebrel 2026 da 18:24 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 24 Ebrel 2026 da 19:43 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    4. 24 Ebrel 2026 da 20:43 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize and Curate UI Unavailable

    Início 27 Meurzh 2026 da 02:13 UTC · 2h 9m

    Pending
    1. 27 Meurzh 2026 da 02:13 UTCinvestigating

      We are currently investigating the following issue:: Component(s): UI Impact(s): Page load failures and errors in user interface Some users unable to log in Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 27 Meurzh 2026 da 04:22 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize and Curate UI Unavailable

    Início 9 Meurzh 2026 da 20:09 UTC · 1h 17m

    Pending
    1. 9 Meurzh 2026 da 20:09 UTCinvestigating

      We are currently investigating the following issue:: Component(s): UI, Monetize and Curate Impact(s): Page load failures and errors in user interface 504 Error - Timeouts when trying to login to Monetize and Curate Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 9 Meurzh 2026 da 21:21 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 9 Meurzh 2026 da 21:26 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Curate members may experience loss of source deals

    Início 27 Cʼhwevrer 2026 da 02:57 UTC · 21h 35m

    Pending
    1. 27 Cʼhwevrer 2026 da 02:57 UTCidentified

      We have identified the following issue:: Component(s): Partner/Deal pages, Curated deals Impact(s): Curate members may experience significant loss of source/publisher deals. Not Impacted: UI API Geolocation(s): North America - West Coast (LAX1), North America - East Coast (NYM2) Status: Our engineers are actively working towards the resolution of the identified issue, buyers will be unable to access source deals until resolved. We will provide an update as soon as possible. Thank you for your patience.

    2. 27 Cʼhwevrer 2026 da 17:10 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 28 Cʼhwevrer 2026 da 00:32 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Retroactive - UI instability between 1910 - 1940 UTC in LAX on 6 February 2026

    Início 6 Cʼhwevrer 2026 da 19:56 UTC · 0m

    Pending
    1. 6 Cʼhwevrer 2026 da 19:56 UTCresolved

      The incident has been fully resolved.: Component(s): UI Impact(s): Data unavailable through affected service(s) Slower report retrieval Page load failures and errors in user interface Not Impacted: Bidding Geolocation(s): North America - West Coast (LAX1) Status: We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Curator Analytics Report is unavailable

    Início 6 Cʼhwevrer 2026 da 11:09 UTC · 2h 38m

    Pending
    1. 6 Cʼhwevrer 2026 da 11:09 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Curator Analytics Report Impact(s): Unable to pull a Curator Analytics Report via UI and API Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 6 Cʼhwevrer 2026 da 13:47 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    DV360 Google bidder is currently unavailable

    Início 30 Genver 2026 da 18:17 UTC · 3h 47m

    Pending
    1. 30 Genver 2026 da 18:17 UTCidentified

      We have identified the following issue:: Component(s): Ad Serving Impact(s): Some campaigns using DV360 may experience limited delivery during this period Not Impacted: N/A Geolocation(s): Global (Global) Status: Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.

    2. 30 Genver 2026 da 21:09 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 30 Genver 2026 da 22:05 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Delays in how quickly updates would be visible and take effect

    Início 16 Genver 2026 da 13:31 UTC · 0m

    Pending
    1. 16 Genver 2026 da 13:31 UTCresolved

      The incident has been fully resolved.: Component(s): Console Bidder, Impbus Impact(s): Any changes carried out between 11:43 UTC and 13:16 UTC would not have been reflected in the platform. Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Reporting and LLD experiencing delays

    Início 15 Genver 2026 da 15:26 UTC · 23h 26m

    Pending
    1. 15 Genver 2026 da 15:26 UTCmonitoring

      We have patched the issue and are monitoring our systems closely.: Component(s): Forecasting, Reporting pages, Reporting, Log Level Data Impact(s): Stale reporting data Some data incomplete or incorrect until reprocessed (please repull data as necessary) Data unavailable through affected service(s) Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as the issue has been fully resolved.

    2. 16 Genver 2026 da 14:51 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize and Curate UI intermitent issues

    Início 15 Genver 2026 da 10:15 UTC · 1d 2h

    Pending
    1. 15 Genver 2026 da 10:15 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Partner/Deal pages, Sell-side pages Impact(s): Page load failures and errors in user interface Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 15 Genver 2026 da 22:47 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 15 Genver 2026 da 23:00 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    4. 16 Genver 2026 da 12:18 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize UI Unavailable

    Início 14 Genver 2026 da 10:21 UTC · 8h 41m

    Pending
    1. 14 Genver 2026 da 10:21 UTCinvestigating

      We are currently investigating the following issue: Component(s): UI, Monetize Impact(s): Page load failures and errors in user interface 504 Error - Timeouts when trying to login to Monetize UI Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 14 Genver 2026 da 15:54 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 14 Genver 2026 da 19:01 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Some hosted video and audio creatives remain in asset processing status

    Início 24 Kerzu 2025 da 15:33 UTC · 8h 30m

    Pending
    1. 24 Kerzu 2025 da 15:33 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Creative uploads Impact(s): Already uploaded video/audio creatives are impacted, new uploads are currently not affected. Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 24 Kerzu 2025 da 17:37 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 25 Kerzu 2025 da 00:03 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.