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    Avalara driftsforstyrrelser

    16 Avalara incidents · april 2026 — official updates, affected components, duration and resolution details.

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    Nedbrydning af AvaTax Service

    Startede 6. oktober 2026 kl. 05.32 UTC · 22h 48m

    IssuesMindre hændelse
    Berørte komponenter
    AvaTax UITax Calculation Service
    1. 6. oktober 2026 kl. 17.03 UTCinvestigating

      AvaTax kunder kan opleve forringet serviceniveau. Et team undersøger sagen. Denne side vil blive opdateret med nye oplysninger.

    2. 7. oktober 2026 kl. 04.14 UTCmonitoring

      Responsteamet har behandlet problemet, der påvirker AvaTax, og overvåger fortsat tjenesten for at sikre, at alle kunder får fuld service.

    3. 7. oktober 2026 kl. 04.20 UTCresolved

      AvaTax-tjenesten er blevet fuldstændig genoprettet.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Avalara Cross Border Restrictions Service Nedbrydning

    Startede 17. september 2026 kl. 18.27 UTC · 17m

    IssuesMindre hændelse
    Berørte komponenter
    Cross Border Restrictions
    1. 17. september 2026 kl. 18.27 UTCinvestigating

      Avalara Cross Border Restrictions kunder kan opleve forringet serviceniveau. Et team undersøger sagen. Denne side vil blive opdateret med nye oplysninger.

    2. 17. september 2026 kl. 18.44 UTCresolved

      Avalara Cross Border Restrictions service er blevet fuldt restaureret.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Avalara Exemption Certificate Management Service Degradering

    Startede 25. august 2026 kl. 19.00 UTC · 0m

    Pending
    1. 25. august 2026 kl. 22.51 UTCresolved

      Avalara Exemption Certificate Management service er blevet fuldt restaureret.

    Automatisk oversat fra den officielle hændelsesopdatering.

    AvaApp Service Degradation

    Startede 5. august 2026 kl. 20.05 UTC · 41m

    IssuesMindre hændelse
    Berørte komponenter
    AvaTax UI
    1. 5. august 2026 kl. 20.23 UTCinvestigating

      Customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

    2. 5. august 2026 kl. 20.24 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5. august 2026 kl. 20.39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5. august 2026 kl. 20.46 UTCresolved

      This incident has been resolved.

    Avalara Business Licenses Service Nedbrydning

    Startede 1. juli 2026 kl. 07.46 UTC · 1h 46m

    IssuesMindre hændelse
    Berørte komponenter
    Avalara License Management
    1. 1. juli 2026 kl. 07.46 UTCinvestigating

      Avalara Business Licenses kunder kan opleve forringet serviceniveau. Et team undersøger sagen. Denne side vil blive opdateret med nye oplysninger.

    2. 1. juli 2026 kl. 09.01 UTCmonitoring

      Responsteamet har behandlet problemet, der påvirker Avalara Business Licenses, og fortsætter med at overvåge tjenesten for at sikre, at alle kunder får fuld service.

    3. 1. juli 2026 kl. 09.32 UTCresolved

      Avalara Business Licenses service er blevet fuldt restaureret.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Brazil Tax Docs Service Nedbrydning

    Startede 1. juli 2026 kl. 05.09 UTC · 10m

    OutageStørre hændelse
    Berørte komponenter
    Tax Docs
    1. 1. juli 2026 kl. 05.09 UTCinvestigating

      Brasilien Tax Docs kunder kan opleve forringet service niveauer. Et team undersøger sagen. Denne side vil blive opdateret med nye oplysninger.

    2. 1. juli 2026 kl. 05.17 UTCmonitoring

      Responsteamet har taget fat på problemet, der påvirker Brazil Tax Docs, og fortsætter med at overvåge tjenesten for at sikre, at alle kunder får fuld service.

    3. 1. juli 2026 kl. 05.19 UTCresolved

      The Brazil Tax Docs service er blevet fuldt restaureret.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Avalara Exemption Certificate Management Service Degradering

    Startede 29. juni 2026 kl. 17.09 UTC · 3h 44m

    IssuesMindre hændelse
    Berørte komponenter
    Avalara Exemption Certificate Management
    1. 29. juni 2026 kl. 17.09 UTCinvestigating

      Avalara Exemption Certificate Management kunder kan opleve en forsinkelse i certifikatændringer gældende. Et team undersøger sagen. Denne side vil blive opdateret med nye oplysninger.

    2. 29. juni 2026 kl. 18.23 UTCmonitoring

      Responsteamet har behandlet problemet, der påvirker Avalara Exemption Certificate Management, og fortsætter med at overvåge tjenesten for at sikre, at alle kunder får fuld service.

    3. 29. juni 2026 kl. 20.52 UTCresolved

      Avalara Exemption Certificate Management service er blevet fuldt restaureret.

    Automatisk oversat fra den officielle hændelsesopdatering.

    AvaTax and MyLodge Phone Support Service Degradation

    Startede 2. juni 2026 kl. 15.30 UTC · 13h 8m

    IssuesMindre hændelse
    Berørte komponenter
    Avalara Enterprise Support NumberMyLodge Support NumberAvalara Main Number
    1. 2. juni 2026 kl. 17.24 UTCidentified

      A third-party vendor supporting our customer support phone system is currently experiencing an issue. As a result, customers contacting support by phone may encounter increased hold times. There is no impact to Avalara product availability or functionality. We are monitoring the vendor's recovery efforts and will provide updates as they become available.

    2. 3. juni 2026 kl. 04.37 UTCresolved

      The third-party vendor supporting our customer support phone system has mitigated the impact, and contacts are now routing as expected.

    Oobj Service Degradation

    Startede 27. maj 2026 kl. 17.57 UTC · 1h 7m

    IssuesMindre hændelse
    Berørte komponenter
    Oobj
    1. 27. maj 2026 kl. 17.57 UTCinvestigating

      Oobj customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

    2. 27. maj 2026 kl. 18.49 UTCidentified

      Oobj customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.

    3. 27. maj 2026 kl. 18.55 UTCmonitoring

      The response team has addressed the issue impacting Oobj and continues to monitor service to ensure the return of full service for all customers.

    4. 27. maj 2026 kl. 19.04 UTCresolved

      The Oobj service has been fully restored.

    Avalara E-Invoicing and Live Reporting - Italian Invoices - Service Degradation

    Startede 27. maj 2026 kl. 13.30 UTC · 16h 45m

    IssuesMindre hændelse
    Berørte komponenter
    Avalara E-Invoicing and Live Reporting
    1. 27. maj 2026 kl. 21.33 UTCinvestigating

      Avalara E-Invoicing and Live Reporting customers (specifically for Italian Invoices) may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

    2. 28. maj 2026 kl. 03.05 UTCmonitoring

      The response team has addressed the issue impacting Avalara E-Invoicing and Live Reporting customers (specifically for Italian Invoices) and continues to monitor service to ensure the return of full service for all customers.

    3. 28. maj 2026 kl. 06.15 UTCresolved

      The Avalara E-Invoicing and Live Reporting customers (specifically for Italian Invoices) service has been fully restored.

    Avalara Tax Research Portal UI Log In Issues

    Startede 22. maj 2026 kl. 19.54 UTC · 30m

    Pending
    Berørte komponenter
    Avalara Tax Research
    1. 22. maj 2026 kl. 19.54 UTCinvestigating

      Some Avalara Tax Research customers may be experiencing issues logging into the Avalara Tax Research Portal UI. A response team is actively investigating the issue. This page will be kept up to date with new information.

    2. 22. maj 2026 kl. 20.20 UTCmonitoring

      The response team has addressed the issue impacting Avalara Tax Research Portal UI and continues to monitor service to ensure the return of full service for all customers.

    3. 22. maj 2026 kl. 20.24 UTCresolved

      The Avalara Tax Research service has been fully restored.

    Avalara 3CE Service Degradation

    Startede 8. maj 2026 kl. 21.17 UTC · 40m

    IssuesMindre hændelse
    Berørte komponenter
    Avalara 3CE
    1. 8. maj 2026 kl. 21.17 UTCinvestigating

      Avalara 3CE customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

    2. 8. maj 2026 kl. 21.44 UTCidentified

      Avalara 3CE customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.

    3. 8. maj 2026 kl. 21.48 UTCmonitoring

      The response team has addressed the issue impacting Avalara 3CE and continues to monitor service to ensure the return of full service for all customers.

    4. 8. maj 2026 kl. 21.57 UTCresolved

      The Avalara 3CE service has been fully restored.

    Avalara 3CE Service Degradation

    Startede 8. maj 2026 kl. 08.12 UTC · 2h 32m

    OutageStørre hændelse
    Berørte komponenter
    Avalara 3CE
    1. 8. maj 2026 kl. 08.12 UTCinvestigating

      Avalara 3CE customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

    2. 8. maj 2026 kl. 10.36 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 8. maj 2026 kl. 10.44 UTCresolved

      This incident has been resolved.

    Avalara AvaTax Tax Calculation Service Item Update Delays

    Startede 2. maj 2026 kl. 10.30 UTC · 4d 9h

    Pending
    Berørte komponenter
    Tax Calculation Service
    1. 6. maj 2026 kl. 10.30 UTCinvestigating

      Avalara AvaTax Tax Calculation Service customers may be experiencing delays seeing updates to newly created or updated Items. There is no immediate impact to Tax Calculation calls. A response team is actively investigating the issue. This page will be kept up to date with new information.

    2. 6. maj 2026 kl. 17.22 UTCidentified

      Avalara AvaTax Tax Calculation Service customers may be experiencing delays seeing updates to newly created or updated Items. There is no immediate impact to Tax Calculation calls. A response team is actively investigating the issue. This page will be kept up to date with new information.

    3. 6. maj 2026 kl. 19.31 UTCresolved

      The Avalara AvaTax Tax Calculation Service has been fully restored.

    AvaTax UI Service Degradation

    Startede 23. april 2026 kl. 17.50 UTC · 3h 49m

    IssuesMindre hændelse
    Berørte komponenter
    AvaTax UI
    1. 23. april 2026 kl. 17.50 UTCinvestigating

      AvaTax UI customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

    2. 23. april 2026 kl. 19.08 UTCidentified

      AvaTax UI customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.

    3. 23. april 2026 kl. 19.50 UTCmonitoring

      The response team has addressed the issue impacting AvaTax UI and continues to monitor service to ensure the return of full service for all customers.

    4. 23. april 2026 kl. 21.39 UTCresolved

      The AvaTax UI service has been fully restored.

    Avalara Exemption Certificate Management - backlog of tasks are causing a delay in processing

    Startede 20. april 2026 kl. 19.06 UTC · 6h 46m

    IssuesMindre hændelse
    Berørte komponenter
    Background Tasks
    1. 20. april 2026 kl. 19.06 UTCinvestigating

      Avalara Exemption Certificate Management customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

    2. 21. april 2026 kl. 00.00 UTCidentified

      Avalara Exemption Certificate Management customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.

    3. 21. april 2026 kl. 01.51 UTCmonitoring

      The response team has addressed the issue impacting Avalara Exemption Certificate Management and continues to monitor service to ensure the return of full service for all customers.

    4. 21. april 2026 kl. 01.52 UTCresolved

      The Avalara Exemption Certificate Management service has been fully restored.