Adjust driftsforstyrrelser

1. 15. august 2026 kl. 07.32 UTCinvestigating

   Justér instrumentbrættet og rapportering service oplever i øjeblikket en forringelse i ydeevne. Vores ingeniører undersøger problemet

2. 15. august 2026 kl. 07.33 UTCidentified

   Justér instrumentbrættet og rapportering service oplever i øjeblikket en forringelse i ydeevne. Vi har identificeret problemerne, og vores ingeniører arbejder på beslutningen.

3. 15. august 2026 kl. 08.09 UTCresolved

   Hændelsen er løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 5. juni 2026 kl. 05.05 UTCinvestigating

   We are currently investigating several reporting issues. Ad Spend data is missing for all clients using cron schedules, affecting part of yesterday's data and today's data, while clients using custom schedules via the Scheduling Service appear to be unaffected. We are also observing intermittent cases of missing tracker names in reports.

2. 5. juni 2026 kl. 06.30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5. juni 2026 kl. 07.13 UTCidentified

   We have successfully restored the majority of the missing Ad Spend data and resolved the intermittent issue with missing tracker names in reports. Our team is actively working to restore the remaining Ad Spend data.

4. 5. juni 2026 kl. 11.24 UTCresolved

   This incident has been resolved.

1. 23. april 2026 kl. 10.55 UTCinvestigating

   We’re investigating intermittent errors and elevated latency affecting a subset of incoming requests.

2. 23. april 2026 kl. 10.56 UTCresolved

   This incident has been resolved.

1. 11. april 2026 kl. 03.48 UTCinvestigating

   We are currently investigating degraded performance of the Deeplink Generator API, dashboard and reporting services. Our engineers are actively working on resolving the issue.

2. 11. april 2026 kl. 04.10 UTCresolved

   This incident has been resolved.

1. 17. marts 2026 kl. 20.31 UTCinvestigating

   We are currently investigating an issue that is causing partial delays in raw data (CSV) exports. No data loss is expected.

2. 18. marts 2026 kl. 00.41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 18. marts 2026 kl. 14.49 UTCresolved

   This incident has been resolved.

1. 16. marts 2026 kl. 08.27 UTCinvestigating

   We are currently investigating an issue that is preventing the ingestion of aggregated ad spend data, the validation of in-app purchases, and the ingestion of SKAN data from the Meta and Google Ads reporting APIs.

2. 16. marts 2026 kl. 10.32 UTCinvestigating

   We are continuing to investigate this issue.

3. 16. marts 2026 kl. 16.54 UTCresolved

   This incident has been resolved.

1. 3. marts 2026 kl. 12.35 UTCidentified

   We are currently investigating an issue that is causing partial delays in raw data (CSV) exports. No data loss is expected.

2. 5. marts 2026 kl. 13.14 UTCresolved

   This incident has been resolved.

1. 27. februar 2026 kl. 09.28 UTCinvestigating

   We are currently experiencing degraded performance on dashboard, report service and automate services. Our engineers are working on resolving the issue.

2. 27. februar 2026 kl. 09.47 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 27. februar 2026 kl. 09.48 UTCmonitoring

   The fix has been implemented, services are available and we're continuing to monitor the status.

4. 27. februar 2026 kl. 10.45 UTCresolved

   The incident has been resolved.

1. 17. februar 2026 kl. 11.09 UTCidentified

   We have identified an issue causing processing delays for a small subset of incoming data from February 16, 2026. Our engineering team is currently implementing a fix. Please note that no data has been lost, and all records remain queued for processing.

2. 17. februar 2026 kl. 15.05 UTCresolved

   This incident has been resolved.

1. 9. februar 2026 kl. 12.51 UTCidentified

   We are currently experiencing a degraded performance on our dashboard. Our engineers have identified the root cause and are working on resolving the issue.

2. 9. februar 2026 kl. 13.24 UTCresolved

   The issue has been resolved.

1. 27. januar 2026 kl. 19.45 UTCmonitoring

   We're currently experiencing a data processing delay of about 5% of today’s data for non-SAN data. Our engineers are actively working on resolving this delay.

2. 27. januar 2026 kl. 21.07 UTCresolved

   The delay has been resolved.

1. 18. januar 2026 kl. 11.59 UTCidentified

   We are currently experiencing a delay in processing revenue events that occurred between 0:15 and 3:08 UTC. The delay will be resolved within the same day on 18th of January.

2. 18. januar 2026 kl. 11.59 UTCmonitoring

   We are working on resolving the delay, it will be resolved within the same day on 18th of January.

3. 21. januar 2026 kl. 22.01 UTCresolved

   The incident has been resolved.

1. 14. januar 2026 kl. 13.10 UTCresolved

   The issue occurred between 11:55–12:25 UTC and has been fully resolved.

1. 13. december 2025 kl. 04.54 UTCinvestigating

   The Adjust dashboard is currently experiencing a degradation in performance. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, will function as normal. We are working on fixing this issue.

2. 13. december 2025 kl. 07.05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13. december 2025 kl. 07.16 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 9. januar 2026 kl. 15.31 UTCresolved

   This incident has been resolved.

1. 22. oktober 2025 kl. 12.47 UTCinvestigating

   We are currently experiencing degraded performance for our dashboard. The engineering team is actively working on resolving the issue.

2. 22. oktober 2025 kl. 16.01 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22. oktober 2025 kl. 17.28 UTCresolved

   This incident has been resolved.

1. 22. september 2025 kl. 13.35 UTCinvestigating

   We are currently experiencing degraded performance for our dashboard. The engineering team is actively working on resolving the issue.

2. 22. september 2025 kl. 13.36 UTCresolved

   The issue has been resolved, all services are fully operational.

1. 28. august 2025 kl. 12.15 UTCinvestigating

   Adjust is currently experiencing a service outage. As a result, some Adjust tracker URLs fail to redirect, incoming engagements and s2s requests are partly not being processed. We sincerely apologize for the disruption and inconvenience caused. We have all teams active to collectively work on an immediate solution.

2. 28. august 2025 kl. 12.39 UTCinvestigating

   We are continuing to investigate this issue.

3. 28. august 2025 kl. 13.05 UTCidentified

   We identified the root cause and are working on resolving the issue.

4. 28. august 2025 kl. 13.35 UTCidentified

   We are continuing to work on a fix for this issue.

5. 28. august 2025 kl. 14.01 UTCidentified

   A fix has been implemented, we are continuing to monitor the situation.

6. 28. august 2025 kl. 14.03 UTCidentified

   We are continuing to monitor the implemented fix.

7. 28. august 2025 kl. 14.15 UTCmonitoring

   We are continuing to monitor the implemented fix.

8. 28. august 2025 kl. 16.45 UTCresolved

   All systems are operational, the team is continuing to monitor and working on the data and attribution recovery.

1. 4. august 2025 kl. 11.45 UTCidentified

   We're experiencing an elevated level of server response errors and are currently looking into the issue.

2. 4. august 2025 kl. 12.23 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4. august 2025 kl. 12.35 UTCresolved

   All systems are operational.

1. 27. maj 2025 kl. 09.54 UTCmonitoring

   We're currently experiencing a delay in data processing for Report Service as well as raw Data Exports. There is no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. We expect full resolution, including callbacks and dashboard reporting, by 11am UTC.

2. 28. maj 2025 kl. 04.58 UTCresolved

   This incident has been resolved.

1. 23. maj 2025 kl. 10.21 UTCidentified

   Adjust is currently experiencing a service outage. The issue has been identified as a DDoS attack and a fix is being implemented. While the issue is present, a significant portion of Adjust tracker URLs can fail to redirect, all incoming engagements and s2s requests aren't processed in full. Requests such as installs, sessions, and events sent by the Adjust SDK are not being processed but they will be buffered locally on each device and replayed in full once our services are back online. We sincerely apologize for the disruption and inconvenience caused.

2. 23. maj 2025 kl. 10.58 UTCidentified

   We are continuing to work on a fix for this issue.

3. 23. maj 2025 kl. 11.55 UTCidentified

   We've deployed initial protection measures, some endpoints still exist in a degraded state and we are working towards a permanent fix

4. 23. maj 2025 kl. 12.30 UTCmonitoring

   We're continuing to monitor and improve availability

5. 23. maj 2025 kl. 18.54 UTCmonitoring

   Permanent fix is in place, and indications are that services are fully operational. We are continuing to monitor the situation.

6. 23. maj 2025 kl. 19.12 UTCmonitoring

   We are continuing to monitor for any further issues.

7. 24. maj 2025 kl. 07.47 UTCidentified

   The issue has been identified and a fix is being implemented.

8. 24. maj 2025 kl. 12.26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

9. 24. maj 2025 kl. 18.07 UTCmonitoring

   The deployment of mitigation measures has been completed, and service availability is fully operational. We are continuing to monitor the situation closely.

10. 27. maj 2025 kl. 09.16 UTCresolved

    This incident has been resolved.