Argyle driftsforstyrrelser

1. 4. september 2026 kl. 14.22 UTCinvestigating

   Vi ser en øget fejlrate på / v2 / open-bank endepunkter. Anmodninger svigter med en hastighed over normal baseline, hvilket påvirker åbne bankkonti forbindelser og datahentning for berørte brugere.

2. 4. september 2026 kl. 14.33 UTCmonitoring

   Vi har identificeret problemet og indsat et fix via en ny udgivelse. Fejlrater på / v2 / open- banking er vendt tilbage til baseline, og anmodninger lykkes normalt. Vi flytter denne hændelse til overvågning, mens vi bekræfter fixholds. Der forventes ingen yderligere kundepåvirkning. Vi vil løse hændelsen, hvis målinger forbliver stabile

3. 4. september 2026 kl. 18.47 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 1. september 2026 kl. 15.09 UTCidentified

   Paystubs endpoint er i øjeblikket ikke tilgængelig. Vi har identificeret årsagen som en sælger hændelse. Vi arbejder på mulige løsninger.

2. 1. september 2026 kl. 15.30 UTCidentified

   Vi fortsætter med at arbejde på en løsning på dette problem.

3. 1. september 2026 kl. 15.34 UTCidentified

   Paystubs endpoint er blevet genoprettet ved at flytte trafikken til uberørte zoner. Den underliggende sælger hændelse er stadig i gang, men på dette tidspunkt den eneste resterende virkning er lidt forhøjet databehandling latency. Vi vil fortsætte med at overvåge og levere opdateringer som sælgeren hændelse skrider frem.

4. 1. september 2026 kl. 16.17 UTCmonitoring

   Sælgeren har bekræftet, at hændelsen er løst for den region, vi opererer i. Alle berørte endepunkter, herunder paystubs, er tilbage til normale fejlrater og databehandling latency er kommet sig. Vi overvåger for at bekræfte fuld stabilitet, før vi afslutter denne hændelse.

5. 1. september 2026 kl. 17.28 UTCresolved

   Alle berørte endepunkter er fuldt operationelle, og sælgerhændelsen er løst for vores region. Denne hændelse er nu løst. Tak for din tålmodighed.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 28. august 2026 kl. 16.42 UTCidentified

   Vi oplever forhøjede fejlrater for ordrer afgivet gennem Encompas integration på grund af en opstrøms hændelse, der påvirker Encompas platformen. Ordrer kan mislykkes eller blive forsinket, indtil tjenesten er genoprettet.

2. 28. august 2026 kl. 17.08 UTCmonitoring

   Enkompas tjenester er blevet genoprettet, og ordrer behandles med succes. Vi overvåger resultaterne for at bekræfte fuld bedring.

3. 28. august 2026 kl. 18.05 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 15. august 2026 kl. 01.12 UTCidentified

   We are currently experiencing elevated error rates resulting from an ogoing incident from a service provider.

2. 15. august 2026 kl. 01.48 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15. august 2026 kl. 02.20 UTCresolved

   This incident has been resolved.

1. 11. august 2026 kl. 19.30 UTCinvestigating

   We are currently investigating this issue.

2. 11. august 2026 kl. 22.07 UTCidentified

   The issue has been identified as UI rendering limitation. The underlying data is synchronizing normally. We are working on a fix.

3. 11. august 2026 kl. 22.18 UTCmonitoring

   Fix has been implemented and released. Encompass plugin application might need a refresh of the page for new version to load and display documents again.

4. 12. august 2026 kl. 08.33 UTCresolved

   Incident has been resolved.

1. 30. juli 2026 kl. 12.27 UTCidentified

   Vi overvåger nedbrudt levering af anmodninger indgivet gennem Encompass integration, forårsaget af en opstrøms afbrydelse på Encompass platformen. Ordrer afgivet gennem Encompas kan mislykkes eller blive forsinket, indtil tjenesten er genoprettet.

2. 30. juli 2026 kl. 14.14 UTCmonitoring

   Encompas kernetjenester blev genoprettet med transaktioner, der gik igennem med succes for mange kunder. Valideringer er afsluttet på tværs af de resterende komponenter. Ordrer afgivet gennem Encompas kan blive forsinket for nogle kunder, indtil tjenesten er fuldt restaureret.

3. 31. juli 2026 kl. 09.40 UTCresolved

   Alle systemer fungerer normalt

Automatisk oversat fra den officielle hændelsesopdatering.

1. 7. juli 2026 kl. 18.04 UTCresolved

   We experienced elevated errors rates in the Account Owner details in Argyle Banking. This was resolved on July 6th at 2:05pm EST.

1. 19. november 2025 kl. 22.17 UTCinvestigating

   We are currently experiencing delay on webhooks. We are actively investigating and working to mitigate this issue.

2. 19. november 2025 kl. 22.39 UTCinvestigating

   We have identified report generation is also presenting a higher error rate than usual. We are still actively investigating and working to mitigate this issue.

3. 20. november 2025 kl. 00.41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20. november 2025 kl. 11.47 UTCresolved

   This incident has been resolved.

1. 18. november 2025 kl. 12.04 UTCinvestigating

   We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.

2. 18. november 2025 kl. 12.26 UTCmonitoring

   Issue has been identified with a service provider. Error rates have returned to normal but we will keep monitoring to assure no further problems arise.

3. 18. november 2025 kl. 19.34 UTCresolved

   This incident has been resolved.

1. 6. november 2025 kl. 16.17 UTCinvestigating

   We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.

2. 6. november 2025 kl. 16.27 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6. november 2025 kl. 16.43 UTCresolved

   This incident has been resolved.

1. 18. september 2025 kl. 15.26 UTCinvestigating

   We are currently experiencing elevated error rates in console. We are actively investigating and working to mitigate this issue.

2. 18. september 2025 kl. 15.51 UTCmonitoring

   A fix has been implemented and we will continue to monitor to make sure no further issues occur.

3. 18. september 2025 kl. 16.17 UTCresolved

   This incident has been resolved.

1. 12. juni 2025 kl. 18.19 UTCinvestigating

   We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.

2. 12. juni 2025 kl. 18.25 UTCinvestigating

   We are continuing to investigate this issue.

3. 12. juni 2025 kl. 18.41 UTCidentified

   We’ve identified the source of the elevated error rates as an issue with some of our cloud infrastructure providers. This is causing intermittent failures across several services. We’ve contacted the provider and are actively working on mitigation while they address the underlying problem.

4. 12. juni 2025 kl. 20.36 UTCmonitoring

   The incidents with cloud providers have stabilized. Services are coming back but we there is still slightly increased latency and error rates due to backlogs.

5. 12. juni 2025 kl. 20.48 UTCmonitoring

   Error rates and latency are back to normal. We will keep monitoring to make sure everything works smoothly.

6. 12. juni 2025 kl. 21.54 UTCresolved

   This incident has been resolved.

1. 18. september 2024 kl. 21.27 UTCinvestigating

   We are currently experiencing elevated error rates in console. We are actively investigating and working to mitigate this issue.

2. 18. september 2024 kl. 22.01 UTCmonitoring

   An apparent issue with our hosting provider service no longer reports errors for console. We will continue monitoring to make sure it stays stable.

3. 19. september 2024 kl. 00.34 UTCresolved

   This incident has been resolved.

1. 13. august 2024 kl. 17.17 UTCinvestigating

   We are experiencing elevated error rates in Encompass LOS integration

2. 13. august 2024 kl. 18.14 UTCmonitoring

   A fix has been implemented and we are monitoring the situation.

3. 13. august 2024 kl. 18.50 UTCresolved

   Incident has been resolved.

1. 29. maj 2024 kl. 13.59 UTCinvestigating

   We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.

2. 29. maj 2024 kl. 14.05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29. maj 2024 kl. 17.28 UTCresolved

   This incident has been resolved.

1. 17. maj 2024 kl. 00.05 UTCinvestigating

   We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue. Current expected impact is delayed data and an elevated error rate for authentication of new accounts.

2. 17. maj 2024 kl. 00.23 UTCmonitoring

   A fix has been implemented and all systems are operational. We will continue monitoring to make sure systems are not impacted.

3. 17. maj 2024 kl. 01.55 UTCresolved

   This incident has been resolved.

1. 20. marts 2024 kl. 12.08 UTCinvestigating

   We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.

2. 20. marts 2024 kl. 12.18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20. marts 2024 kl. 13.04 UTCresolved

   This incident has been resolved.

1. 5. marts 2024 kl. 15.52 UTCinvestigating

   We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.

2. 5. marts 2024 kl. 15.59 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 5. marts 2024 kl. 16.19 UTCresolved

   This incident has been resolved.

1. 24. januar 2024 kl. 20.55 UTCinvestigating

   We are currently experiencing delays with file upload processing, it might take longer for users to upload files and for file synchronizations to complete.

2. 24. januar 2024 kl. 22.25 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25. januar 2024 kl. 00.20 UTCresolved

   This incident has been resolved.

1. 30. december 2023 kl. 11.28 UTCinvestigating

   We are currently experiencing issues connecting accounts. We are actively investigating and working to mitigate this issue.

2. 30. december 2023 kl. 12.11 UTCresolved

   The account connection issues have been resolved.