Amplify driftsforstyrrelser

1. 17. august 2026 kl. 19.03 UTCinvestigating

   Vi undersøger i øjeblikket et intermitterende problem med vores Customer Support Chat Channel, der kan forhindre kunderne i at se svar på deres spørgsmål. Hvis du oplever dette problem, bedes du kontakte os via vores webformular (https: / / service.amplifi.com / support).

2. 21. august 2026 kl. 17.58 UTCinvestigating

   Nogle brugere ser lettelse på dette spørgsmål efter forfriskende deres browser side. Hvis du genopfriske din browser og stadig oplever dette problem, skal du fortsætte med at nå ud til vores Support teams via Web Form (https: / / service.ampligy.com / support). Vi sætter pris på Deres tålmodighed, efterhånden som vi fortsætter arbejdet med dette spørgsmål. Tak!

Automatisk oversat fra den officielle hændelsesopdatering.

1. 3. august 2026 kl. 19.24 UTCinvestigating

   Vi er klar over et problem, der kan forårsage en fejl ved indsendelse af en støttesag via webportalen. Hvis du støder på dette problem, bedes du gå til https: / / services.amplity.com / support for at indsende en webformular. Du kan også ringe til vores Support team direkte på 800- 823- 1969 eller live chat en Support agent direkte ved at logge ind på din konto. Vi vil opdatere denne side, når vi har løst problemet forårsager denne fejlmeddelelse.

2. 3. august 2026 kl. 19.49 UTCmonitoring

   En rettelse er blevet implementeret, og der bør ikke være hindringer for at udnytte ampligy.com / support som et flow i retning af at åbne en Support billet via web-formular. Vi vil fortsætte med at overvåge indtil videre.

3. 4. august 2026 kl. 12.34 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 30. juli 2026 kl. 15.16 UTCinvestigating

   Vores telefonudbyder oplever periodiske performanceproblemer. Som et resultat, nogle indgående opkald til vores support hold har været ude af stand til at forbinde. Vi overvåger status for dette problem med vores telefonudbyder. I mellemtiden kan du kontakte os via Chat ved at logge ind på din konto eller via Web Form (service.ampligy.com / s / support). Vi sætter pris på Deres tålmodighed og håber, at dette spørgsmål snart bliver løst!

2. 30. juli 2026 kl. 16.12 UTCmonitoring

   Vores telefonudbyder har implementeret et fix. Vi fortsætter med at overvåge.

3. 30. juli 2026 kl. 17.08 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 7. juli 2026 kl. 14.36 UTCinvestigating

   Vores telefonudbyder oplever i øjeblikket problemer med forringet ydeevne. Vores supporthold kan derfor ikke kontakte kunderne via telefon. Vi overvåger status for dette problem med vores telefonudbyder. I mellemtiden kan du kontakte os via Chat ved at logge ind på din konto eller via Web Form (service.ampligy.com / s / support). Vi sætter pris på Deres tålmodighed og håber, at dette spørgsmål snart bliver løst!

2. 9. juli 2026 kl. 13.43 UTCinvestigating

   Vi undersøger stadig dette spørgsmål. Fortsæt med at kontakte os via chat ved at logge ind på din konto eller via webformular (service.ampligy.com / s / support). Endnu en gang tak for Deres tålmodighed!

3. 9. juli 2026 kl. 15.22 UTCmonitoring

   En rettelse er blevet gennemført, og telefonopkald er nu forbinder med succes! Vi vil fortsat overvåge.

4. 9. juli 2026 kl. 15.40 UTCresolved

   Denne hændelse er blevet løst. Alle telefonlinjer er nu åbne. Endnu en gang tak for Deres tålmodighed!

Automatisk oversat fra den officielle hændelsesopdatering.

1. 30. april 2026 kl. 19.24 UTCinvestigating

   We are aware of and investigating accessibility issues with pd.amplify.com. We have received reports of and are able to reproduce error messages when attempting to launch or log into the site. Our Engineering team is working diligently to identify the root cause of and implement a fix for this issue. We will notify you once this issue has been resolved. Thank you so much for your patience!

2. 30. april 2026 kl. 19.50 UTCinvestigating

   We are continuing to investigate this issue.

3. 30. april 2026 kl. 19.51 UTCresolved

   Our Engineering team was able to identify the root cause of this issue and have implemented a fix. Our PD site is now working as expected. Thank you again for your patience!

1. 27. april 2026 kl. 00.41 UTCidentified

   We will be undergoing scheduled maintenance on Sunday 4/26 between 10pm-12am ET. Users will experience system downtime during this window.

2. 27. april 2026 kl. 12.35 UTCresolved

   Our scheduled maintenance has been completed. Thank you so much for your patience!

1. 21. april 2026 kl. 21.56 UTCidentified

   We will be undergoing scheduled maintenance on Friday 4/24 between 10pm-12am ET. Users will experience system downtime during this window.

2. 27. april 2026 kl. 00.37 UTCresolved

   This incident has been resolved.

1. 2. april 2026 kl. 22.57 UTCmonitoring

   We will be undergoing scheduled maintenance on Thursday 4/2 beginning at 10pm EST. The duration of this maintenance is not expected to last long. Users will experience system downtime during this window.

2. 3. april 2026 kl. 12.22 UTCresolved

   Yesterday evening’s scheduled maintenance was successful.

1. 10. marts 2026 kl. 14.54 UTCinvestigating

   We are aware of and investigating an issue affecting users' ability to access some questions in or navigate through activities within our Curriculum products. Our Engineering team is working diligently to identify the root cause of and identify a fix for this issue. We will provide updates on this page once we have more information. We appreciate your patience and we working towards resolving this issue as quickly as possible. Thank you so much!

2. 10. marts 2026 kl. 15.58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2. april 2026 kl. 22.53 UTCresolved

   This incident has been resolved.

1. 10. marts 2026 kl. 14.04 UTCinvestigating

   We are aware of and investigating an issue where a 504 error message is being displayed across multiple pages across amplify.com. Our Engineering team is working to identify the root cause of and implement a fix for this issue as we speak. Currently, this is not impacting product usage. We will continue updating this page as we receive more updates. Thank you for your patience and we apologize for any inconvenience this may be causing.

2. 10. marts 2026 kl. 15.10 UTCresolved

   This incident has been resolved.

1. 25. februar 2026 kl. 14.48 UTCinvestigating

   We are aware of and investigating an issue affecting Classwork accessibility, as well as unexpected behaviors within eReader activities (such as highlights and annotations not saving). Real-time activity saving is also affected. Our Product and Engineering teams are working diligently to identify the root cause of and implement fixes for these issues. We will provide updates here as endeavors to resolve these issues progress. Thank you so much for your patience!

2. 25. februar 2026 kl. 15.07 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 25. februar 2026 kl. 16.31 UTCresolved

   This incident has been resolved.

1. 13. februar 2026 kl. 14.57 UTCinvestigating

   We are aware of and investigating reports of users encountering Unexpected Error messages when attempting to access classes on the teacher-led mCLASS Assessment page. Our Product and Engineering teams are working diligently to identify the root cause of and implement a fix for this issue. We will update this page once we have more information. Thank you so much for your patience!

2. 13. februar 2026 kl. 15.59 UTCmonitoring

   Our Engineering team has released a fix for this issue. We have been able to successfully load mCLASS Assessment on previously affected user accounts. We are leaving this incident in Monitoring status for now. If your issue persists, please contact our Support team for further assistance: https://service.amplify.com/support Thank you again for your patience!

3. 13. februar 2026 kl. 17.16 UTCresolved

   We are setting this incident to Resolved. If you are still experiencing error messages in mCLASS Assessment, please contact our Support team for further assistance: https://service.amplify.com/support Thank you so much!

1. 10. februar 2026 kl. 21.05 UTCinvestigating

   We are aware of and investigating an issue disrupting access to all Amplify services right now. We believe this is the result of an outage with one of our upstream service providers. We are monitoring this situation now and will provide updates here once we have more information. Thank you for your patience!

2. 10. februar 2026 kl. 22.11 UTCmonitoring

   Amplify services were disrupted as a result of an AWS (Amazon Web Service) outage with DNS resolution failures for some specific Cloudfront distributions. AWS has made significant mitigation efforts and Amplify services are recovering at this time. We are continuing to track the outage on the AWS status page. As of right now, though, you should be seeing relief using Amplify products. Feel free to monitor the AWS outage for more updates, as well: https://health.aws.amazon.com/

3. 13. februar 2026 kl. 13.47 UTCresolved

   This incident has been resolved.

1. 10. februar 2026 kl. 17.13 UTCinvestigating

   We are aware of and investigating reports of users experiencing blank pages or long load times when attempting to access the mCLASS Assessment page. Our Engineering team is working to identify the root cause of and implement a fix for this issue. Some users have advised that clearing cache/cookies within their browsers has resolved the issue. While this may prove to be a successful troubleshooting step, we do want to make sure teachers are not clearing cache/cookies if they have un-sync'd assessment data. We will update this page once we have more information. Thank you so much for your patience!

2. 10. februar 2026 kl. 18.02 UTCmonitoring

   Our Engineering team implemented a fix at 12:26pm EST. Since this time, we have not received any new reports of blank pages or long loading times in mCLASS Assessment. If you are still experiencing this issue, please try clearing your cache/cookies in your browser unless you have un-sync'd assessment data. If the issue persists, please contact our Support team (https://service.amplify.com/support)! Thank you again for your patience!

3. 18. februar 2026 kl. 14.35 UTCresolved

   This incident has been resolved.

1. 4. februar 2026 kl. 18.49 UTCinvestigating

   We are aware of loading issues within our Science and ELA programs. This is due to an issue with one of our upstream providers. We are monitoring the status of this issue and will notify you once it has been resolved. We greatly appreciate your patience!

2. 4. februar 2026 kl. 20.03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4. februar 2026 kl. 20.03 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 4. februar 2026 kl. 21.43 UTCresolved

   This incident has been resolved.

1. 22. januar 2026 kl. 17.27 UTCinvestigating

   We will be undergoing scheduled maintenance on Friday 1/23 from 10:00pm to Midnight EST. There will be system downtime during this window.

2. 3. februar 2026 kl. 23.50 UTCinvestigating

   We will be undergoing scheduled maintenance on Friday 2/6 from 10:00pm to Midnight EST. There will be system downtime during this window.

3. 20. februar 2026 kl. 22.06 UTCresolved

   This incident has been resolved.

1. 13. januar 2026 kl. 16.13 UTCinvestigating

   We are aware of and investigating an issue impacting our 6-8 ELA and Science programs. Students are encountering issues when selecting multiple-choice answers, dragging and dropping answers, etc. Our Engineering team is working to identify the root cause and implement a fix for this issue. Thank you for your patience!

2. 13. januar 2026 kl. 16.28 UTCmonitoring

   Our Engineering team has deployed a fix and users should be seeing full recovery now.

3. 14. januar 2026 kl. 02.49 UTCresolved

   This incident has been resolved.

1. 12. januar 2026 kl. 19.20 UTCinvestigating

   We are aware of and investigating an issue disrupting login services and navigation across all products right now. Our Engineering team is working to identify the root cause of and implement a fix for this issue as we speak. We apologize for this inconvenience and will update this page as efforts towards resolution progress. Thank you for your patience!

2. 12. januar 2026 kl. 19.25 UTCinvestigating

   Login issues have recovered but users are still experiencing general slowness in the system. We are continuing to narrow down the root cause.

3. 12. januar 2026 kl. 19.44 UTCinvestigating

   Login services and navigational load times have recovered. Administrator Reports pages may still be experiencing long load times right now.

4. 12. januar 2026 kl. 20.10 UTCmonitoring

   All services have recovered. We are continuing to monitor. Thank you again for your patience!

5. 13. januar 2026 kl. 15.44 UTCinvestigating

   We are aware of and investigating an issue disrupting login services and navigation across all products right now. Our Engineering team is working to identify the root cause of and implement a fix for this issue as we speak. Thank you for your patience!

6. 14. januar 2026 kl. 16.59 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

7. 21. januar 2026 kl. 20.48 UTCmonitoring

   This issue was officially resolved the evening of Sunday 1/18. Thank you for your patience!

8. 3. februar 2026 kl. 23.50 UTCresolved

   This incident has been resolved.

1. 18. december 2025 kl. 17.15 UTCinvestigating

   Our engineering team is aware of and investigating an issue when accessing The Hub on our CKLA & Caminos applications. It is currently generating an error of 404 and not loading pages properly. We apologize for the inconvenience and are working as fast as possible to resolve this issue. Thank you so much for your patience!

2. 18. december 2025 kl. 17.40 UTCresolved

   This incident has been resolved.

1. 10. december 2025 kl. 18.53 UTCinvestigating

   We are aware of and investigating an issue where users are unable to log into or navigate Amplify products. Our Engineering team is working towards identifying the root cause of and implementing a fix for this issue as we speak. We will update this page once we have more information. Thank you so much for your patience!

2. 10. december 2025 kl. 19.01 UTCidentified

   Our authentication service performance is degraded but we are not seeing a complete outage at this time. We are doing a redeploy to prevent a complete outage. This redeploy will log users out of active sessions and require a re-login.

3. 10. december 2025 kl. 19.04 UTCmonitoring

   A fix has been implemented and we are seeing success across the board. If you experienced a sudden logout mid-session, please log back in. We are continuing to monitor this situation, but all users should be seeing relief now.

4. 16. december 2025 kl. 16.06 UTCresolved

   This incident has been resolved.