Pricing
Status historyRSS updatesStatus API

Powered by Uptimus

    Accredible driftsforstyrrelser

    51 Accredible incidents · oktober 2020 — official updates, affected components, duration and resolution details.

    Tilbage til aktuel status

    Analytics Service (EU Region) Disruption

    Startede 19. oktober 2026 kl. 06.15 UTC · 3h 9m

    OutageStørre hændelse
    Berørte komponenter
    EU - Analytics
    1. 19. oktober 2026 kl. 06.15 UTCinvestigating

      Vi undersøger i øjeblikket dette spørgsmål.

    2. 19. oktober 2026 kl. 07.16 UTCmonitoring

      Et fix er blevet gennemført, og vi overvåger resultaterne.

    3. 19. oktober 2026 kl. 07.18 UTCmonitoring

      Vi fortsætter med at overvåge for yderligere spørgsmål.

    4. 19. oktober 2026 kl. 09.24 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Intermittent US API downtime

    Startede 5. august 2026 kl. 08.08 UTC · 21m

    OutageStørre hændelse
    Berørte komponenter
    USA - Rendering (PDF & Image)USA - Spotlight DirectoryUSA - CredentialsUSA - Wallet PassesUSA - APIUSA - Dashboard
    1. 5. august 2026 kl. 08.08 UTCinvestigating

      We are investigating the issue.

    2. 5. august 2026 kl. 08.12 UTCinvestigating

      The API is operational, but we are still confirming root cause.

    3. 5. august 2026 kl. 08.25 UTCmonitoring

      We have identified the cause, and are working on future prevention.

    4. 5. august 2026 kl. 08.29 UTCresolved

      This incident has been resolved.

    Analytics Service (US Region) Partial Outage

    Startede 8. maj 2026 kl. 05.42 UTC · 9h 59m

    OutageStørre hændelse
    Berørte komponenter
    AWS ec2-us-east-1USA - Analytics
    1. 8. maj 2026 kl. 05.42 UTCinvestigating

      We are currently investigating this issue.

    2. 8. maj 2026 kl. 08.38 UTCinvestigating

      We are investigating degraded service caused by an issue affecting AWS infrastructure used by our platform.

    3. 8. maj 2026 kl. 09.14 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 8. maj 2026 kl. 14.26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 8. maj 2026 kl. 14.31 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 8. maj 2026 kl. 15.41 UTCresolved

      The incident has been resolved and all our services are fully functional now.

    PDF Image rendering issue - EU server

    Startede 24. februar 2026 kl. 10.33 UTC · 12m

    Pending
    Berørte komponenter
    EU - Rendering (PDF & Image)
    1. 24. februar 2026 kl. 10.33 UTCidentified

      We are currently experiencing a brief issue with the image generating on our PDF certificates for accounts on our EU server. Our team has identified the issue and is implementing a fix.

    2. 24. februar 2026 kl. 10.45 UTCresolved

      This issue has been resolved. The issue lasted approximately 30 mins.

    Partial System outage - Third party service outage

    Startede 18. november 2025 kl. 12.08 UTC · 5h 42m

    OutageStørre hændelse
    Berørte komponenter
    USA - IntegrationsSandbox - IntegrationsEU - Rendering (PDF & Image)Sandbox - Wallet PassesSandbox - DashboardUSA - Rendering (PDF & Image)USA - Spotlight DirectoryEU - Wallet PassesSandbox - AnalyticsEU - CredentialsUSA - CredentialsUSA - Wallet PassesEU - Spotlight DirectoryEU - IntegrationsSandbox - CredentialsUSA - AnalyticsEU - AnalyticsSandbox - Spotlight DirectorySandbox - Rendering (PDF & Image)EU - DashboardUSA - Dashboard
    1. 18. november 2025 kl. 12.08 UTCinvestigating

      Due to an issue with one of our third-party providers, our applications are currently impacted. For more information, you can view the Third-Party Status Page: https://www.cloudflarestatus.com/

    2. 18. november 2025 kl. 14.53 UTCmonitoring

      Our third-party has implemented a fix and believes the issue has been resolved. We are seeing our pages being responsive; however, we will keep this issue as monitoring until our provider has cleared the Incident.

    3. 18. november 2025 kl. 17.50 UTCresolved

      Our Third-Party provider has confirmed that this issue has been resolved.

    Analytics Pages Not Loading - Third-Party service partial outage

    Startede 20. oktober 2025 kl. 10.50 UTC · 18h 39m

    IssuesMindre hændelse
    Berørte komponenter
    AWS ec2-us-east-1USA - Analytics
    1. 20. oktober 2025 kl. 10.50 UTCmonitoring

      Due to an issue with one of our third-party providers, our analytics pages were briefly not loading results on our US Server Dashboards. All other services were performing as expected. For more information, you can view the Third-Party Status Page: https://health.aws.amazon.com/health/status

    2. 20. oktober 2025 kl. 16.50 UTCmonitoring

      Our service provider is continuing to monitor this issue on their side. We are not seeing any issues with our product, but we will continue to monitor this issue until it is resolved on their end. For more information, you can view the Third-Party Status Page: https://health.aws.amazon.com/health/status

    3. 21. oktober 2025 kl. 05.30 UTCresolved

      This incident has been resolved.

    Spreadsheet Upload error - Create Credentials

    Startede 6. oktober 2025 kl. 14.34 UTC · 30m

    IssuesMindre hændelse
    Berørte komponenter
    EU - CredentialsUSA - CredentialsSandbox - Credentials
    1. 6. oktober 2025 kl. 14.34 UTCidentified

      We have identified that some Issuers are experiencing an error message when trying to upload a spreadsheet to create credentials. Our developers are investigating and believe they have identified the error.

    2. 6. oktober 2025 kl. 14.59 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 6. oktober 2025 kl. 15.04 UTCresolved

      Issue has been resolved

    Performance Degradation for the PWL Domains on USA - Credentials server

    Startede 17. september 2025 kl. 15.00 UTC · 0m

    IssuesMindre hændelse
    1. 17. september 2025 kl. 16.35 UTCresolved

      We experienced approximately 5 minutes of performance degradation for the PWL Domains on the USA - Credentials server

    US Platform Performance Degredation

    Startede 11. september 2025 kl. 15.25 UTC · 3h 36m

    OutageStørre hændelse
    Berørte komponenter
    USA - IntegrationsUSA - Rendering (PDF & Image)USA - Spotlight DirectoryUSA - CredentialsUSA - APIUSA - Dashboard
    1. 11. september 2025 kl. 15.25 UTCinvestigating

      We are currently investigating this issue.

    2. 11. september 2025 kl. 16.19 UTCinvestigating

      We are continuing to investigate this issue.

    3. 11. september 2025 kl. 18.19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 11. september 2025 kl. 19.01 UTCresolved

      This incident has been resolved.

    System outage - US Server

    Startede 3. september 2025 kl. 13.00 UTC · 0m

    OutageStørre hændelse
    1. 3. september 2025 kl. 13.47 UTCresolved

      We experienced an incident that resulted in approximately six minutes of downtime affecting all services hosted on our US server.

    Degraded performance on EU

    Startede 3. juli 2025 kl. 08.27 UTC · 3h 5m

    IssuesMindre hændelse
    Berørte komponenter
    EU - Rendering (PDF & Image)EU - APIEU - Wallet PassesEU - CredentialsEU - Spotlight DirectoryEU - IntegrationsEU - AnalyticsEU - Dashboard
    1. 3. juli 2025 kl. 08.27 UTCinvestigating

      We are currently investigating this issue.

    2. 3. juli 2025 kl. 09.02 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3. juli 2025 kl. 09.03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3. juli 2025 kl. 11.32 UTCresolved

      This incident has been resolved.

    Spotlight Directory page is not loading

    Startede 6. juni 2025 kl. 15.03 UTC · 0m

    Pending
    Berørte komponenter
    USA - Spotlight DirectoryEU - Spotlight DirectorySandbox - Spotlight Directory
    1. 6. juni 2025 kl. 15.03 UTCresolved

      Spotlight Directory pages had temporary downtime for approximately 20 minutes. The issue was identified, a fix was implemented and it has been resolved.

    Email delivery delays

    Startede 8. januar 2025 kl. 12.36 UTC · 52m

    OutageStørre hændelse
    Berørte komponenter
    EU - APIEU - CredentialsUSA - CredentialsUSA - APIEU - DashboardUSA - Dashboard
    1. 8. januar 2025 kl. 12.36 UTCidentified

      We have confirmed an issue with our vendor Sendgrid, and are awaiting a fix from their team.

    2. 8. januar 2025 kl. 13.28 UTCresolved

      This incident has been resolved.

    Recipient Activity page is not loading

    Startede 6. januar 2025 kl. 13.19 UTC · 28m

    IssuesMindre hændelse
    Berørte komponenter
    USA - AnalyticsEU - Analytics
    1. 6. januar 2025 kl. 13.19 UTCinvestigating

      We are currently investigating this issue.

    2. 6. januar 2025 kl. 13.23 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6. januar 2025 kl. 13.30 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 6. januar 2025 kl. 13.45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 6. januar 2025 kl. 13.47 UTCresolved

      This incident has been resolved.

    Partial outage

    Startede 20. november 2024 kl. 14.48 UTC · 3h 12m

    OutageStørre hændelse
    Berørte komponenter
    USA - Analytics
    1. 20. november 2024 kl. 14.48 UTCidentified

      We have partial outage - Some users are not able to access analytics

    2. 20. november 2024 kl. 17.52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20. november 2024 kl. 18.00 UTCresolved

      This incident has been resolved.

    Insights Analytics Outage on US Region

    Startede 20. november 2024 kl. 10.06 UTC · 1h 37m

    OutageStørre hændelse
    Berørte komponenter
    USA - Analytics
    1. 20. november 2024 kl. 10.06 UTCinvestigating

      We are currently investigating this issue.

    2. 20. november 2024 kl. 10.19 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20. november 2024 kl. 10.20 UTCmonitoring

      We have identified and fixed the issue. Now we are monitoring the the stability of the systems.

    4. 20. november 2024 kl. 11.43 UTCresolved

      This incident has been resolved.

    Email delivery delays

    Startede 14. november 2024 kl. 16.45 UTC · 3h 41m

    OutageStørre hændelse
    Berørte komponenter
    EU - APIEU - CredentialsUSA - CredentialsUSA - APIEU - DashboardUSA - Dashboard
    1. 14. november 2024 kl. 16.45 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 14. november 2024 kl. 17.08 UTCidentified

      We have confirmed this is an issue with our vendor Sendgrid, and are awaiting a fix from their team.

    3. 14. november 2024 kl. 20.27 UTCresolved

      This incident has been resolved.

    Slow running background jobs

    Startede 6. november 2024 kl. 20.07 UTC · 1h 4m

    IssuesMindre hændelse
    Berørte komponenter
    USA - APIUSA - Dashboard
    1. 6. november 2024 kl. 20.07 UTCmonitoring

      We are seeing delays in background processing such as email delivery.

    2. 6. november 2024 kl. 21.11 UTCresolved

      This incident has been resolved.

    Analytics Service (EU Region) Disruption

    Startede 6. november 2024 kl. 15.14 UTC · 59m

    OutageStørre hændelse
    Berørte komponenter
    EU - Analytics
    1. 6. november 2024 kl. 15.14 UTCinvestigating

      We are currently investigating this issue.

    2. 6. november 2024 kl. 15.32 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 6. november 2024 kl. 15.47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 6. november 2024 kl. 16.13 UTCresolved

      This incident has been resolved.

    System outage

    Startede 8. oktober 2024 kl. 12.40 UTC · 3h 10m

    OutageKritisk hændelse
    Berørte komponenter
    USA - IntegrationsUSA - Rendering (PDF & Image)USA - Spotlight DirectoryUSA - CredentialsUSA - Wallet PassesUSA - APIUSA - Dashboard
    1. 8. oktober 2024 kl. 12.40 UTCinvestigating

      We are currently investigating this issue.

    2. 8. oktober 2024 kl. 12.49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8. oktober 2024 kl. 15.50 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 8. oktober 2024 kl. 15.50 UTCresolved

      This incident has been resolved.